Every review we hold for the South Queensferry office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilot100% recommend Neilson’s
I would 100% recommend Neilson’s to buy and sell your home. Everyone in the team was very professional and friendly. A special mention has to be made to Kirsten for excellent sales negotiating, and to Stephanie for conveyancing my house purchase under pressure. A massive shout out to Arlene who did the conveyancing on my house sale. It was a very challenging situation, and she went the extra mile to ensure it progressed on time. I had complete trust in her to keep me up to date. Hoping to never have to move house again, but if I do I will definitely be using Neilsons!
Alison · 15 July 2026
★★★★★ 5/5
GoogleWe have had a great experience with Neilsons. Warm, professional, responsive staff, delivering a very high quality service from start to finish. We feel Denise went above and beyond for us. We would highly recommend Neilsons to anyone thinking of listing their property.
Anna · 2 July 2026
Agent replied · 7 July 2026
Thank you so much for your wonderful review and recommendation. We're delighted to hear you had such a positive experience with Neilsons and that our team provided a warm, professional, and responsive service throughout your journey. Denise will be especially pleased to know her dedication and commitment made such a difference to your experience. We truly appreciate your kind words and your trust in us, and we wish you all the very best for the future. Thank you again for choosing Neilsons.
★★★★★ 5/5
GoogleAs a first-time buyer I had very little understanding of the process of buying a property. Neilsons were on hand every step of the way to guide me through, answer any questions, and provided me with valuable advice and information. The whole process went smoothly, and I was always kept up to date with what the next steps were. Overall, I couldn’t be happier with the service from Neilsons! Thank you so much to Katie P, Suzie J, Lynda, Danielle and Claire, for making buying a property such an easy and enjoyable process.
Samantha · 27 July 2025
Agent replied · 24 December 2024
Thank you for your wonderful review Samantha! We’re delighted to hear that our team made your first property purchase smooth and enjoyable. Your kind words mean so much to us and we’re thrilled to have been part of such an exciting milestone.
★★★★★ 5/5
GoogleNeilsons have done a first class job in advertising and selling our house in South Queensferry. They were quick to respond to my initial enquiry, sending someone to check out the house the following day. They were similarly responsive when we got to the stage of having the house advertised and had viewings to be organised. Throughout the selling process, we had a named individual who looked after each stage and kept us fully informed. We were more than happy with Neilson's support while selling our house and have full confidence in them for the next stage of buying somewhere to move to. They fully deserve a 5 star rating.
Ian · 22 July 2026
Agent replied · 22 July 2026
Thanks so much for your wonderful 5-star review! We're delighted to hear that you had such a positive experience with our estate agency and conveyancing teams throughout the sale of your South Queensferry home.
It's great to know that our responsive approach, clear communication, and dedicated team members helped make the process as smooth as possible. Keeping our clients informed and supported every step of the way is something we take great pride in.
Thank you for placing your trust in Neilsons. We really appreciate your kind words and recommendation, and we look forward to helping you with the exciting next stage of finding and purchasing your new home. Wishing you all the very best, and we'll be here to support you every step of the way!
★★★★★ 5/5
GoogleWe would like to thank everyone at Neilsons. We have just sold and bought a new home and the support offered has been incredible. The last time we bought a house was 28 years ago so we were completely clueless as to the process. Neilsons we’re on hand from start to finish with help, advice and support. My husband and I found this support very reassuring through the process. We would recommend Neilsons to anyone. The attention to detail and customer service was fantastic. We are now settling into our new home all thanks to Neilsons. The whole team have been amazing but we would especially like to thank Rhonda who was so kind when I had a little wobble! Katie and Jenna for answering all my questions no matter how silly. Thank you all.
Julie · 26 January 2025
Agent replied · 13 June 2025
Thank you so much for your wonderful review Julie and Ross! We’re thrilled to hear that our team, especially Rhonda, Katie, and Jenna, provided the support and reassurance you needed during such an important milestone. Wishing you all the best as you settle into your lovely new home, we’re so glad we could help make the process smooth for you!
