Trusted Agent profile

National Residential estate agents in Chester and Paisley

4.5

★★★★★ Excellent

600 reviews across 2 offices and 2 platforms

National Residential has two offices, in Chester and Paisley. Together they have 600 reviews on two platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

269

Reviews on Google

All 2 offices

Trustpilot logo

331

Reviews on Trustpilot

All 2 offices

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Our offices

National Residential's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for National Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every National Residential office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

I would be happy to buy from again.

I bought two flats from National Residntial using the modern method of auction. I put down £2,500 on each property to secure but this was a deposit which was taken off the price of the flats on completion. It is a method of buying I would use again. David was very good at chasing up the soicitors when things were getting delayed and kept all parties informed at all times. I would be happy to use National Residential in the future and will occasionaly look at their website to see what poprerties are available close to my area.

Brian · 14 September 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Brian, thanks for your kind review. With your help and commitment we overcome a few challenges along the way: ensuring the two flats were correctly registered at the Land Registry with modern title plans and setting up the management service & charges properly. We really appreciated all your help and patience with this. We hope your BTL investments turn out great and wish you the best of luck. Thanks again, National Residential

5/5

Trustpilot

We recently bought our house through…

We recently bought our house through National Residential, I can honestly say they were really efficient at getting back to my queries and were more than happy to help when we had any difficulties sorting things out. Thanks to David and team for all your help. Katie:)

Katie · 9 September 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Katie. Thanks for your very kind review. We hope the house is everything you hoped for. Thanks also for all your help completing quickly and especially at the end working with us to complete as the seller was still removing all the 'tonnes of stuff'. Thanks again and all the best! National Residential

5/5

Trustpilot

Excellent service

Excellent service. Very responsive and transparent . Everything was done on timeWe recomand this agency and their services.

Emilia · 2 September 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Emilia, thanks also for you and Cristian for going the extra mile to get the funds from abroad asap to complete soon as possible. We know this can be a challenge! The seller was very appreciative of this. We wish you the best of luck with your new property investment. Thanks again, National Residential

5/5

Trustpilot

We just purchased one property from…

We just purchased one property from National Residential...professional and great communication

Andrew · 31 August 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Andrew, thanks for your kind review. We completed in just 46 days thanks to all your help. We wish you all the very best with your new property invesrment. Thanks again, National Residential

4/5

Trustpilot

I have to say what a brilliant company…

I have to say what a brilliant company for anyone who wants to sell their property quickly and professionally. I had a property which had a commercial element to it and was proving difficult to market with other estate agents, but as promised National Residential had everything covered and within the 28 days the sale was completed. The team were fantastic right throughout the process and handled everything on my behalf. I would recommend National Residential to anyone looking to sell their propertyHelen Edwards

Helen · 18 August 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Helen, thanks for your kind review. I'm so happy that you managed to sell both properties (one through ourselves and they other through a local auction) and resolved your situation. We really hope it has all worked out for you. Good luck and thanks again. Nayional Residential

5/5

Trustpilot

I would highly recommend National Residential

I would highly recommend National Residential. I purchased a property via National Residential this year and they were professional and they want out of their way to be helpful.

Mark · 12 August 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Mark. Thanks for your kind review. We had a really tough sale and you were the most patient of buyers. We got there in the end and only through your persistance and willingness to work with us over an extended timeframe. I hope the investment is really working out for you and the hard work pays off. Thanks again, National Residential

5/5

Trustpilot

You made selling my house so easy

You made selling my house so easy and stress free, always someone at the end of the phone. I would strongly recommend them .

Jill · 12 August 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Jill - thanks so much for your kind review. We are very pleased that we were able to work with you and your buyer to get your completion timed right so it worked out with your move to Scotland. I hope its going great for you up there! All the very best for the future. National Residential

5/5

Trustpilot

Best service ever we had.

Best service ever we had.Especially first time buyer.I would give 10 out of 10.Thanks Bhumika barot

Bhumika · 10 August 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Bhumika, thanks for the kind review. We wish you and Sanjay all the very best with your new home . Your patience and positivity while we solved all the issues was legendary! All the best to both of you. Thanks again, National Residential

4/5

Trustpilot

House purchase

I am very satisfied with the entire purchase process, National Residential made it quick and easy. They kept an eye on the entire process and provided regular updates via text messages.

Dariusz · 10 August 2019 · National Residential Chester

5/5

Trustpilot

National Residential-house purchase

We purchased a property via National Residential using modern method of auction and I am very pleased with the service. David explained all the purchase rules in a very clear way and was very helpful with helping me to understand the process. There was no issues with booking the viewing at the time which was convenient for me (which is usually a problem in other estate agencies).They recommended a very good solicitor (with a reasonable price) who was very responsive and turned around all process and documentation very quickly. I think that communication was superior. They always have a time to speak with me and answer all questions, when they were unavailable at the time of my call, someone else from the office was able to solve my problem/question or they rang me back as soon as they become available. The auction itself works weird. For me the winner should be someone who will offer the highest price before the end of the auction, whilst here people can still make offers 10-15 minutes after the completion of the auction, equally there could be no auction and be just based on the acceptance of the highest offer as traditional sale. But this is my personal opinion.

Magda · 10 August 2019 · National Residential Chester

5/5

Trustpilot

Great service by all staff and always…

Great service by all staff and always available when needed (even tho if director is on holiday)Highly recommended to anyone (best thing is reliable)Thanks Sanjay Barot

Sanjay · 10 August 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Sanjay, thanks for the kind review from you and Bhumika! We wish you both all the very best with your new home . Your patience and positivity while we solved all the issues was legendary! All the best guys! Thanks again, National Residential

3/5

Trustpilot

I bought my house through National Residential and am now happily moved in.

