Every review we hold for the South Queensferry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a really positive experience with George and Georgia when buying our house. They were friendly, helpful and always happy to answer questions or assist. They made the usually stressful process of house-buying feel a little bit more pleasant! We would happily recommend them.
Tim · 17 June 2026
Agent replied · 17 July 2026
Hi Tim,
On behalf of the team we really appreciate you taking the time to review the level of service received when purchasing your new home. We are delighted to have been able to assist through the process and hope you are nicely settled into your new home. Kind Regards, Paul Swindlehurst
★★★★★ 5/5
GoogleLauren was very helpful in getting us sorted for our first home! Kept us up to date throughout the process, would definitely recommend their services!
Hannah · 14 July 2026
★★★★★ 5/5
GoogleI had an outstanding experience with Claire Scott and the team. They expertly guided me through the process of paying off my shared equity loan, making it seamless. Although there was a brief period of missed communication, Claire quickly addressed it and ensured everything was handled promptly and professionally. Overall it was very good. Highly recommended!
Zhicheng-Toby · 3 October 2024
Agent replied · 14 June 2024
Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that Claire Scott and the team were able to expertly guide you through the process of paying off your shared equity loan. We apologise for the brief miscommunication but are glad Claire was able to address it promptly and professionally. Your recommendation means a lot to us. If you need any further assistance in the future, please don't hesitate to reach out.
★★★★★ 5/5
GoogleI've dealt with Neilsons in South Queensferry on two separate occasions for the purchase of property. They were professional, responsive and attentive throughout. Any concerns or queries that I had were quickly addressed and the process was as straightforward as possible. In particular, Claire Scott went above and beyond and was a pleasure to deal with always.
Daniel · 16 September 2024
Agent replied · 23 October 2024
Thank you so much for your kind words, Daniel! We're thrilled to hear that you had a positive experience with our team. It’s great to know that Claire and the rest of the team were able to assist you smoothly. We look forward to helping you again in the future, should you require Neilsons' services!
★★★★★ 5/5
TrustpilotWould recommend them in a heartbeat!
I can't thank all the crew at Neilsons enough. Selling under challenging circumstances, and managing it on my own, David Easton and Kirsten Grant made the process smooth and made sure I kept on track. Personable and professional they ensured I had all the information to make the right decisions. Sale complete and moving onto buying, Dave Marshall guided me through the process and was happy to spend time chatting about the pros & cons of offering. I am so happy to be settled in my own place, right where I wanted to be. Approachable, supportive, answered endless questions, kept my overwhelm at bay . . . . I will recommend them in a heartbeat! Also thanks to Ben Ramsay, Shiela Batten, Lorne Dundas, Diane Slessor - teamwork and all very much appreciated
Issy · 18 December 2024
★★★★★ 5/5
TrustpilotProfessional, attentive and efficient
As a first-time buyer I had very little understanding of the process of buying a property. Neilsons were on hand every step of the way to guide me through, answer any questions, and provided me with valuable advice and information. The whole process went smoothly, and I was always kept up to date with what the next steps were. Overall, I couldn’t be happier with the service from Neilsons! Thank you so much to Katie P, Suzie J, Danielle, Lynda, and Claire, for making buying a property such an easy and enjoyable process.
Samantha · 17 December 2024
★★★★★ 5/5
GoogleGreat service from Neilson’s at South Queensferry. Claire, Danielle, Suzie and Lynda were very friendly, helpful and reliable and made our experience of buying our first home an enjoyable one. Thank you from me & Niall!
Aimee · 7 May 2025
Agent replied · 25 August 2024
Thank you so much for your kind words, Aimee! We're thrilled to hear that Claire, Danielle, Suzie, and Lynda made your first home buying experience enjoyable. Your satisfaction is our priority, and we appreciate your trust in Neilsons. Best wishes in your new home, from all of us!
★★★★★ 5/5
GoogleI am so pleased with the service Neilsons have provided me when selling my house. Kirsten was 5 star from start to finish - always friendly and positive, kept me in the loop with any progress and made me feel reassured that selling my home was in good hands! Thank you Kirsten, I really appreciate all of your help!
Jade-Louise · 13 May 2024
Agent replied · 13 May 2026
Thank you for taking the time to leave us a lovely review, Jade! It's so great to hear such positive feedback about the team, and we have passed your kind comments on to Kirsten and the rest of the team. Thanks again for choosing Neilsons, and we look forward to working with you again in the future!
