5/5
Great service, prompt and professional staff! Would definately recommend
Trusted Agent profile
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600 reviews across 2 offices and 2 platforms
National Residential has two offices, in Chester and Paisley. Together they have 600 reviews on two platforms, rated 4.5 out of 5 overall.
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National Residential's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for National Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Great service, prompt and professional staff! Would definately recommend
5/5
It was a very good experience dealingβ¦
It was a very good experience dealing with this company. It was extremely helpful and accessible. Supportive through the transaction.
5/5
Excellent Service
Very happy with the service provided by the National Residential team. I received regular updates which helped me throughout the sales process. I highly recommend National Residential.
5/5
Great service
Great service! Super friendly and professional staff, would definitely use again.
5/5
Rating only, no written review.
Hi Laurentiu - Thank you for your 5 star review. We hope you are pleased with your purchase. Thanks again. David (Director) & the Nat Res Team
5/5
I wanted to sell my flat in 2023 and contacted National Residential who were a great help and really helped push the sale over the line. They were always available when you called, helped me to secure appropriate lawyers (who themselves were very efficient and knowledgeable), understood the steps in the sales process and were happy to advise along the way. They even helped at the end arranging key transfers to the new owners on the day. The purchase price for the property ended up higher than I expected, an added bonus! If I was selling again I would use National Residential.
Thank you so much for your kind review and for choosing National Residential to sell your property Vanessa. Thanks again. David (Director) & the Nat Res Team
5/5
Bradford flat sold!
I wanted to sell my flat in 2023 and contacted National Residential who were a great help and really helped push the sale over the line. They were always available when you called, helped me to secure appropriate lawyers (who themselves were very efficient and knowledgeable), understood the steps in the sales process and were happy to advise along the way. They even helped at the end arranging key transfers to the new owners on the day. The purchase price for the property ended up higher than I expected, an added bonus! If I was selling again I would use National Residential.
Thank you so much for your kind review and for choosing National Residential to sell your property Vanessa. Thanks again. David (Director) & the Nat Res Team
5/5
Experience was satisfying
Thank you so much for your kind review Minister, we are so happy you are pleased with our service. Thank you again David (Director) and the Nat Res Team
4/5
ππΎ good β¦
Thanks for your kind review. We cannot locate you on our system so please get in touch. Thanks David - info@national-residential.co.uk
5/5
Good communication between all parties involved
Hi Edirin, thanks for your kind review - you were a tenant and our purchaser agreed to keep as a tenant on the property after completion. We wish you well. Thanks David (Director)
5/5
I will strongly recommend national residential estate for reliable quick and brilliant service. Anayat jan
Hi Anayat, thanks for your kind review. You were a purchaser of one of our auction properties. We wish you the very best. Thanks, David and the NatRes team
5/5
Suzanne Carmichael of National Residential has been one of the best people I have ever dealt with in my 18 years in the business. She is so patient, knowledgeable, and persistent which is what you need to progress a sale the quickest possible way. My deadline on the first sale has been met and gave me a good Christmas with my family. Special mention too to Vicky Ballance who is very responsive and efficient. Thank you so much Suzanne, Vicky, and the whole team of NR
Hi Anna - Thank you for your 5 star review and for choosing National Residential to sell your properties Thanks again. David (Director) & the Nat Res Team
5/5
The service was great and satisfying
Thank you so much for your kind review Minister, we are so happy you are pleased with our service. Thank you again David (Director) and the Nat Res Team
5/5
Their transparency was top notch!
Rating only, no written review.
Hi Edirin, thanks for your kind review. you were the tenant on on wone of our property sales where the new purchaser kept you on as a tenant. this is great and I wish you all the best. thanks David and the NatRes team
4/5
Direct communication/ update
Rating only, no written review.
Hi Alex, thanks for your kind review. You were a purchaser of one of our auction properties. We wish you the very best. Thanks, David and the NatRes team
5/5
I will strongly recommend nationalβ¦
I will strongly recommend national residential estate for quick easy and trusted business with very good customer service. This was the best experience of property purchase out of quit few purchases around UK.ANAYAT JAN from BOLTON
Hi Anayat, thanks for your kind review. You were a purchaser of one of our auction properties. We wish you the very best. Thanks, David and the NatRes team
5/5
Suzanne Carmichael of Nationalβ¦
Suzanne Carmichael of National Residential has been one of the best people I have ever dealt with in my 18 years in the property business. She is so patient, knowledgeable, and persistent which is what you need to progress a sale the quickest possible way. My deadline on the first sale has been met and gave me a good Christmas with my family. Special mention too to Vicky Ballance who has been very responsive and efficient. Thank you so much Suzanne, and the whole team of NR
Hi Anna - Thank you for your 5 star review and for choosing National Residential to sell your properties Thanks again. David (Director) & the Nat Res Team
5/5
Fantastic . Sold house in one week
Hi Mike, thanks for your kind review and I'm glad we could help you sell quickly. I hope all is going well. Thanks again, Rachel and the NatRes team
5/5
Great experience with excellent people
Hi Noreen - Thank you for your 5 star review. David (Director) & the Nat Res Team
5/5
What turned out to be a challengingβ¦
What turned out to be a challenging purchase, I found everyone I dealt with at National Residential to be professional and efficient.
5/5
National Residential did a splendid job in helping us sell our property. Tom, Rachel, et al. were professional, friendly and aware of our concerns. They handled everything from viewings to solicitors seamlessly. Highly recommended
Hi David thanks for your kind review and for choosing ourselves to sell and I wish you the best for the future. I have passed your regards on to Tom and Rachel and the team. Thanks again, David (Director) and the Nat Res team
5/5
i had a very good experience dealing with Tom looking forward for further deals
Hi Yakov - Thank you for your 5 star review. We hope you are pleased with your purchase. Thanks again. David (Director) & the Nat Res Team
5/5
Satisfied client. I sold my rental flat in London in July through National residential. They did exactly what they said they would. The flat sold on the first viewing for the agreed price. A hassle free experience, I will definitely use them again. They have a strong team with a different expert for each step of the process.
Hi Louisa, thanks for your kind review and for choosing ourselves to sell and I wish you the best for the future. Thanks again, David (Director) and the Nat Res team
5/5
Absolutely excellent company
Absolutely excellent company. I was taken care of by Sam, who was intelligent, articulate, very supportive and patient as I explained the complexities of my situation. He left me in no doubt that everything would be Ok. An extremely good experience, and I will definitely be selling my other 2 Buy to Lets with them early next year.
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Chester has the most, with 597 reviews rated 4.5 out of 5, followed by Paisley with 3.
Yes. In The Trusted Agent 2026 awards: National Residential, Chester won Trusted Agent.
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