★★★★★ 5/5
GoogleI have been a client of Neilson's for over 10 years and I cannot praise them enough for being really efficient and highly organised. This time I dealt with Claire Scott and Katie Piacentini who were absolutely amazing. Would highly recommend Neilsons to anyone. Thanks also to the rest of the team who were involved (Daniele, Suzie and Amelia).
Ifti · 16 September 2025
Agent replied · 8 December 2024
Thank you so much for your kind words and continued trust in Neilsons over the past 10 years! We’re thrilled to hear that the team provided such excellent service. Your recommendation means the world to us, and we’re always here to help.
★★★★★ 5/5
GoogleWe cannot thank George Burns and the MAEA team enough.
From the very beginning with getting our house valued, to having professional photos taken, and right through to the paperwork once sold has been amazing. It wasnt easy in parts but the professionalism and support was fantastic and kept us calm to the end.
We cannot thank you enough for helping us sell and move into our next family home.
Emma · 17 March 2026
★★★★★ 5/5
GoogleMany thanks to Claire Corrieri, Katie Piacentini, Lynda Doig and Suzie Johnstone for all of their support with my recent house sale/purchase. As always, they were professional, efficient and extremely kind! I have used Neilsons for all of my legal affairs for over 20 years and would not go anywhere else now! Many thanks again, Jackie Johnston
Ashleigh · 16 September 2025
Agent replied · 23 October 2024
Thank you so much for your wonderful review and for trusting Neilsons for over 20 years! We're delighted that Claire, Katie, Lynda, and Suzie provided the professional and kind support you’ve come to expect. We truly appreciate your loyalty!
★★★★★ 5/5
GoogleNeilsons have been excellent. Claire Scott handled my case which included part exchange (buying a new build and selling my current house). She was very responsive and I could rely on her to get a quick response if there were any queries, to know the status etc. Considering the endless number of things that are involved in a house move, having a good solicitor was very important. I am very glad we used Neilsons. Thank you to Claire Scott for all the help.
Anil · 5 October 2024
Agent replied · 14 June 2024
Thank you so much for taking the time to share this lovely review, Anil. We love to hear feedback about the team, and we are pleased to hear that you found the service from Neilsons quick and responsive. We have passed your kind words on to Claire and the rest of the team, and we look forward to working with you again in the future!
★★★★★ 5/5
GoogleBrilliant service from start to finish. Took exactly 3 months to exchange keys from the date I asked for it to "go live". And that was with the first sale falling through (nobody's fault) as well as it being Christmas during that time period.
All staff are extremely friendly and willing to help with anything.
Everything was dealt with quickly, and with as little stress caused as possible.
I would 100% recommend Neilsons to anyone looking to sell a property.
Thank you Neilsons
Kirsty · 5 October 2024
Agent replied · 14 June 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience with us, despite the unexpected hurdles along the way. Our team is dedicated to providing top-notch service and ensuring a smooth process for our clients. We truly appreciate your recommendation and look forward to assisting you in the future. Thanks again for choosing Neilsons!
★★★★★ 5/5
GoogleFrom start to finish Neilson's were excellent. We completed on our house on 21st December 23. We had a fairly complicated situation and Neilson's supported us through each step. Claire Scott was particularly good, being patient, explaining things clearly along the way and very responsive throughout what was, at times, a very stressful situation. Credit to the whole team for their way of working and very deserving of 5 stars. If the other parties we were been dealing with were as good as Claire and her team the whole process would have been a lot easier! I highly recommend them.
Nick · 5 October 2024
Agent replied · 14 June 2024
Thank you for your kind words, Nick! We're thrilled Claire Scott and our team made your home-buying experience excellent. We appreciate your recommendation and are delighted to have been part of your journey. If you ever need assistance in the future, don't hesitate to reach out.
★★★★★ 5/5
GoogleBrilliant experience using Neilsons as conveyancers; our house purchase was managed flawlessly and in a timely fashion by Claire Scott who was always on the ball;
The transaction was made a lot smoother by Claire pre-empting and pro actively asking of the sellers solicitor the questions we would likely need the answers for. We felt very confident proceeding at all stages.
