4/5
TrustpilotGood communication
I had a few problems leading up to moving in but I must admit that everyone I spoke to at Morris listened to me and worked with me to resolve them
Trusted Agent profile
Morris Homes Ltd estate agents in Bebington, Hilton, Wigan and 5 more
★★★★★
998 reviews across 8 offices and 3 platforms
Morris Homes Ltd has eight offices, in Bebington, Hilton, Wigan, Lytham St. Annes, Tamworth, Upholland, Hugglescote and Rugby. Together they have 998 reviews on three platforms, rated 4.2 out of 5 overall.
50
Reviews on Google
All 8 offices
8
Reviews on Facebook
All 8 offices
940
Reviews on Trustpilot
Business-wide
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Our offices
Morris Homes Ltd's eight offices, most reviewed first. Each has its own page.
- Morris Homes Ltd BebingtonBromborough, CH62 7BY881 reviews · 11 on Google (3.4)60 in the last 90 days
- Morris Homes Ltd HiltonDeerwood Fold, Lucas Lane, DE65 5FL858 reviews · 2 on Google (5.0)60 in the last 90 days
- Morris Homes Ltd WiganOrrell Road, Orrell, WN5 8HN854 reviews · 2 on Google (5.0)59 in the last 90 days
- Morris Homes Ltd Lytham St. AnnesShepherd Road, St. Annes, FY8 3JB846 reviews · 2 on Google (4.5)60 in the last 90 days
- Morris Homes Ltd TamworthAshby Road, B79 0AA842 reviews · 3 on Google (5.0)60 in the last 90 days
- Morris Homes Ltd UphollandChequer Lane, WN8 0DE839 reviews · 27 on Google (3.8)44 in the last 90 days
- Morris Homes Ltd HugglescoteGrange Road, LE67 2NL826 reviews · 3 on Google (5.0)60 in the last 90 days
- Morris Homes Ltd RugbyCrick Road, Houlton, CV23 1AS0 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Morris Homes Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotGreat experience…
Despite experiencing delays in buying our property due to holds ups on our buyers behalf, the staff were always patient and helpful when we spoke to them, even up until the morning of the purchase. The house wasn't our primary choice, but the finish has been really well done and any issues on the snagging list was resolved within a couple of weeks. A pleasure to deal with.
5/5
TrustpilotI’ve had a fantastic buying experience…
I’ve had a fantastic buying experience through Morris Homes! From reservation to completion, they kept me informed and up to date and were always on hand to answer any questions or concerns I may have had. They recommended a financial adviser and solicitor, both were great and I would definitely use them again. I legally completed and moved in in just 6 weeks thanks to the great team work of everyone involved!! Since moving in I have had a follow up call from a Director at Morris to ensure that everything is okay with my new home which I thought was excellent. There have only been a few minor snags, which is fully expected when buying a new build property and they have been dealt with quickly and efficiently. Overall I’m very happy with Morris Homes and I wouldn’t hesitate to recommend them or buy from them again!!
1/5
TrustpilotDeeply regret buying from Morris Homes
I’ve lived in a Morris Home for 10 years. And in addition to leaks through the ceiling and generally poor plumbing. The worst experience by far has been their complete neglect of the estate once you move in and they have your money. 10 years on the roads still haven’t been adopted by the local authority because they haven’t been completed by Morris Homes to an acceptable standard. Would never buy from Morris Homes again or live on an estate they manage.
4/5
TrustpilotA happy buying process
Very professional. Good communication throughout the process. Very quick to do snagging. Very happy with the flat.
3/5
TrustpilotGood experience with purchase but after…
Good experience with purchase but after sale not great.
5/5
TrustpilotTop Rated Builder
Morris homes have provided exceptional customer service since the initial reservation till the completion, also their after care service is fantastic.I would highly recommend this company & a family friend has also purchased from them within the same site in Glebelands Park, Leicester.
