Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI can only agree with all the other 5 star reviewers here. Jasmine has been just excellent from the first day of our meeting and throughout the whole process to completion.
The communication has been consistently first class, always available when needed, being kept up to date with progress and all our questions answered speedily.
Selling a property can be a stressful experience but the thoroughly professional and friendly service that we have received from Jasmine, ably assisted by Daisy and Ruth, has made the whole process very easy.
I would happily recommend their services . Thanks to you for your excellent work.
Ian · 19 March 2026 · Naylor Powell Stonehouse
Agent replied · 16 April 2026
This is a great testament to the work Jas puts in to her sales progression, so thank you. She is a valued member of the team here in Stonehouse.
★★★★★ 5/5
GoogleCannot fault this estate agents at all!. They dealt with our house sale professionally and with understanding. The whole team were excellent, particularly Maria who answered any questions we had speedily. Nothing was too much trouble for her. I have no hesitation in recommending them.
Elaine · 18 March 2026 · Naylor Powell Newent
Agent replied · 22 April 2026
Thank you for putting your trust in Naylor Powell Newent. Good luck for the future
★★★★★ 5/5
GoogleProfessional, friendly staff . Laurie stayed in regular contact and kept me informed throughout sale of our property. Would definately recommend Naylor Powell.
Tracey · 16 March 2026 · Naylor Powell Gloucester
Agent replied · 16 April 2026
Thank you so much for your wonderful review! We’re delighted to hear that you found our team professional and friendly throughout the process. Laurie will be thrilled to know his regular updates and communication helped guide the sale through to completion.
We truly appreciate your recommendation of Naylor Powell and are grateful for the opportunity to support you. If you ever need assistance again with buying, selling, or property advice, we’re always here to help! :)
★★★★★ 5/5
GoogleDelighted with the out come of our recent sale through Naylor Powell , would certainly use them again.
Anthony · 16 March 2026 · Naylor Powell Gloucester
Agent replied · 16 April 2026
Thank you for your fantastic review! We’re delighted to hear that you’re pleased with the outcome of your recent sale through Naylor Powell. Our team works hard to deliver a smooth and successful experience, and it’s wonderful to know we achieved that for you.
We truly appreciate your trust and are thrilled you would choose to work with us again. If you ever need support with selling, buying, or property advice in the future, we’re always here to help. :)
★★★★★ 5/5
GoogleGreat company and communication.
Ardour · 16 March 2026 · Naylor Powell Gloucester
Agent replied · 16 April 2026
Thank you very much for the kind review. The whole team will always be on hand to help with any queries you have :)
★★★★★ 5/5
GoogleI cannot speak highly enough of the service he provided by Evan Bowery our Sales Negotiator throughout the entire process ofnoyr purchase
From the very beginning, Evan was professional, approachable, and incredibly supportive. Buying a home can often feel stressful and overwhelming, but Evan made the experience smooth and reassuring with his clear communication, patience, and willingness to help at every stage.
He was always quick to respond to our questions, kept us updated regularly, and ensured that everything progressed as efficiently as possible. What stood out the most was his genuine dedication and commitment to making sure both parties were satisfied and the process moved forward without unnecessary delays.
Evan’s professionalism, attention to detail, and friendly manner truly made a difference. We are very grateful for his support and guidance during such an important milestone for our family.
Thank you, Evan, for your outstanding service.
Abimbola · 16 March 2026 · Naylor Powell Gloucester
Agent replied · 16 April 2026
Thank you very much for taking the time to leave such a wonderful review.
We’re delighted to hear about your positive experience working with Evan Bowery, one of our Sales Negotiators, and we truly appreciate your kind words. Providing a professional, supportive, and stress‑free home buying experience is always our priority, and it’s great to know Evan’s clear communication, attention to detail, and dedication helped make your property purchase run smoothly from start to finish.
At our estate agency, we pride ourselves on offering expert guidance, regular updates, and a customer‑focused approach throughout every stage of the buying process. Evan’s commitment to ensuring everything progressed efficiently, while keeping both parties informed and supported, reflects the high standards we aim to deliver to all our clients.
Thank you again for choosing us to help with such an important milestone for your family. We’ll be sure to pass on your feedback to Evan, and we wish you all the very best in your new home. Should you ever need expert property advice in the future, we’d be delighted to help.
