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Neilsons Solicitors and Estate Agents in Edinburgh, Bonnyrigg, South Queensferry and 1 more

4.8

★★★★★ Excellent

679 reviews across 6 offices and 3 platforms

Neilsons Solicitors and Estate Agents has six offices, in Edinburgh (three offices), Bonnyrigg, South Queensferry and City of Edinburgh (Scotland). Together they have 679 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

624

Reviews on Google

All 6 offices

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

All 6 offices

Trustpilot logo

54

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Neilsons Solicitors and Estate Agents's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Neilsons Solicitors and Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Neilsons Solicitors and Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

All Neilsons staff were prompt, pleasant, professional and efficient throughout the process. We dealt with Kirsten for the sale and she sent us info on the viewings very quickly and introduced herself. We received an early offer which we were happy with, so the property was only up for sale for a short time. Throughout this period Kirsten responded very quickly and her communication was excellent, thank you Kirsten! Would highly recommend Neilsons, their work was effective and productive.

Gwenn · 24 August 2026 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)

Agent replied · 25 August 2026

Thank you so much for your fantastic review! We’re delighted to hear that you found the team prompt, professional and efficient throughout your sale. It’s wonderful to hear that Kirsten kept you well informed and made the process so straightforward, and we’ll be sure to pass your kind words on to her. We’re also pleased that you secured an early offer you were happy with. Thank you for recommending Neilsons - we really appreciate it!

5/5

Google

Contacted Neilsons and within 3 weeks, our house had been surveyed, photographed, marketed and sold! Very professional throughout, from an informal valuation and advice from Amy, various members of the sales team dealing with viewing arrangements and, finally, Kristen dealing with the sale

Iain · 20 August 2026 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)

Agent replied · 21 August 2026

Thank you for your fantastic review! We’re delighted to hear that your property was surveyed, photographed, marketed and sold so quickly, and that you were pleased with the professional service you received throughout. We’ll be sure to pass your kind words on to Amy, Kirsten and the wider team. Thank you for choosing Neilsons and for taking the time to share your experience with us - we really appreciate it!

5/5

Google

I wish to thank all the team at Neilson's especially Rhonda Gunn for helping with the sale of my property which sold in eight days. I was kept undated with emails and phone calls. I would highly recomend them.

Janice · 17 August 2026 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)

Agent replied · 18 August 2026

Thank you so much for your kind words! We’re delighted to hear that you were so pleased with the service you received from the team, and especially Rhonda. Keeping our clients informed throughout the process is really important to us, so it’s wonderful to hear that our communication made a difference. Thank you for recommending Neilsons and we would be happy to assist you again!

5/5

Google

I had a really good experience with Neilsons. As a first time buyer, Marjorie and the rest of the team made the process as easy and stress free as possible!

Ross · 14 August 2026 · Neilsons Solicitors and Estate Agents Edinburgh (24A Picardy Place)

Agent replied · 14 August 2026

Thank you so much for your lovely review! We’re delighted to hear that Marjorie and the team helped make your first-time buying experience as easy and stress-free as possible. We know buying your first home can feel daunting, so it’s fantastic to hear you felt supported throughout the process. We’ll be sure to pass your kind words on to Marjorie and the rest of the team. Congratulations on your new home and we hope to work with you again!

5/5

Google

There is nothing I could have suggested to have made Neilsons any better. From the Estate Agent to the Solicitors I have only good things to say. Knowledgeable and skilled, timely in their communications and answered all my questions even when they may have sounded a bit obvious. I found them reassuring and a thoroughly professional and great value for the money company, and the staff sense of humour was much appreciated. Thank you Neilsons for such a smooth and quick process. So grateful to you all. Thank you.

Mandy · 5 August 2026 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 27 July 2026

Thank you so much for your incredibly kind review. We're delighted to hear that you had such a positive experience with both our Estate Agency and Legal teams. It's wonderful to know that you found our staff knowledgeable, professional, approachable, and reassuring throughout the process. We're especially pleased that our communication, sense of humour, and commitment to answering every question helped make your sale as smooth and stress-free as possible. Your thoughtful feedback means a great deal to us, and we're truly grateful that you chose Neilsons. We wish you all the very best for the future!

