Trusted Agent profile
Verified
★★★★★
577 reviews across 3 offices and 2 platforms
Naylor Powell has three offices, in Gloucester, Stonehouse and Newent. Together they have 577 reviews on two platforms, rated 4.8 out of 5 overall.
Send Naylor Powell a message.
Naylor Powell's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Naylor Powell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Naylor Powell is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Naylor Powell and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2025, 2024.
2025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
Source: The British Property Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe staff at Naylor Power Estate Agents in Newent are extremely helpful and friendly. They have dealt quickly with any queries and have ensured the smooth purchase of my property. …
Thank you very much for your positive review. It has been a pleasure. The whole team would like to wish you the very best in your new home.
5/5
GoogleThe team at Naylor Powell were very professional and friendly. They helped us with all our enquires, over all very happy with the service we received, special thanks to Ruth. Emma and Luke
It was lovely to be able to find a property for you, we wish you well for your next chapter.
5/5
GoogleUsing Naylor Powell was a straight forward process, with a lovely team, who got the job done. Thank you.
Thank you Jane for your lovely feedback, it has been a pleasure working with you and we look forward to handing the keys over to you soon.
5/5
GoogleRuth and her team in the Stonehouse office have been wonderful while selling our property; they have been efficient, keeping us up-dated at every stage and acted with complete professionalism and compassion. I cannot recommend them highly enough
Sue, thank you for kind words, the Stonehouse team have enjoyed working alongside you.
5/5
GoogleDaisy was friendly and professional. There was no problem with viewing the properties. The service was very efficient.
We are pleased that you were happy with the service levels at your viewings.
5/5
GoogleWe highly recommend Naylor Powell. Jasmine and her colleagues recently managed our house sale, and we are very happy with their professional, efficient and friendly service. We felt that we were in safe hands throughout the process.
This is lovely feedback and thank you for leaving this review. Glad you were happy with the service provided.
5/5
GoogleRuth was professional, kind and approachable. She was honest and upfront when valuing our property, informing us of her valuation amount very quickly. The team are incredibly quick at picking up the phone and responding to emails. Daisy is very friendly and also knowledgeable about the property that we viewed with her. The third team member we met (my apologies her name escapes me) when she took photographs and measurements at our property. She was very quick and professional, as well as being complementary about our house. I would highly recommend anyone to use Naylor Powell to sell their property.
Thank you Tim for your kind feedback. It was a pleasure to show you properties and get your home ready for marketing. Do get in touch if we can assist in the future.
5/5
GoogleA big thank you to Scott for all his help etc during what became s long drawn out process. Having Sold our house within 2 weeks of advertising it, it then took a further 7 …
Thank you for your lovely review Alan. Best wishes for the future
5/5
GoogleDuring what is without a doubt one of the most stressful and expensive periods, Adam and his team (Harrison, Marie and colleagues) went out of their way to aid this process with their consistent, attentive, courteous and empathetic service. …
Thank you Clare. Best wishes in your new home
4/5
GoogleOf the three Estate Agents based in Newent, in our experience Naylor Powell is the most helpful and was the best choice to sell our property. Given the current situation and general uncertainty in the housing market including a General …
Than your for your kind words. All at Naylor Powell wish you every success in the future
5/5
GoogleExcellent service from Adam and team at Naylor Powell. Adam was responsive and helpful right the way through to completion of sale, and it was clear that he wanted to do a good job for us. We'd switched from another well known local agent …
Thank you for your kind words and the opportunity to act for you. Best wishes for the future
5/5
GoogleOur first experience with Naylor Powell was meeting Scott who completed the house valuation. After a bumpy ride of some considerable time being let down by people we finally sold. During that time we had regular contact with Scott, Maria …
Thank you for your positive review! Scott & the Naylor Powell team wish you all the best in your new home!
5/5
GoogleScott and Naylor Powell Newent Estate Agents: Myself and my partner received great support from Scott (at Naylor Powell Newent …
Thank you for taking the time to leave a review. It is greatly appreciated! All the best in your new home!
5/5
GoogleJust completed on the sale of our parents house. Newent branch of Naylor Powell have been fantastic from the start. Really helpful and kept us well informed even when it got a bit tricky they were really positive. Totally recommend them to …
Thanks Fliss. We enjoyed working with you! Best wishes
5/5
GoogleI chose to use Adam at Naylor Powell as on our first meeting he was professional with a great customer service quality He was punctual and there was no pressure or sales pitch which is refreshing these days He took time to explain the process and to understand my specific needs around the sale I was kept informed throughout the process and they were able to secure a quick sale The team at Naylor Powell made the whole process painless and were a pleasure to deal with Thankyou all
Thank you Sue for your kind words. It was a pleasure acting for you. Best wishes.
5/5
Google⭐️⭐️⭐️⭐️⭐️ We recently sold our house through Naylor Powell in Newent and couldn’t be happier with the service. The whole team was professional, friendly, and kept us updated throughout the process. Everything went well, we’d highly recommend them to anyone looking to sell in the area. I really liked the WhatsApp group that was set up as it saved constantly having to ring for minor updates etc 🤗⭐️🤗
Thank you for your very kind review! It was a pleasure helping with your move. Wishing you all the best. From all the Newent team
5/5
GoogleWe would like to say a huge thank you to Adam and his team for all their support and professionalism throughout the process. A very special thank you goes to Maria, whose hard work, patience, and dedication went above and beyond our expectations. We couldn’t be happier with the service we received and would highly recommend Adam and his team to anyone looking for a reliable, supportive estate agent.
Thank you very much for your positive review. Wishing you all the best in your new home. From all the team at Naylor Powell Newent
5/5
GoogleI was a real pleasure dealing with Naylor Powell and Tanya today. She was very helpful and mae suggestions that were super useful.
Thank you Mr Brooks. Best wishes with your move
5/5
GoogleWe recently instructed Naylor Powell to sell our home and couldn’t be happier with the experience. From start to finish, the team was fantastic, keeping us updated every step of the way. The private WhatsApp group made communication seamless and stress-free, and thanks to their support our move went smoothly. Would highly recommend.
Thank you for your glowing review! Wishing you all the best in your new home. From all the team in Newent
5/5
GoogleBrilliant team Very helpful, informative, nothing is to much of an ask We felt that they were very attentive and we were in great hands Throughout the whole moving process of not one sale but 2! Well done team and a huge thank you x
5/5
GoogleScott at the Docks Naylor Powell site was superb. He kept me informed and chased solicitors proactively! Scott also communicated frequently with me and I thought represented his team really well! Thanks - would recommend ! Becky
5/5
GoogleRating only, no written review.
1/5
TrustpilotWould rate 0 stars if I could
Would rate 0 stars if I could. Attempted to secure a letting them and, after being strung along for 2 weeks, I was told I was ineligible all due to an error in their computer systems.
5/5
GoogleLovely people, great service, particularly liked the WhatsApp updates. I lost my 1st buyer and had resold in under 48 hrs. Would definitely recommend.
Thanks Kevin. Best of luck in your new home and for the future
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Gloucester has the most, with 204 reviews rated 4.6 out of 5, followed by Stonehouse with 199.
The three Naylor Powell offices, by town:
Yes. In The Trusted Agent 2026 awards, Stonehouse won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 4 other industry awards since 2019.
