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Naylor Powell estate agents in Gloucester, Stonehouse and Newent

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

577 reviews across 3 offices and 2 platforms

www.naylorpowell.com

Naylor Powell has three offices, in Gloucester, Stonehouse and Newent. Together they have 577 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

565

Reviews on Google

All 3 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

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Our offices

Naylor Powell's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Naylor Powell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Naylor Powell is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.

EA Masters by year, 2020 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Naylor Powell and its branches won awards at The British Property Awards in two years, most recently 2025.

British Property Awards winners in two years, the group and its branches: 2025, 2024.

British Property Awards by year, 2025 to 2024

Source: The British Property Awards winners lists, as published, linked by year.

Latest reviews from every Naylor Powell office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Throughout the process of purchasing a property the team at Naylor Powell Gloucester were excellent. Olivia was helpful and knowledgeable when I first viewed the property, Niamh kept me well informed with detailed updates and both her and Laurie went above and beyond to aid communication and keep things progressing during the conveyancing process. Would highly recommend them and they will be my first point of contact should I decide to sell or let the property.

Annie Β· 18 January 2025 Β· Naylor Powell Gloucester

Agent replied Β· 22 January 2025

Thank you Annie for the positive and glowing review for the team. Although the purchase took longer than expected I am glad the whole team were able to support you along the way through to completion. I hope the works go well on the property and you are settled quickly. If you need our help in the future we will be delighted to help :)

5/5

Google

Naylor Powell have delivered an excellent service from start to finish of our property sale. Niamh and Laurie were exceptional with everything they did , keeping us fully informed at every twist and turn of the process. We would thoroughly recommend this company.

Ian Β· 17 January 2025 Β· Naylor Powell Gloucester

Agent replied Β· 22 January 2025

Thank you so much Ian for the positive review. I know it was a long transaction but I am glad we have got there in the end and got the sale over the line. If ever you need our assistance in the future we would be delighted to help :)

5/5

Google

Big thanks to Ruth and her team communication at such stressful time and their patience first class Rob /Sue (.Swallowcroft)

Rob Β· 16 January 2025 Β· Naylor Powell Stonehouse

Agent replied Β· 23 January 2025

Thank you for your review, it has been a pleasure working with you and we look forward to handing the keys over for your new home.

5/5

Google

A very positive experience and Ruth was very professional in every way. Great communication at all times made the process as smooth as possible.

Tom Β· 16 January 2025 Β· Naylor Powell Stonehouse

Agent replied Β· 23 January 2025

Thank you Tom for your review, it was a pleasure to work with you and trust you are very happy in your new family home.

5/5

Google

I have found the ream at Naylor Powell, Stonehouse , to be amenable, helpful and friendly. The sale took a very long time to complete, but we were kept up to date, regularly, and when we enquired about it always had a response. Thank you.

Valerie Β· 16 January 2025 Β· Naylor Powell Stonehouse

Agent replied Β· 23 January 2025

It was lovely to work with you during the sale of your property. We are wishing you well in your new home.

5/5

Google

I have just bought a property from Naylor Powell estate agent in gloucester and the service was excellent. A member of staff who dealt with my purchase was Niamh Odonoghue who was always helpful and professional. I would highly recommend Naylor powell to anyone selling or buying a property. Thank you so much for the team. Richard Holland

Richard Β· 10 January 2025 Β· Naylor Powell Gloucester

Agent replied Β· 22 January 2025

Thank you for the positive review. We are glad you were happy with the service and hope you are settled in your new home. if ever you need our help in the future do not hesitate to contact us :)

5/5

Google

Great Service from the the whole team but Jasmine and Taylor who continually went above and beyond what was required need a special mention. The whole team were very knowledgeable and professional. Thanks again!!

John Β· 7 January 2025 Β· Naylor Powell Stonehouse

Agent replied Β· 23 January 2025

Thank you John, we do have a great team who are always happy to help.

5/5

Google

Extremely professional service from the team at Naylor Powell, Jasmine was very helpful and knowledgeable and always happy to help with any enquiries. Will always recommend them.

Darren Β· 6 January 2025 Β· Naylor Powell Stonehouse

Agent replied Β· 8 January 2025

Thank you for your feedback Darren, we hope to find you your purchase property.

