Trusted Agent profile

Naylor Powell reviews

4.7

★★★★★ Excellent

135 reviews across 3 platforms

1 High Street, Newent GL18 1AN

Naylor Powell's Newent office at 1 High Street is rated 4.7 out of 5 across 135 reviews on three platforms, including 123 Google reviews rated 4.8. The 11 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

123

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newent office, from every platform, shown as written. First names only.

5/5

Google

My wife has already left a review but I think Naylor Powell Newent deserve this recognition. I’ve dealt with Adam, Maria and Harrison on many occasions, we’ve sold a few properties with them now, with another just about to go live. They market the properties very well, which attracts a wide range of potential buyers. The communication is always outstanding. Their negotiation skills are top-notch, ensuring that I receive the best possible price. But what stands out most was their genuine care, making me feel valued and supported

Ryan · 2 April 2026

Agent replied · 16 April 2026

Thank you for your excellent review. It's always a pleasure to act for you.

5/5

Google

I recently had the pleasure of dealing with Naylor Powell Estate Agents (Newent) and I can confidently say that the experience was exceptional, with a special mention to Harrison. From the very beginning, their professionalism and dedication were evident. They took the time to understand my needs and provided insightful guidance throughout the entire process

PAUL · 2 April 2026

Agent replied · 16 April 2026

Thanks Paul. Best wishes for the future

5/5

Google

What a great bunch of staff you have in the Newent Office! From the viewings, to completion, we felt fully informed of progress throughout. Special thanks to Maria and Harrison who went over and above answering my questions and sorting out access before we moved in. Thank you everyone, I thought moving was supposed to be super stressful, but you helped make it a breeze!

Natalie · 24 October 2025

Agent replied · 23 November 2025

Thank you Natalie. We hope you enjoy your new home. Best wishes

5/5

Google

We would like to say a huge thank you to Adam and his team for all their support and professionalism throughout the process. A very special thank you goes to Maria, whose hard work, patience, and dedication went above and beyond our expectations. We couldn’t be happier with the service we received and would highly recommend Adam and his team to anyone looking for a reliable, supportive estate agent.

I · 2 September 2025

Agent replied · 9 September 2025

Thank you very much for your positive review. Wishing you all the best in your new home. From all the team at Naylor Powell Newent

5/5

Google

⭐️⭐️⭐️⭐️⭐️ We recently sold our house through Naylor Powell in Newent and couldn’t be happier with the service. The whole team was professional, friendly, and kept us updated throughout the process. Everything went well, we’d highly recommend them to anyone looking to sell in the area. I really liked the WhatsApp group that was set up as it saved constantly having to ring for minor updates etc 🤗⭐️🤗

Amy · 25 August 2025

Agent replied · 23 November 2025

Thank you for your very kind review! It was a pleasure helping with your move. Wishing you all the best. From all the Newent team

5/5

Google

Tanya was friendly and professional on both our visits. She allowed us the time we needed to look at the property and process what we could do to it. Thank you ☺️

Joanna · 2 April 2026

Agent replied · 16 April 2026

Thank you Joanna for your feedback.

5/5

Google

Scott and Naylor Powell Newent Estate Agents: Myself and my partner received great support from Scott (at Naylor Powell Newent Estate Agents). During our first time buy, Scott made himself available throughout the day to ensure all our questions and queries were answered. He advised us through the process on subjects we were not familiar with, making the process a lot less stressful. Scott was there from showing us round the property on a viewing to signing the final paper work. I highly recommend his service and wish him all the best! Thank you Scott and his colleagues Harrison, Maria and Adam. All the best!

Hamish · 16 October 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. It is greatly appreciated! All the best in your new home!

5/5

Google

Had a really positive experience with the team here. Harrison was professional, friendly, and kept us updated throughout the whole process. Would definitely recommend Naylor Powell.

