Trusted Agent profile · Worcestershire

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Nicol & Co estate agents in Worcester and Droitwich Spa

4.9

★★★★★ Excellent

1,672 reviews across 2 offices and 3 platforms

nicolandco.co.uk/branches/worcester

Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,672 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,233

Reviews on Google

All 2 offices

Facebook logo

4.8 / 5

197

Reviews on Facebook

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Nicol & Co's two offices, most reviewed first. Each has its own page.

Latest reviews from every Nicol & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We have just finished purchasing a property that was being sold via Nicol & Co. The whole process was completed efficiently and, in particular, Sam Sturdy (Sales Progressor) was brilliant throughout. Sam was always available to answer any queries or do any chasing up as necessary, and always responded in a quick timeframe. We would definitely recommend Nicol & Co and that is mainly down to Sam's efforts and support.

Ollie · 4 July 2020 · Nicol & Co Droitwich

Agent replied

Thank you so much for your wonderful feedback, it is great to hear that you are so pleased with Sam and the service we have given you.

5/5

Google

Our selling experience with Nicol & Co exceeded our expectations. Karen provided a great balance of expertise, advice on pricing, and management of the whole process. Our sale was being done from a distance, so we relied on Karen and the team from start to completion. Especially appreciated was Karen’s calm, orderly approach, with a sufficient but not excessive amount of updates and phone calls to progress the sale. Thanks for making the whole thing trouble-free.

Alan · 4 July 2020 · Nicol & Co Droitwich

5/5

Google

This is a review and recommendation for Dan Sullivan, Sales Manager in the Droitwich office of Nicol and Co who I engaged to sell my Mother's house. Following a failed auction sale with a different estate agency, Dan was a complete Star in getting the sale through with a new buyer. He was always there to answer concerns,  clarify queries and never let anything drift. He was very responsive and quick to respond to calls. When decisive calls needed to be made I had complete confidence in both his approach and that he would indeed do what he said he would do. Really, he did a great job and my sisters and I thank him very much.

Jules · 4 July 2020 · Nicol & Co Droitwich

Agent replied

Thank you so much for your positive feedback, it is great to hear that you are so pleased with the service that Dan has provided you with. We are delighted that the sale has now completed.

5/5

Google

I would highly recommend Nicol & Co to anyone looking to purchase a new home. Me and my partner have been so impressed with the way in which Alexandra Bennett has dealt with us. Alex listened to exactly what we wanted and went above and beyond to make sure she did all that she could to find us the property of our dreams... to which she did! She's a credit to the Nicol & Co team. Every Friday Alex called to catch up on our requirements and if anything had changed, we discussed current properties on the market and potential up and coming properties. Alex was always happy to do viewings with us after 5pm and didn't rush us during viewings. If you are looking for an agent that keeps in contact with you, keeps you up to date, arranges viewings to fit around you, and only sends you details of properties that fully fit your requirements then Nicol and Co is the agent for you. We have been really impressed with the service, and the team as a whole have made what is meant to be one of the most stressful times in your life an absolute breeze! Thank you to you all.

Emma · 4 July 2020 · Nicol & Co Droitwich

5/5

Google

We would like to express our thanks to the team at Nicol & Co, especially Karen Smith, for all the help provided during the sale of our property. We were impressed with both the efficiency and professionalism shown throughout the entire process and would not hesitate to recommend the services of Nicol & Co. to anyone who is thinking of buying or selling a property. We found that Karen was particularly helpful and knowledgeable about the local property market in general.

Amanda · 4 July 2020 · Nicol & Co Droitwich

5/5

Google

Robin McKenzie was very professional when dealing with our property search. She looked after us, going the extra mile. Thank you

Angela · 29 June 2020 · Nicol & Co Worcester

5/5

Google

The company was very attentive in dealing with my recent property search and Karen Smith was particularly helpful, pleasant and professional throughout.

Susan · 29 June 2020 · Nicol & Co Worcester

5/5

Google

My son is about to rent his first property which is exciting but also an anxious process when moving out of home for the first time. Yuri has been fantastic, answering the most random questions and helping my son to feel at ease throughout the whole process. I am happy to say my son with the help of Yuri will be moving out in July and now i can have my long awaiting dressing room! Thanks Yuri and the team at Nicol & Co. xPositiveResponsiveness, Quality, Professionalism, Value

Abi · 25 June 2020 · Nicol & Co Worcester

5/5

Facebook

Only good things can be said about Nicol & Co, Dan in particular! Although we ended up not buying a house through them, Dan was an absolute gem throughout the whole process, showed us plenty of houses and kept us in the loop the whole time. 'd recommend him any day, any time!

Joao · 21 June 2020 · Nicol & Co Worcester

5/5

Google

Excellent service. Professional at all times. Leanne kept us up to date at all times with the progress of our purchase. Queries were dealt with quickly and efficiently. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism

Lynn · 15 June 2020 · Nicol & Co Worcester

5/5

Google

Would highly recommend Nicol & Co as agents - Karen and the team did fantastic job for me. They are very proactive which isn't found with many others and make things happen quickly, but professionally.PositiveResponsiveness, Professionalism

Joshua · 12 June 2020 · Nicol & Co Droitwich

5/5

Google

Absolutely amazing estate agent, they did everything they possibly could to get our house through on time. Friendly and helpful staff and they keep you updated every step of the way! Particular shout out to Leanne who worked tirelessly to make the whole process work despite a really difficult chain. (She deserves a raise!)

A · 4 June 2020 · Nicol & Co Worcester

Agent replied · 3 June 2024

Thank you so much for your positive feedback, it is great to hear that you are so pleased with the service that Leanne has provided you with. We are delighted that the sale has now completed.

