5/5
GoogleMassive thanks to Leanne and all in the Nicol and Co team for all the help and advice they gave throughout our house purchase. Great communication right from the offer being accepted through to completion.
Trusted Agent profile · Worcestershire
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Nicol & Co estate agents in Worcester and Droitwich Spa
★★★★★
1,672 reviews across 2 offices and 3 platforms
Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,672 reviews on three platforms, rated 4.9 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers89 reviews
Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ...Read all 89 from sellers
Buyers79 reviews
We have recently bought a property through Nicol's. We viewed several properties in Droitwich, mainly through Nicol's, They updated us with relevant properties ...Read all 79 from buyers
Landlords16 reviews
I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ...Read all 16 from landlords
Tenants24 reviews
Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ...Read all 24 from tenants
Our offices
Nicol & Co's two offices, most reviewed first. Each has its own page.
Latest reviews from every Nicol & Co office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleSpecial thanks to Gemma Welch for keeping me informed of property updates and property to suit, very helpful, professional and friendly highly recommend
5/5
GoogleGemma Welch is been absolutely brilliant. We felt really looked after when we were trying to find our first property as first time buyers. She always will call me as soon as she got a property that matches our requirements even before it hits the internet market, for us to have the opportunity to be the first ones in looking at it.
Agent replied
Thank you so much for your positive feedback, it is great to hear that you are so pleased with the service that Gemma has provided you with.
5/5
GoogleThank you to Gemma Welch in particular, for her help with finding an apartment for our son. Gemma was completely professional and really understood what we were looking for.
Agent replied
Thank you so much for your positive feedback, it is great to hear that you are so pleased with the service that Gemma has provided you with. We are delighted that your son now has the perfect home.
4/5
GoogleYuri was very helpful and quick responses.
5/5
GoogleSo far a great experience with Nicol and co.
5/5
GoogleGreat help from Samantha always keen to help and proactive in providing relevant property details.
5/5
GoogleI have just put our property on the market with Nicol and Co. Having dealt with estate agents in the past, i have to say how impressed i was with the professional approach of Zoe Davies, in her help to place our property on the market. Obviously a great asset to Nicol and co.
5/5
GoogleNicol and Co in Worcester have afforded excellent service during both the selling and purchase of my properties. The first member of the team I met was Gemma Welch who has been particularly helpful: always friendly and patient with a real understanding of the highs and lows of moving house. I would highly recommend this estate agent when compared to other estate agents in Worcester, as both Gemma and the team have given sound advice and prompt service throughout the process. Thank you.
Agent replied
Thank you so much for your positive feedback, it is great to hear that you are so pleased with the service that Gemma and the team have provided you with.
5/5
GoogleGemma has been great - thanks for all of your help
5/5
GoogleGood communication throughout and recommended mortgage brokers and solicitors. Leanne was particularly helpful and allowed me to move to a quick completion!
Agent replied
Thank you so much for your positive feedback, it is great to hear that you are so pleased with the service that Leanne has provided you with.
5/5
GoogleI have had the pleasure to deal with Gemma Welch from the Worcester office who has gone 'over and above' what other agents have offered. She knows her market, understands what I'm looking for in a property and has put forward excellent options for me to consider. Any property investor or house hunter would do well to have Gemma on board - I can't recommend her enough.
5/5
GoogleThank you to Leanne and all the team in Worcester for assisting us in achieving our sale.
5/5
GoogleVery pleased with the service provided from Nicol and Co, we dealt with Leanne who was friendly and efficient. Thanks so much.
5/5
GoogleGreat service from Gemma. From the first property we saw she was always in touch keeping us updated about everything. I would strongly recommend this agency and appreciate everything Gemma did for us.
4/5
GoogleGemma Welch has been helping me find the right property for me and has been very proactive and helpful during the whole process.
5/5
GoogleVery good communication throughout. Leanne does a fabulous job as a sales progressor to get the sale 'over the finish line'.
5/5
GoogleNicol and Co have been extremely helpful and supportive while we have been purchasing our new home, particularly Leanne and Odette who have been fantastic.
5/5
GoogleCurrently looking at properties with the help of Gemma Welch. She has been fantastic. An offer is currently on offer, without her help i would have been lost. Thank you Gemma, fingers crossed
5/5
GoogleGemma has provided an excellent service, listening to my needs and then seeking to closely match those with available properties.
5/5
GoogleLeanne Fletcher has been absolutely superb, She communicates often and did all she could to make the process as smooth as possible. I can't recommend highly enough!
5/5
GoogleTop service, I have been a seller twice and a buyer once in the past year. Highly recommended and special thanks to Leanne Fletcher, Scott Hyde and Matt Bennett
5/5
GoogleAfter many months of searching and dealing with pretty much every estate agent out there, we have finally agreed a sale. Gemma Welch was a superstar. She got back to us so quickly and was always on the ball. Thank you so much, it has been a pleasure! Highly recommended
Agent replied
Thank you so much for your wonderful feedback and recommendation, it is great to hear that you are so pleased with the service that Gemma has provided you with.
5/5
GoogleLeanne handled the sale of our late mother's apartment, and it all went very smoothly. Thank you Leanne.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Nicol & Co is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in four years, the group and its branches: 2019, 2020, 2023, 2026.
EA Masters by year, 2019 to 2023
2023 3 awards EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales, Small (2 to 5 branches)
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales Agency of the Year
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Small (2 to 5 branches)
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- West Midlands Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- West Midlands Sales and Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Nicol & Co
Which Nicol & Co office has the most reviews?
Worcester has the most, with 1,133 reviews rated 4.9 out of 5, followed by Droitwich Spa with 736.
Where are the Nicol & Co offices?
The two Nicol & Co offices, by town:
- Droitwich Spa: 226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY
- Worcester: 46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
What do sellers say about Nicol & Co?
89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."
What do buyers say about Nicol & Co?
79 reviews from buyers, rated 4.9 out of 5 on average. For example, Keith wrote: "We have recently bought a property through Nicol's. We viewed several properties in Droitwich, mainly through Nicol's, They updated us with relevant properties ..."
What do landlords say about Nicol & Co?
16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."
What do tenants say about Nicol & Co?
24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."
Has Nicol & Co won any awards?
Yes. In The Trusted Agent 2026 awards, Worcester won Platinum and Droitwich Spa won Platinum. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 5 other industry awards since 2019.
