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Naylor Powell estate agents in Gloucester, Stonehouse and Newent

4.8

★★★★★ Excellent

577 reviews across 3 offices and 2 platforms

www.naylorpowell.com

Naylor Powell has three offices, in Gloucester, Stonehouse and Newent. Together they have 577 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

565

Reviews on Google

All 3 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

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Our offices

Naylor Powell's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Naylor Powell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Naylor Powell is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.

EA Masters by year, 2020 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Naylor Powell and its branches won awards at The British Property Awards in two years, most recently 2025.

British Property Awards winners in two years, the group and its branches: 2025, 2024.

British Property Awards by year, 2025 to 2024

Source: The British Property Awards winners lists, as published, linked by year.

Latest reviews from every Naylor Powell office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Myself and my partner viewed a few houses through Naylor Powell, and we were guided round these by Daisy. She was very welcoming and answered all our questions, which made for a positive first viewing experience!

Jamie · 2 April 2026 · Naylor Powell Stonehouse

Agent replied · 16 April 2026

We are really pleased that you had a positive viewing with Daisy and that she answered the questions you had. We hope that we can find you your new home.

5/5

Google

Incredible service. Would definitely recommend and use again.

Steve · 1 April 2026 · Naylor Powell Newent

Agent replied · 22 April 2026

Thanks Steve. It was a pleasure to act for you. Best wishes from all the team at Naylor Powell

5/5

Google

Had a few viewings facilitated by Joe. He was very knowledgeable and enthusiastic and came back to me with all the details requested very promptly.

Andrew · 1 April 2026 · Naylor Powell Newent

Agent replied · 22 April 2026

Thank you for your kind feedback. Joe is a credit to the team. We hope to help you find your dream home.

5/5

Google

Excellent estate agent and customer service. Highly recommended.

Kate · 1 April 2026 · Naylor Powell Newent

Agent replied · 22 April 2026

Thanks Kate, it was our pleasure. Best wishes to you and the family

5/5

Google

Excellent customer service from Adam and team. Always kept us informed and looked after us.

Brendan · 1 April 2026 · Naylor Powell Newent

Agent replied · 22 April 2026

Thank you for the kind feedback.

5/5

Google

Joe F has been incredible helpful and professional throughout. Very responsive and always gets me the information I have required. Highly recommended

Lewis · 1 April 2026 · Naylor Powell Newent

Agent replied · 22 April 2026

Thank you for your kind feedback

5/5

Google

Great experience buying from Harrison, highly recommend.

Jack · 1 April 2026 · Naylor Powell Newent

Agent replied · 22 April 2026

Thanks Jack. Best wishes for the future

5/5

Google

We had a viewing with Joe Fraser earlier this month and he was so lovely and knowledgeable surrounding the housing market. He is a kind and attentive young man. Thanks so much ☺️

Martha · 1 April 2026 · Naylor Powell Newent

Agent replied · 22 April 2026

Thank you for your feedback from all the team at Naylor Powell Newent

5/5

Google

Joe was amazing, kind, friendly and most of all informative. Would happily recommend to family and friends

Charlie · 1 April 2026 · Naylor Powell Newent

Agent replied · 22 April 2026

Thank you for your lovely comments and feedback

5/5

Google

I had a viewing with Joe recently , and the serviced i received was excellent. He was very attentive to all my questions and needs.

Mol · 1 April 2026 · Naylor Powell Newent

Agent replied · 22 April 2026

Your feedback is greatly appreciated. Thank you

5/5

Google

Brilliant friendly service Chased solicitors for us Kept us updated regularly

Ashley · 1 April 2026 · Naylor Powell Newent

Agent replied · 22 April 2026

Thanks Ashley. Best wishes in your new home from all the team at Naylor Powell

5/5

Google

Naylor Powell have been great to deal with and really helpful. Adam Davis was really knowledgable and professional to work with.

Billy · 1 April 2026 · Naylor Powell Newent

Agent replied · 22 April 2026

Thank you for your kind review

5/5

Google

Harrison was very informative during the viewing and answered all my questions and came across very friendly yet professional!

Lola · 1 April 2026 · Naylor Powell Newent

Agent replied · 22 April 2026

Thank you Lola

5/5

Google

Great experience. Shown a few properties by Harry - found him very friendly and knowledgeable, wasn't pushy and patient with my list of questions. Highly recommend!

Andy · 1 April 2026 · Naylor Powell Newent

Agent replied · 22 April 2026

Thank you Andy for your review

5/5

Google

Had a really positive experience with the team here. Harrison was professional, friendly, and kept us updated throughout the whole process. Would definitely recommend Naylor Powell.

Sophie · 1 April 2026 · Naylor Powell Newent

Agent replied · 22 April 2026

Thanks Sophie

5/5

Google

Adam is a lovely man, very knowledgeable with an eye for detail. Would recommend!