Thoroughly recommend Neilsons, Claire and the team. They made what could have been a stressful time a lot more palatable and were always available to revert promptly to us as clients.
Thank you, and Merry Christmas!
Ann · 5 October 2024
Agent replied · 14 June 2024
Thank you so much for taking the time to leave such a detailed and wonderful review, Ann Marie! We are so pleased to hear that you had a positive experience using Neilsons for your property purchase transaction. At Neilsons, client care is extremely important to us, and we are delighted to hear that you found our staff efficient and pro-active, and you were pleased with the service received.
We have passed your kind comments on to Claire and the wider firm. Thank you again for leaving such a lovely review, and we look forward to working with you again in the future, should you require our services!
★★★★★ 5/5
GoogleI cannot recommend Neilsons at South Queensferry highly enough.
Claire Corrieri and the team have been fantastic at every step of my journey with them. As a result of a seperation I had a house to sell and a new home to find, the team were with me every step of the way providing excellent support and guidance.
The communication from the team was first class, making sure I was kept informed of any progress with my sale and purchase. They are great at making things clear and easy to understand so that I could make informed choices.
I'm now settled in my new home and I couldn't be happier. I'm so grateful to Claire and the team for all their efforts.
Tiger · 3 October 2024
Agent replied · 14 June 2024
Thank you for your glowing review! We’re thrilled to hear that Claire and the team provided fantastic support and guidance throughout your journey. It’s wonderful to know that our communication and efforts made a positive impact during such a significant time. Enjoy your new home, and don’t hesitate to reach out if you need anything in the future. Thanks again for choosing Neilsons!
★★★★★ 5/5
GoogleI purchased a property late last year, and was helped at every step of the way by Claire Scott and the team here. It was my first purchase in Scotland for some time, so I wasn't quite sure what I was doing - but they were absolutely brilliant. Fast. Accurate. Responsive. And with a very fair fee at the end. What more could you ask for? Well done. (And sorry it took me this long to say thank you!)
Scott · 5 October 2024
Agent replied · 14 June 2024
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Claire Scott and our team during your property purchase. It's fantastic to know that we were able to assist you every step of the way and provide fast, accurate, and responsive service. We truly appreciate your feedback and are delighted that you found our fee fair. If you ever need assistance again in the future, don't hesitate to reach out. Thanks again for choosing Neilsons!
★★★★★ 5/5
GoogleOur son is buying a flat for university in Glasgow, via a joint borrower sole proprietor mortgage. We had used Neilsons in the past, and found them to be excellent, so got in touch with Claire Scott this time.
Her advice and service has been excellent throughout, as we navigated a challenging process where we had to withdraw from a purchase due to an undisclosed major outstanding works, and look for another property instead, to really tight timescales.
Claire was calm, extremely efficient and helpful throughout, with great advice around offers, and negotiating terms. She helped us through some tricky obstacles along the way, and we couldn’t recommend her or Neilsons highly enough.
David · 16 September 2024
Agent replied · 23 October 2024
Thank you for your kind words David! We’re delighted Claire provided the excellent service and support you needed. We appreciate your high recommendation and wish your son the best with his new flat in Glasgow!
★★★★★ 5/5
GoogleA very positive experience with this agent. Sold and bought with them. We dealt with several members of the team, all of whom were delightful and very efficient. There is a clear drive to get a property sold! Sam did a very commendable job of dealing with the final stages through to exchange and completion. Thank you all!
Daniel · 17 April 2026
★★★★★ 5/5
TrustpilotI cannot thank Rhonda
I cannot thank Rhonda, Amy, Megan and the rest of the Neilsons Sales team in Corstorphine who helped us get our house on the market and get an offer which we accepted on our house in a quick time. The team at Neilsons kept us informed at all stages and were quick to respond on any calls/emails sent. Thank you could not have hoped for anything better
Samantha · 16 January 2026
★★★★★ 5/5
TrustpilotThe only choice in Edinburgh if you have an estate agents or solicitor service need.