★★★★★ 5/5
GoogleA huge thank you to the Neilsons team, with a special mention to the fabulous Lynda Doig & Claire Scott , ultimate professionals, they we're with us 100% through our buying and selling process especially over the last few weeks when a number of unexpected issues came to light. If you want to buy or sell your house there's only one Estate Agency in town , go with NEILSONS !👏👍🙏💪👌🌟🌟🌟🌟🌟
Stephen · 16 September 2025
Agent replied · 23 October 2024
Thank you for your amazing review Stephen! We're delighted that Lynda and Claire could guide you through both buying and selling, especially during the challenging moments. We truly appreciate your recommendation and are here whenever you need us!
★★★★★ 5/5
TrustpilotKirsten made the experience really easy
Kirsten made the experience of buying a home in Scotland from Dubai really easy and painless. She guided us through the process and removed all the unnecessary obstacles. She is methodical in her approach and kept us informed every step of the way.
Claire · 25 December 2025
★★★★★ 5/5
GoogleNeilsons Solicitors are simply excellent. The service provided has been timely, precise and clear. Lynda, Claire, and Danielle, have always been kind and helpful. Having the peace of mind that if you need help you can reach out to them made the difference. There has been no issue at all, which has been great! We highly reccomend Neilsons, as they are the best solicitors we have ever used!
Anna · 5 October 2023
Agent replied · 14 June 2024
Thanks for taking the time to leave such a lovely review, Anna! It is great to hear such wonderful feedback about the team, and we have passed your lovely comments on to Lynda, Claire, Danielle and the rest of the team. We look forward to working with you again in the future, should you require our services!
★★★★★ 5/5
GoogleI had the best experience as a FTB with this amazing company. Their professionalism, correspondence and attention to detail is second to none. Process went smooth as expected. Shout out to Katie, who went the extra mile to see it happen. I had a great experience, and also grateful to the rest of the team. Big ups!!!
Max · 8 May 2024
Agent replied · 14 June 2024
Thank you so much for taking the time to leave us this lovely review, Max! It's so great to hear such wonderful feedback about the team, and we will certainly pass this on to Katie and the wider firm. Thanks again for choosing Neilsons, and we look forward to working with you again in the future, should you require our services!
★★★★★ 5/5
GoogleFrom the moment we got in touch to them to finally organising the keys for us Katie and her team in Edinburgh have been superb and always on top of things. Would highly recommend without hesitation.
Luke · 24 March 2025
Agent replied · 23 October 2024
Thank you so much for your 5 star review Luke. We are delighted to hear that from start to finish we have been superb and always on top of things. We are delighted you chose Neilsons and appreciate your recommendation. We'll make sure to pass on your thanks to Katie. We hope to work with you again in the future, should you require future assistance. Meantime, all the best in your new home!
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service. Especially from Kirsten. Great communication from start to finnish. No faults with this company just pure professionalism. Kirsteen is absolutely a delight to work with and always kept us updated. She is fantastic as her job! Wouldn't go anywhere eles!
Kirsty · 11 December 2025
★★★★★ 5/5
GoogleI recently purchased my first flat and used Neilsons as my solicitor. The staff are friendly, responsive and helped me whenever I had any questions. I would recommend them as they greatly simplified process for me.
Special thanks to Katie, Suzie and Danielle for their help.
Helena · 5 October 2024
Agent replied · 14 June 2024
Thank you for sharing your positive experience with Neilsons! We're thrilled to hear that our team provided friendly and responsive service throughout your flat purchase. Katie, Suzie, and Danielle will be delighted to receive your special thanks. We appreciate your recommendation and look forward to assisting you in the future!
★★★★★ 5/5
GoogleThis was the second time I used Neilsons to buy and sell and both times they were very professional and helpful. The were always quick to respond to my questions and Lynda was extremely through in chasing the buyers as they kept asking for more time. Thank you Lynda for all your help!
Natalia · 13 May 2024
Agent replied · 14 June 2024
Thank you so much for taking the time to leave us this lovely review! It's so great to hear such wonderful feedback about the team, and we will certainly pass this on. Thanks again for choosing Neilsons, and we look forward to working with you again in the future, should you require our services!
★★★★★ 5/5
TrustpilotFriendly, local, on your side
When selling your home it is good to have someone knowledgable and experienced in your corner, and this was certainly my experience with Kirsten from Neilsons. She was friendly and approachable at all times and responded quickly with sound advice throughout the process, handling everything professionally and promptly while I moved to another country with a significant time difference.
Craig · 16 July 2026
★★★★★ 5/5
GoogleNeilsons were excellent from the first day to the last day of our sale. Karen gave us sound advice about our property, the negotiators were superb and Louise was fantastic dealing with our legal matters. From start to finish, it was a very smooth and efficient process. We thoroughly recommend Neilsons and would definitely use the firm again for sales or purchases.
L · 5 October 2023
Agent replied · 14 June 2024
Thank you so much for your five star review! We are absolutely delighted to hear that you found us to be excellent, smooth and efficient when you trusted Neilsons with your recent transaction. Client service is of paramount importance to us, so I will make sure to share your feedback with the team. Thank you for choosing Neilsons and we are glad to hear that you will use us again for sales or purchases in the future. We look forward to assisting you further in the future! Thanks again.
★★★★★ 5/5
GoogleI was very happy to use Neilson’s for the purchase of my new property. I mainly dealt with Claire Scott who was extremely responsive and clearly wanted the best for me as a client. The rest of the team were all very professional too, I would have no hesitation in recommending them.
Sarah · 8 May 2024
Agent replied · 8 May 2026
Thank you for choosing Neilsons for your property purchase, and for taking the time to share your positive experience! We're thrilled to hear that Claire Scott's responsiveness and commitment to your best interests stood out during the process. Our entire team is dedicated to providing professional service, and we truly appreciate your recommendation. Should you have any further needs or questions in the future, feel free to reach out.
★★★★★ 5/5
GoogleKatie and the team have been fantastic from start to finish. Couldn’t thank them enough for all the help they gave us when buying our new home!
Amy · 7 May 2025
Agent replied · 25 August 2024
Thank you for your 5 star review, Amy. We're delighted to hear that you have found us to be fantastic from start to finish and we will certainly pass on your feedback to Katie and the team. Thank you for choosing us and we hope to work with you again in the future, should you require any assistance. Wishing you all the best in your new home in the meantime!
★★★★★ 1/5
TrustpilotUsed Neilsons to wind up my dad's…
Used Neilsons to wind up my dad's estate. They took £24,000 and closed the account without finishing all aspects and left me with the most difficult part ( overseas land) to deal with myself. Would never use them again or recommend them to anyone. Terrible treatment for a grieving family. Lazy staff.
Nicky · 25 August 2026
★★★★★ 5/5
GoogleWe have had a fantastic experience recently with Katie at Neilsons undertaking our conveyancing/missives for a move from England to Scotland. From the very start with our initial enquiries she has always been incredibly helpful and we felt we were in good hands at all times. She remained on the ball throughout, particularly at the end stages where we benefitted from her proactive approach to seeing the process through to a conclusion. We are indebted and highly recommend the company, everyone from reception through to accounts were always very helpful..
Ewen · 13 February 2025
Agent replied · 10 August 2025
Thank you for your wonderful review Ewen! We’re delighted to hear that Katie and the team provided such a smooth and proactive service for your move. Your recommendation means so much to us, and we wish you all the best in your new home!
★★★★★ 5/5
TrustpilotExemplary support and guidance…
Exemplary support and guidance from Neilsons with selling my property. Their professionalism, expertise, patience, helpfulness exceeded my expectations. I am ever so grateful to the team. To name a few, Jamie Robertson, Siobhan and especially Stephanie Morice who has been amazing in helping with the conveyancing process. Full credit goes to her to make my experience so smooth and well informed. Thank you.
Srabasti · 21 February 2025
★★★★★ 5/5
GoogleI’ve used Neilson’s solicitors for a few property transactions now and wouldn’t hesitate to recommend Claire Corrieri and the legal team for conveyancing needs.
Michael · 10 May 2025
Agent replied · 26 May 2025
Thank you for your continued trust and loyalty, Michael! We're delighted to hear you've had positive experiences with our team and truly appreciate your recommendation. Claire Corrieri and the conveyancing team will be so pleased to know their work has made a lasting impression. We look forward to working with you again in the future, should you require our services!
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