Trusted Agent profile

Oakheart Property estate agents in Sudbury, West Mersea and Bury St. Edmunds

4.7

★★★★★ Excellent

392 reviews across 3 offices and 3 platforms

Oakheart Property has three offices, in Sudbury, West Mersea and Bury St. Edmunds. Together they have 392 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

138

Reviews on Google

All 3 offices

Facebook logo

2.3 / 5

3

Reviews on Facebook

All 3 offices

Trustpilot logo

251

Reviews on Trustpilot

Business-wide

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Our offices

Oakheart Property's three offices, most reviewed first. Each has its own page.

Awards

ESTAS

Industry awards

Oakheart Property branches are among the ESTAS 2026 winners.

ESTAS 2026: 2 Best in Postcode across two branches.

  • Best in PostcodeESTAS Best in Postcode 2026: CO10, SalesSudbury
  • Best in PostcodeESTAS Best in Postcode 2026: CO5, SalesWest Mersea

ESTAS winners in two years, the group and its branches: 2026, 2025.

ESTAS awards by year, 2025 to 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Reviews on Google

Showing 138 reviews on Google only. Show every review

5/5

Google

Oakhart are a fantastic estates agents. They have a modern approach to house sales, offering an online platform for you & your property that tells you how many potential buyers have looked at the property online, booked viewings and also Providing any feedback from The viewings that might assist with improving the potential. This is available 24/7 and is kept completely up to date. The team work hard and are very knowledgeable, professional & polite. Our property was on the market for 8 months (3 with a different estate agents). Oakheart only provided viewings to people who were able to offer should the property be to their taste. They always called prior to confirming viewings and were flexible around my working from Home. After we accepted an offer, the buyers had a lot of questions in general and Oakheart fielded a lot of this for us reducing the stress of moving house. Steve especially helped a lot when finalising the agreements and ensuring the buyers where clear and had all the relevant information and what to expect as they were 1st time buyers and had many queries which he dealt with professionally and timely, again reducing The stressful impact to us throughout the entire period. We would highly recommend Oakheart of your selling your property and a huge thank you to Steve for getting the sale across the line while keeping is completely confident in his & his teams abilities.

Laura · 16 July 2026 · Oakheart Property Bury St. Edmunds

5/5

Google

Great experience selling our house through Oakheart within one month. All of the team are friendly, professional and a pleasure to work with. Would thoroughly recommend them.

Fxctzy · 16 July 2026 · Oakheart Property Bury St. Edmunds

5/5

Google

The entire team at Oakheart Sudbury office (Dan, Tommy, Freddie to name a few) were fantastic! Friendly, efficient and committed. Selling a property is stressful, the team and the online tools made the process as easy as possible, and this was invaluable. The sales progression team (Luke, India) were also great, efficient and very personable, which again was invaluable. I would certainly have no hesitation recommending Oakheart!

Robert · 9 April 2026 · Oakheart Property Sudbury

5/5

Google

Our experience with Oakheart has been excellent so far. They are very quick to get back to us with any updates/answers which eases our minds!

Cleo · 26 March 2026 · Oakheart Property Bury St. Edmunds

5/5

Google

They did a friendly, efficient and very helpful job of selling our house.

Dave · 26 March 2026 · Oakheart Property West Mersea

5/5

Google

Amy Doig is an absolute credit to Oakheart. She is extremely knowledgeable and incredibly good at her job. She has been a life saver throughout this entire buying and selling process and would not want to go through this process again without an agent like her! She’s always there to pic up a call and give reassurance. The support and time she has given us has been amazing. Our exchange would not have happened when it did if she hadn’t been as driven as she is and got this across the line. She honestly deserve a pay rise/ promotion and I would absolute recommend anyone to try and have her as their sales progressor. Thank you so much Amy.

Georgia · 16 March 2026 · Oakheart Property Sudbury

5/5

Google

Oakhart Properties were amazing throughout the entire process. Andrew was thorough, approachable, and incredibly understanding, making everything feel clear and stress-free. Annalise was superb at chasing solicitors and really pushing things along to achieve a rapid move. I honestly can’t fault them or the service they provided. I wouldn’t hesitate to use Oakhart Properties again and would 100% recommend them.

Emma · 16 February 2026 · Oakheart Property Bury St. Edmunds

Agent replied · 16 April 2026

Good evening Emma, Thank you for the lovely review, all the best in your new home! The Oakheart Team 🐿️

5/5

Google

Thank you to the Oakheart Bury team for dealing with my recent house move. A special mention to Jason for initial communications, Stan for marketing my old house so brilliantly and negotiating both the sale and purchase, Georgina for doing the viewings, and especially to Annalise for expertly and tirelessly progressing the seven-strong chain to completion - she is amazing! I wouldn't hesitate to use Oakheart again in the future.

Anna · 16 February 2026 · Oakheart Property Bury St. Edmunds

Agent replied · 16 April 2026

Thank you for the lovely review Anna! All the best on your new home, the Oakheart Team 🐿️ …

1/5

Google

We’ve had our property up for sale with Oakhart Bury st Edmund’s since July 2025. We have only had 3 viewings all of which we have done ourselves as no agents have been available to do the viewings. The photos of the property are great but I had to ask for them to be rearranged as they were not in order and had just been uploaded with a generic listing description when the property was first listed. The communication with Andrew (the agent dealing with the sale of our home) has been extremely poor, we are constantly given excuses on new builds and incentives being offered as an excuse for why we aren’t getting anyone through the door or getting any interest in the property. I would recommend doing some more research into estate agents before choosing Oakhart.

Yasmine · 23 December 2025 · Oakheart Property Bury St. Edmunds

5/5

Google

Oakheart bury st Edmunds were amazing at helping us purchase a property, friendly quick and efficient. Especially the sales progression. Amy was amazing at helping us get and communicate information throughout the chain and she helped get us over the line at the end when things were a bit sticky with solicitors. Thank you!