Sophie · 2 April 2026

Agent replied · 16 April 2026

Thanks Sophie

5/5

Google

I was one of those people that always wondered why you needed an Estate Agent, surely you can just do it yourself. For anyone else wondering….no you absolutely can’t!!! From the moment we met Adam we knew we had made the right decision. Adam and the whole team went to great lengths to learn about our property. We had 28 viewings and 4 asking price offers due to their amazing marketing and attention to detail on our listing and our viewings. When we lost our first buyer due to their circumstances changing Scott rang round and found us a new buyer almost immediately, ensuring we didn’t loose the purchase of our new house. Towards the end of our sale the bottom of the chain and their conveyancer were being very difficult, looking for 20 year old planning documents. Adam got involved and tried to find them, and rang the estate agents in the chain and the solicitors, suggested indemnity insurance and got the chain unstuck. He rang and chased people over and over and he took my calls every day and rang me all the time keeping me updated and calming me down. In my mind he and Naylor Powell are the reason we finally got to exchange and sold our house and it would never have happened without them. I cannot recommend Naylor Powell in Newent enough, the personal service, excellent communications and professionalism is way beyond anything I expected. Buying a house is a very stressful life event and you will not regret having Adam and the team by your side throughout, championing your cause and providing free counselling when the going gets tough!

Elizabeth · 30 July 2024

Agent replied · 29 August 2024

Thank you for taking the time to leave such a detailed and positive review. It is greatly appreciated! Adam, Scott and the rest of the team at Naylor Powell wish you all the best in your new home.

5/5

Google

I was one of those people that always wondered why you needed an Estate Agent, surely you can just do it yourself. For anyone else wondering….no you absolutely can’t!!! From the moment we met Adam we knew we had made the right decision. Adam and the whole team went to great lengths to learn about our property. We had 28 viewings and 4 asking price offers due to their amazing marketing and attention to detail on our listing and our viewings. When we lost our first buyer due to their circumstances changing Scott rang round and found us a new buyer almost immediately, ensuring we didn’t loose the purchase of our new house. Towards the end of our sale the bottom of the chain and their conveyancer were being very difficult, looking for 20 year old planning documents. Adam got involved and tried to find them, and rang the estate agents in the chain and the solicitors, suggested indemnity insurance and got the chain unstuck. He rang and chased people over and over and he took my calls every day and rang me all the time keeping me updated and calming me down. In my mind he and Naylor Powell are the reason we finally got to exchange and sold our house and it would never have happened without them. I cannot recommend Naylor Powell in Newent enough, the personal service, excellent communications and professionalism is way beyond anything I expected. Buying a house is a very stressful life event and you will not regret having Adam and the team by your side throughout, championing your cause and providing free counselling when the going gets tough!

Elizabeth · 29 July 2024

Agent replied · 26 August 2024

Thank you for taking the time to leave such a detailed and positive review. It is greatly appreciated! Adam, Scott and the rest of the team at Naylor Powell wish you all the best in your new home.

5/5

Google

Highly recommend Adam at Naylor Powell in Newent. Very professional, knowledgeable and friendly. Also Harrison was fantastic! Would definitely use them again.

Sarah · 2 April 2026

Agent replied · 16 April 2026

Thanks Sarah. Best wishes for the future

5/5

Google

Naylor Powell have been great to deal with and really helpful. Adam Davis was really knowledgable and professional to work with.

Billy · 2 April 2026

Agent replied · 16 April 2026

Thank you for your kind review

5/5

Google

I highly recommend Naylor Powell to anyone looking to sell their home. I’ve dealt with the Newent branch on a number of occasions and the whole team are wonderful to deal with, a special mention goes to Harrison who is such a lovely polite young man. Their exceptional service makes a somewhat stressful process smooth and successful. Thank you for turning my selling experiences into a positive ones.

Charmaine · 2 April 2026

Agent replied · 17 June 2024

Thank you from all the team at Naylor Powell

5/5

Trustpilot

Toby at Naylor Powell

I recently had the privilege to work with the team at Naylor Powell and had a great experience throughout the process. Specifically worked with Toby throughout the process, who was always approachable, knowledgeable, professional, and quick to respond and follow up to any queries I had.

Aiden · 12 May 2026

5/5

Google

Harrison was very informative during the viewing and answered all my questions and came across very friendly yet professional!