I bought my house through National Residential who were helpful in getting things completed with minimal delay. I was always able to get through on the phone or via text message when I had a query. Collecting the keys on completion day was simple and straightforward.

Joanne · 9 August 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Joanne, thanks for your kind review. We appreciated all your patience and also your efforts as we overcome the few bumps along the road. We hope you are loving your new home. Thanks again, National Residential

5/5

Trustpilot

As a buyer these guys were brilliant I…

As a buyer these guys were brilliant I was dealing with a difficult vendor and these guys made everything so much easier. The house was left in a very bad state when completion took place these guys paid to have the house professionally cleaned and fumigated could not have asked for more

Damien · 7 August 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Damien, thanks for your kind review. A glitch at the end with the seller leaving all his stuff but I'm glad we were able to contribute to costs for removals and sort it out with you. Hope it all works out great for you. National Residential

5/5

Trustpilot

Excellent service by everyone involved

Excellent service by everyone involved, speedy completion less than a month, I was very please and would definitely use national residential again Thanks to allSandra france

Sandra · 7 August 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Sandra. Thanks for your kind review. We completed in just 23 days with your superb proactivity. We couldn't wish for a better buyer! All the very best. National Residential

5/5

Trustpilot

What a fantastic service and dedicated…

What a fantastic service and dedicated team of experts. Nothing was too much trouble, they were polite/helpful and trust worthy. They marketing/sold and our property completed in less than 28 days. This is the second time I have used National Residential and would definitely recommend their services.

Julie · 6 August 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Julie, thanks for your kind review. Sold in 19 days of listing and completed 23 days later. A great result only but only with all your help getting docs signed quickly. Thanks for choosing us again and all the very best to you and your mum and dad. National Residential

5/5

Trustpilot

Quality service and very fast,many…

Quality service and very fast,many thanks

Constantin · 22 July 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Constantin, thanks for your kind review. Completed in just 48 days with all your help. all the best with your new home. National Residential

5/5

Trustpilot

Fantastic service!!!!

These guys are the complete package! Fantastic service from start to finish, always kept up to date with the progress, and can’t do enough for you! I would recommend National Residential every time to anyone that is thinking of selling or buying a house! Thank you to all the team!!!!!!!

Sara · 22 July 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Sara thanks for your kind review. Sold in just 14 days and completed 48 days later.. A great result with your help. Thanks so much also for sorting the solicitors mess up with funds at the end. You are a class act and we wish you all the best for the future. National Residential

5/5

Trustpilot

Great service throughout, would highly recommend.

David, Tom and the team at National Residential we’re always available to help and provide updates whether that be via telephone or email. They effectively liaised between ourselves and the seller to ensure a smooth and stress free sale from start to finish - we couldn’t have asked for a better team to deal with whilst purchasing our first home. Thanks again!

Charlotte · 9 July 2019 · National Residential Chester

Agent replied · 11 June 2024

Thanks Charlotte- hope you and damien are all fully settled and happy now you have moved in. All the Best. National Residential

5/5

Trustpilot

Great From Start to Finish !

David and Tom were great from start to finish. The whole sale was smooth throughout, couldn't have asked for a better team whilst purchasing my first home. Would highly recommend ! Thanks again Guys!

Charlie · 8 July 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Charlie - thanks for a top review! I hope you and Charlotte are loving your new home and thanks tonnes for all your expert hep with the probate! All he very best. David and the Team

5/5

Trustpilot

5 Star

Purchased a property through The Online National Residential Estate Agency, received 5 star service throughout. Good communication, prompt response to any questions. Helped throughout the Conveyancing process. 5 Stars.

Mark · 6 July 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Mark, thanks for your review. Your help was also much appreciated. Hope your new house is coming along great! Al the best. David and the team

5/5

Trustpilot

Excellent service David excellent…

Excellent service David excellent always given us updates on everything really happy will definitely be using national homebuyers again

Malcolm · 3 July 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Malcolm - thanks for your review for National Residential. Hope you get the property of your dreams next and it all works out for you. All the best, David

5/5

Trustpilot

Good communication

Good communication, quick response

Claire · 2 July 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Claire, thanks for your review and being our most patient of buyers. We had a few issues to sort with the lease extension and rectifications and your patience and persistence to see the completion through was awesome! Thanks and I hope then property is everything you wanted. David

5/5

Trustpilot

Excellent Service!

Very good communication- both David and Tom. Assisted me and my partner the whole way through the process and sorted everything that needed doing on my behalf. Very quick, hassle free house buying even though we are first time buyers!🏡 Couldn’t thank them both enough for all the dedication and hard work they’ve put in to complete and exchange as fast and efficient. Thank you so much!

Megan · 2 July 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Megan. Thanks for your kind review and for your efforts to get the sale completed also. I really hope everything works out for you and Ryan. All the best, David and the Team!

4/5

Google

The staff were very efficient and friendly

Kathryn · 13 June 2019 · National Residential Chester

Agent replied · 11 June 2024

Hi Kathryn, thanks for your kind review. Good luck for the future. David (Director)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about National Residential

Which National Residential office has the most reviews?

Chester has the most, with 597 reviews rated 4.5 out of 5, followed by Paisley with 3.

Where are the National Residential offices?

The two National Residential offices, by town:

  • Chester: 1, Hunters Walk, Canal Street, Chester, CH1 4EB
  • Paisley: National Property, Office 2, Craigs Business Centre, Paisley, PA3 2NB
Has National Residential won any awards?

Yes. In The Trusted Agent 2026 awards, Chester won Trusted Agent.

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What do you need help with?

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