Trusted Agent profile
★★★★★
600 reviews across 2 offices and 2 platforms
National Residential has two offices, in Chester and Paisley. Together they have 600 reviews on two platforms, rated 4.5 out of 5 overall.
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National Residential's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for National Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 269 reviews on Google only. Show every review
5/5
GoogleNational Residential did an amazing job selling our 2 rental properties at a good price in a challenging market. They negotiated very successfully with the tenants, and all round buyers, tenants and us were very happy with the end result within a very reasonable time frame. Highly recommend 👍 …
5/5
GoogleI've used National Residential to sell the last of my rental properties. Having struggled to sell my portfolio I decided to try this different method. I found it the easiest sell of all with National Residential handling everything, …
5/5
GoogleWhat an amazing company! My landlord was selling the flat I was renting so I had to find a new place to live. But this company helped and paid for my holding deposit and removal van and helping pay to get my pets to the new property. They …
1/5
GoogleThe online National Residential Estate Agency were meant to purchase my property, they then revalued the property after contracts were signed and then resorted to claims of contract breach which couldn’t be supported and resorted to trying to bully their own customer.....
5/5
GoogleI would thank Rachel for all the help with progressing the sale to completion
5/5
GoogleI’m writing my review as I’m absolutely delighted to know that there are companies in this industry that excel in their trade & their customer service goes beyond the completion . …
2/5
GoogleI engaged National Landlord to assist in selling my tenanted property. The team was generally pleasant to work with. However, they were unable to complete the sale. Their business model requires a minimum profit of £10,000 per transaction. …
Hi Melanie, Thank you for taking the time to leave a thoughtful and balanced review. We … More
1/5
GoogleI would definitely NOT recommend engaging with this company. They failed to sell my property and sent me a bill for £6000 expenses! Make sure you have legal expenses cover on your house insurance policy. …
Dear Ann, I’m sorry you feel this way, but for clarity, particularly for prospective … More
5/5
GoogleWe were extremely happy with the whole process of selling our investment property using National Residential. Helping with tenants solicitors completing documents. …
1/5
Google35 Garry drive Paisley is owned by this company! Its becoming a rat infested disgusting filthy place because the people you have put in your flats dont bother putting the bins out fir collection day! Not one person in the six flats help in any way. Fix this problem.
National Property Agents wish to advise that we do not own, nor have ever owned, this property in Paisley.
5/5
GoogleVery quick sale, excellent service throughout. Highly recommended.
5/5
GoogleThank you national residential. I always use this company to buy or sell property. A special thank you to clare and Tom who have kept me informed every step of the way. There are not many companies that go above and beyond like these guys. Keep up the excellent work.
Hi Antony, many thanks for your review. We completed in just 45 days from taking your deposit - all thanks to your help of being very prompt and proactive - so thanks for this. We wish you all the very best with your new home. National Residential
5/5
GoogleMoving house is up there with one of life's most stressful experiences. I could not have done it without the help and support of Clair, she went above and beyond to make sure I was ok at all times. I built such a good relationship with Clair through the whole experience and I could not have done it without her help. Thank you so much for everything, you have been an absolute blessing!
5/5
GoogleA very good service with good line of communication throughout the process. I would highly recommend.
5/5
GoogleExcellent service provided by National Residential Estate Agents throughout , from start to finish. Thank you.
5/5
GoogleWe have recently used for a purchase and the service we received was good. Efficient and everything we needed.
5/5
GoogleThe National Residential has helped us to make our dream reality,we are really grateful for their amazing help especially Clare Bottoms explained everything very clearly during the whole process of buying the new house.
5/5
GoogleI just completed my first auction purchase with national residential and the experience was great! They were always really easy to get hold of and explained all the steps of purchase really clearly!
5/5
GoogleMy experience with National Residential has been a very positive one. I felt completely supported. People were always on hand to answer questions and queries. The team managed to sell my rental property without any hassle at all and managed …
5/5
GoogleExcellent services throughout. They are very proactive and hard working. Would recommend.
5/5
GoogleVery helpful throughout the process of selling my house. Highly recommend
5/5
GoogleNational Residential handled everything from start to finish to help me sell my tenanted house. Arranging viewings with the tenant, negotiating with the buyer and recommending a good solicitor and paying a large contribution towards the …
5/5
GoogleIt was a great experience. Good comunication and the team of the Online National Residential is really professional.
5/5
GoogleDear national residential team! Thank you so much for your support and handholding with the purchase of our property. Clare was fantastic and nothing was ever too much hard work. She was fast efficient and kept me upto date at each stage of the purchase. By far the most efficient agent I have used. Thank you to the whole team!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Chester has the most, with 597 reviews rated 4.5 out of 5, followed by Paisley with 3.
Yes. In The Trusted Agent 2026 awards: National Residential, Chester won Trusted Agent.
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