5/5

Google

Ruth and the team at naylor powell stonehouse office were amazing helping me through the my house purchase every step of the way.

Nick Β· 19 December 2024 Β· Naylor Powell Stonehouse

Agent replied Β· 24 December 2024

Thank you Nick and thanks for your patience. It was a pleasure to work with you.

5/5

Google

2nd time selling my property with naylor Powell. Niamh and Laurie were great from start to finish. Keeping me upto date with the process. Finally got it over the line before Christmas 🍻 …

Craig Β· 18 December 2024 Β· Naylor Powell Gloucester

Agent replied Β· 25 December 2024

Thank you for the kind review. Been a pleasure working with you again and if you are looking to sell again in the future will be delighted to assist again :)

5/5

Google

Niamh and Olivia were the perfect primary contacts, and so many thanks to them for successfully facilitating the sale of my property! I also had dealings with Toby and Laurie too, sending thanks to them also. The whole team was great. There were a number of external challenges we faced during the process but Niamh and Olivia navigated them with grace and professionalism and kept me well informed and supported during each step of the process. Would recommend!

Thom Β· 18 December 2024 Β· Naylor Powell Gloucester

Agent replied Β· 25 December 2024

Thank you so much for the review. It's great to see everyone in the office has played a part in helping to get this sale over the line for you. If you ever need our help again in the future we will be delighted to help :)

5/5

Google

Brilliant team who work effectively and efficiently. They handled our case with the upmost kindness and professionalism.

Ellie Β· 17 December 2024 Β· Naylor Powell Stonehouse

Agent replied Β· 24 December 2024

Ellie, thank you, it is a pleasure to work with you.

5/5

Google

Excellent service as always from Jasmine, Taylor and Ruth at Naylor Powell. Communication throughout has been outstanding and they have all being fantastic from start to finish! We are so glad we chose Naylor Powell to sell our home with. I highly recommend. Very professional. :)

Kayleigh Β· 17 December 2024 Β· Naylor Powell Stonehouse

Agent replied Β· 24 December 2024

Kayleigh thank you and it has been a pleasure working with you.

5/5

Google

We recently purchased a property marketed by Naylor Powell. Niamh was lovely and kept us informed every step of the way. It was a really smooth process and we would definitely be happy to recommend Naylor Powell to any family and friends moving in the future.

Grace Β· 8 December 2024 Β· Naylor Powell Gloucester

Agent replied Β· 25 December 2024

Thank you very much for the review and glad to see Niamh helped to make it a smooth process. We hope you are settled in your new home and would be delighted to assist in the future if required :)

5/5

Google

If I could leave Niamh and Laurie 10 reviews, I would. They have been so supportive throughout the entire process, helping us with everything we need. They navigated our tricky sale for over 7 months and without them, we wouldn’t have completed. I wholeheartedly recommend Naylor Powell and I would say to anyone looking to sell, to speak with them before contacting anyone else! Thank you so much Niamh and Laurie, without you we wouldn’t be here today!!!!

Callie Β· 7 December 2024 Β· Naylor Powell Gloucester

Agent replied Β· 25 December 2024

Thank you so much for the glowing review. It was a pleasure working with yourselves on such a stressful sale. So glad we helped to get the sale over the line for you. If ever you need our help in the future we will be delighted to help :)

5/5

Google

Sold our property with Naylor Powell and bought the new property through them also. Photos were really good for our sale and had lots of viewings ,They were on the ball from the start right through to the end and was a pleasure dealing with them . Always kept us in the loop . Special Thanks to Ruth,Jasmine and Jo for all there hard work to get us throug the whole process and into our new family home .

Ellie Β· 25 November 2024 Β· Naylor Powell Stonehouse

Agent replied Β· 9 December 2024

Thank you Ellie, it was a pleasure working with you and we wish you and the family well for your next chapter in your new home.

5/5

Google

Jasmine provided excellent service during our recent property viewing. She was very approachable and able to answer our questions; friendly, professional and well informed. Thank you!

James Β· 15 November 2024 Β· Naylor Powell Stonehouse

Agent replied Β· 22 November 2024

Thank you James for your kind review and glad that you received a positive and professional approach at your viewing.