3/5
TrustpilotI don't in all honesty consider that my…
I don't in all honesty consider that my house was completed to an acceptable standard before I moved in. The quality of some aspects, most particularly, the paint and woodwork (skirting boards/door frames) were, in my view, poor. The attention I received from the onsite staff, particularly Martin and Chris was very good but in many cases, they were not able to remedy all of the issues I had without basically removing all of the carpets and re-painting huge areas of the house including the stair banisters etc. I realise that I moved in during the height of covid-19 (this was not at my request). However, if I was moving in to the house then in my view, it should have been completely finished to a high standard.
1/5
TrustpilotPoor communication throughout from the…
Poor communication throughout from the sales team
4/5
TrustpilotBrilliant Service from Morris Homes
Morris Homes is excellent in what they do. From the first call until the house was sold to us everything was done in a professional way. Fei was great in getting us the price and the lawyer and was excellent in the rest of the process. Martin kept us informed in every stage and was very helpful to us. I would strongly recommend Morris Homes to who everyone looking to buy a house. They have got a brilliant services and a great team to work with.
4/5
TrustpilotOverall we are very happy with our…
Overall we are very happy with our lovely new home. What we didn't anticipate was the number of snags. We had previously bought a new build and did not experience snags to the scale of our Morris homes house. Having said that, when we have reported any snags Morris homes have sorted these in a timely manner except for our issues with our Bifold doors/conservatory which I believe is down to an external company's fitting faults. So while 8 months down the line things are still going wrong in our house, although this is very frustrating and sometimes feels like it's never going to end, the issues are getting fixed.
1/5
TrustpilotI wish I could give 0 stars
I wish I could give 0 stars! Absolute joke of a company. They lie to you, get your money and then you never hear from them again. The worst customer service. I live in a block of flats and we pay an expensive yearly service charge yet still things are going wrong and morris are no where to be found. And now we have RATS inside the building because they can’t fit kitchens properly apparently. And they lie to you to make a quick sale but you end up paying the price for it!
5/5
TrustpilotI took out my mortgage with Morris…
I took out my mortgage with Morris Homes. The property in question is at St George's Fields, Wootton, Northampton. Special mention goes to Amy. Amy is very professional, a virtuoso in her field, very helpful and courteous. If I had any scepticism about my choice of a first home, Amy cleared such scepticism and convinced me of my choice. Today I couldn't be happier that I chose Morris Homes with the help, skill, expertise and excellence of Amy. I would recommend Morris Homes over and again. What are you waiting for??? Visit Morris Homes today.
1/5
TrustpilotVery Disappointed/poor quality
1. Misleading Marketing/Advertising/Brochures.2. People at the top not in touch with ground level operation and quality.3. Very poor workmanship/attention to detail.4. Poor quality.Very disappointed, I thought Morris Homes was one of the better quality developers!
5/5
TrustpilotHighly recommended 👌
I'm very happy that we got a house from Morris Homes. Highly recommended 👌
2/5
TrustpilotGloss knocked off oh so fast
We moved into our first new home as a family in June. We’d waited a long time get our first home together after previously having our own separate homes. We chose our morris home after much deliberation on plots and designs but eventually settled on our choice and drove forward with the purchase. It was a big blow to have our new home derailed by coronavirus but it made us more and more eager to get our move date. We got to view our finished home the day before we moved in. It was then that the shine was knocked off our new home. The finish inside the house was great, until that was you looked past the initial wow. I informed the sales girl when we handed the keys back in after the viewing that I wasn’t at all happy with the paint finish. We had poor paintwork on top of rough woodwork that hadn’t been sanded down. We had paint runs in gloss that had been allowed to set. We had skin from gloss paint as well as brush hairs dried into the paintwork. There was patchy ceilings too. The ceilings had borderlines in the plaster work. The board joins were visible and there were rough areas on walls with bumpy areas. Our vinyl floor had glued dried into its surface. Our garden path had a trail of paint from house to gate dried into it. The metal strips around the doormat had glue residue and dirt dried into it. The cross bars on our windows were loose because clips had not been fitted. The shower trap was broken and covered up. A tile behind the shower control broken. 3 of 4 bifold doors were scratched. Protective film on upvc was still under seals on bifold doors, as it was with the shower tray and sealant run over it. Kitchen cupboards had carousels we’d paid for missing, doors rubbing when the opened because they weren’t straight. Cupboard doors wobbling because only one screw not 2 was in hinges. A chip in the worktop and multiple scratches in a brand new stainless steel hob. A shed with doors that didn’t meet in the middle letting rain inside and a bush missing from our front hedgerow. We also had no phone or internet for the first 2 months because the house wasn’t registered and phone lines were hidden by the builders. So what had started as a dream move has been a non stop battle so far from June 11th to today to get our problems fixed. The finish of the house is most certainly not what I would have expected from the best part of a quarter of 1 million pounds. Would I recommend Morris to a friend? Yes I would. Because despite the issues we have faced I believe that it’s probably not indicative of Morris as a builder. If it is, then there’s real issues. But I love my new home, our family will love our new home. But we can’t settle in until we get the finish we should have had that day before we moved in and viewed it.