The care, personal approach, knowledge and attention to detail of Diane and Kirsten was exemplary. They were professional yet very personal and conducted their business with humour and professionalism. If I was lucky enough to have another property in Edinburgh to sell or buy they would be my first point of call.
Andy · 6 May 2026
★★★★★ 5/5
GoogleWe recently used Neilsons for both the sale of our current home and purchase of our new house. Jenna ensured that the process went smoothly and without hitch start to finish. Her responsiveness (even when out of office / out of usual hours), attention to detail, knowledge and expertise made what could have been a stressful time a lot less worrying - a huge thank you to her, and Danielle, for their kind support and 10/10 service.
Would highly recommend to anyone looking to sell or buy a house in the Edinburgh / Lothian area.
Natalie · 24 January 2026
Agent replied · 24 March 2026
Thank you so much for taking the time to leave such a kind and thoughtful review Natalie. We’re absolutely delighted to hear about your positive experience with both the sale of your home and the purchase of your new one. Jenna is delighted to know that her responsiveness, attention to detail, and expertise helped make the process as smooth and stress free as possible, and your lovely comments about Danielle’s support are very much appreciated too. Providing a high level of care and service throughout what can be a challenging time is something we pride ourselves on, so it’s wonderful to hear this reflected in your experience. Thank you again for your review. We wish you every happiness in your new home and would be delighted to help again in the future.
★★★★★ 5/5
GoogleA special mention to Jenna and Jade at Neilsons who helped me through the process of selling my home! Can’t recommend them enough and also Neilsons in general, a great company to go with. Always very helpful and there to answer any questions regarding the selling of a property! A massive thank you in making this process all a little less stressful :)
Rebecca · 11 February 2025
Agent replied · 26 May 2025
Thank you so much for your kind words Rebecca! We're thrilled to hear that Jenna and Jade were able to support you throughout the process of selling your home. Your recommendation means the world to us, and we're so glad we could make the experience less stressful for you. Best wishes in your next chapter, and thank you for choosing Neilsons!
★★★★★ 1/5
GoogleUsed Neilsons to wind up my father's estate. The account was passed around like a hot potato and eventually they closed the account without finishing, they even tried to get me to give the land away so they didn't have to deal with it. They were still happy to take the money without finishing the job. They chose one lawyer in the USA and when he stopped
communicating with them they wouldn't find another. I refused to sign it off so they just closed it anyway. Leaving me ( grieving) to deal with the most complicated part on my own. Took £24,000 for the privilege. Wouldn't recommend
Cheekychops · 25 August 2026
★★★★★ 5/5
GoogleExcellent experience selling my property with Neilsons. Everything was done quickly and I was kept up to date at all times. A special mention has to go to Lynda who was exceptional. She kept me well informed, answered my many, many questions and made the whole process very easy. Jodie was also very good at getting everything set up initially for me. Would highly recommend!
Nicola · 5 October 2024
Agent replied · 14 June 2024
Thank you so much for taking the time to leave such a lovely review! We are so pleased to hear that your property sale went through quickly, and you were kept well informed by the team. We have passed your kind comments on to the team, and we look forward to working with you again in the future!
★★★★★ 5/5
GoogleThe easiest, smoothest transaction to buy our first home. Everyone was super helpful and couldn't have been nicer. We were kept up to date with issues when thee arised and our expections were exceeded. Would highly recommend, special thanks to Katie, Danielle and Louise. Thank you! Georgie & James Gall
Georgie · 24 March 2025
Agent replied · 23 October 2024
Thank you so much for your 5 star review Georgie and James, we're so pleased to hear that your first time purchase was an easy and smooth experience with Neilsons, and that everyone was super helpful, nice, informative and exceeded all expectations. We really appreciate your kind words and hope to work with you again in the future. Meantime, all the best in your new home!
★★★★★ 5/5
GoogleBoth letting and Sales have been great. Both teams have been very quick to get my property listed and have been very helpful throughout the letting process and managed to get a tenant in and some electrical works done all within good timing. Huge thank you to Lauren and Katie from the lettings!
Mackenzie · 17 January 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.