Trusted Agent profile

Mountgrange Heritage estate agents in London

4.8

★★★★★ Excellent

675 reviews across 3 offices and 3 platforms

Mountgrange Heritage has three offices, all in London. Together they have 675 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

529

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

6

Reviews on Facebook

Business-wide

Trustpilot logo

140

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Mountgrange Heritage's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Mountgrange Heritage, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Mountgrange Heritage office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

On meeting Madison we found her to be professional, informed, efficient, hard working and always available to talk to when we needed answers and help with our flat purchase. We would definitely use her services in the future and would highly recommend her. She’s a lovely!

Abigail · 16 February 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 15 June 2024

Dear Abigail, We are so pleased that you have had such a positive experience with Madison and the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

It was a pleasure dealing with the team at Mountgrange. Their local knowledge, combined with real enthusiasm for our property, set them apart. We had prompt feedback from each viewing and we were very happy with their approach.

Robert · 18 January 2024 · Mountgrange Heritage London (59 St. Helen's Gardens)

Agent replied · 16 June 2024

Dear Robert, We are so pleased that you have had such a positive experience dealing with the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Great service, attentive and caring staff. I would recommend!

Martin · 23 December 2023 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 22 December 2024

Dear Martin, We are so pleased that you have had such a positive experience with Mountgrange Heritage, we really value your feedback. Thank you so much for taking the time to write your review.

5/5

Google

Mountgrange heritage were exceptional they obtained a price which was significantly higher than I expected, the sale was managed with very little input from myself an experience I can recommend to anyone thinking of selling a property in Kensington

Simon · 19 December 2023 · Mountgrange Heritage London (59 St. Helen's Gardens)

Agent replied · 16 June 2024

Dear Fira, We are so pleased that you have had such a positive experience the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

I was a tenant of a flat that was being sold. Gillian was great at communicating and worked with my schedule.

Marie · 18 December 2023 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 15 June 2024

Dear Marie, We are so pleased that you have had such a positive experience with Gillian and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Hands down the best experience dealing with a real estate agency. Highly recommend working with Gillian and her colleagues!

Sareh · 18 December 2023 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 15 June 2024

Dear Sareh, We are so pleased that you have had such a positive experience with Gillian and the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

My husband and I worked with Mountgrange Heritage on and off over a couple of years searching for a suitable central London apartment. They worked hard and were able to meet our requirements and showed understanding and initiative which helped us find a place we are very happy with as our new London home. Our particular thanks go to Gillian Pushkarna.

Fira · 18 December 2023 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 15 June 2024

Dear Fira, We are so pleased that you have had such a positive experience with Gillian and the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Gillian was always professional in her conduct and helped both parties to come to an agreement. As a buyer I was happily surprised to see her take the extra step to not only mediate the negotiations but she also continued to offer her help after the deal was done. She was honest and answered questioned truthfully and what she didn’t know, she found out. I highly recommend Gillian for any future sales or purchases!

Carl · 18 December 2023 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 15 June 2024

Dear Carl, We are so pleased that you have had such a positive experience with Gillian and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

We had a great experience with Tim and Chanel. They provided us with excellent guidance and support throughout the sales process. They were always responsive and attentive to our questions and concerns. We really appreciated their professionalism and would highly recommend them to anyone looking for a smooth transaction.

Wei · 27 November 2023 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 22 October 2024

Dear Wei, We are so pleased that you have had such a positive experience with Tim, Chanel and the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Veronica Wells has been a pleasure to deal with as property manager for a flat where I have been tenant for the past six months.

Can · 18 November 2023 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 15 June 2024

Dear Can, We are so pleased that you have had such a positive experience Veronica. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Excellent team and wonderful experience with Mountgrange selling our family home of 15 years. Recommend them highly.

Whitney · 18 November 2023 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 15 June 2024

Dear Whitney, We are so pleased that you have had such a positive experience with the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Great team to liaise with. Their fast and polite communication means that Mountgrange is a company who we have done business with for a while and hope to continue to do so in the future. - Popup 4G

Callum · 18 November 2023 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 15 June 2024

Dear Callum, Thank you so much for taking the time to write your review. We are so pleased that you have had such a positive experience with Mountgrange Heritage, we really value your feedback.

