Trusted Agent profile
★★★★★
391 reviews across 3 offices and 3 platforms
Oakheart Property has three offices, in Sudbury, West Mersea and Bury St. Edmunds. Together they have 391 reviews on three platforms, rated 4.7 out of 5 overall.
138
Reviews on Google
All 3 offices
3
Reviews on Facebook
All 3 offices
250
Reviews on Trustpilot
Business-wide
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Oakheart Property's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotA very professional yet friendly group…
A very professional yet friendly group of people who make Oakheart a really good Estate Agents. Despite choosing another Agent initially, Josh kept in touch, without being pushy. Holly's photographs were outstanding, Kieron was warm and friendly showing prospective buyers around and Craig expertly negotiated a deal that suited everyone so thank you
5/5
TrustpilotWould recommend
Sammy was super helpful and proactive and kept us updated all the way through the process. Would definitely recommend Oakheart!
5/5
TrustpilotWonderful service
Wonderful service, excellent photos and video. Always very professional and attentive. Annalise kept us up to date with each stage of the sale. Would recommend Oakheart Property, they have a positive approach, everything ran smoothly.
5/5
TrustpilotOut of this world agents
UNREAL AGENTSSold our house OFF market and OVER the price we were going to list the next day but due to Craig’s unbelievable work ethic of calling every single buyer he has registered with him and actually taking the time to know what his buyers are looking for to find someone that was perfect for our home!!Unbelievable doesn’t cover it… here’s our review of oakheart start to finish,We love the idea of a caring agent and loved Oakheart’s marketing, the whole tree planting thing they do, it’s just admirable so we contacted Charlie when they first opened about selling and he came straight out did photos, contract, etc but after only a few days and around 20 viewers which we were very impressed with, we ended up pulling off the market as covid at that time was getting very bad and I was heavily pregnant and a high risk pregnancy meaning I was susceptible to catch things easy. Charlie and his team were nothing but supportive and lovely and thanked us for using them advising they were here any time we needed anything at all. They didn’t push us once which we liked as cannot stand a pushy agentA year later, we then saw the market has gotten bouyant & our baby was born, thriving and older so we contacted Charlie again and advised him we are ready to market and our broker had our AIP ready. Charlie kindly discussed all with me that evening (out of working hours) asking what I’m looking for to also help with my onwards search. He booked in the professional photographer the next day. He also advised me that same night he was going to speak with his team to go through buyers as they aren’t agents who just leave rightmove to selling .. which we loved. We had heard this statement in the past from other agents but none actually ever came to light or worked as hard as Oakheart’s Craig to find us our buyer. A hour later that evening Craig rings me, hi Kim I have a viewer are they able to come over before we put you on Rightmove. Wow absolute dream. Of course I didn’t say no. The next morning Craig calls me again with several other viewers, we booked all viewers in for a couple of hour slot that day and had a few offers transpire but one in particular who was a great position that worked for us. We then went straight on to rightmove AS SOLD YAY. Oakheart got offer agreed letters drawn up immediately and worked seamlessly to find us a home! We viewed several beautiful homes through them, the viewing agent Verity was wonderful and kind calling us with anything she knew of coming available before it hit the market exactly as they did for our buyers and other interested parties(So great to see an agent actually work to do this not leave it all to rightmove) Once we found a home and tied the chain up we were introduced to Annalise who progressed our sale smoothly from start to finish! We have now exchanged and are moving shortly! May I just add the timescale is looking at 4 months currently and not only did we sell for higher and quicker than anticipated our sale went through in 5.5 weeks due to constant chases!We are over the moon with them allWhat a wonderful, kind, honest and absolutely seemless team and transactionOut of this world serviceThankyou allKim & steve b x
5/5
TrustpilotWe have been dealing with Dan and the…
We have been dealing with Dan and the Sudbury Oakheart Team in regards to a sale and purchase and very pleased to say their service, dedication and communication has been second to none. We sadly have let them down due to a change in personal circumstances, and that too was dealt with very professionally. I would happily endorse and recommend their company.
5/5
TrustpilotA proactive professional team
A proactive, dynamic team. Extremely professional and totally on the ball. My property had been on the market for some considerable time with another agent, who once instructed, went on the missing list. Total joke. Then Dan from Oakheart contacted me and woohoo, off we went. I got an offer within days. Property is now sold thanks to Dan and his team. First class service. Highly recommend. I wouldn’t use another agent, ever, whether buying, selling or renting. Use Oakheart. You won’t regret it.
5/5
TrustpilotFantastic service from first meeting…
Fantastic service from first meeting through to last!Cannot fault the Oakheart Sudbury Team! Friendly, honest and always there to answer questions.The app is a great to monitor your sale.When we collected our keys we were given a bottle of bubbly and a welcome box containing items to help you settle into the new home!Brilliant customer service!
5/5
Trustpilot100% recommend!
Recently rented a property through Oakheart Colchester branch and I truly cannot recommend them enough. From the very start they have just made the whole process easy and stress free when it comes to my property. The whole team continue to be friendly, professional and helpful and answer any of my concerns. 100% recommend!
5/5
TrustpilotSale and purchase
Oakheart have been brilliant with our sale and purchase. Everyone in the Sudbury team have been helpful whenever we have called. Annalise was absolutely amazing, keeping us up to date and chasing people. We are very happy in our new home, so thank you everyone!
5/5
TrustpilotThank you!
I have just exchanged on my first house purchase and the process has been incredibly smooth and stress-free with thanks to the Oakheart team, from the viewing and support with Verity to the sales progression with Lucy, both are incredibly passionate and fantastic workers and it’s been a pleasure to go through this journey with them both. Thank you Oakheart!
5/5
TrustpilotI have recently bought a property…
I have recently bought a property through Oakheart . Kieren was amazing always polite and professional and nothing was to much trouble . I highly recommend oakheart for professional approach to Buying or selling. Thank you everyone, and Thank you Kieren
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat service once again, a very smooth process.
5/5
GoogleZav and his team are excellent - professional with attention to detail and go the extra mile
5/5
GoogleFrom the very first conversation, I felt I was in good hands and I was right. The entire process of selling has been a pleasure, made so much easier by the team. I can’t thank you all enough.
5/5
GoogleExcellent service and always prompt responses to our emails. Friendly and incredibly helpful particularly with negotiating purchase price. We felt we were in very good hands.PositiveResponsiveness, Professionalism
5/5
GoogleOakheart sold our house before we even went to market. The whole process was effortless and stress free. We had a buyer and completed our sale within 3 months. It’s the smoothest sale I’ve had to sale. The whole time we’re great but I have to especially thank Daniel and Tommy they were both amazing throughout the process. I would highly recommend them.
Hello Ms Anslow. Thank you so much for leaving this kind review. Our Team are particularly motivated with the job at hand, and are so pleased you were happy with our services. We wish you and your family the very best in your new home.
5/5
TrustpilotHi I am and have recently gone through…
Hi I am and have recently gone through for the first time a buying and selling process of a property with oak heart colchester team ,the while team are for professional, polite,and totally on the ball with everything, from Mr humble from the initial start of the process to all the other staff too ,can't fault them ,highly highly recommend
5/5
TrustpilotThankyou.
Thankyou to the Oakheart Team that helped with the sale of our property. They said they would sell it and within 3 weeks it was sold STC.Always willing to help if needed and plenty of feedback given. Nice friendly group of people.Once again Thankyou.
5/5
TrustpilotBest in Sudbury
Slick operation from start to finish. Tommy & Jack handled all efficiently and professionally. Great videos/ pics of house and very well marketed. Communication first class. Sold my house BEFORE the For Sale sign went up!! Highly recommended.
5/5
TrustpilotReally helpful from start to finish
Really helpful from start to finish. Efficient and trustworthy and had the whole process completed really quickly. Professional and friendly, a real breath of fresh air compared to some agents. Would definitely recommend to friends and family.
5/5
TrustpilotSeamless!
I was quite nervous about selling my property for the first time however Oakheart made it such a seamless process for me and were so professional throughout. My sales progressor, Annalise in particular was fantastic and kept me updated along the way. Also being able to track the status of the sale on the Oakheart website made it really easy for me to keep and eye on the progress while I was abroad - very handy! Thanks again to all the team!
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Sudbury has the most, with 304 reviews rated 4.7 out of 5, followed by West Mersea with 288.
The three Oakheart Property offices, by town:
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