★★★★★ 5/5
GoogleExcellent experience, super nice, supportive agent. Absolutely recommended
Alice · 16 March 2026 · Naylor Powell Gloucester
Agent replied · 16 April 2026
Thank you so much for your wonderful review! We're thrilled to hear you had an excellent experience with our super friendly and supportive agent. Providing outstanding customer service is our top priority, and your recommendation means a lot to us.
If you ever need assistance again, we’re always here to help and ensure you receive the same 5‑star service every time!
★★★★★ 5/5
GoogleOur first viewing with Naylor Powell. Jasmine was very efficient, helpful and knowledgeable. Although the particular property did not suit us, we will have no hesitation in dealing with Naylor Powell again in the future.
Paul · 16 March 2026 · Naylor Powell Stonehouse
Agent replied · 16 April 2026
Thank you for taking the time to share your feedback. We’re pleased to hear that your first viewing experience with Naylor Powell was a positive one and that Jasmine provided an efficient, helpful, and knowledgeable service. While we … More
★★★★★ 5/5
GoogleWe’ve recently had dealings with Naylor Powell (not as our own agent) and cannot fault the service received from both Ruth and Jae during the process. They’ve kept us up to date at each stage and helped massively ensuring the process was as …
Sarah · 16 March 2026 · Naylor Powell Stonehouse
Agent replied · 16 April 2026
Thank you for your wonderful feedback. We’re delighted to hear that your experience with Naylor Powell was so positive, even though we weren’t acting as your own agent. Your kind words about Ruth and Jas are greatly appreciated; keeping all … More
★★★★★ 4/5
GoogleWe got lost but agent waited for us as we were a few minutes late very positive in showing us around the property only thing would of been good if they had had more information regarding the solar panels when asked about them😃 …
Kevyn · 16 March 2026 · Naylor Powell Stonehouse
★★★★★ 5/5
GoogleI am extremely happy with how Jasmine and the rest of the stonehouse team handled my house sale from start to finish. They are all very friendly and professional and offered advice when asked. I will no doubt recommend them to anyone looking to sell their house in the future.
Dan · 16 March 2026 · Naylor Powell Stonehouse
Agent replied · 16 April 2026
Great to hear Dan, it has been a pleasure working with you and trust you enjoy your new home.
★★★★★ 5/5
GoogleJasmine knows her business, she was spot on with her valuation of my property and I had an offer within a week. She and her team (Daisy and Ruth) have been pro- active during the whole process. They have kept me fully up to date and worked …
Sue · 16 March 2026 · Naylor Powell Stonehouse
Agent replied · 16 April 2026
Thank you for your review and that you felt that the sale was progressed quickly and that your queries were always dealt with in a timely manner.
★★★★★ 5/5
GooglePreviously had Jasmine out to view our property and then recently had a catch up following our extension. Will definitely use them in the future
Jack · 16 March 2026 · Naylor Powell Stonehouse
Agent replied · 16 April 2026
Thank you Jack for your kind words, it would be great if we can work with you in the future.
★★★★★ 5/5
GoogleJasmine from Naylor Powell helped us for our search for a new home. She was really friendly and easy to talk to. She answered all our questions, pointed out helpful details, and gave us plenty of time to look around without feeling rushed or pressured. She made the whole experience relaxed and enjoyable, thank you, Jasmine!
Samantha · 16 March 2026 · Naylor Powell Stonehouse
Agent replied · 16 April 2026
Great that you had an enjoyable viewing with Jasmine and that she answered all your questions. We do hope that we will be able to find your next home.
★★★★★ 5/5
GoogleIt was lovely to meet Daisy. She was very friendly, accommodating and helpful! Prompt in sending us other brochures for us to consider.
Cat · 16 March 2026 · Naylor Powell Stonehouse
Agent replied · 16 April 2026
Thank you Cat for your feedback. Daisy provides a friendly and professional approach at viewings and we hope to be able to find you your new home.
★★★★★ 5/5
GoogleRuth and the team were great. Honest, helpful and excellent customer service
Clare · 16 March 2026 · Naylor Powell Stonehouse
Agent replied · 16 April 2026
Thank you Clare for your lovely review, it was a pleasure to work with you both. We would welcome the opportunity to work with again in the future.
