Every review we hold for the Upholland office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe have recently purchased our new home in this lovely development.
We have recently purchased a new home with Morris on the Greenmount Manor development in Bury. We have been in the property for just over three weeks. Having purchased a new build previously through a national house builder, I had a perception of how the process would be and the issues that may crop up. With Morris it has been such a positive experience for us and we couldn't be happier with our new home. I would just like to say a big thank you to Claire Glassey from the sales office who has been extremely friendly and supportive through the whole process ( So lovely that we wish she was going to be one of our neighbours!) And also thank you to Dean the site manager, he really has gone out of his way to make sure that we have settled in to our home and made sure that everything has been to our satisfaction throughout.
Gareth · 23 May 2026
★★★★★ 5/5
TrustpilotThe Meadows in Macclesfield
We visited The Meadows in Macclesfield, we were impressed with the high standard of work evident in the show home. The house we were interested in had a reservation on it but Wendie kept us up to date with how that was progressing. She arranged a plot visit for us, took time out to show us the available fixtures and fittings should the plot come available. In the end, we decided the house wasn't for us due to the location as it was too much of a relocation for us. Wendie was amazing, so understanding even wishing us luck with our eventual move. I can't fault her professionalism and caring nature, she is a definite asset to Morris homes.
Michaela · 30 April 2026
★★★★★ 5/5
TrustpilotRob at the Shelbourne Estate
My partner and I are looking to buy our first home together. We visited both Morris homes and the Shelbourne estate, Hursbury Grange. We spoke to Rob at the Shelbourne estate and genuinely had a really great experience. Rob was knowledgeable, professional and patient with all our questions. We viewed a few homes which we loved and Rob was able to help us so much with starting our decision towards what our first home may look like. We look forward to our journey of purchasing a home, which has been highly influenced by Rob today.
Anon · 24 April 2026
★★★★★ 5/5
TrustpilotOutstanding customer service in Northampton
We recently put a reservation in a house after weeks of deliberation in Northampton. The one thing that made all the difference was the assistance of Michaela. She was ever so patient with us no matter how many times we returned to ask more questions. She answered all the questions fully and got the other answers that she didn’t have in a timely manner. When she said she would let us m ow, she always did. Michaela was so lovely even standing in the house with us and giving us design ideas and really listening to what we wanted in our home and worked with us to make that a reality. One Saturday I think she spent nearly the whole day with us going through papers, pulling out blue prints to answer yet more questions, and going back to into the house to help us visualize the space. She never ever made us feel like we were being too much or that the next question wasn’t welcomed. Michaela was never impatient or hurried us. Just an incredibly friendly vibe and a lovely “here to help you” attitude. She genuinely cares about the customer and wants them to be happy which is a rare find in this business. And in the end we made the reservation for the home because of the expertise and help she provided. If it wasn’t for her, I don’t think we would have got there. Michaela really went above and beyond and we are seriously grateful for her help. We are looking forward to moving in. Thank you so much! It was an absolute pleasure to write this review!
Laurie · 13 March 2026
★★★★★ 5/5
TrustpilotLizette at Princess Meadow is great!
We went to Princess Meadows and spoke with Lizette. It was an initial enquiry as we are at the beginning of our home move adventure and just wanted to look around to get a feel for the houses/estate, but Lizette was lovely from the off. She was warm and friendly and very informative - we’ve been to other sites previously and either been fobbed off or bored to tears, but Lizette was warm and engaging, and a credit to Morris Homes!
Mr · 24 February 2026
★★★★★ 5/5
TrustpilotExcellent Front of House!
We've not bought a home from this company yet but we were very happy and impressed with the service we received from Rob, following our enquiry about The Orchards in Fullbourn. Rob's email communication was first class; polite and informative. Upon our visit to the site, he was most helpful in answering all our questions, and he fully explained the various options. Rob does a grand job on behalf of Morris Homes. Many thanks Rob.
HJhappy · 27 February 2026
★★★★★ 5/5
TrustpilotExcellent on site viewing
The lady site representative at The Meadows site in Macclesfield was very welcoming. She gave us a helpful summary of their properties and features. We were also able to view one of the show houses where she explained the main features and we were able to see the quality of the building and its fittings. She also explained how various options were available to buy a property such as Part Exchange and Smart Move.
David · 23 February 2026
★★★★★ 5/5
TrustpilotOverall
Overall, we are very happy with our experience with Morris Homes. Jess was fantastic throughout the entire process; she kept us updated with regular messages and photos of the building progress, which was a lovely touch. She was incredibly patient, taking the time to explain everything about the property and following up consistently for our various appointments. Her helpfulness made a huge difference.
Abijith · 10 May 2026
★★★★★ 5/5
TrustpilotShelbourne Estates Hunsbury Grange
When we first visited Shelbourne Estates at Hunsbury Grange, Pauline made us feel at ease and at home already. The second time when we had loads of questions about a specific home, we met Lynne and was also lovely, was patient throughout the process, was thorough in explaining things and gave us the motherly vibe which we really appreciated as a young couple whose weighing a lot of options!
Customer · 23 February 2026
★★★★★ 5/5
TrustpilotTracy at Arden park has been fantastic…
Tracy at Arden park has been fantastic throughout the buying experience even when I decided to switch plots she made everything simple and easy. After visiting many different developments and countless visits the customer service at Shelbourne Estates has been by far the best of any builder. A big credit to the company I haven’t been easy to deal with and asked so many questions but always takes the time to answer everything.
