Trusted Agent profile · Worcestershire
Verified
★★★★★
1,672 reviews across 2 offices and 3 platforms
Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,672 reviews on three platforms, rated 4.9 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ...Read all 89 from sellers
We have recently bought a property through Nicol's. We viewed several properties in Droitwich, mainly through Nicol's, They updated us with relevant properties ...Read all 79 from buyers
I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ...Read all 16 from landlords
Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ...Read all 24 from tenants
Nicol & Co's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI am just about to complete on a purchase which Leanne Fletcher has handled superbly. It's been a tricky one, but Leanne has done everything possible to keep things running smoothly, and has delivered on every level. Leanne has been tirelessly proactive, calm and dedicated and professional. I wouldn't hesitate to recommend Nichols for making a stressful time easier!
5/5
FacebookNicol & Co are the most professional and pleasant agency I have ever dealt with. Matt, Sarah and Sam worked incredibly hard, and went out of their way, to assist my daughter in the arrangements for the letting of a local property, completing the process in an incredibly tight timescale.We are very grateful and would highly recommend them. Thank you guys. You made a very stressful time so much easier!
5/5
FacebookIt’s good to see an agent out there who is still working and giving advice. Thanks to Dan for putting me in touch with Jo at Whiteoak mortgages , who in turn has been really helpful.
5/5
FacebookIt’s good to see an agent out there who is still working and giving advice. Thanks to Dan for putting me in touch with Jo at Whiteoak mortgages , who in turn has been really helpful.
5/5
GoogleVery quick to response and both Henry and Tom were very helpful. I would definitely recommend Nicol and Co especially If you are starting up.
Thank you so much for your positive feedback, it is great to hear that you are so pleased with the service that Henry and Tom have provided you with.
5/5
FacebookIf you want the personal touch you and your home deserve look no further than Nicol & Co.
5/5
FacebookIf you want the personal touch you and your home deserve look no further than Nicol & Co.
5/5
FacebookExtremely knowledgeable and dedicated team, who are always there to support you. Especially Dan Westwood, who has been a lifelong friend, was ‘Outstanding’ throughout the sale of my property and purchase of our new home. Wouldn’t go anywhere else! Thank you.
5/5
GoogleMany thanks to Leanne and the team at Nicol's for all the help in buying our house. My wife and family are returning from overseas but Nicol's and the team kept us informed all the way by email and nothing was a problem, so if your thinking of buying a house in UK but live in Australia, I would recommend using Nicol's.👍 …
5/5
GoogleThe second house we've sold through Nicol and Co and again a fantastic service from the team. Special thanks to Leanne , without her it would not have happened! We really appreciated her professionalism and coaching throughout- what has been- a rather tricky sale! Thank you!
5/5
FacebookExceptionally good service from Leanne and Odette - to get a tricky sale over the line in very difficult times (COVID-19!!)
5/5
GoogleHighly recommend Nicol & Co Droitwich office, from the initial contact with Matt Bennett through to final exchange by Sam Sturdy I was very happy. Thank you all for a very professional and high level of service.
5/5
GoogleNicol and Co have been a pleasure to work with as they have been efficient, friendly and professional! We have In particular received outstanding customer service from Coral who has without a doubt been a huge support to us throughout the process. Coral has always been happy to answer any queries and has responded promptly which has relieved stress from the process and in particular supported us with queries surrounding Help to Buy. In addition, Neil has played a key part in our experience and it was clear that from the outset Neil has a years of knowledge and expertise that I believe has also supported us and filled us with confidence that Nicol and Co was the right choice! I am a huge advocate of Nicol and Co and I would recommend them to use for your house purchase! Nicol and Co work for you and are a huge support network throughout the entire process!
5/5
GoogleHaving sold my Mother’s house recently through Nicol and Co’s Droitwich office I can highly recommend them. They were professional, efficient and organised during every aspect of the sale. They regularly kept in contact and up- dated me. Importantly, they also responded rapidly to any questions I had and provided me with the answers. I particularly would like to mention Dan who was so proactive in finding a buyer for the house even before it had officially gone on the market , Robin who was so accurate and informed in her valuation and Evie who kept me notified of the progress every step of the way. This is the easiest house sale I have experienced and I would without doubt choose Nicol and Co again. They were excellent.
Thank you! we hope you will both be very happy in your new home.
5/5
GoogleThis is a review and recommendation for Dan Sullivan, Sales Manager in the Droitwich office of Nicol and Co who I engaged to sell my Mother's house. Following a failed auction sale with a different estate agency, Dan was a complete Star in getting the sale through with a new buyer. He was always there to answer concerns, clarify queries and never let anything drift. He was very responsive and quick to respond to calls. When decisive calls needed to be made I had complete confidence in both his approach and that he would indeed do what he said he would do. Really, he did a great job and my sisters and I thank him very much.
Thank you so much for your positive feedback, it is great to hear that you are so pleased with the service that Dan has provided you with. We are delighted that the sale has now completed.
5/5
GoogleWe would like to express our thanks to the team at Nicol & Co, especially Karen Smith, for all the help provided during the sale of our property. We were impressed with both the efficiency and professionalism shown throughout the entire process and would not hesitate to recommend the services of Nicol & Co. to anyone who is thinking of buying or selling a property. We found that Karen was particularly helpful and knowledgeable about the local property market in general.
Thank you so much Melanie, we really appreciate your feedback.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery friendly and quick professional service. Special thanks to Leanne Fletcher for her dedication.
5/5
GoogleLeanne went over and above to get our house sale through with the difficulties encountered. We were really pleased with how Nicol and Co went about marketing our property and the aftersale care was excellent.
5/5
GoogleThank you Gemma Welch for your help.
4/5
GoogleLeanne really held our sale together, when issues with land registry meant it was a more extended process than either our buyers, or we, had anticipated. Thank you
5/5
GoogleThe service has been excellent ,leanne fletcher has been superb at her job ,chasing solicitors at least once a week thanks .
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Nicol & Co is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2023, 2026.
EA Masters by year, 2019 to 20232023 3 awards EA Masters 2023 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Worcester has the most, with 1,133 reviews rated 4.9 out of 5, followed by Droitwich Spa with 736.
The two Nicol & Co offices, by town:
89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."
79 reviews from buyers, rated 4.9 out of 5 on average. For example, Keith wrote: "We have recently bought a property through Nicol's. We viewed several properties in Droitwich, mainly through Nicol's, They updated us with relevant properties ..."
16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."
24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."
Yes. In The Trusted Agent 2026 awards, Worcester won Platinum and Droitwich Spa won Platinum. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 5 other industry awards since 2019.
