Trusted Agent profile · Newent
★★★★★
136 reviews across 3 platforms
1 High Street, Newent, GL18 1AN
Naylor Powell's office in Newent, at 1 High Street, is rated 4.7 out of 5 across 136 reviews on three platforms, including 123 Google reviews rated 4.8.
Every review we hold for the Newent office, from every platform, shown as written. First names only.
5/5
TrustpilotFirst class service
First class service. Excellent communication skills and able guide through the complications of selling a property. The ever patient Robert was able to negotiate under very challenging circumstances and get the best outcome for me. Would certainly recommend.
5/5
GoogleScott was incredibly helpful through a very stressful and long buying process! A genuinely nice estate agent!
1/5
TrustpilotAVOID THESE LYING UNPROFESSIONAL…
AVOID THESE LYING UNPROFESSIONAL THEIVES. They misinform you and SET YOU UP to LOSE ALL YOUR DEPOSIT MONEY. They took photographs at the inventory and LIED about them when leaving the tenancy. THEY FIDDLED THE DATE AND TIME STAMP showing faults that WERE NOT THERE on the inventory because they SET US UP to keep the deposit.They are aggressive,rude,MARC FOX IS A BULLY AND SEXIST CHAUVIST. The codes in the car park and door codes HAVE NOT BEEN CHANGED IN OVER 6 YEARS. SURVEILLANCE CAMERAS ON THE DOCKS DO NOT WORK SO BIKES, CARS and MOTORBIKES are BEING STOLEN OFTEN. Yet NAYLOR POWELL DO NOT CARE THEY DO NOTHING. THIEVES AND DRUG DEALERS FREQUENT AREA BECAUSE THEY KNOW HOW USELESS NAYLOR POWELL ARE. They are by far THE WORST COMPANY EVER - AVOID AT ALL COSTS>YOU HAVE BEEN WARNED!!!!
5/5
GoogleJust sold our property via Naylor Powell. Wasn’t the easiest of sales (due to circumstances beyond anyone’s control) but we had excellent communication from Scott and Adam throughout. Would definitely recommend Naylor Powell.
5/5
GoogleNothing was too much trouble for the lovely polite staff. They managed to find a buyer for my property that was always going to be a challenge.
1/5
GoogleCancelled a viewing 3 hours before the viewing after we travelled 4 hours from London, we even called the night before and the morning of the viewing to confirm, hundreds wasted on petrol and hotel. Avoid!!NegativeProfessionalism
It is regrettable that the property was sold before you could view it. Having checked the file I can see we called you the day before to advise we had received an offer that may be accepted. The vendor accepted the offer the following morning. We contacted you immediately to advise you that the offer had been accepted on the basis the property was taken off the market. We gave you as much notice as possible.
5/5
GoogleOn phoning the office the response was quick, friendly and professional and a house viewing was swiftly arranged. The valuation given was a no nonsense very realistic figure and Adam took time to explain many other details. We were very impressed with the whole experience and would not hesitate to recommend Naylor Powell.
5/5
GoogleScott at Naylor Powell was really helpful when we were buying our first home, would highly recommend!
Thank you for leaving a review! All the best to you and Sam in your new home!
5/5
GoogleThis is the 4th Estate Agent I've used now trying to sell my home and they are the best by far. Lovely, friendly people who make you feel more at ease about the property market. Keep you informed about everything,lower fees and realistic in how your property will sell.
1/5
GoogleNo communication what so ever. Could have had the queen view my house and I wouldn’t have known. Got no feedback until I chased them for it. Much better estate agents out there who charge a lot less commission
It is regrettable that during the time of marketing your property there was not much activity to report to you. We feel had we been given longer to work on it we would have secured a suitable buyer.
5/5
GoogleFantastic and very professional service. Would definitely use again.
Thank you for taking the time to leave a five star review. If you need anything in the future then please do not hesitate to get in contact.
5/5
GoogleAdam, at Naylor Powell was an amazing help throughout the whole process. He was extremely professional and offered so much help and advice. We couldnt of asked for more.
5/5
GoogleWe purchased and sold our house through Naylor Powell and the service given throughout was brilliant. We will most certainly be using them again when the time comes to find another home.
5/5
TrustpilotA great team of agents
A great team of agents. Very thorough and helpful in findings me a property to rent. Quick to respond & kept me informed throughout the process. Highly recommend!
5/5
GoogleFriendly, efficient staff. Always kept in the loop. We would 100% recommend Naylor Powell Newent Branch.
5/5
GoogleFantastic service from start to finish.PositiveResponsiveness, Quality, Professionalism, Value
Thanks James. Best wishes for the next adventure
5/5
GoogleVery professional and went over and above what I expected. The team really made the purchase of my first property very smooth. Highly recommended
5/5
GoogleWhat a great team, always a pleasure to do business with them. Keep up the good work!
5/5
GoogleFriendly, helpful and professional service. We bought a property through Naylor Powell and couldn’t be happier with the support they provided.
5/5
GoogleHelpful, professional and courteous.
Thank you very much for your feedback Jess. We always aim to exceed our clients expectations.
5/5
GoogleGreat communication from agent throughout whole process, would definately recommend!
5/5
GoogleWish I could give them 10 stars. They sold my Dad's apartment, nothing was too much trouble. Always kept me informed of progress. I wouldn't use anybody else but them.
5/5
TrustpilotProfessional
Professional, good communication.
5/5
GoogleRating only, no written review.
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