5/5
TrustpilotSammy was brilliant with how she…
Sammy was brilliant with how she handled everything. Would have no troubles using oak heart again. Very professional and straight to the point
Trusted Agent profile
Oakheart Property estate agents in Sudbury, West Mersea and Bury St. Edmunds
★★★★★
388 reviews across 3 offices and 3 platforms
Oakheart Property has three offices, in Sudbury, West Mersea and Bury St. Edmunds. Together they have 388 reviews on three platforms, rated 4.7 out of 5 overall.
135
Reviews on Google
All 3 offices
3
Reviews on Facebook
All 3 offices
250
Reviews on Trustpilot
Business-wide
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Our offices
Oakheart Property's three offices, most reviewed first. Each has its own page.
- Oakheart Property Sudbury18A Market Hill, CO10 2EA304 reviews · 58 on Google (4.8)5 in the last 90 days
- Oakheart Property West Mersea34a Barfield Road, CO5 8QT288 reviews · 42 on Google (4.7)5 in the last 90 days
- Oakheart Property Bury St. Edmunds8 St. Johns Street, IP33 1SQ283 reviews · 35 on Google (4.7)5 in the last 90 days
Latest reviews from every Oakheart Property office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotGreat team, Excellent service
I can’t praise the team at oakheart enough. Sold my property due to a seperation which is never an easy issue to deal with but it was handled professionally and respectfully. When it came time to struggle getting solicitors to action things Sammy was there to chase regularly to get the end result. Thank you to everyone for their efforts.
5/5
TrustpilotOakheart Property
It is said that divorce and house purchase are two of the most difficult things in life. Unfortunately they often coincide. Oakheart Property guided me through the purchase of my new flat in difficult circumstances. I cannot thank nor praise the team enough.
5/5
TrustpilotExcellent Service
Literally the best service from Oakheart. They sold my property within one day. They kept me up to date throughout the sale and assisted with all the frustrations that come with buying or selling a property. From day one when the valuation was completed to this last week getting to exchange and completion, Oakheart have been highly professional. If you’re looking to sell a property then this Estate Agent should be your go to.
5/5
GoogleHighly professional, very friendly and hard-working. As a client I felt supported throughout the process, even when the obstacles were strictly speaking nothing to do with Blackwater Estates. I would thoroughly recommend these people: they earn their commission!PositiveResponsiveness
5/5
TrustpilotOutstanding service.
Gigi and Darrell have been nothing short of amazing during our house buying process. Nothing has been easy from start to finish however they have gone absolutely above and beyond to ensure that I was kept updated and in the loop at all times. They’ve kept me reassured and kept me sane throughout what has been the most stressful experience of my life, they’ve responded promptly and professionally throughout and have given me as a clueless first time buyer the best advice and suggestions they possibly could have. If I ever decide to put myself through the trauma of moving again, I will ensure to use Oakheart without a doubt. I unfortunately have nothing to compare it to, as I’m new to this process. However from what I’ve seen my friends and colleagues experience with estate agents; this firm have been amazing and always as I say, gone above and beyond. Thanks guys!
5/5
TrustpilotPerfect experience with Oakheart
We cannot recommend Oakheart enough - as first time buyers, Charlie and the rest of the team have been on hand to help from start to finish! Their professional, friendly and ‘above and beyond’ attitude stands out compared to other agents we’ve spoken to in the process. We will definitely be going back to Oakheart whenever we look to sell in future!
5/5
TrustpilotHighly recommend!
We met Charlie back in January 2020 to sell one of our flats when he worked for a previous agent and we got on straight away, he went above and beyond for us so when it came to selling our other property and we saw he’d opened up Oakheart we had no hesitation in contacting him again. Charlie and the team worked tirelessly and were always on hand at any time of day when we needed them through a really difficult process, and they finally got us over the line and are now managing the rental of our property. Would highly recommend Oakheart for selling or renting your property!!
5/5
TrustpilotFirst time buyer experience
These guys have been amazing! Me and my partner being first time buyers, we didn’t really know much about the whole process but they have been very informative and helpful and were always happy to guide us and answer any questions we had! They answer emails quickly and communicate everything! Really easy to speak to over the phone and very professional! Definitely recommend!
5/5
TrustpilotThe best agent I’ve ever come across …
The best agent I’ve ever come across on service, photography and price
5/5
TrustpilotFantastic Service and Team
Oakheart have provided us with fantastic service from the moment we viewed the property up until our moving in day. The lettings team (Rich, Cara, Alesha) have been incredibly supportive throughout whenever any issues had arisen and have provided everything we needed in a timely manner. The team are extremely friendly and professional and I would definitely recommend their services to other people. A big thank you to Oakheart.
