Every review we hold for the Newent office, from every platform, shown as written. First names only.
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5/5
GoogleI've just bought a house through Naylor Powell and they were great. I mainly dealt with Maria who was really friendly and helpful and kissed really well between myself and the vendors. I would definitely use them again if I move
Rebecca Β· 21 September 2023
Agent replied Β· 17 June 2024
Thank you so much for your kind feedback Rebecca. Everyone at Naylor Powell Newent wishes you all the very best in your new home.
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5/5
GoogleOur first experience with Naylor Powell was meeting Scott who completed the house valuation. After a bumpy ride of some considerable time being let down by people we finally sold. During that time we had regular contact with Scott, Maria and Adam. Forever positive and happy to advise. A competitive price compared to other local agents and would recommend Naylor Powell Newent for your House Sale.
Theresa Β· 16 October 2024
Agent replied Β· 23 October 2024
Thank you for your positive review! Scott & the Naylor Powell team wish you all the best in your new home!
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5/5
GoogleScott, Adam and Maria were fantastic throughout the whole process. Friendly, communicative and honest would certainly recommend to anyone.
Braden Β· 25 September 2024
Agent replied Β· 23 October 2024
Thanks Braden. Very best wishes in your new home from all the team at Naylor Powell Newent!
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5/5
GoogleAdam was very knowledgeable about the market when we were buying and selling our house, he provided a top service with great communication⦠I would definitely recommend NP!
David Β· 19 March 2024
Agent replied Β· 17 June 2024
Thanks David. All at Naylor Powell appreciate your 5 star feedback. Best wishes for the future
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5/5
Google5 Star service!
Friendly, professional, responsive.
The team at Naylor Powell (Newent) were absolutely faultless!
Ellen went above and beyond to ensure the whole process was stress free and all timelines were achieved.
We would definitely use Naylor Powell in the future and would highly recommend.
Huge thanks to Ellen, Adam and Maria!PositiveResponsiveness, Quality, Professionalism, Value
Megan Β· 18 June 2021
Agent replied Β· 17 June 2024
Thank you Megan and good luck in your new home from all at Naylor Powell Newent
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5/5
GoogleWhilst we didnβt end up purchasing a property through Naylor Powell, this was at no fault of Scott who was brilliant throughout . Friendly , welcoming , and professional, Scott put us at ease as first time buyers who have no clue what theyβre doing π
If we were considering buying in the area again, weβd most certainly do so with Scott and the team.
Emily Β· 20 November 2023
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5/5
GoogleWe had a great experience with Naylor Powell, Adam was organised and kept us appraised of all the details of the buying and selling of the house.
Kevin Β· 19 March 2024
Agent replied Β· 17 June 2024
All of the team at Naylor Powell thank you for your positive feedback. Thank you Kevin
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5/5
GoogleAdam and the team were excellent throughout the whole process. They knew from day one what it was we were looking for and would pick up the phone the minute they saw something that suited our criteria, it felt like they really listened and understood. We ended up with a wonderful home which ticked every box. No amount of queries ever seemed too much and one of the team at Naylor Powell would always get back to me usually within the same day. I would get regular updates of where we were in the process, and they were happy to work around our needs (having 2 young children) in terms of viewings etc. Couldnβt recommend them highly enough, and wouldnβt think twice about using them again.PositiveResponsiveness, Quality, Professionalism, Value
Steve Β· 18 June 2022
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5/5
GoogleBrilliant friendly service
Chased solicitors for us
Kept us updated regularly
Ashley Β· 2 April 2026
Agent replied Β· 16 April 2026
Thanks Ashley. Best wishes in your new home from all the team at Naylor Powell
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5/5
GoogleThis sale was a tricky process, what should have been a traightforward but ended up quite a stressful experience. However, without the support and understanding from all at Naylor Poweell, we would have withdrawn and lost the sale. Naylor Powell and the whole team kept us informed and gave good solid advice when times got tricky. In the time of uncertainty the team kept us on the right track that ended in a successful sale. This estate agent is highly recomended to sell a house and the comments here is not enough to show our appreciation. Thank you.
Dave Β· 21 September 2023
Agent replied Β· 17 June 2024
Thank you Dave for your kind words and your patience! Very best wishes for the future from all at Naylor Powell Newent
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5/5
GoogleAdam has been so helpful right from the very first viewing. We have been back a few times since and he has always accommodated us. He has kept us informed at all stages. Not that we are planning to move again but if we did I would be using him to sell. I will definitely recommend to friends and family.
Nicky Β· 20 November 2023
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5/5
GoogleIncredible service. Would definitely recommend and use again.