5/5

Google

Niamh gave quick responses and was great at managing the case between the two solicitors. She successfully pushed for a earlier completion than originally expected which I am very pleased about!! Made my life much less stressful as FTB

Charley Β· 7 November 2024 Β· Naylor Powell Gloucester

Agent replied Β· 25 December 2024

Thank you for great review. Great to see Niamh has helped to guide you through the sales process. We hope you are settled in your new home. If you need our help in the future we will be delighted to assist :)

5/5

Google

Ruth at the Stonehouse branch has been really helpful with the purchase of my new home, thank you! The whole team were friendly and helpful when I contacted them. I have used this branch in the past and definately recommend!

Em Β· 5 November 2024 Β· Naylor Powell Stonehouse

Agent replied Β· 23 August 2024

Thank you, we are pleased that you have been happy with the service.

5/5

Google

Our experience with Naylor Powell was exceptional. Their team's expertise, efficiency, and friendly demeanor made the entire process seamless. They went above and beyond to ensure our needs were met, and we were impressed with their market knowledge. We wholeheartedly recommend Naylor Powell to anyone seeking a top-notch estate agent.

Mike Β· 4 November 2024 Β· Naylor Powell Gloucester

Agent replied Β· 25 December 2024

Thank you for the glowing review. Has been a pleasure working with yourselves on the sale of your property :)

5/5

Google

I had an excellent experience with the team in the Docks, who were incredibly helpful and knowledgeable when helping with a recent purchase. I highly recommend them to anyone looking for friendly and honest purchasing advice.

Thomas Β· 27 October 2024 Β· Naylor Powell Gloucester

Agent replied Β· 10 November 2024

Thank you for the kind review. I hope we are able to work with you further in the future and assist with your house move. Ay assistance you may need do not hesitate to contact the team :)

5/5

Google

Naylor Powell were the agents on my house purchase recently and I can’t recommend them highly enough! From viewings, to updates, to completion they were flawless, professional, kind and friendly. I mainly dealt with Niamh, Robert and Leah and they went above and beyond to chase everything up throughout the whole chain and keep me updated. Thank you so much for helping me buy my dream home! Highly recommend ⭐️

Laura Β· 27 October 2024 Β· Naylor Powell Gloucester

Agent replied Β· 10 November 2024

Thank you for the positive review Laura. It is great to see the team helped guide you through the purchase of your property and we hope you are happy and settled there. If you ever need our assistance in the future do not hesitate to contact us and we will be delighted to help :)

5/5

Google

Valuation done by Ruth. She was punctual, professional, polite and very friendly. Very knowledgeable about the area. Thank you for making the viewing a pleasant experience!

Ned Β· 22 October 2024 Β· Naylor Powell Stonehouse

Agent replied Β· 12 November 2024

Thank you for your kind review, it was a pleasure to meet you.

5/5

Google

We were shown round 2 properties by Toby. He was exceptionally knowledgeable about the area and property. He was polite and professional and after a day of seeing multiple properties with multiple estate agents he really stood out as a top class agent. Naylor and Powell's communication is fantastic. They answer emails and calls quickly and explain the process clearly. They were open and honest when it came to discussing an offer which was reassuring and saved time. Their office were able to recommend and arrange solicitor quotes promptly and with good reasoning for their recommendations.

Oliver Β· 21 October 2024 Β· Naylor Powell Gloucester

Agent replied Β· 10 November 2024

Thank you for the glowing review for Toby. Great to see he has delivered great customer service and you are pleased with the communication. We look forward to working with you on your purchase going forward :)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Naylor Powell

Which Naylor Powell office has the most reviews?

Gloucester has the most, with 204 reviews rated 4.6 out of 5, followed by Stonehouse with 199.

Where are the Naylor Powell offices?

The three Naylor Powell offices, by town:

  • Gloucester: Unit C, The Barge Arm East, The Docks, Gloucester, GL1 2DQ
  • Newent: 1 High Street, Newent, GL18 1AN
  • Stonehouse: Regent House, 1 Bath Road, Stonehouse, GL10 2JD
Has Naylor Powell won any awards?

Yes. In The Trusted Agent 2026 awards, Stonehouse won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 4 other industry awards since 2019.

Reviews may appear on more than one platform.

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