Trusted Agent profile
★★★★★
675 reviews across 3 offices and 3 platforms
Mountgrange Heritage has three offices, all in London. Together they have 675 reviews on three platforms, rated 4.8 out of 5 overall.
529
Reviews on Google
All 3 offices
6
Reviews on Facebook
Business-wide
140
Reviews on Trustpilot
Business-wide
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Mountgrange Heritage's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Mountgrange Heritage, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHonor was an absolute delight to deal with, she made the whole process of buying so seamless and professional. I highly recommend Honor and the team at Mountgrange Heritage.
Dear Grace, We are so pleased that you have had such a positive experience with Honor and the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleWe initially contacted Arne for one particular property which did not finally meet our criteria. Arne kept in touch regularly and was very proactive in trying to find us a home. Arne was professional and friendly. He understood our situation and tried to show us a broad spectrum of places.
We are so pleased that you have had such a positive experience with Arne and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleJust recently sold my house with the team at Mountgrante Heritage. What a pleasant experience. The team were very professional, honest and pragmatic about what was realistic from a numbers perspective. A deal was done only after a few showings. The deal process itself was very smooth, the team clearly know what they are doing. Overall a top notch experience! Thank you Michael, Tim and team 👍🙏
Dear Nikolai, We are so pleased that you have had such a positive experience with the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleKatie H was absolutely fantastic! Would highly recommend her and will pass on her details to friends.
Dear Shreman, We are so pleased that you have had such a positive experience with Katie and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleProfessional agency, Emily and Kathryn have been very responsive and helpful for finding a flat, securing an offer and signing the tenancy agreement.
Dear Loana, We are so pleased that you have had such a positive experience with the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleKathryn and Emily from the Notting Hill office were great to work with, professional, and communicative throughout our process even as we were letting from abroad, site unseen. I would recommend working with this agency to those looking in the area.
Dear Austen, We are so pleased that you have had such a positive experience with the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleMy wife and I just finalized a lease through Mountgrange Heritage and could not be more pleased with the services they provided. The team we worked with (Katie and Kathryn) were far and away the most professional, knowledgable and helpful agents we encountered in our entire process of finding a flat in London. Punctual, friendly and thorough at every step. Thank you to the whole team!!
Dear Ray, We are so pleased that you have had such a positive experience with the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
TrustpilotTom has been looking after my rental…
Tom has been looking after my rental properties for nearly 2 years and has done a very professional job making sure that the tenants are looked after, and that all matters are attended to swiftly.
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
TrustpilotVery professional and friendly
We initially contacted Arne for one particular property which did not finally meet our criteria. Arne kept in touch regularly and was very proactive in trying to find us a home. Arne was professional and friendly. He understood our situation and tried to show us a broad spectrum of places.
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
TrustpilotArchie was fantastic
Archie was fantastic! Super reliable, kept me updated throughout, and made the entire process smooth.
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
TrustpilotArchie Turner was incredibly responsive…
Archie Turner was incredibly responsive and conscientious of our needs / requirements for the search. Really appreciated his regular check-ins without adding pressure.
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
TrustpilotA very smooth experience
This is my first experience renting through Mountgrange Heritage and I am extremely happy with the experience. They were extremely friendly and helpful in every step (thank you Elizabeth and Veronica) and the property was rented very quickly. A great service!
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
TrustpilotTop notch experience selling my…
Top notch experience selling my property with the team. Professional and very knowledgeable. Overall a great experience.
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
TrustpilotGreat service from Veronica and the…
Great service from Veronica and the Lettings team. Nothing was too much trouble highly recommend
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleEasy and communicative
Dear Neil, We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleKatie was very professional and went the extra mile to provide insightful information and helpful advice on properties.
Dear Shannon, We are so pleased that you have had such a positive experience with Katie and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
Google'Katie is very dedicated at what she does, and has been really great and helpful with property advice I've had.
Dear Madeline, We are so pleased that you have had such a positive experience with Katie and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleEmily was fantastic throughout the process of finding a suitable flat - I couldn't be happier with the final choice. She even helped me with furniture & making sure the flat is in perfect condition for my move in. Thanks again for everything!
Dear Lisanne, We are so pleased that you have had such a positive experience with Emily and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleAn absolutely competent and welcoming real estate agency! I got the contact from a friend and was very pleased. My assigned agent Emily was extremely professional, not pushy at all (seldom in London) and definitely eager to find me a flat that fit my criteria!
Dear Elisabeth, We are so pleased that you have had such a positive experience with Emily and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleWe had an excellent experience with Katie from Mountgrange Heritage while looking for a property to let. She was super friendly, responsive and organised. Katie quickly understood what we were looking for and was highly proactive at reaching out to show us new properties that met our requirements. All the properties we saw matched the photos which was fantastic.
Dear Carlos, We are so pleased that you have had such a positive experience with Katie and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
TrustpilotGreat experience
I had the pleasure of having Madison at Mountgrange as my agent! She was quite honesty amazing! As someone who was clueless & confused about the housing market, she was helpful & patient! Compared to other agents that felt fake & forced, Madison was knowledgeable & factual but not condescending, exactly what one should hope for when buying a property, especially a clueless first time buyer!
We are so pleased that you have had such a positive experience with Madison and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleArne has been incredibly helpful and trustworthy throughout my property search. I would highly recommend
Dear Robyn, We are so pleased that you have had such a positive experience with Arne and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
TrustpilotPractical, professional and quick
Mountgrage Heritage have been and continue to be a very effective managing agent. Tom French has brought a great level of responsiveness and effective communication and would highly recommend.
Dear Alastair,We are so pleased that you have had such a positive experience with Tom and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
TrustpilotRenting is easy with Mountgrange!
Our experience renting with Mountgrange Heritage has been exceptional. They made the entire process stress-free, from viewing to moving in. Any concerns we have had since moving in have been promptly addressed and they continue to provide excellent support. Highly recommend Mountgrange to anyone looking to rent in the area!
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (27 Kensington Park Road) has the most, with 379 reviews rated 4.8 out of 5, followed by London (13B Stratford Road) with 347.
The three Mountgrange Heritage offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.
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