Steve Β· 2 April 2026
Agent replied Β· 16 April 2026
Thanks Steve. It was a pleasure to act for you. Best wishes from all the team at Naylor Powell
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5/5
GoogleScott has gone above and beyond what anyone could wish for from their estate agent. Weβve gone through a very lengthy process of buying our first home, delayed due to probate issues and various other things. Scott has been on hand to update with any and all information, and has dealt with some very difficult people in the process. Thank you so much Scott!
Poppy Β· 18 June 2023
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5/5
GoogleAdam was very knowledgeable of the local area and proved to be both professional and helpful throughout the entire process.
Charlie Β· 19 March 2024
Agent replied Β· 17 June 2024
Thank your for your kind review. All at Naylor Powell wish you all the best in the future
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5/5
GoogleGreat service from the start of the process. Scott and the team were friendly, knowledgeable, and professional. Will most certainly be recommending to others.
Emma Β· 20 November 2023
Agent replied Β· 17 June 2024
Thank you for taking the time to leave a review. All the best in your new home.
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5/5
GoogleNayler powel at Newent. did everything that was expected of them and kept me informed at every stage. thank you Adam,Scot and Maria
Theresa Β· 20 November 2023
Agent replied Β· 17 June 2024
Thank you for your positive review. We are glad you had a great experience selling through Naylor Powell Estate Agents
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1/5
GoogleProperty valuation vastly over inflated to gain market share on one of our properties, the other priced purely to sell to a potential purchaser whose offer had been declined in the area. After sale paid 2 thirds of the bill whilst disputing the total amount, instantly and aggressively was threatened with court action and interest potentially to be added on as well. AVOID AT ALL COSTS. WE WERE DEALING WITH ADAM.
Made Β· 20 November 2023
Agent replied Β· 17 June 2024
Naylor Powell were employed to sell a property for this client. The property was sold at an agreed price which the client confirmed he was happy with. At no point during the transaction did this client raise that he was unhappy with any part of Naylor Powellβs service. When instructed we used our contacts and skills as estate agents to match a buyer. We knew this buyer was looking in the area and promptly agreed a sale at a price accepted by the seller. By definition, this is the role of an estate agent.
There were no aggressive emails, far from it. After being told by the client full payment of our fees was not being sent, it was highlighted that there was a contract in place for payment of fees. Had the client raised any concerns during the transaction these would have been addressed. However, to simply pay less than the agreed fee after completion and state thatβs all he wants to pay is not acceptable to any business.
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5/5
GoogleAdam at Naylor Powell, Newent was extremely helpful and professional when selling our property. Would highly recommend.
Seb Β· 19 March 2024
Agent replied Β· 17 June 2024
Thanks Seb, it was our pleasure. Very best wishes for the future
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5/5
GoogleWe used Naylor Powell to sell our property. Scott Stephens was exceptional throughout, nothing was too much trouble. Would highly recommend Scott
Ruth Β· 20 November 2023
Agent replied Β· 17 June 2024
Thank you for your positive review and for using Naylor Powell to sell your property. Should you need any help or advice in the future then please do not hesitate to get in touch. All the best.
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5/5
GoogleAdam and his team did an amazing job in ensuring a smooth no hassle sale of my property. They were very thorough and professional, keeping me informed every step of the way, nothing was too much trouble. I would certainly recommend using Naylor Powell.
Lesley Β· 18 June 2021
Agent replied Β· 17 June 2024
Thank you for the lovely feedback. All the team at Naylor Powell Newent wish you all the best for the future
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5/5
GoogleI can't thank Adam, Scott and Maria enough for their help, kindness and patience in getting me through the last few months with my sale and purchase, very professional and knowledgeable, I could not have got through the whole process without you. Huge thank you, Davina.
Davina Β· 18 April 2024
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5/5
GoogleAdam and the team were very professional and friendly. They kept us informed every step of the way and we couldnβt fault them.
Lucy Β· 21 September 2023
Agent replied Β· 17 June 2024
Thanks Lucy. Very best wishes to you and the family in your new home
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5/5
GoogleRecently sold my home through Naylor Powell and found the service to be brilliant. Would highly recommend Scott & Adam.
Lucy Β· 20 November 2023
Agent replied Β· 17 June 2024
Thank you for your 5 star review! It is really appreciated.
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5/5
GoogleAdam and the team at Naylor Powell Estate Agents were so helpful when we were selling our house. The guys were friendly and kept me informed every step on the way. I can't fault the service they provided. Would highly recommend!!
Kirsty Β· 18 June 2021
Agent replied Β· 17 June 2024
Thanks Kirsty. It was our pleasure! Best wishes from all the team at Naylor Powell Newent
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