5/5
Hannah is friendly and helpful toβ¦
Hannah is friendly and helpful to answer our question. Have a good experience in Morris Home.
Trusted Agent profile Β· Upholland
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835 reviews across 2 platforms
Chequer Lane, Upholland, WN8 0DE
Morris Homes Ltd's office in Upholland, at Chequer Lane, is rated 4.2 out of 5 across 835 reviews on two platforms, including 27 Google reviews rated 3.8.
Every review we hold for the Upholland office, from every platform, shown as written. First names only.
5/5
Hannah is friendly and helpful toβ¦
Hannah is friendly and helpful to answer our question. Have a good experience in Morris Home.
5/5
Safe Hands
Hannah has been a great help from a friendly welcome on our first visit to spending time with us helping us with our choices and patiently explaining things to us. Weβre in safe hands!
4/5
Coventry - station grange morris homesβ¦
We moved in to our home around a month ago. The experience has been good so far. Jess has been really kind and accommodating with our requests. We are really looking forward to living here and making new memories.
5/5
The staff were very friendly andβ¦
The staff were very friendly and welcoming, especially Jess, who was exceptionally helpful and pleasant throughout. The entire process of reserving my dream home was smooth and straightforward. Many thanks to Jessica Williams π
2/5
Aftercare awful
We recently purchased a new property on the grange estate - was very excited as we had an older property before and looking forward to having all new. The service before completion cannot fault Morris Homes. Very helpful until we exchanged contracts - the 1st couple of months the property was great, then the issues started, which we expected being a new build. What we wasnt expecting was the lack of customer care from Morris. We are nearly 18 months in and still refusing to sign happy with the purchase. So far our bi fold doors have been attended to 7 times and adjusted as they keep sticking with us having to use our annual leave and wait in all day (issue not been resolved 18 months in). We have also had 6 visits for ticking pipes all through the house, had my ceiling ripped out patched 3 times with plasters and painter and cleaners coming ever other day. Again this issue hasnt been resolved and are still ticking with no luck from Morris of having it sorted. I have had two new front doors as they wouldnt lock and sit right (this is one issue now resolved). The area manager doesnt respond to any emails and seems to ignore us even though he was supposed to be dealing with the issues. The site manager we have never seen so all in all the after care is awful but the house is lovely if issues have been sorted.
5/5
I visited Tracey today
I visited Tracey today, at Arden Park, to help me go through what options are available, for my parents, to move. Tracey was so helpful and provided so much information.
5/5
St Maryβs Park Development
We recently reserved at property on the St Maryβs Park development, and our experience so far has been fantastic. We are always warmly welcomed by Carol, who is incredibly friendly, professional, and knowledgeable about all the properties available, including all the added extras that come with the property. The show homes were of great quality, and we appreciated being able to explore them at our own pace without feeling pressured. Carol made sure to answer all our questions and offered to keep us informed of any updates. We are yet to meet Vic but she too has been very helpful over the phone. We highly recommend this development to anyone looking for a new home!
5/5
We had a wonderful experience buying our first home - Station Grange, Coventry
We had a wonderful experience buying our first home with Morris Homes, and a big part of that was thanks to Jess from Station Grange, Coventry.
5/5
Brilliant Aftercare Service from Kate Kennedy
My wife and I had an issue regarding our plumbing, whereby we needed immediate service as we couldn't stop the constant flow of water.We were put through to the After Care team and spoke to Kate Kennedy, who was nothing short of brilliant and empathetic.She not only put our mind at rest, but also immediately contacted MB Heating and explained the seriousness regarding our situation.Dave Hindley from MB Heating promptly came and fixed the issue with professionalism and care for our property.We cannot thank Kate and Dave enough, and they are a credit for their respective companies and epitomises what great customer service looks like.Thank you again!!
5/5
Princes Meadows Kirkham
Princes Meadows Kirkham. We were greeted by the lovely Hannah who was warm, friendly & understanding & she made us feel totally welcome. We turned up really stressed out because we didn't know what we wanted but her expertise, knowledge & great listening skills really helped to guide us into the right property for us, we never felt pressured & she was always reassuring that we could ask any questions & re visit the site whenever we needed to. It was a fantastic all round experience. Keep doing what you do Hannah, thank you so much! You were brilliant x
1/5
Anybody buying homes on new estate's
Anybody buying homes on new estate's, look a bit further in the future. Getting anything done is a nightmare, the drains on our estate have now been blocked for over a year, despite calls emails etc nothing has been done. I have even supplied video evidence of the torrents of water streaming past my house, still nothing. Took twelve months for a broken paving stone in the middle of the road to be repaired. The estate maintenance is out sourced, then sub contracted again, price goes up every six months and the visits get fewer. It really is disgusting. Would have been better off buying a tent.