Gavin · 1 April 2026 · Naylor Powell Newent

Agent replied · 22 April 2026

Thank you for taking the time to leave Adam such a kind review.

5/5

Google

Outstanding service from Adam at Naylor Powell. Always available with advice and guidance which made the whole experience easy and straight forward

Samantha · 1 April 2026 · Naylor Powell Newent

Agent replied · 22 April 2026

Thank you for your kind review

5/5

Google

Great company. Always helpful. Worth the money over some online alternatives. Once the house sale went through they really helped to get things moving when things stalled. Highly recommend.

S · 1 April 2026 · Naylor Powell Newent

Agent replied · 25 October 2023

Thanks Simon.Many thanks for your feedback and indeed the opportunity to act for you. Good luck in your new home from all the team at Naylor Powell.

5/5

Google

Overall a very pleasant experience. All staff i dealt with were extremely helpful snd aided me every step of the way in the purchase of my new property. I spent many weeks with work overseas during the process however, communication throughout was still very thorough and the staff (esp Toby) kept me in the loop all the way. A very positive review

Paul · 26 March 2026 · Naylor Powell Gloucester

Agent replied · 16 April 2026

We’re delighted to hear that you had a pleasant experience and found our team supportive throughout the process of buying your new property. Providing clear, consistent communication and dependable guidance is a key part of our estate agency service, so it’s especially reassuring to know that our team continued to keep everything running smoothly while you were working overseas. A special thank you for highlighting Toby, who will be pleased to hear his efforts to keep you informed and supported made a real difference. At Naylor Powell, we take great pride in ensuring our clients feel confident and well‑informed at every stage of the property buying process, regardless of location or circumstances. Thank you again for your kind feedback. We wish you all the very best in your new home and would be more than happy to assist with any future property sales, purchases, or advice.

5/5

Google

Polite and attentive staff with a very professional positive attitude. Would use them again and recommend to anyone needing and estate agent

Nigel · 26 March 2026 · Naylor Powell Gloucester

Agent replied · 16 April 2026

Thank you very much for the kind review. from all the team at Naylor Powell, we hope you are settled in your new home :)

5/5

Google

Samantha Gracie-Davies showed us around a property. Was very knowledgeable and professional as well as being friendly. Very happy with the viewing Sami did

Hannah · 26 March 2026 · Naylor Powell Stonehouse

Agent replied · 16 April 2026

Thank you Hannah and Alex for your lovely review. Sami is an asset to the team and I am pleased that you found the viewing to be both knowledgable and professional.

5/5

Google

Very good support during a stressful time. . Many thanks to Ruth and crew. Always willing to help when necessary.

John · 26 March 2026 · Naylor Powell Stonehouse

Agent replied · 16 April 2026

Thank you John, it has been a pleasure working with you both and glad that we could relieve some of the stress for you.

5/5

Google

We recently purchased a property through this estate agent and, as experienced property developers, we have high expectations when it comes to efficiency, communication, and overall service. I’m pleased to say they delivered on all fronts. From the outset, the team was proactive, responsive, and well-organised. They understood the importance of timing within a development context and ensured the process moved forward without unnecessary delays. Communication was clear and consistent throughout, and any queries were handled promptly and professionally. What stood out most was their ability to keep all parties aligned and maintain momentum through to completion, something that is crucial in our line of work. Their attention to detail and commitment to getting the deal done efficiently made the entire experience smooth and stress-free. We wouldn’t hesitate to work with them again and would highly recommend Ruth and her team to anyone looking for a reliable and effective estate agent. Paul & Jules

Jules · 26 March 2026 · Naylor Powell Stonehouse

Agent replied · 16 April 2026

Thank you Jules for your kind review. It is always a pleasure to work with you and to see the end result of the houses that you transform. Looking forward to working with you again soon.

4/5

Google

Rating only, no written review.

Ian · 19 March 2026 · Naylor Powell Stonehouse

Agent replied · 16 April 2026

Thank you for your review.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Naylor Powell

Which Naylor Powell office has the most reviews?

Gloucester has the most, with 204 reviews rated 4.6 out of 5, followed by Stonehouse with 199.

Where are the Naylor Powell offices?

The three Naylor Powell offices, by town:

  • Gloucester: Unit C, The Barge Arm East, The Docks, Gloucester, GL1 2DQ
  • Newent: 1 High Street, Newent, GL18 1AN
  • Stonehouse: Regent House, 1 Bath Road, Stonehouse, GL10 2JD
Has Naylor Powell won any awards?

Yes. In The Trusted Agent 2026 awards, Stonehouse won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 4 other industry awards since 2019.

Reviews may appear on more than one platform.

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