Newest first, from every platform, with the office each review is about. First names only.
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5/5
TrustpilotNational Residential
We used National Residential for the first time so were not sure what to expect. We found them to be very proactive in our purchase. As they were happy to be involved with all parties including mortgage brokers and Solicitors it meant that everyone knew exactly what was happening. A special mention must be made of David who sent both text and email updates which definitelyhelped both parties. They were true to their word with everything they said. We would not hesitate in using National Residential again whether buying or selling.
Sue Β· 29 May 2019 Β· National Residential Chester
Agent replied Β· 11 June 2024
Hi sue, thanks for your review - although too kind! I'm glad we sorted the lease extension and the junk left in the shed! I hope your investment turns out great for you. All the best for the future. David (Director)
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5/5
TrustpilotI was purchasing my first house
I was purchasing my first house, and I felt like I got on really well with all of the team at National Residential. They always kept me in the loop and I was able to call any time and get a response quickly which puts your mind at rest when your putting all your money on the line!They even put me in touch with a really good solicitor as mine was too expensive and couldn't help with the type of sale.Have already recommended them to a friend who wants to sell their home and as far as I'm aware everything was quick and easy on the other end π
Graham Β· 14 May 2019 Β· National Residential Chester
Agent replied Β· 11 June 2024
Hi Graham - thanks for your review. I really hope the property has worked out perfect for you. all the best. David and the team
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5/5
TrustpilotExcellent
Very good experience with National Residential, never imagined buying our first property on an online auction however the process was straight forward and felt very secure. Any issues that arose mainly due to previous owners/tenants, the team were quick to provide us with an update and possible solutions. We felt the entire process was generally swift and went well. I feel that National Residential exceeded our expectations, especially with ensuring the property was completely emptied of belongings prior to exchange. Anyone who has any doubts about buying a property online or via National Residential should dismiss them.
Katrina Β· 14 May 2019 Β· National Residential Chester
Agent replied Β· 11 June 2024
Hi Katrina - thanks for you kind review and I hope you were able to sort all the tenants post in the end :-). Good luck with your new home and all the best for the future. David
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5/5
TrustpilotNational Residential took all theβ¦
National Residential took all the stress and worry out of selling our property. All the time the property was going through the sale process I felt confident and informed with all stages of the sale . I am more than happy with the result, and would not hesitate to recommend National Residential in the future. J Cooney
J Β· 12 April 2019 Β· National Residential Chester
Agent replied Β· 11 June 2024
Hi John, I want to thank you and Carole for choosing National Residential and for your kind review. You guys also pulled out the stops to get things done so thank you so much. I wish you both the best of luck. Thanks again David
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5/5
TrustpilotEfficient and informative serviceβ¦Great company!
Efficient and informative service throughout. Great communication - fantastic company to deal with. Thanks!
Georgina Β· 9 April 2019 Β· National Residential Chester
Agent replied Β· 11 June 2024
Hi Georgina! Thanks for your kind review and also for all your hard work and efforts to get the sale completed in just 38 days. We could have been even quicker if we had some better luck with the lender. I wish you and Alan all the very best with your new home! Thanks again, David (Director)
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5/5
TrustpilotThe property sold just as agreed
The property sold just as agreed in the time given and the price.Good communication,helpful staff.
Noel Β· 27 March 2019 Β· National Residential Chester
Agent replied Β· 11 June 2024
Hi Noel, thanks for your review. I'm happy we overcome some sticking points but we got the sale done in time. All the best and thanks again, David
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5/5
TrustpilotA faultless service from National Residential.
National Residential have been brilliant from the start to completion day. Effectively liaising between the seller and myself, we were able to negotiate a sale that was mutually agreeable.They have ensured that I remained up to date with the progress of the transaction throughout and worked tirelessly to speed things up and ensure effective communication with all parties. I wouldnβt hesitate to recommend thier service and will definitely use them in the future should the need arise. Thanks to all at National Residential Chester!
Beth Β· 27 March 2019 Β· National Residential Chester
Agent replied Β· 11 June 2024
Hi Beth, thanks for your kind review. Thanks also for being persistant and proactive! we wish you all the best with your new investment - good luck! Thanks, David
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5/5
TrustpilotI was really happy with the serviceβ¦
I was really happy with the service that I received, the staff were extremely helpful throughout the sale of my house
Amanda Β· 26 March 2019 Β· National Residential Chester
Agent replied Β· 11 June 2024
Hi Amanda, thanks for your kind review. I'm glad we got there in the end and I wish you all the very best finding your next home. David
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5/5
TrustpilotExcellent Service
Since our first contact with National Residential, we have been given excellent advice and help with the process of selling our house. We were able to speak to a member of staff at all times and received emails and calls throughout the process. We were looked after and it felt as though they cared about us and that we wanted to sell our property and so worked with us. I would highly recommend them.
Abu Β· 26 March 2019 Β· National Residential Chester
Agent replied Β· 11 June 2024
Hi Abu, thanks for your kind review and all the very best of luck buying your new home! David
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4/5
TrustpilotSale of 3 bedroom house in North London
I am satisfied with the service from National Residential and would recommend them without hesitation, if wanting to sell quickly and are prepared to take less than what your house is worth. Their staff are professional, friendly and always prompt in answering queries. David went the extra mile after completion to ensure all legal requirements were met. However, their Conveyancing team could do with more admin support for basics such as getting original signed documents from all parties well before completion. Hence my rating of 4 stars.