4/5
TrustpilotMorris Homes
Morris Homes have been wonderful to deal with. From the beginning the sales manager in the office was just wonderful, polite, helpful, nothing was ever too much trouble. Moving in was made easy and the team on site are available for any help needed. We had a slight issue with our snagging list being done but that was due to lockdown and as soon as possible the site manager saw to it that the jobs were done. We are still finding a few issues that are now going through customer service, so far that too has been great! Love our Morris Home!
5/5
TrustpilotAmazing
Helpful through the whole process
5/5
TrustpilotThis is my 2nd new build I have purchased with Morris Homes
This is my 2nd new build I have purchased with Morris Homes on the same development and the only reason why I moved again was to gain a 4th bedroom because I originally had a 3 bedroom. I have dealt with them twice now and I have to say that everyone who I have spoken to have been excellent. As with all new builds there are snagging issues and you’re moving onto a building site until complete, which I accepted, but have to say that any snagging raised has been dealt with and there was not much compared to some horror stories I have heard in regards to other builders. My family and I can’t fault the house, the management of the move and support post moving in and so would recommend them to anyone, so much so that I was more than happy to buy a second property with them.
5/5
TrustpilotExtremely happy with the whole…
Extremely happy with the whole experience from morris homes, their staff have been fantastic, especially Pam and miles, who treated us brilliantly through the whole process. We love our new home. We would highly recommend morris homes to anybody looking for a new home.
5/5
TrustpilotBest one
Aimee was very helpful throughout the sales process. Very friendly. Overall hasslefree experience. Quality of the house is outstanding.
3/5
TrustpilotNice house but lacks attention to detail externally
We are generally happy with our new house, but disappointed with some of the brickwork and render and just about every window and door needed adjusting when we moved in, which shows there either wasn't a check prior to handover or it was poorly executed.
3/5
TrustpilotI appreciate new houses have snagging…
I appreciate new houses have snagging lists and it’s great that these get rectified. However, it’s concern concerning when a plumber fits a shower control upside down because he’s messed the rest up and it’s the only way he can fit it on! More concerning that someone must sign work off before you sell these houses.Still waiting on 2 big jobs but now it’s been handed to customer services to deal it feels nothing is happening.
1/5
TrustpilotAwful- do not buy
We bought a new 5 bed house on Greenlakes rise, what an awful experience so far, so many major things wrong with the house, no proper checks done before we moved in, they should be ashamed
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Morris Homes Ltd
Which Morris Homes Ltd office has the most reviews?
Bebington has the most, with 881 reviews rated 4.2 out of 5, followed by Hilton with 858.
Where are the Morris Homes Ltd offices?
The eight Morris Homes Ltd offices, by town:
- Bebington: Bromborough, Bebington, CH62 7BY
- Hilton: Deerwood Fold, Lucas Lane, Hilton, DE65 5FL
- Hugglescote: Grange Road, Hugglescote, LE67 2NL
- Lytham St. Annes: Shepherd Road, St. Annes, Lytham St. Annes, FY8 3JB
- Rugby: Crick Road, Houlton, Rugby, CV23 1AS
- Tamworth: Ashby Road, Tamworth, B79 0AA
- Upholland: Chequer Lane, Upholland, WN8 0DE
- Wigan: Orrell Road, Orrell, Wigan, WN5 8HN
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