5/5

Google

Gillian and Emma served as some of the best agents I have dealt with over the past few years. Their experience, maturity and understanding were second to none and I would recommend to utilise the duo when it comes to selling your property. As soon as I gave pictures of my property to Gillian, they had tailored buyers into the apartment the next day and an offer on the table by end of the week. At first, you would think this could have been a fortunate circumstance with the current macro environment, but having been on the other side of things when Gillian is showing you a property, you see how effective she is at making people see how this could be their home and giving you the time to understand if it is for you or not. Sometimes her advise is honest and tough but it is always in the benefit of her vendors and buyers and not to just make a sale! I look forward to working with you on my next project :D

Herbie · 18 November 2023 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 15 June 2024

Dear Herbie, We are so pleased that you have had such a positive experience with Gillian, Emma and the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Very good to have Tom French as on-site trouble shooter .... the fact that he is himself a Landlord means that he totally gets it. And for me it gives me that sense of security that stuff won't be left hanging and I can get on with my life without fretting ... well, without fretting too much ! That is a huge freedom for me - and not available from all Letting Agents - just saying ! Keep it up Mountgrange and all your team.

Anthony · 10 November 2023 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 15 June 2024

Dear Anthony, We are so pleased that you have had such a positive experience with Tom and Mountgrange Heritage. Thank you so much for taking the time to write your review.

5/5

Trustpilot

Fantastic experience

I had a fantastic experience with Mountgrange Heritage when selling my property in West London. Their team's professionalism and expertise made the entire process smooth and stress-free. From accurate property valuation to effective marketing, they exceeded my expectations. Their commitment to achieving the best result for me was evident throughout. I highly recommend Mountgrange Heritage to anyone looking for top-notch property services in West London.

Jason · 3 November 2023 · Mountgrange Heritage London (13B Stratford Road)

5/5

Trustpilot

I had such an amazing experience with…

I had such an amazing experience with Mountgrange Heritage. The team are committed and caring, they kept me informed every step of the way giving me regular updates - something I have always struggled to get with previous estate agents.

Rebecca · 3 November 2023 · Mountgrange Heritage London (13B Stratford Road)

5/5

Google

Rating only, no written review.

Simon · 23 October 2023 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 22 October 2024

Dear Simon, We are extremely pleased to hear that you have had such a positive experience with Mountgrange Heritage. Thank you so much for taking the time to write your review, it really means a lot to us.

5/5

Google

Great team who kept us informed on every step of the process, and able to get us a good result.

David · 23 October 2023 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 22 October 2024

Dear David, We are extremely pleased to hear that you have had such a positive experience with Mountgrange Heritage. Thank you so much for taking the time to write your review, it really means a lot to us.

5/5

Google

I strongly recommend the senior associate Chanel Rapallini, serious, proactive and always available to talk and help.

Fabrizio · 23 October 2023 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 22 October 2024

Dear Fabrizio, We are so pleased that you have had such a positive experience with Chanel. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

What a lovely company to deal with, constantly over the years have always been a favourite, big thank you to Chanel for being such a super star

Rosie · 23 October 2023 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 22 October 2024

Dear Rosie, We are extremely pleased to hear that you have had such a positive experience with Chanel and Mountgrange Heritage. Thank you so much for taking the time to write your review, it really means a lot to us.

5/5

Google

I highly recommend using Mountgrange Heritage. We had help from Dominic Waddington, he was very professional and made the process seamless.

Harry · 23 October 2023 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 22 October 2024

Dear Harry, We are so pleased that you have had such a positive experience with Dominic and we value your feedback. Thank you so much for taking the time to write your review.

5/5

Google

Bethany was very efficient to offer us an excellent option and was fast and professional. Thanks Bethany. Great experience with u.

Gawad · 23 October 2023 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 22 October 2024

Dear Gawad, We are so pleased that you have had such a positive experience with Bethany. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

I have worked with MGH for over 15 years both sales and lettings and find them honest, professional, knoweledgable and highly personable. I would continue to use them for both sales and lettings.

Sarah · 23 October 2023 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 22 October 2024

Dear Sarah, We are so pleased that you have had such a positive experience with Mountgrange Heritage and we value your feedback. Thank you so much for taking the time to write your review.

5/5

Google

Chanel has been very helpful and enthusiastic with our property search. She remains in good contact with us and provides us with relevant updates on any new properties that may be of interest to us.

Julia · 23 October 2023 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 22 October 2024

Dear Julia, We are so pleased that you have had such a positive experience with Chanel and we value your feedback. Thank you so much for taking the time to write your review.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Mountgrange Heritage

Which Mountgrange Heritage office has the most reviews?

London (27 Kensington Park Road) has the most, with 379 reviews rated 4.8 out of 5, followed by London (13B Stratford Road) with 347.

Where are the Mountgrange Heritage offices?

The three Mountgrange Heritage offices, by town:

Has Mountgrange Heritage won any awards?

Yes. In The Trusted Agent 2026 awards: Mountgrange Heritage, London won Gold; Mountgrange Heritage, London won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent