Every review we hold for the South Queensferry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe were first time buyers and the team did a great job of answering our many questions in a timely manner, and helping navigate the process. Their expertise made the whole process much less stressful than anticipated. Would highly recommend to anyone looking to buy a home.
Jeremy · 7 May 2025
Agent replied · 25 August 2024
Thank you for your 5 star review and kind words, Jeremy. We're delighted to hear that we made the process much less stressful than anticipated with our expertise. We're here to help so we are always on hand to answer questions clients may have, pleased that was the case for you too. Thank you for recommending us and hope to work with you again in the future, should you require any further assistance.
★★★★★ 1/5
GoogleI’ve used Neilsons solicitors twice now for moving house. The first time was a poor experience but I gave them the benefit of the doubt. However, the second time has been even worse. From poor communication, incorrect information, delays, errors, to simply being ignored - it’s been an extremely poor customer experience and I would not recommend Neilsons to anyone looking to move house. I sent an email on 19th of February and now, a month later, I’m yet to receive a response.
Jack · 17 April 2025
★★★★★ 5/5
TrustpilotFlawless experience!
We had a flawless experience with Neilsons when selling our flat. It couldn't have gone any better. Thanks to Megan, Stephanie, Denise, Eileen and Eve for all their hard work!
Robert · 5 May 2025
★★★★★ 5/5
GoogleGreat service received from all the staff I would definitely recommend Neilson for any legal work you need.
Derek · 13 May 2024
Agent replied · 14 June 2024
Thank you for taking the time to leave us a review, Derek! We are so pleased to hear that you had a positive experience using Neilsons, and we look forward to working with you again in the future!
★★★★★ 5/5
GoogleMy experience on purchase of my new home with Neilsons was brilliant from start to finish, they were professional and the entire process was running smoothly. Steve, Suzie and Katie have been very helpful. I would definitely recommended their service!
Mei · 7 May 2025
Agent replied · 25 August 2024
Thank you so much for your wonderful review! We are delighted to hear that your home buying experience with Neilsons was brilliant from start to finish. It’s great to know that Steve, Suzie, and Katie were able to assist you and make the … More
★★★★★ 5/5
TrustpilotOur sales negotiator and all members of…
Our sales negotiator and all members of staff were very professional and kind at all times. Every process was made clear by regular emails and phone calls and always a friendly voice at the other end of the phone guiding us through the highs and lows of house buying! I cannot thank them enough for a successful conclusion.
Lorna · 1 October 2025
★★★★★ 5/5
GoogleWe've recently bought a property through the help of Neilsons. The team was extremely helpful, attentive and professional. The process was smooth, and the solicitor team helped us stay on top of the timeline and the documents needed for the purchase. I happily recommend Neilsons for this.
Yun-Yu · 12 January 2025
Agent replied · 9 January 2025
Thank you so much for your kind review! We're delighted to hear that you had a smooth and positive experience with Neilsons. Our team takes great pride in providing attentive and professional service, and it’s wonderful to know we met your expectations. Wishing you all the best in your new property, and thank you for recommending us!
★★★★★ 5/5
GoogleI recently purchased and sold properties with Neilsons. This is the third time I've worked with Neilsons and as always, the overall experience was excellent, with everyone professional and efficient. They were proactive in ensuring that everything was progressing and constantly kept me up to date so I always felt like I knew what was happening and the next steps required.
Callista · 13 May 2024
Agent replied · 14 June 2024
Thank you for taking the time to leave such a lovely review, Callista! We are so pleased to hear that you found the service received from the team professional and efficient. Thanks again for choosing Neilsons for a third time, and we look forward to continuing to work with you in the future!
★★★★★ 5/5
GoogleWe cannot rate Katie highly enough. She has been patient with our various complications and questions, extremely efficient and professional and gave us hope when we thought our property transaction would never complete. We will definitely come back to Neilsons.
Karen · 24 March 2025
Agent replied · 23 October 2024
Thank you so much for your 5 star review. We are delighted to hear that you cannot rate Neilsons and Katie enough. It's great to hear that we have been patient, extremely efficient and professional. We hope to work with you again in the future, and are glad to hear you will definitely come back to us. Meantime, we wish you all the best.
★★★★★ 5/5
GoogleClaire & Suzie from Neilsons have been extremely helpful and responsive since day one and have guided us patiently through the process since. I can't recommend them enough and will definitely take up their services again if the time comes.
Fattah · 24 March 2025
Agent replied · 23 October 2024
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. It’s great to know that Claire, Suzie and the rest of the team were able to assist you smoothly. We look forward to helping you again in the future, should you require Neilsons' services!
★★★★★ 5/5
TrustpilotGreat service
Great service from start to finish with no hidden surprises. I was kept fully updated in the sale process without having to chase. I would recommend them for buying and selling, my negotiator Jade was informative and friendly but professional.