5/5
TrustpilotCan’t rate them enough!
I switched to Oakheart after another local agent really let me down and I really wish I’d gone with Oakheart from the start. They got everything spot on! From the initial marketing right through to handing over the keys. My property was under offer within 4 days and they kept me up to date at every stage. Ive recommended them to so many friends and they’ve since sold another 2 properties for my immediate family. I don’t intend on moving again anytime soon but when I do I’ll definitely be returning to these guys!
5/5
TrustpilotOakheart have been amazing from the…
Oakheart have been amazing from the word go, highly recommended!Thanks to Cormac, Charlie and Craig
5/5
TrustpilotOakheart have been amazing
Oakheart have been amazing. Cormac has keeped in touch all the way. He is a great asset to oakheart. I will be recommending them to friends and family. Also hoping they will be able to help me with my next home purchase.
5/5
TrustpilotSuperb! Would not use anyone else.
I first got in touch with Oakheart as they were just about to launch having had a terrible experience with another local agency. From the very first meeting with Darrell I knew I was in safe hands....Oakheart managed to sell my house in half the time it was up previously! They checked in with me regularly and gave me the feeling that they cared about selling my house. Big shout out to Kelly, an absolute asset to the company. Always on hand to help with a big smile on her face and a cracking sense of humour. Also have to mention Eddie, Cormac and Gigi who throughout the process were spot on. Would and have recommended Oakheart to anyone who will listen!
5/5
TrustpilotOakheart have been amazing
Oakheart have been amazing since the start. We are first time buyers so had a million questions, Gigi is such a great asset to the team. She answers all your questions and makes you feel at ease. Our solicitor was a very tough person to get hold of so majority of our questions were given to Gigi and she excelled... I'm sure I got annoying at some point 😂The whole team at oakheart are friendly and polite and no question is too big nor too small.Our purchase took a long time due to circumstances out of our control but we finally got the keys yesterday and cannot wait to start making this house our home. If your looking to buy or sell they really are fantastic.
5/5
GoogleRating only, no written review.
5/5
Googleexceptional customer servicePositiveResponsiveness, Quality, Professionalism
5/5
GoogleGreat people and a great estate agent helps with every need 👍 …
5/5
GoogleBought a place through them, service really good from start to finish. Staff pleasent and helpful.
5/5
Trustpilotjob done ,
well I been with others , and they get 1 star for just being there . but this oakheart WOW WOW WOW , brilliant fantastic amazing , the whole team gets 100 stars , I love them , and my two special women from the team , KELLY and GIGI well there great and deserve a pay rise , they are fantastic , and from me too all other estate agents these two know how to sell if you need a helping hand there get the job done , so don't delay if your selling , ask for OAKHEART but KELLY and GIGI , I love you both xxx
5/5
TrustpilotExcellent team!
I’ve been using Oakheart to purchase a property plus letting management- the entire service from the beginning till the end was absolutely faultless! Such a friendly and happy team! I found them extremely competent and knowledgeable and would 100% recommend their service! Thank you Cormac, Gigi, Cara, Alesha and the rest of the team!
5/5
TrustpilotExcellent professional service…
Excellent professional service throughout. We had an extremely difficult purchase which Gigi Chan handled expertly with timely updates and constant pushing to ensure it went through as smoothly as possible.Christine Rethman
5/5
TrustpilotGiGi is amazing!
Personally i am writing this review as GiGi who works for OakHeart Properties has been absolutely amazing with support and encouragement throughout the process of buying my own place. As a first time buyer i have asked many questions which has never been an issue to answer and Gigi has been nothing but helpful and polite. This process has been so much easier by having someone you can personally speak to and who will really help you along the way of one of the most stressful times! Gigi is an amazing chaser and will always get back to you in the same day with or without answers!i really recommend this company but especially GiGi.i cannot thankyou enough for everything you have done for me a young homeowner.Katy
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Oakheart Property
Which Oakheart Property office has the most reviews?
Sudbury has the most, with 304 reviews rated 4.7 out of 5, followed by West Mersea with 288.
Where are the Oakheart Property offices?
The three Oakheart Property offices, by town:
- Bury St. Edmunds: 8 St. Johns Street, Bury St. Edmunds, IP33 1SQ
- Sudbury: 18A Market Hill, Sudbury, CO10 2EA
- West Mersea: 34a Barfield Road, West Mersea, CO5 8QT
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