5/5

Google

Amazing experience from start to finish with Neilsons. Fiona, Charlotte and Sarah were all so knowledgable, supportive and responsive. It couldn’t have gone anymore smoothly. I was under time pressure and they all really come through for me. Very grateful.

Lucy · 31 July 2026 · Neilsons Solicitors and Estate Agents Edinburgh (24A Picardy Place)

Agent replied · 4 August 2026

Thank you so much for your kind words! We're delighted to hear that you had such an amazing experience from start to finish. Fiona, Charlotte and Sarah will be thrilled to know that their knowledge, support and responsiveness made such a positive difference, especially with your time-sensitive sale. It was a pleasure to help, and we're so grateful you chose Neilsons. If we can help you in the future, we'd be delighted to assist again.

5/5

Google

Great service with very quick response times. My property went under offer within 7 days and well over home report valuation.

Struan · 30 July 2026 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)

Agent replied · 4 August 2026

Thank you for your fantastic review! We're delighted to hear that you were happy with our service and quick response times. It's especially great that your property went under offer within just 7 days and achieved well over the Home Report valuation. Thank you for trusting us with your sale, and we hope to work with you again!

5/5

Google

Neilsons are the most professional company I have ever dealt with. They are quick and efficient and have kept me informed every step of the way Brilliant !

Diane · 28 July 2026 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)

Agent replied · 29 July 2026

Thank you so much for your wonderful review! We're delighted to hear that you found our team professional, quick, and efficient. Keeping our clients informed throughout the process is something we take great pride in, so it's fantastic to know that made a difference. We really appreciate your kind words and your support, and we look forward to helping you again in the future.

5/5

Trustpilot

A great service

A great service from start until the finishing line. Our sales contact, Kirsten Olverman, kept us updated at every stage through the process with great communication in a friendly manner, nothing was ever too much trouble.

Colin · 24 July 2026 · Neilsons Solicitors and Estate Agents South Queensferry

5/5

Google

A great service from start until the finishing line. Kirsten O kept us informed at all stages of the sale with great communication in a very friendly manner.

Colin · 24 July 2026 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)

Agent replied · 28 July 2026

Thank you so much for your wonderful review. We're delighted to hear that you had such a positive experience from start to finish. Kirsten will be thrilled to know that her communication and support throughout your sale made such a difference. We really appreciate you taking the time to share your feedback!

5/5

Google

Our property sale turned out to be tricky due to a competitive seller’s market but Kirsten at Neilsons was brilliant at keeping us up to date, discussing sales strategies with us and helping choose the right approach. Her market knowledge and good humour throughout helped us navigate our way through and was much appreciated

Barry · 22 July 2026 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)

Agent replied · 22 July 2026

Thank you so much for taking the time to leave such a lovely review. We're delighted to hear that Kirsten's expertise, communication and positive approach made such a difference throughout your sale. Selling in a competitive market can certainly have its challenges, so we're pleased Kirsten was able to keep you informed, guide you through the different strategies and help you find the right approach. We'll be sure to pass on your kind words to her - they'll mean a great deal. Thank you again for choosing Neilsons!

5/5

Google

Neilsons have done a first class job in advertising and selling our house in South Queensferry. They were quick to respond to my initial enquiry, sending someone to check out the house the following day. They were similarly responsive when we got to the stage of having the house advertised and had viewings to be organised. Throughout the selling process, we had a named individual who looked after each stage and kept us fully informed. We were more than happy with Neilson's support while selling our house and have full confidence in them for the next stage of buying somewhere to move to. They fully deserve a 5 star rating.

Ian · 22 July 2026 · Neilsons Solicitors and Estate Agents South Queensferry

Agent replied · 22 July 2026

Thanks so much for your wonderful 5-star review! We're delighted to hear that you had such a positive experience with our estate agency and conveyancing teams throughout the sale of your South Queensferry home. It's great to know that our responsive approach, clear communication, and dedicated team members helped make the process as smooth as possible. Keeping our clients informed and supported every step of the way is something we take great pride in. Thank you for placing your trust in Neilsons. We really appreciate your kind words and recommendation, and we look forward to helping you with the exciting next stage of finding and purchasing your new home. Wishing you all the very best, and we'll be here to support you every step of the way!

