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Neilsons Solicitors and Estate Agents in Edinburgh, Bonnyrigg, South Queensferry and 1 more

4.8

★★★★★ Excellent

680 reviews across 6 offices and 3 platforms

Neilsons Solicitors and Estate Agents has six offices, in Edinburgh (three offices), Bonnyrigg, South Queensferry and City of Edinburgh (Scotland). Together they have 680 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

624

Reviews on Google

All 6 offices

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

All 6 offices

Trustpilot logo

55

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Buyers1 review

5.0 / 5 Marjorie purchased a property on our behalf and worked around the clock to negotiate the best deal for us. She is lovely, approachable and has a property ...Arlene, 31 March 2018Read the review from buyers

Our offices

Neilsons Solicitors and Estate Agents's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Neilsons Solicitors and Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Neilsons Solicitors and Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

All Neilsons staff made the process of selling a house straightforward and simple. They offered a seamless process from the initial stages to the final transaction. Thanks.

Catherine · 3 April 2026 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 17 April 2026

Thank you so much for your kind words, Catherine! We’re delighted to hear that you found the selling process straightforward and seamless from start to finish. Our team works hard to make every stage as smooth as possible, so it’s wonderful to know we achieved that for you. We really appreciate your feedback and look forward to working with you again in the future!

5/5

Google

everyone was polite friendly and professional guiding me through the process .my property was sold within a week and i received constent updates. will most definately use them again amd recommend them to all my friends

Gillian · 3 April 2026 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)

Agent replied · 17 April 2026

Thank you for your lovely review, Gillian! We’re so pleased to hear that you found our team polite, friendly, and professional throughout the process. It’s great to know you felt well guided and kept informed with regular updates, and even better that your property sold so quickly! We really appreciate your recommendation and would be absolutely delighted to assist you again in the future.

5/5

Google

Had a great experience with Bobby, very knowledgeable young man, polite & professional really appreciate your time thank you.

Samuel · 29 March 2026 · Neilsons Solicitors and Estate Agents Edinburgh (24A Picardy Place)

Agent replied · 29 June 2026

We are delighted to hear that Bobby provided you with professional and knowledgeable support. Our team is committed to delivering customer value through clear communication and local expertise. We appreciate your kind words and look forward to assisting you again in the future.

5/5

Google

Neilsons were fantastic from beginning to end when we sold our flat. The whole process felt smooth and stress-free, and we always felt well supported. We can’t recommend them enough.

Dovile · 27 March 2026 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 17 April 2026

Thank you so much for your kind words! We’re delighted to hear that your experience selling your flat was smooth and stress-free. Supporting our clients every step of the way is really important to us, so it’s wonderful to know you felt well looked after. We truly appreciate your recommendation and wish you all the best in your next chapter!

5/5

Google

We’ve used Neilsons for a second time for our house move and have once again been very happy with their services. Special shoutouts to Denise and Marion who have kept us reassured throughout the process with their calm professionalism and expertise

Euan · 20 March 2026 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)

Agent replied · 17 April 2026

Thank you so much for your kind words and for choosing Neilsons again for your move - it truly means a lot to us. We’re delighted to hear that you had another positive experience, and that Denise and Marion were able to provide reassurance and support throughout the process. Their calm professionalism and expertise are exactly what we strive for, and we’ll be sure to pass on your lovely feedback to them. Wishing you all the best in your new home, and we look forward to working with you again in the future!

5/5

Google

Neilsons thoroughly dealt with our issue with accuracy, honesty & expediency & they didn't even represent us - so, if they represent any direct client then you will surely be looked after.

BlueBonnets · 17 March 2026 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 17 April 2026

Thank you for your kind feedback. We’re glad we could help resolve your issue quickly and clearly, even though we weren’t formally representing you. We really appreciate you taking the time to share your experience.

5/5

Google

First class service from Neilsons, with Kirsten Olverman a dynamic force of nature driving through the sale! Would definitely recommend to anyone considering the purchase or sale of a property in the Edinburgh area.

Callum · 17 March 2026 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)

Agent replied · 17 April 2026

Thank you for the brilliant review, Callum. We’re delighted you received first-class service from the team at Neilsons, and that Kirsten’s drive and energy made such a difference to your sale. We really appreciate the recommendation, and look forward to working with you again in the future!

5/5

Google

We cannot thank George Burns and the MAEA team enough. From the very beginning with getting our house valued, to having professional photos taken, and right through to the paperwork once sold has been amazing. It wasnt easy in parts but the professionalism and support was fantastic and kept us calm to the end. We cannot thank you enough for helping us sell and move into our next family home.