Jav · 13 December 2025
★★★★★ 5/5
TrustpilotAbove and beyond support
We recently bought our new home through Morris Homes, and Ann was absolutely exceptional throughout the entire process. From start to finish, nothing was ever too much trouble, no question was too small, and no request was an inconvenience. Ann made everything feel effortless and kept us reassured every step of the way. Her professionalism, friendliness, and genuine care made such a difference to our home-buying journey. We couldn’t have asked for a better experience and are so grateful for all her support.
Laura · 12 September 2025
★★★★★ 5/5
TrustpilotHugglescote Grange
Having moved into our new build home in June we can honestly say the team at Hugglescote have been excellent!! Jack and Pauline helped with the purchase they provided all the information we needed and just getting everything sorted - from the day we phoned to make an enquiry to making our reservation Jack was able to answer our (many) questions. We were pleasantly surprised by the build quality and the ‘extra features’ that were included as standard - turfed garden/burglar alarm/outside tap and spot lights in kitchen and bathroom. Following completion and moving in the site team - Martin and Richard were on hand to help with our snagging list - most of which were very minimal and all sorted out in relatively good timing and with very minimal disruption to ourselves.
Alice · 10 September 2025
★★★★★ 5/5
TrustpilotGreat visit to a lovely site
My dad and I popped in to the Station Grange site today and spoke to Jess. Jess was incredibly helpful and made us feel so very welcome. Excellent information about the site and so lovely to hear how the historical buildings and beautiful trees are being preserved. Lovely show homes as well!! Thank you Jess
Laura · 16 April 2026
★★★★★ 5/5
TrustpilotNothing was too much trouble
Having now been in our home just under 2 months we can say we have had a wonderful experience with Morris home. Jack in sales and the site management - Martin and Richard have been great - nothing has been too much trouble! We had a few minor snags when we moved in -nothing out of the ordinary biggest and they were efficient at getting them sorted for us, not everything happened over night but everything was completed in a timely manner and nothing was too disruptive for us. Jack has been helpful in reporting any issues for us and helped us with any questions we might have. The whole process of buying our new home has been made very smooth with the help of Jack and Pauline in the sales team, they have bother been so helpful and always very friendly and approachable.
Alice · 25 July 2025
★★★★★ 5/5
TrustpilotI was in today at the Rivington park
I was in today at the Rivington park, Morris homes. Its awesome and well built . Perfect solid homes. So many thanks to Vic for being amazing taking us round , answering all the questions and signposting to mortgage advisors. It was pleasure. I highly recommend it guys
Prince · 6 May 2026
★★★★★ 5/5
TrustpilotFirst time buyer
We walked in without an appointment to try and see if they had capacity to see us. Jess was soooo accommodating.. We are first time buyers and had lots of questions. We left feeling a bit more informed than when we went in.. Thank you sooo much Jess, will definitely be getting in touch..
Bare · 7 March 2026
★★★★★ 5/5
TrustpilotRob at Shelbourne Hunsbury Grange was…
Rob at Shelbourne Hunsbury Grange was exceptional, showed us the plots with real enthusiasm (something other builders lacked) took time to get to know me and my partner. We will be returning shortly for our second viewing which we are excited for😁
Ethan · 25 May 2026
★★★★★ 5/5
TrustpilotBeautiful Location
Its been great pleasure to Meet Jess at Station Grand build. She will give you a full fledged information about the building and amenities. Station Grange is a wonderful place to live. Good homes are awaiting to the people to start their new life. Loved to get one in that location.
PANINDRA · 1 March 2026
★★★★★ 5/5
TrustpilotIncredible service
We recently began the process of buying our new home at Station Grange in Coventry, and from day one, Jess has been absolutely amazing. She has been patient, diligent, and made us feel completely at ease, almost like part of the family.
Vishal · 23 April 2026
★★★★★ 5/5
TrustpilotSafe Hands
Hannah has been a great help from a friendly welcome on our first visit to spending time with us helping us with our choices and patiently explaining things to us. We’re in safe hands!
Barrie · 16 May 2026
★★★★★ 4/5
TrustpilotCoventry - station grange morris homes…
We moved in to our home around a month ago. The experience has been good so far. Jess has been really kind and accommodating with our requests. We are really looking forward to living here and making new memories.
Simmi · 20 March 2026
★★★★★ 5/5
TrustpilotThe staff were very friendly and…
The staff were very friendly and welcoming, especially Jess, who was exceptionally helpful and pleasant throughout. The entire process of reserving my dream home was smooth and straightforward. Many thanks to Jessica Williams 😊
Gloria · 26 April 2026
★★★★★ 2/5
TrustpilotAftercare awful
We recently purchased a new property on the grange estate - was very excited as we had an older property before and looking forward to having all new. The service before completion cannot fault Morris Homes. Very helpful until we exchanged contracts - the 1st couple of months the property was great, then the issues started, which we expected being a new build. What we wasnt expecting was the lack of customer care from Morris. We are nearly 18 months in and still refusing to sign happy with the purchase. So far our bi fold doors have been attended to 7 times and adjusted as they keep sticking with us having to use our annual leave and wait in all day (issue not been resolved 18 months in). We have also had 6 visits for ticking pipes all through the house, had my ceiling ripped out patched 3 times with plasters and painter and cleaners coming ever other day. Again this issue hasnt been resolved and are still ticking with no luck from Morris of having it sorted. I have had two new front doors as they wouldnt lock and sit right (this is one issue now resolved). The area manager doesnt respond to any emails and seems to ignore us even though he was supposed to be dealing with the issues. The site manager we have never seen so all in all the after care is awful but the house is lovely if issues have been sorted.
Victoria · 30 April 2026
★★★★★ 5/5
TrustpilotI visited Tracey today
I visited Tracey today, at Arden Park, to help me go through what options are available, for my parents, to move. Tracey was so helpful and provided so much information.
Jen · 12 May 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
