Trusted Agent profile

Mountgrange Heritage estate agents in London

4.8

★★★★★ Excellent

675 reviews across 3 offices and 3 platforms

Mountgrange Heritage has three offices, all in London. Together they have 675 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

529

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

6

Reviews on Facebook

Business-wide

Trustpilot logo

140

Reviews on Trustpilot

Business-wide

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Our offices

Mountgrange Heritage's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Mountgrange Heritage, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Mountgrange Heritage office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I want to give a big thanks to Archie Turner for being so helpful and proactive during our home search. He made sure we had all the info, photos, and videos we needed since we couldn't visit in person. His support really made a difference and we're so thankful for his help!

Jingwen · 12 August 2024 · Mountgrange Heritage London (27 Kensington Park Road)

Agent replied · 10 November 2024

Dear Gu, We are so pleased that you have had such a positive experience with Archie and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

I have had a business relationship with Mountgrange Heritage for many years and i find them to be very professional and knowledgeable. I deal quite a bit with Veronica in property management and the above comments certainly apply to her Chris Lewis

Chris · 12 August 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 26 August 2024

Dear Chris, We are so pleased that you have had such a positive experience with Veronica and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

I am writing to express my sincere appreciation for the outstanding service provided by Veronica Wells, an exceptional estate agent I have had the pleasure of working with at the Mountgrange Heritage - Kensington office. From the very beginning, Veronica has demonstrated a high level of professionalism, responsiveness, and dedication. Thank you, Veronica, for your hard work and dedication. It has been a pleasure working with you.

Tony · 12 August 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 26 August 2024

Dear Tony, We are so pleased that you have had such a positive experience with Veronica and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Excellent estate agency / property mgmt service. I have rented with Mountgrange Heritage for the past three years and have never had one issue as a tenant. The team is always very helpful, professional, and respsonsive. Tom French in particular has been very helpful whenever maintenace or issues arise.

Edward · 5 August 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 26 August 2024

Dear Edward, We are so pleased that you have had such a positive experience with Tom and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

I have been working with Mountgrange Heritage for a while now and more recently my point of contact has been Tom French. He cares about the properties he manages and you really feel that it is being well looked after. I would not hesitate to recommend him and the team.

Sophie · 5 August 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 26 August 2024

Dear Sophie, We are so pleased that you have had such a positive experience with Tom and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

I have been renting from them for the past 2 years and I have noticed that they have made more recently changes to improve my experience as a tenant. Previously, I have had a lot of my complaints were not addressed but after Tom joined the team, the issues from previous property managers are being addressed quickly. I am also happy with the speed of communication now with constant updates and things are just sorted much faster.

Aliea · 5 August 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 26 August 2024

Dear Aliea, We are so pleased that you have had such a positive experience with Tom and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Trustpilot

I was looking to buy a flat in central…

I was looking to buy a flat in central London.We found a very nice flat with Mountgrangeheritage.Mrs Pushkarna, was very professional and helpful in helping us to manage the transaction.I strongly raccomend Mountgrangeheritage.

FILIPPO · 2 August 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 24 August 2024

Dear Filippo,We are so pleased that you have had such a positive experience with Gillian and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Trustpilot

Veronica Wells working with Mountgrange Heritage

Veronica manages everything to do with my flat in an efficient and friendly way, whether it is dealing with tenants, organising maintenance issues or sorting out any unexpected thing that crops up. This means that I can relax in the knowledge that my property is in good hands and that everything that needs to be will be taken care of.

Edwin · 1 August 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 24 August 2024

Dear Edwin, We are so pleased that you have had such a positive experience with Veronica and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Trustpilot

Excellent estate agency!

Excellent estate agency / property mgmt service. I have rented with Mountgrange Heritage for the past three years and have never had one issue as a tenant. The team is always very helpful, professional, and respsonsive. Tom French in particular has been very helpful whenever maintenace or issues arise.

Ed · 31 July 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 24 August 2024

Dear Ed,We are so pleased that you have had such a positive experience with Tom and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Trustpilot

Amazing service from Emily

Amazing service from Emily. From enquiry to virtual viewing, it was complete within a matter of hours. Pretty impressive if you ask me! Despite not renting a property from Mountgrange in the end, I would highly recommend their services for anyone wanting to rent or buy in London or the Cotswolds. Again, thank you.