5/5

Google

Neilsons have done a first class job in advertising and selling our house in South Queensferry and looking after conveyancing. They were quick to respond to my initial enquiry, sending out someone to check out the house the following day. They were similarly responsive when we got to the stage of having the house advertised and had viewings to be organised. Throughout the selling process we had a named individual who looked after each stage and kept us fully informed. We were more than happy with Neilson's support while selling our house and have full confidence in them for the next stage of buying somewhere to move to. They fully deserve a 5 star rating.

Ian · 21 July 2026 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)

Agent replied · 22 July 2026

Thanks so much for your wonderful 5-star review! We're delighted to hear that you had such a positive experience with our estate agency and conveyancing teams throughout the sale of your South Queensferry home. It's great to know that our responsive approach, clear communication, and dedicated team members helped make the process as smooth as possible. Keeping our clients informed and supported every step of the way is something we take great pride in. Thank you for placing your trust in Neilsons. We really appreciate your kind words and recommendation, and we look forward to helping you with the exciting next stage of finding and purchasing your new home. Wishing you all the very best, and we'll be here to support you every step of the way!

5/5

Google

Bought my first flat with Neilsons and now sold it through them. All the staff I've dealt with were very helpful and they tell you exactly what you need to do which takes the stress out of buying/selling.

Jonathan · 19 July 2026 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)

Agent replied · 20 July 2026

Thank you so much for your wonderful review! We're delighted to hear that we could support you through both buying your first flat and selling it later on. It's great to know our team helped make the process less stressful by keeping you informed every step of the way. We really appreciate your kind words and your trust in Neilsons, and we hope to work with you again!

5/5

Trustpilot

Friendly, local, on your side

When selling your home it is good to have someone knowledgable and experienced in your corner, and this was certainly my experience with Kirsten from Neilsons. She was friendly and approachable at all times and responded quickly with sound advice throughout the process, handling everything professionally and promptly while I moved to another country with a significant time difference. She pursued any hiccups or issues that arose determinedly to find a resolution. She was always on hand with strategies and recommendations and with a clear mission to get the best sale possible. I believe had I gone with a lesser agency I would have had a far less favourable outcome, but thankfully with Kirsten's help I received the amount I wanted from my sale. I'd like to thank Kirsten and the Neilsons team and would highly recommend their services.

Craig · 16 July 2026 · Neilsons Solicitors and Estate Agents South Queensferry

5/5

Trustpilot

100% recommend Neilson’s

I would 100% recommend Neilson’s to buy and sell your home. Everyone in the team was very professional and friendly. A special mention has to be made to Kirsten for excellent sales negotiating, and to Stephanie for conveyancing my house purchase under pressure. A massive shout out to Arlene who did the conveyancing on my house sale. It was a very challenging situation, and she went the extra mile to ensure it progressed on time. I had complete trust in her to keep me up to date. Hoping to never have to move house again, but if I do I will definitely be using Neilsons!

Alison · 15 July 2026 · Neilsons Solicitors and Estate Agents South Queensferry

5/5

Google

Excellent support and advice throughout the whole process. Good communication from start to finish.

Alison · 6 July 2026 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 7 July 2026

Thank you for your wonderful review! We're delighted to hear you had a positive experience and that our support, advice, and communication met your expectations from start to finish. We really appreciate your kind words and your trust in us. If we can help you again in the future, we'd be happy to do so!

5/5

Google

I am so grateful to the Nielson’s bonyrigg team for all their help in my house purchase. They helped me navigate the complicated process and gave my great guidance at every stage. They are so lovely and helpful and I would highly recommend them. 10/10.

Adejoke · 3 July 2026 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 7 July 2026

Thank you so much for your fantastic review and your 10/10 recommendation! We're delighted to hear that the Bonnyrigg team was able to support you throughout your house purchase and help make the process easier to navigate. It's wonderful to know you felt well guided and supported every step of the way. Your kind words mean a great deal to us, and we'll be sure to share your feedback with the team. Congratulations on your new home, and thank you again for choosing Neilsons!