Lola · 2 April 2026

Agent replied · 16 April 2026

Thank you Lola

5/5

Google

Joe was amazing, kind, friendly and most of all informative. Would happily recommend to family and friends

Charlie · 2 April 2026

Agent replied · 16 April 2026

Thank you for your lovely comments and feedback

5/5

Google

Adam is a lovely man, very knowledgeable with an eye for detail. Would recommend!

Gavin · 2 April 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave Adam such a kind review.

5/5

Google

Excellent service from Adam and team at Naylor Powell. Adam was responsive and helpful right the way through to completion of sale, and it was clear that he wanted to do a good job for us. We'd switched from another well known local agent who had shown very little interest in actively marketing the property. Would happily recommend Naylor Powell.

Emma · 4 December 2024

Agent replied · 11 December 2024

Thank you for your kind words and the opportunity to act for you. Best wishes for the future

5/5

Google

Highly professional service. Harrison represented our first impressions of Naylor Powell and the property we ultimately purchased. He was professional, knowledgable and friendly. He listened closely and followed up on our queries. Adam discussed our position and represented the seller respectfully and directly. In challenging times beyond anyone’s control, Adam also liaised with compassion and professionalism. Helena and Maria worked as a great team to respond to queries throughout the process in a timely manner. The WhatsApp tool provided was a wonderful way to reach out when needed. Overall, very grateful to the whole team. Thank you.

Anthony · 24 October 2025

Agent replied · 23 November 2025

Thank you Anthony. We look forward to handing over the keys to your new home! Many congratulations and best wishes for the future.

5/5

Google

During what is without a doubt one of the most stressful and expensive periods, Adam and his team (Harrison, Marie and colleagues) went out of their way to aid this process with their consistent, attentive, courteous and empathetic service. Furthermore, their timely communication was first class; the impact of which resulted in my move taking less than 8 weeks. Throughout this time, they demonstrated thoughtful consideration to the logistics and multiple arrangements required, going out of their way to ensure a seamless service. Highly recommended. Thank you, Adam and all. CW.

Clare · 14 April 2025

5/5

Google

Whilst not the actual customer for Naylor Powell, they provided an excellent service for my Mother who was buying a property via their services. From this perspective, I can say they were very quick to respond to questions and managed expectation very well. If I was selling a property then I would likely use them to market my property.

Jason · 2 April 2026

Agent replied · 16 April 2026

Thanks jason. We hope you Mum is settling into her new home

5/5

Google

I chose to use Adam at Naylor Powell as on our first meeting he was professional with a great customer service quality He was punctual and there was no pressure or sales pitch which is refreshing these days He took time to explain the process and to understand my specific needs around the sale I was kept informed throughout the process and they were able to secure a quick sale The team at Naylor Powell made the whole process painless and were a pleasure to deal with Thankyou all

Sue · 11 July 2025

Agent replied · 9 September 2025

Thank you Sue for your kind words. It was a pleasure acting for you. Best wishes.

4/5

Google

Of the three Estate Agents based in Newent, in our experience Naylor Powell is the most helpful and was the best choice to sell our property. Given the current situation and general uncertainty in the housing market including a General Election, we did get there in the end, the house went on the market at the end of July 2024 with completion being end of November 2024 and although to us it seemed long time to achieve the sale, Naylor Powell were of the opinion that ours was one of the quicker ones !!!. So thank you Adam, Scott, Maria, and Harrison for a job well done; mission accomplished.

Alan · 4 December 2024

5/5

Trustpilot

Naylor powell

I contacted Naylor powell on recommendation of a friend, they had viewings for my late mums property within a couple of days, they always kept me informed about everything thing about viewings times ect, the main person was Maria who was really helpful with any query i had, nothing was to much trouble, she was also very kind knowing this was not an easy journey for me, I highly recommend them all as a team thank you again

Debra · 13 April 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Naylor Powell's Google reviews

Questions about Naylor Powell

How many reviews does Naylor Powell have?

Naylor Powell's Newent office has 135 reviews across three platforms: 123 on Google, 1 on Yell, 11 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Naylor Powell's rating?

Naylor Powell is rated 4.7 out of 5 across all 135 reviews, and 4.8 out of 5 on Google from 123 reviews, checked 9 October 2026.

Where is Naylor Powell's Newent office?

Naylor Powell, 1 High Street, Newent GL18 1AN.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.