★★★★★ 5/5
GoogleI am delighted with Ruth and her team, Daisy and Jasmine, in Stonehouse.
Very professional and supported me throughout the process. They understood my needs and I don't think there was anything we disagreed about. …
Robert · 16 March 2026 · Naylor Powell Stonehouse
Agent replied · 16 April 2026
Thank you Robert, it was a pleasure working with you again. We're pleased you felt supported and that you were given a professional service by the team.
★★★★★ 5/5
GoogleWe bought a unique property marketed by Naylor Powell. The team were super helpful, attentive and a pleasure to deal with, making the process as smooth as possible. Toby carried out the viewings and negotiated the price with us, and Helena actively followed up the sale pushing the other parties across the line. Laurie, George and Evan also supported our queries. The Naylor Powell team has been great and we are thankful for their dedicated support. We recommend them as agents.
Giles · 12 March 2026 · Naylor Powell Gloucester
Agent replied · 16 April 2026
Thank you so much for your wonderful review and for choosing Naylor Powell to help with your unique property purchase. We’re delighted to hear that Toby provided helpful viewings and negotiation support, and that Helena’s proactive sales progression helped keep everything moving smoothly. Laurie, George and Evan will also be thrilled to know their assistance made a positive difference throughout your journey.
Our whole team is committed to delivering a supportive and seamless experience, so your recommendation truly means a lot to us. We wish you every happiness in your new home, and we're always here should you need anything in the future.
★★★★★ 5/5
GoogleJoe & the team at Naylor Powell were very helpful and reassuring during the sale process - highly recommend.
Julia · 10 March 2026 · Naylor Powell Newent
Agent replied · 22 April 2026
Thanks Julia and best wishes for the future
★★★★★ 1/5
TrustpilotLet us move into a house in Redmarley…
Let us move into a house in Redmarley which had thousands of cluster flies, beetles and god knows what else, was promised the house was going to be deep cleaned and painted before we moved in but it didn’t, had to pay for pest control, cleaners and steam cleaners.. painted all the walls because they were filthy, it was a landlord managed property so Naylor Powell completely washed their hands with us told us we had to tell the landlords and they wouldn’t reply to us. Couldn’t live there for 4 months of the year because of pests… when we left we made the house spotless the estate agent confirmed the house was very clean but our landlords still went on to try take our deposit, estate agents wouldn’t get involved with the deposit agency or help or back us up. Worst experience ever and it has put me off ever renting again.
LJK · 28 February 2026 · Naylor Powell Newent
★★★★★ 5/5
GoogleI needed to change two of my buy to let mortgages and rang Naylor Powell for advice . I spoke to a lovely guy called George who talked me through what was needed and gave me the details of who could help . It made pleasant change to talk to a happy , helpful person that I could understand . Thankyou
Louise · 16 February 2026 · Naylor Powell Gloucester
Agent replied · 16 April 2026
Thank you very much for the fantastic review. Really good to see George has been able to assist and point you in the right direction. We will be delighted to help going forward :)
★★★★★ 5/5
GoogleLaurie and toby are so helpful massive credit to Naylor and powel
Jamie · 16 February 2026 · Naylor Powell Gloucester
Agent replied · 16 April 2026
Thank you Jamie for the kind review. Glad we finally got there in the end and hope you are settling in well to your new home :)
★★★★★ 5/5
GoogleWE have been very happy with the service provided.
Sally · 16 February 2026 · Naylor Powell Gloucester
Agent replied · 16 April 2026
Thank you for the kind review. Has been a pleasure working with yourselves. we hope you are settling in well to your new home and if you ever need our assistance in the future we will be delighted to help :)
★★★★★ 5/5
GoogleNaylor Powell went above and beyond to ensure that a number of challenges which arose during the sale of my apartment were resolved.
I would definitely recommend the Sales Department (Laurie Duckworth) and Director James Birt to anyone intending to sell property in the Docks or wider Gloucester area.
Simon · 16 February 2026 · Naylor Powell Gloucester
Agent replied · 16 April 2026
Thank you for the positive review Simon. Great to see both Laurie and James have been able to assist in getting the sale over the line despite the challenges. If you ever need our assistance in the future we will be delighted to help :)
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