Every review we hold for the South Queensferry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery happy with the service I received from Neilsons. I liaised with lots of different members of the team who were all wonderful. I felt well looked after throughout. All communications were prompt, helpful and friendly and my transaction concluded smoothly. Would highly recommend to others.
Nicola · 13 May 2023
Agent replied · 14 June 2024
Thank you very much for your 5 star review Nicola. We are delighted to hear that you were very happy with our service and that you found all of the staff wonderful, looking after you well throughout. Great that you found our communications … More
★★★★★ 5/5
GoogleI recently had the pleasure of working with Neilsons Solicitors and Estate Agents at 37 High Street in South Queensferry and was extremely impressed with their level of professionalism and expertise. From the moment I have contacted them, I …
Dumitru · 2 October 2023
Agent replied · 14 June 2024
Thank you so much for taking the time to leave such a great review for our team, Dumitru! It is so lovely to her such wonderful feedback from clients, and we are so pleased that we were able to assist you with your transaction. I have … More
★★★★★ 5/5
GoogleWe have used Neilsons for 2 purchases in recent months and found them to be extremely professional and our sale also went through quickly and with no hitches, can honestly say Neilsons go above and beyond to make this process worry free would highly recommend
Sheila · 13 May 2023
Agent replied · 14 June 2024
Thank you so much for taking the time to leave such a lovely review, Sheila! We are so pleased to hear you were happy with the service received during your sale and purchase transactions. We have passed your kind comments on to the team, and we look forward to working with you again in the future, should you require our services!
★★★★★ 5/5
GoogleKatie, Danielle and the rest of the team looked after us from start to finish throughout the sale and purchase process. Excellent communication and professional service along the way.
Bryan · 8 May 2024
Agent replied · 14 June 2024
Thank you so much for your kind words, Bryan! It was our pleasure to assist you through the sale and purchase process. We're thrilled to hear that Katie, Danielle, and the team provided excellent communication and professional service. If … More
★★★★★ 5/5
GoogleWe contacted Neilsons in Corstorphine Edinburgh for assistance with our problematic Mortgage Discharge. Staff were very friendly and helpful. We will definitely use Neilsons when it’s time for us to sell our house. Good to have confidence in the Solicitors you use. Highly recommend.
Mark · 13 May 2023
Agent replied · 14 June 2024
Thanks for taking the time to leave this lovely review, Mark! We are so pleased to hear that you found our staff friendly and helpful during your Mortgage Discharge transaction. We look forward to working with you again in the future, and thank you for choosing Neilsons!
★★★★★ 5/5
TrustpilotNeilsons have been amazing from start…
Neilsons have been amazing from start to finish in aiding with me with buying a house in a complicated divorce situation.
Mrs · 1 October 2025
★★★★★ 1/5
TrustpilotIncompetence unlimited
The sales team at the Corstorphine branch were incredibly helpful and informative, as were all the staff I dealt with in the office.
Recker · 5 September 2025
★★★★★ 5/5
GoogleVery happy buying process with Neilsons! Katie helped me highlight all the issues I needed to notice and always resolved all the problems promptly. Definitely recommend!
Zhan · 13 May 2024
Agent replied · 14 June 2024
Thank you so much for taking the time to leave us a review, Zhan! We are so pleased to hear that you found the service from Neilsons prompt and helpful. We have passed your kind comments on to Katie and the rest of the team and we look forward to working with you again in the future, should you require our services.
★★★★★ 5/5
GoogleI recently purchased and sold properties with Neilsons. This is the third time I've worked with Neilsons and as always, the overall experience was excellent, with everyone professional and efficient. They were proactive in ensuring that …
C · 8 September 2023
Agent replied · 8 September 2026
Thank you for taking the time to leave such a lovely review, Callista! We are so pleased to hear that you found the service received from the team professional and efficient. Thanks again for choosing Neilsons for a third time, and we look forward to continuing to work with you in the future!
★★★★★ 5/5
GoogleHelpful from start to finish
Megatron128 · 24 March 2025
Agent replied · 28 August 2024
Thanks for taking the time to leave us a review!
★★★★★ 1/5
TrustpilotTake care to read the deeds of a property before you buy. Neilsons not always truthful
Be careful when buying a property from Neilson's that the information you are given is correct. At present the firm has a flat on the market in Edinburgh which states there is a garden to the rear. This is incorrect - the area is a 'drying green' which makes a huge difference to the use/non-use of this area. You have been warned ...
Judith · 17 December 2023
★★★★★ 1/5
TrustpilotI wouldn’t use them
I wouldn’t use them. They got the figures wrong for conveyancing and are now demanding more money for their mistake after completion.