Eileen · 30 July 2024
★★★★★ 5/5
TrustpilotA great firm to work with for both selling and buying a house
A great firm to work with for both selling and buying properties. We received excellent help and service from Neilsons Solicitors and Estate Agents for first, the sale of our property and then, the purchase of our new property. We thought the promotional material for the sale of our house was great. It made a major contribution to the sale going through very quickly. The advice we received from Neilsons on the Estate Agency and the Legals side helped us to secure very successfully both the selling and purchase of our properties. Equally, we were updated with information regularly on progress, and our questions answered very promptly by the teams we worked with on the Estate Agency and the Solicitors sides of the Neilsons. It was a pleasure working with the staff and we would have no hesitation in recommending Neilsons to our family and friends.
Steven · 26 November 2024
★★★★★ 5/5
TrustpilotWill re-write so straightforward and stress-free
Thank you so much to Ashley at Corstorphine for all their help updating our wills. So helpful and made the process very straightforward. Thank you.
Customer · 13 February 2025
★★★★★ 5/5
GoogleTerrific service. Has been a tumultuous experience selling our property and purchasing our new one but Neilson’s were with us every step of the way. Quick responses to any questions we had and always kept us fully up to date on what happens next, what we needed to do and what to expect from them. Would definitely recommend.
Craig · 13 May 2024
Agent replied · 14 June 2024
Thank you so much for taking the time to leave us this lovely review! It's so great to hear such wonderful feedback about the team, and we will certainly pass this on. Thanks again for choosing Neilsons, and we look forward to working with you again in the future, should you require our services!
★★★★★ 5/5
TrustpilotExcellent Service & Attention to detail
I have used Neilsons twice, first to purchase a flat and later to sell it, and both experiences were handled with a high level of professionalism. The team were efficient, well organised, and maintained clear communication throughout each stage of the process.
Customer · 18 December 2025
★★★★★ 5/5
GoogleSimply outstanding Solicitor services when buying a house. Proactive, professional and excellent customer service skills. Thanks to Claire, Suzy and the team.
Carey · 13 May 2023
Agent replied · 14 June 2024
Thank you for taking the time to leave this lovely review, Carey! It is so great to hear such positive feedback about the team. I have passed your feedback onto Claire, Suzie and the team, and we look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotBrilliant service from everyone…
Brilliant service from everyone involved in a recent property sale. Very quick at communicating any updates on how your sale is progressing
Brizo · 13 May 2026
★★★★★ 5/5
TrustpilotHighly recommended- 10/10 service
Have used Neilsons for buying/selling many times over the past 10 years and they have been fantastic. Very easy to deal with and always there to help. The team are well connected and are very efficient with the processes. Highly recommend.
Iftikhar · 6 December 2025
★★★★★ 5/5
TrustpilotSmooth & Professional Purchase and Sale journey experience
I recently sold and purchased a property having experience of selling and buying previously with other estate agents. I can honestly say Diane and her team based at the Bonnyrigg branch truly do provide a great integrated legal and estate agency service.
J · 3 February 2024
★★★★★ 5/5
GoogleNeilsons are fantastic! We have just purchased our first flat, so we had a lot of questions which the staff at Neilsons were always more than happy to answer. They were all very friendly and prompt with their responses and work, even over …
Sophie · 9 October 2024
Agent replied · 14 June 2024
Thank you so much for your kind words, Sophie! We're thrilled to have been a part of your journey to your dream home. Congratulations on your new flat, and we appreciate your recommendation. If you ever have more questions or need assistance, feel free to reach out! 🏡 …
★★★★★ 5/5
GoogleBrilliant service from start to finish. Took exactly 3 months to exchange keys from the date I asked for it to "go live". And that was with the first sale falling through (nobody's fault) as well as it being Christmas during that time …
Kirsty · 9 October 2024
Agent replied · 14 June 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience with us, despite the unexpected hurdles along the way. Our team is dedicated to providing top-notch service and ensuring a smooth process … More
★★★★★ 5/5
GoogleNeilsons have been excellent. Claire Scott handled my case which included part exchange (buying a new build and selling my current house). She was very responsive and I could rely on her to get a quick response if there were any queries, to …
Anil · 9 October 2024
Agent replied · 14 June 2024
Thank you so much for taking the time to share this lovely review, Anil. We love to hear feedback about the team, and we are pleased to hear that you found the service from Neilsons quick and responsive. We have passed your kind words on to Claire and the rest of the team, and we look forward to working with you again in the future!
★★★★★ 1/5
TrustpilotNeilsons Corstorphine
Neilsons Corstorphine. Asked them to represent my mum. Lawyer left whilst acting on her behalf and Neilsons never told us. We were waiting for a reply and messaged them after 2 months to find out that he had left and they advised that they don't tell clients when lawyers leave?! It took over 2 weeks and multiple calls to eventually speak to another lawyer.
Darron · 19 March 2025
★★★★★ 5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
We recently moved home and used Neilson Solicitors & Estate Agents, and I honestly cannot recommend them highly enough. From start to finish, the whole team was absolutely amazing.
Colette · 26 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