Luis · 29 July 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 24 August 2024

Dear Luis,We are so pleased that you have had such a positive experience with Emily and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Really helpful

George · 27 July 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 26 August 2024

Dear George, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Veronica Wells, excellent job always available and ready to help.

J · 27 July 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 26 August 2024

We are so pleased that you have had such a positive experience with Veronica and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Madison was brilliant, professional and super efficient, would definitely contact her and the branch in the future

Andrea · 27 July 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 26 August 2024

Dear Andrea, We are so pleased that you have had such a positive experience with Madison and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Very helpful and constantly on hand for any queries or issues that occurred. Tom French is particular is quick to respond and resourceful.

Alex · 27 July 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 26 August 2024

Dear Alex, We are so pleased that you have had such a positive experience with Tom and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Veronica does a great job, always available and extremely diligent on sorting out any issues you may have. Amazing service!

Federico · 27 July 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 26 August 2024

Dear Federico, We are so pleased that you have had such a positive experience with Veronica and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Many thanks to Tom French for his ongoing support with our day to day queries. Your professionalism and responsiveness are much appreciated. Alicia

Alicia · 27 July 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 26 August 2024

Dear Alicia, We are so pleased that you have had such a positive experience with Tom and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Veronica is extremely nice to deal with and very good in a crisis! She was over immediately with help when we had water pouring through the ceiling.

Fiona · 27 July 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 26 August 2024

Dear Fiona, We are so pleased that you have had such a positive experience with Veronica and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Having worked with with Madison on a recent sale, I can testify to her professionalism, hunger, endless enthusiasm and dedication to her craft. Mountgrange Heritage are lucky to have her.

Ollie · 27 July 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 26 August 2024

Dear Ollie, We are so pleased that you have had such a positive experience with Madison and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

I can thoroughly recommend Mountgrange as a management agency. Having been a tenant for almost 8 years, they have been nothing but responsive and helpful. All of the staff I have dealt with have been friendly and accomodating

Naomi · 27 July 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 26 August 2024

Dear Naomi, We are so pleased that you have had such a positive experience with Mountgrange Heritage over the years. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Madison is always lovely to work with. She is extremely professional and has a great knowledge of property. Highly recommend!

Thomas · 27 July 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 26 August 2024

Dear Thomas, We are so pleased that you have had such a positive experience with Madison and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Amazing experience renting through Mountgrange Heritage and working with Tom, our property manager. The entire team has been so responsive and helpful!

Myrna · 27 July 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 26 August 2024

Dear Myrna, We are so pleased that you have had such a positive experience with Tom and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Madison is that rare combination in agents of friendly, honest, approachable yet very knowledgable, diligent and hardworking …. I deal with literally hundreds of agents week in and week out as a Buying Agent and can absolutely confirm this to be the case. If only Madison was the template at ‘selling agent school’!

Sarah · 27 July 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 26 August 2024

Dear Sarah, We are so pleased that you have had such a positive experience with Madison and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Had a fantastic experience working with Madison. Always highly professional and knowledgeable. I would definitely recommend her to anyone looking to buy or sell in the area!

Catherine · 27 July 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 26 August 2024

Dear Catherine, We are so pleased that you have had such a positive experience with Madison and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

4/5

Google

Madison (and Gillian) has been tenacious in pursuing potential clients during a difficult period for flat sales in the area, and most diligent in following up with sitting tenants, solicitors and buyer during a prolonged completion perod to ensure all went smoothly.

James · 27 July 2024 · Mountgrange Heritage London (13B Stratford Road)

Agent replied · 26 August 2024

Dear James, We are so pleased that you have had such a positive experience with the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.

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Questions about Mountgrange Heritage

Which Mountgrange Heritage office has the most reviews?

London (27 Kensington Park Road) has the most, with 379 reviews rated 4.8 out of 5, followed by London (13B Stratford Road) with 347.

Where are the Mountgrange Heritage offices?

The three Mountgrange Heritage offices, by town:

Has Mountgrange Heritage won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

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