Bethany · 16 October 2025 · Oakheart Property Bury St. Edmunds

5/5

Google

We couldn't be happier with Oakheart! Our house was on the market with another agent for a while with no luck, but once we switched to Oakheart, we accepted an offer within just one week. The photos and marketing were excellent quality and communication throughout the whole process has been clear, friendly, and professional, and we always felt we were kept in the loop. We'd definitely recommend Oakheart!

Tania · 16 October 2025 · Oakheart Property Sudbury

5/5

Google

I can't recommend the Oakheart team enough. They have been fantastic throughout the whole process of selling our property. A special mention to Stanley for his professionalism, advice and excellent communication. It was obvious from my first meeting with Stanley that we were in good hands. Furthermore, their mortgage team and solicitor recommendations were first class. Thank you Oakheart for turning a potentially very stressful process into a pleasurable experience.

Christopher · 5 October 2025 · Oakheart Property Bury St. Edmunds

Agent replied · 16 April 2026

Thank you for your glowing review Christopher! All the best moving forward! The Oakheart Team 🐿️

5/5

Google

Worked with Nathaniel in finding a house share in the bury area - very personable, great knowledge of the area and an all round top gentleman. Helped with in every aspect and would highly recommend using them! Appreciate the efforts in getting me a place quickly!

Cameron · 26 September 2025 · Oakheart Property Bury St. Edmunds

Agent replied · 16 April 2026

Thanks for the lovely review Cameron, pleasure to have helped! The Oakheart Team 🐿️ …

5/5

Google

The team were always easy to contact, when necessary and answered any questions that we asked with speed and clarity. Amy Lillistone in the sale progression team was outstanding.

Libby · 16 September 2025 · Oakheart Property West Mersea

5/5

Google

It’s been just under a month since I received the keys from Oakheart, and I couldn’t be happier. Within 72 hours, the maintenance team had completed the requests I submitted, I couldn’t have asked for more. A huge thank you to Nathanial, Jules, and Allan (Ipswich branch) for making everything possible from the moment I collected the keys. I'm beyond satisfied and truly appreciative of such an amazing team!

Donnah · 16 September 2025 · Oakheart Property Sudbury

5/5

Google

We recently purchased a property through Oakheart, and were very impressed with the level of service provided. The online sales progression tracker was really useful in keeping us informed, on top of calls to keep us updated. The team were very conscientious and professional. Would definitely recommend them!

Amy · 20 August 2025 · Oakheart Property Bury St. Edmunds

Agent replied · 16 April 2026

Thanks for the great review Amy, great to hear the modern touches of the portal along with the important calls made a difference! The Oakheart Team 🐿️

5/5

Google

I had a fantastic experience viewing a property with Nathaniel. He was absolutely brilliant! Really friendly, bubbly and knowledgeable and made the whole process smooth and enjoyable. The house itself was beautiful and I'm excited to be moving in soon. Since the viewing, Nathaniel has been super efficient in responding to all my questions, nothing has been too much trouble. Couldn't recommend him more :)

Chloe · 4 August 2025 · Oakheart Property Bury St. Edmunds

Agent replied · 16 April 2026

Thanks for the positive review Chloe, great to know our personal approach was well received! The Oakheart Team 🐿️

5/5

Google

Nathaniel’s been a huge help from the start. Made everything easy, stayed in touch, and even worked overtime to get things sorted for me. Honestly couldn’t have asked for a smoother experience, appreciate the effort bro. Would recommend Oakheart to anyone.

Harkishan · 23 July 2025 · Oakheart Property Bury St. Edmunds

5/5

Google

I had the pleasure of meeting a truly one-of-a-kind person. My partner and I had previously explored the idea of buying a house, but we decided to take a different route to explore other options. From the very beginning, Nathaniel stood out for his exceptional communication and professionalism. His genuine kindness and sincere interest were immediately evident, something I hadn’t experienced with others in the industry. He helped me truly envision myself living in the property, offering thoughtful suggestions on color tones and demonstrating an impressive knowledge of the home. The property itself is one of the best I’ve seen, clean, beautifully remodeled, and full of potential. I couldn’t recommend Oakheart and Nathaniel more highly; this has been such a positive and pleasant experience.

Donnah · 22 July 2025 · Oakheart Property Sudbury

5/5

Google

5 Stars, Exceptional Service from Nathaniel at Oakheart! I had an absolutely fantastic experience with Oakheart, thanks to the outstanding support from Nathaniel. From the very beginning, he was professional, friendly, and genuinely dedicated to helping me find the right rental property. Nathaniel really took the time to understand what I was looking for and went above and beyond assisting me. His communication was clear and consistent throughout the whole process, and he made everything feel smooth and stress-free. What truly stood out was Nathaniel’s personal approach, I never felt rushed or like just another client. He made me feel valued and supported every step of the way. I can’t recommend Nathaniel and the team at Oakheart highly enough, if you’re looking for expert help with renting, they’re the people to go to.

Liza · 16 July 2025 · Oakheart Property Sudbury

5/5

Google

Brilliant experience with Oakheart. Fabulous team of experienced people. 10/10

Martin · 16 June 2025 · Oakheart Property Sudbury

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Oakheart Property

Which Oakheart Property office has the most reviews?

Sudbury has the most, with 305 reviews rated 4.7 out of 5, followed by West Mersea with 289.

Where are the Oakheart Property offices?

The three Oakheart Property offices, by town:

Has Oakheart Property won any awards?

Yes. At the ESTAS 2026 awards its branches won 2 Best in Postcode awards. The group and its branches also won ESTAS awards in one earlier year.

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Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

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