Emma · 17 March 2026 · Neilsons Solicitors and Estate Agents South Queensferry

5/5

Google

My partner and I have just bought our first home together with the help of Neilsons and had a great experience. Diane was fantastic throughout the whole process. She kept us updated, answered our questions quickly, and made everything feel much less stressful. As first-time buyers we had lots of questions, but she was always patient and happy to help. The whole Neilsons team were friendly, efficient, and easy to deal with. I’d definitely recommend them to anyone looking for help buying or selling a home. 🏡

Leah · 16 March 2026 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 17 April 2026

Thank you for your lovely review, and congratulations to you both on buying your first home! 🏡 We’re delighted to hear you had such a positive experience and that Diane was able to support you throughout the process and help make everything feel less stressful. We’ll be sure to pass on your kind comments to her and the rest of the team. Thank you again for choosing Neilsons, and we wish you many happy years in your new home! ✨

5/5

Google

Very pleased with Neilsons, they have made the process of selling our flat quite a smooth one and they're always available when you need them. They have a well oiled machine and you feel in good hands with them. Their photography service is superb, and they give you lots of advice, I think it makes a big difference. Special thanks to Kirsten Olverman, she helped us make a tough choice at a very stressful time, but her experience gave us the confidence that it was the right choice, and we're happy with the end result! The rest of the team has been fantastic too (special mention to Diane Yates in conveyancing, we'll leave a separate review at a later time for that part of the process 😊). We sold our flat in under 14 days (12 to be precise) and they were right with their pricing predictions. We had considered other estate agents that were "cheaper" or claimed to sell more properties than anyone else, but our gut told us to go with Neilsons and we don't regret our final choice. Totally recommend them!

Sara · 16 March 2026 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)

Agent replied · 17 April 2026

Thank you so much for your wonderful review, Sara. We’re delighted to hear that you felt supported throughout the process and that selling your flat was a smooth experience. It’s great to know that our photography and advice made a real difference, and that our pricing guidance proved accurate with such a fantastic result in just 12 days. Kirsten will be especially pleased to hear your kind words. Helping clients navigate important decisions during what can be a stressful time is a big part of what we aim to do, so it’s lovely to know she was able to give you the confidence you needed. We’ll also be sure to pass your thanks on to the wider team, including Diane. Thank you again for choosing Neilsons and for taking the time to share your experience. We really appreciate your recommendation.

5/5

Google

We have been very impressed with Neilsons. The whole team from valuation and marketing through Amy, to the really high quality video and photographers and sales negotiation with Rhonda have been bright, responsive and very professional. Communication has been clear and prompt and it just feels like everyone is confident in their roles. We strongly recommend Neilsons! Carole and Danny

Danny · 16 March 2026 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)

Agent replied · 17 April 2026

Thank you, Carole and Danny, for your wonderful feedback. We’re delighted to hear you had such a positive experience with the team, from valuation and marketing through to photography and sales negotiation. We’ll be sure to pass your kind words on to Amy, Rhonda and everyone involved. Your recommendation means a lot to us.

5/5

Google

Have used Neilsons on various occasions and have been very impressed with the service. From start to finish everyone I’ve dealt with in the company has been very professional, They just make the whole process of selling your property so easy and stress free. A special thanks to Kirsten Olverman my sales negotiator who managed to get a great price for my property.

Jim · 4 March 2026 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)

Agent replied · 17 April 2026

Thank you so much for taking the time to share your experience with Neilsons, Jim. We’re absolutely delighted to hear that you’ve been impressed with our service on multiple occasions and that our team made the process of selling your property feel easy and stress-free - that’s exactly what we aim to achieve for every client. We have passed your kind comments on to Kirsten and the rest of the team. We truly appreciate your continued trust in us and look forward to assisting you again in the future!

5/5

Google

Bobby showed us around the property in Herne Bay, and we would like to say how helpful, friendly and knowledgeable he was. A true professional approach by a very amiable young gentleman.

Pam · 28 February 2026 · Neilsons Solicitors and Estate Agents Edinburgh (24A Picardy Place)

Agent replied · 29 June 2026

Thank you for your kind words Pam. Great to hear that Bobby was helpful during your visit. We appreciate your feedback and look forward to assisting you again in the future.

5/5

Trustpilot

⭐️⭐️⭐️⭐️⭐️

We recently moved home and used Neilson Solicitors & Estate Agents, and I honestly cannot recommend them highly enough. From start to finish, the whole team was absolutely amazing. Moving home can be such a stressful experience, but they made everything feel so much more manageable. Their communication was excellent throughout, keeping us updated at every stage and always taking the time to explain things clearly. Nothing ever felt like too much trouble, and we truly felt supported the entire way through the process. Their professionalism, dedication, and attention to detail really stood out. It was clear how much time and effort they put into making sure everything went smoothly for us. We’re so grateful for all their hard work, patience, and reassurance during what could have been a very overwhelming time. If you’re looking for a reliable, supportive, and highly professional team to help with your move, I couldn’t recommend Neilson Solicitors & Estate Agents enough. Thank you again for everything, we genuinely appreciate all that you’ve done for us!

Colette · 26 February 2026 · Neilsons Solicitors and Estate Agents Bonnyrigg

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Neilsons Solicitors and Estate Agents

Which Neilsons Solicitors and Estate Agents office has the most reviews?

Edinburgh (24A Picardy Place) has the most, with 273 reviews rated 4.6 out of 5, followed by Edinburgh (162 St. Johns Road) with 214.

Where are the Neilsons Solicitors and Estate Agents offices?

The six Neilsons Solicitors and Estate Agents offices, by town:

Has Neilsons Solicitors and Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards, Edinburgh won Gold, Bonnyrigg won Trusted Agent and two more branches won Trusted Agent.

Want Neilsons Solicitors to help?

Send Neilsons Solicitors a message.

What do you need help with?

Neilsons Solicitors will use your details to contact you about this. See our privacy notice.

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