Geeta Β· 18 March 2019 Β· National Residential Chester
Agent replied Β· 11 June 2024
hi Geeta - thanks for your kind review. I don't think any good agent should do anything other than go the extra mile for clients. I'm glad I could get things sorted quickly for you and I hope it has all turned out great for you. Thanks again David
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4/5
TrustpilotFirst time with dealing with Nationalβ¦
First time with dealing with National Residential given that they are not based in my local area, however, this resulted in the purchase of my property. They were able to respond to queries in a timely manner and liaise with solicitors to avoid any unnecessary hassle at what can be a particular stressful time.
Sinead Β· 12 March 2019 Β· National Residential Chester
Agent replied Β· 11 June 2024
Hi Sinead, thanks for your kind review and also all your help dealing with solicitors so quickly. All the very best with your new home. David
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5/5
TrustpilotEmmotional Roller Coaster - made delightful by National Residential
The Customer care that i was given was delightful. Nothing was too much trouble to any one of the staff. David and Tom especially were significant it making quite a stressful time an amusing and pleasant experience. Their hard work and commitment was excellent. I would totally recommend National Residential. THANK YOU SO MUCH GUYS !!!
Dionne Β· 11 February 2019 Β· National Residential Chester
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5/5
TrustpilotHelpful Company
Very helpful and friendly, did their best to help us at a difficult time.They did all they claim in their adverts.
Janet Β· 7 February 2019 Β· National Residential Chester
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5/5
TrustpilotExcellent team
Excellent team. Kept us updated throughout the process as buyers, at times even better/more than some of the people paid to move the process along. Efficient, trustworthy, and most of all real fun to speak to!
Gerard Β· 6 February 2019 Β· National Residential Chester
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5/5
TrustpilotGreat service
Great service. Very good communication throughout and really nice people to work with.
Matthew Β· 5 February 2019 Β· National Residential Chester
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5/5
TrustpilotWow - read this review please
Wow. A real estate agency that actually cares and tries to push transactions through whilst taking care of everyone's interests- (do agents like this still exist!?)They contacted me practically everyday trying push te transaction through.. my purchase went on for 6 months because of an incredibly undecided seller with daily mood swings. Despite this they didnt give up and supported whoever was being fair. Also their method of selling is really clever... list the price of the modern auction at a low price.... do block viewings for all interested parties and let those the saw the property bid online. Guranteed to basically get you a sale at the most realistic price. Far better then quick sale website "scams" who basically take the property off you at significant below market valuation.Fantastic experiance and many thanks...Im a genuine buyer...not a fake review and if you want to discuss with me, ill be more then happy to show you my solicitors final letter. Asif786uk At hot mail dot co plus m
Pendragon Β· 4 February 2019 Β· National Residential Chester
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4/5
TrustpilotA plain sail throughout
A plain sail throughout. Our only hiccup was the Christmas break
Anne Β· 28 January 2019 Β· National Residential Chester
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5/5
TrustpilotSelling a property
We had a property that we needed to sell and because of its condition we understood that the auction process would be the best option for us.We met with National Residential and we were very clear about our expectations and the service that we required from them.The customer service was of a high standard and we were communicated with in an effective manner.The sale of the property went through within a reasonable timescale.I would recommend National Residential.
Alexa Β· 24 January 2019 Β· National Residential Chester
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5/5
TrustpilotGreat Service and Efficient
These guys know their onions, quick efficient process all the way through, thanks for a speedy purchase and legals.
Dave Β· 22 January 2019 Β· National Residential Chester
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5/5
TrustpilotWhat an agency!
What an agency! It took away all the stress I was going through by delivering what they said they will do- selling my house in 6 weeks. By making a buyer to pay deposit, it gave me the peace of mind that the deal was going to go through. The agency's dedication to their work was amazing, coming to my house to collect documents and sending them to the solicitors etc. Very efficient in communicating throughout the whole process. They worked so hard to make sure the deal went through. There was no push to accept the offer for the price of the house. Even if you don't get to sell your property with them at the end you get to know the real value of your property as opposed to go through High street agencies that tend to put high prizes first then keep reducing them. The only nwgative thing is they did not make it clear to me that if the house sells less than their prize they will still take the money and the amount they will take. Other wise I will still recommendvthem to anyone selling a property.
Faith Β· 16 January 2019 Β· National Residential Chester
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5/5
TrustpilotExcellent!!!
Excellent working team and dedicated to meet deadlines. Very helpful, quick to respond to emails, always on phone with their clients to make sure targets have been delivered.Thank you national residential as you guys made mortgage possible for me within a month. Yes! Within one monthππ
Bukola Β· 16 January 2019 Β· National Residential Chester
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4/5
TrustpilotNational Residential were great
National Residential were great. We bought a house which was at the time of purchase, unmortgageable. National residential paid for the damp and cavity lining to be carried out on the house so we could continue with the purpose. They also recommended another mortgage broker suitable for the house and liaised with the brokers to ensure the purchase occurred within a reasonable time frame. In all we were very satisfied with National Residential and would recommend purchasing a home with them.
Jason Β· 26 December 2018 Β· National Residential Chester
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5/5
TrustpilotUnbelievable company
Unbelievable company, friendly, helpful, fast and effecient, and professional from start to finish, I would have no problem in recommending them to friends and family, everything was completed on time just like they promised.Thank you to all at National Residential for your assistance in what was a very stressful time for my family and me.
Paul Β· 5 December 2018 Β· National Residential Chester
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4/5
TrustpilotEasy process they phoned me nearlyβ¦
Easy process they phoned me nearly everyday to speed things along. Only time I didnβt hear from them when it was complete I had to chase them to find out where they had my keys.
Liam Β· 30 November 2018 Β· National Residential Chester
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.