Ieysha · 14 August 2025
★★★★★ 5/5
GoogleI have used twice their services, once to buy a property, and 13 years later, to sale it. The team adopted a friendly and professional approach. The process was well explained and the question I had quickly answered.
Laurent · 13 May 2023
Agent replied · 14 June 2024
Thank you for taking the time to leave us a review, Laurent! We really appreciate it, and we are so glad to hear that you found the team friendly and professional. We look forward to working with you again in the future should you require our services!
★★★★★ 5/5
GoogleHad the pleasure of buying our house with Neilsons in South Queensferry, highly recommended! The team were very responsive and professional throughout and when required really went the extra mile for our benefit going forwards. Thanks again.
Calum · 13 May 2023
Agent replied · 14 June 2024
Thank you so much for taking the time to leave such a lovely review, Calum! We are so pleased that you were happy with the service received from our team in South Queensferry and we have passed your lovely comments on to them. We look forward to working with you again in the future, should you require our services!
★★★★★ 5/5
GoogleMade the whole process of buying my first home feel quick and easy. Would certainly use again and recommend to others.
Hannah · 13 May 2024
Agent replied · 14 June 2024
Thank you so much for your 5 star review Hannah. We are delighted to hear that you found us to make the whole process of buying your first home feel quick and easy. We hope to work with you again in the future, should you require any further assistance. Thank you for choosing Neilsons and for recommending us!
★★★★★ 5/5
GoogleFirst class service start to finish. They were efficient and kept regular communication with me throughout the process of the property transaction. Their fees were more than fair. I would happily reccomend using Neilsons to others.
GVS · 13 May 2023
Agent replied · 14 June 2024
Thank you for taking the time to leave us a review, we really appreciate it! We are so pleased to read your kind comments about our team, and we look forward to working with you again in the future, should you require our services!
★★★★★ 5/5
GoogleThe people at Neilsons were great. They were quick to reply, highly professional, and very welcoming to us even though we didn't know what we were doing with buying a house. High recommend.
Tom · 13 May 2023
Agent replied · 14 June 2024
Thank you so much for taking the time to leave this lovely review, Tom! It's great to hear such wonderful feedback about the team, and we look forward to working with you again in the future!
★★★★★ 5/5
GoogleNeilson's have been all that one could hope for : professional, efficient and approachable in their estate agency and in their conveyancing. I highly recommend them to anyone looking at selling a property.
Erica · 13 May 2023
Agent replied · 14 June 2024
Thank you so much for your kind comments and 5 star review Erica. We are delighted to hear that you have found us to be professional, efficient and approachable in both estate agency and conveyancing. We regard client service to be of … More
★★★★★ 5/5
GoogleVery nice experience to deal with Neilsons solicitors and estate agents when buying our new home especially when it comes to ease of communications, advice and ongoing support throughput the whole purchase process. Many thanks to all the …
Nazir · 2 October 2022
Agent replied · 14 June 2024
Thank you very much for your 5 star review Nazir. We are delighted to hear that you have found it a nice experience to deal with Neilsons especially in relation to ease of communications, advice and ongoing advice throughout, when buying … More
★★★★★ 5/5
GoogleNeilsons have been great and I am so appreciative of the support they provided during the buying/selling processes. Every person I interacted with provided prompt responses to queries and they were very reassuring during stressful times. …
Lorna · 2 October 2022
Agent replied · 14 June 2024
Thank you for taking the time to leave this lovely review, Lorna! It is so great to hear such nice feedback about our team. Congratulations on your sale and purchase! We look forward to working with you again in the future, should you require Neilsons' services.
★★★★★ 5/5
GoogleFantastic service from Brogan and the Team at Neilsons. They went above and beyond to make sure we got the end result needed. Always kept me updated. 5* service
Emma · 13 May 2023
Agent replied · 14 June 2024
Thank you so much for this lovely review, Emma! It's so great to hear such positive feedback about the team, and we are so glad you were pleased with the service received from Brogan and the rest of our South Queensferry conveyancing team. We look forward to working with you again in the future, should you require our services!
★★★★★ 1/5
TrustpilotA Masterclass in Customer Service
I booked viewings for two properties and even received helpful reminders the day before, great start! Unfortunately, that’s where the good service ended.
Trevor · 20 March 2025
★★★★★ 5/5
GoogleGreat team to work with. Very pleased with the outcome.
M · 13 May 2024
Agent replied · 14 June 2024
Thank you so much for your 5 star review. We were delighted to work with you too - thank you for instructing us. We hope to work with you again in the future, should you require any further assistance :)
★★★★★ 1/5
TrustpilotThey make unsolicited phone calls
They make unsolicited phone calls. Unimpressed. Unprofessional.
Angela · 7 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