5/5

Google

We have had a great experience with Neilsons. Warm, professional, responsive staff, delivering a very high quality service from start to finish. We feel Denise went above and beyond for us. We would highly recommend Neilsons to anyone thinking of listing their property.

Anna · 2 July 2026 · Neilsons Solicitors and Estate Agents South Queensferry

Agent replied · 7 July 2026

Thank you so much for your wonderful review and recommendation. We're delighted to hear you had such a positive experience with Neilsons and that our team provided a warm, professional, and responsive service throughout your journey. Denise will be especially pleased to know her dedication and commitment made such a difference to your experience. We truly appreciate your kind words and your trust in us, and we wish you all the very best for the future. Thank you again for choosing Neilsons.

5/5

Google

We have been delighted with Neilsons, we have felt very supported over the last few weeks selling our property, which is now under offer. Kirsten Olverman and the Property Team managing our viewings have been great. Kirsten was our lucky charm in the end. Thank you Martin & Kirsty

Martin · 24 June 2026 · Neilsons Solicitors and Estate Agents Bonnyrigg

Agent replied · 25 June 2026

Thank you, Martin and Kirsty, for your kind review. We’re delighted to hear that you’ve felt supported throughout the sale of your property and that your home is now under offer. It’s great to know that Kirsten Olverman and our Property Team provided such a positive experience and helped make the process as smooth as possible. We’ll be sure to pass on your lovely feedback to the team. Thank you for choosing Neilsons!

5/5

Google

Fantastic experience selling with Neilsons. Communication was clear and timely throughout the whole process, and Peter was especially helpful in tying up the final stages.

James · 22 June 2026 · Neilsons Solicitors and Estate Agents Edinburgh (24A Picardy Place)

Agent replied · 23 June 2026

Thank you for your wonderful review. We’re delighted to hear that you had a fantastic experience selling with Neilsons. Providing clear and timely communication throughout the process is something we take great pride in, so it’s great to know this made a positive difference. We’ll be sure to pass on your kind comments to Peter, who will be pleased to hear that his support during the final stages was so helpful. We wish you all the very best for the future.

5/5

Google

We had a really positive experience with George and Georgia when buying our house. They were friendly, helpful and always happy to answer questions or assist. They made the usually stressful process of house-buying feel a little bit more pleasant! We would happily recommend them.

Tim · 17 June 2026 · Neilsons Solicitors and Estate Agents South Queensferry

Agent replied · 17 July 2026

Hi Tim, On behalf of the team we really appreciate you taking the time to review the level of service received when purchasing your new home. We are delighted to have been able to assist through the process and hope you are nicely settled into your new home. Kind Regards, Paul Swindlehurst

5/5

Google

Very pleased with the seamless, efficient, professional service from each department at Neilsons making the selling process a stress-free experience. Highly recommended!

Neil · 12 June 2026 · Neilsons Solicitors and Estate Agents Edinburgh (162 St. Johns Road)

Agent replied · 15 June 2026

Thank you for your wonderful review, Neil. We’re delighted to hear that you found the selling process seamless, efficient, and stress-free. Thank you for choosing Neilsons and for your recommendation. We look forward to working with you again in the future, should you require our services!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Neilsons Solicitors and Estate Agents

Which Neilsons Solicitors and Estate Agents office has the most reviews?

Edinburgh (24A Picardy Place) has the most, with 273 reviews rated 4.6 out of 5, followed by Edinburgh (162 St. Johns Road) with 214.

Where are the Neilsons Solicitors and Estate Agents offices?

The six Neilsons Solicitors and Estate Agents offices, by town:

Has Neilsons Solicitors and Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Neilsons Solicitors and Estate Agents, Edinburgh won Gold; Neilsons Solicitors and Estate Agents, Bonnyrigg won Trusted Agent; Neilsons Solicitors and Estate Agents, Edinburgh won Trusted Agent; Neilsons Solicitors and Estate Agents, South Queensferry won Trusted Agent.

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Send Neilsons Solicitors a message.

What do you need help with?

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