5/5

Google

Great company to work with and great people. Both Tom and Sam are always on hand to assist with any matters, giving clear advice and direction. 5 stars all round!

Julian · 4 June 2020 · Nicol & Co Worcester

5/5

Facebook

We have just moved into our new home we have bought through Nicol and Co and I can not recommend them enough! The whole process was made so easy by the team from Robyn doing our viewings back in January to Evie ensuring everything was progressing and running smoothly. There was always someone at the end of the phone to help in whatever way we needed and in the final week Evie kept us totally updated on everything happening especially in such uncertain times! Thank you for helping us find our new family home we are forever grateful!

Lizzy · 27 May 2020 · Nicol & Co Worcester

5/5

Facebook

Nicol & Co Estate Agents - Very helpful team right from the start, massive thank you to Dan who first showed us around our new home and a massive thank you to Evie who was there to support us right until we got the keys, always keeping on top of things and chasing things up for us, even with the Covid 19 happening in the middle of our journey, she always kept in contact with us. Thank you.

April · 27 May 2020 · Nicol & Co Droitwich

5/5

Facebook

Nicol & Co Estate Agents - Very helpful team right from the start, massive thank you to Dan who first showed us around our new home and a massive thank you to Evie who was there to support us right until we got the keys, always keeping on top of things and chasing things up for us, even with the Covid 19 happening in the middle of our journey, she always kept in contact with us. Thank you.

April · 27 May 2020 · Nicol & Co Worcester

5/5

Facebook

Would like to say a HUGE thankyou to Nicol & Co for all their work helping my Fiancè and I getting our perfect first home. I would like to say thankyou so much to Evie, who updated me every step of the way making the sell stress free, your a star. Would definitely recommend Nicol & Co to friends and family.

Sophie · 18 May 2020 · Nicol & Co Worcester

5/5

Google

We’ve looked at several houses marketed by Nicol and Co and were very impressed when being shown around. Gemma in the Droitwich/ Worcester branch in particular has been fantastic to deal with. She knew everything about the properties we looked at and has been very pro-active with organising viewings and keeping in touch and really tries to understand your requirements fully, I wouldn’t hesitate to recommend.

Rich · 29 April 2020 · Nicol & Co Worcester

5/5

Google

We originally planned to have more than one quote, for the sale of our property. However, after an excellent presentation by Karen, Droitwich Spa office, we were so impressed, that we decided to instruct Nicol and Co. We have also had excellent service from all concerned, from the sales team, and now from Samantha, who is progressing the sale. We've bought and sold a few properties through the years, and we can honestly say, we have never been given such good service, as we have had from Nicol and Co, at the Droitwich branch. Thanks to all. Sheila and Mervyn Evans

Sheila · 29 April 2020 · Nicol & Co Worcester

Agent replied

Thank you so much for your positive feedback, it is great to hear that you are so pleased with the service that Karen and Sam have provided you with. We are delighted that the process has all gone smoothly for you.

5/5

Google

Leanne was absolutely brilliant in making the process easy to follow and helped iron out any issues that arose with the long wait we expected to have with council searches. Couldn't be happier!

Omid · 29 April 2020 · Nicol & Co Worcester

Agent replied

Thank you so much for your positive feedback, it is great to hear that you are so pleased with the service that Leanne has provided you with. We are delighted that the sale has now completed.

5/5

Google

Great service with a tricky purchase. Leanne was the cornerstone of the whole process, she went above and beyond chasing solicitors when communication slowed down, and kept all parties in the loop. 100% would recommend.

Andrea · 29 April 2020 · Nicol & Co Worcester

Agent replied

Hi Andrea, thank you for taking the time to write a great review about Leanne and the service you received. Best wishes Nicol & Co

5/5

Google

Absolutely amazing estate agent, they did everything they possibly could to get our house through on time. Friendly and helpful staff and they keep you updated every step of the way! Particular shout out to Leanne who worked tirelessly to make the whole process work despite a really difficult chain. (She deserves a raise!)

Phil · 29 April 2020 · Nicol & Co Worcester

Agent replied

Thank you so much for your positive feedback, it is great to hear that you are so pleased with the service that Leanne has provided you with. We are delighted that the sale has now completed.

5/5

Google

Cannot speak too highly of Nicol and Co. The sale of my home has been dealt with consideration and professionalism. Everything was organised to suit me and my property was sold within a week. Couldn’t have wished for better service. Zoe has been completely supportive in every way. A really great Estate Agents, highly recommend.

Christine · 29 April 2020 · Nicol & Co Worcester

5/5

Google

As a purchaser Robin was fantastic showing me round the property, was knowledgeable and welcoming. Gave me plenty of time to think and make such a big decision. If I was selling my house I would want Robin showing buyers round! Leanne was also really good in tracking the purchase and keeping me informed.

Stephanie · 29 April 2020 · Nicol & Co Worcester

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Nicol & Co is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2019, 2020, 2023, 2026.

EA Masters by year, 2019 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Nicol & Co

Which Nicol & Co office has the most reviews?

Worcester has the most, with 1,133 reviews rated 4.9 out of 5, followed by Droitwich Spa with 736.

Where are the Nicol & Co offices?

The two Nicol & Co offices, by town:

  • Droitwich Spa: 226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY
  • Worcester: 46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
What do sellers say about Nicol & Co?

89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."

What do buyers say about Nicol & Co?

79 reviews from buyers, rated 4.9 out of 5 on average. For example, Keith wrote: "We have recently bought a property through Nicol's. We viewed several properties in Droitwich, mainly through Nicol's, They updated us with relevant properties ..."

What do landlords say about Nicol & Co?

16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."

What do tenants say about Nicol & Co?

24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards, Worcester won Platinum and Droitwich Spa won Platinum. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 5 other industry awards since 2019.

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