1/5
Built like s#!t
Bought a Morris home in June 2014.Had nothing but nasty surprises ever since.Cannot remember all the things on the snagging list as there are far too many to mention. Also been fobbed off by what they call 'customer service'.The road still hasn't been adopted and there is a decent sized pot hole outside my house that is growing by the years.Every time we make improvements we are met with the harsh reality of all their bodged jobs.The downstairs WC had a crack in the soil pipe and was incorrectly fitted so that raw sewage was collecting on the floor behind. To remedy this means digging out the concrete floor and replacing.We had a new front door fitted recently and this is when we discovered that our front garden was actually landscaped above the damp course. There has been traces of damp in the living room, and the air brick that was buried under the soil probably helped the masses of worms, slugs and woodlice that wefrequently get. Remedial work to take out alot of the soil, put in aco drains and is costing around Β£1000. Then there's the cost of replacing established shrubs.Let's not mention the toxic lease that has increased by 47% after 10 years.Thinking of buying a Morris home???Don't bother
5/5
Lathom Grange - Lisa
Couldnβt be happier we our move into our new home at Latham Grange. Lisa was such a huge help for us during the whole process. She definitely went above and beyond to help us get moved in . We had a lot of trouble with solicitors and delays, but Lisa was constantly there to help us out and get us into our new home. Sheβs been there from start to finish to offer us advice, help chase things up, and reassure us when things looked a bit unsure. Now that we have moved in, Lisa is still available and is providing us with support with any enquiries we have. We are looking forward to the remainder of the houses being built, however, weβll be very sad to see Lisa leave the site.Highly recommend Morris Homes to anyone looking for a new build.
4/5
The Willows Kineton
Geeta at The Willows in Kineton has been very helpful and friendly, I feel she has done her best to support me through the process of buying a new build and is very knowledgeable. She was very helpful in negotiating with the company. Communication is good and timely. Geeta spent a lot of time helping me with choices of kitchen, flooring etc.The process is not yet complete but so far i am very happy. Thank you Geeta.Only negative comment is the pressure to exchange and complete when issues are often out of buyers control.
5/5
Princes Meadows, Kirkham, Lytham
I recently viewed some new build houses at Princes Meadows, Lytham & had the pleasure of being dealt with by sales advisor - Hannah Pendergast. I have never been a fan of new build homes however the quality of the Morris Homes show homes viewed & the professional friendly treatment we received from Hannah has changed my opinion. Hannah knew everything about all of the house designs & answered every question asked immediately. She was extremely professional !The quality of the houses were finished to a very high standard & offered good quality appliances. The only downside for me were the garden sizes weren't very large although that's what I expected from a modern housing estate.Seriously considering relocating to this development. Thank you Hannah !
4/5
Best builders for sales advice
Went to look at there homes on Thursday 15th August. The lady i spoke to think her name was Ruth was very knowledgeable and very helpful she asked me what I was looking for. And know exactly what I needed she showed me the Banstead and that home looked perfect to me but unfortunately they did not have one available for me to look at inside so will have to go to Warwick to look π but she made me a appointment to view one there for Saturday. I also liked the scheme they are doing called smart move and will be using that if I go ahead after viewing the home. Best builders I've been to in terms of sales
5/5
St Michaels Park
We spontaneously came to look around the area to get an idea of the estate and the propertyβs.On the off chance we knocked the sales office door and spoke to the wonderful Jeanette who was very accommodating and welcoming. We also had our children with us, Jeanette was so good with them and offered them cakes and sweets and was so patient. Jeanette was vey personable, professional and knowledgeable on the various building types and schemes. Jeanette spent a lot of time with us, going over the different options available.We would certainly recommend Jeanette and Morris Homes to people looking to move to this area.Thanks so much for helping!Michelle and Steve
5/5
The Willows Kineton, Stratford Upon Avon.
The Willows is a lovely peaceful development on the edge of the village of Kineton near Stratford upon Avon. Geeta showed us around the development and into the last few homes that were available. Geeta is very knowledgeable about the different homes, their dimensions, the room sizes and the plans in relation to one another. She understood what we wanted and needed and was able to guide us in the βrightβ direction. Geeta was friendly and very professional and took us through the process of selling our old home and buying new. Geeta is to be fully recommended and praised for the nearly 4 hours she spent with us and her tireless and professional manner.
5/5
Rob was amazing. A man of knowledge and experience
We visited this site to view homes as first time buyers. Rob Conlan-Clark was absolutely fantastic - it was clear he was a man with lots of knowledge and experience. It was our first ever house viewing and Rob gave us the time to browse apartments and homes at our own pace. We was able to answer all of our questions.Although we didnβt go ahead and purchase due to personal reasons, Iβd happily buy a home from Rob in the future.Thank you Rob!- Muhammad.
5/5
Megan and the team have been amazing
Megan and the team have been amazing. So helpful and considerate. A real credit to Morris Homes. So happy to have purchased a Morris home.
5/5
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Excellent service, Lizette was more than helpful she was exceptional! I would recommend Morris Homes. A 5 star services all round βοΈβοΈβοΈβοΈβοΈ
5/5
BRILLIANT TEAM AT BARTLE MEADOWS
My wife and I recently relocated from Whitehaven Cumbria for family reasons.The service received from everyone at Bartle Meadows development was nothing short of amazing. A special thanks to Julie especially, as she went out of her way to get the completion done and Jo...who has been super.Also a special mention to Shaun the site manager, who has so far exceeded our expectations by his professionalism and positivity.And no doubt will keep that positive rapport ongoing. The team are a credit to themselves and are excellent ambassadors for Morris Homes Bartle Meadows site. Thank you again all.
5/5
Broadacre, Lytham St Annes
I cannot fault the warm friendly and very helpful service I received from Lizette the lovely sales lady at the Broadacre site. Nothing was too much trouble and she was very knowledgeable about the site and area, able to answer lots of questions. The house Iβm purchasing is almost complete apart from the garden areas and Lizette was able to show me around safely whilst the builders were on site putting my mind at ease. Thank you Lizette for your excellent customer service.
5/5
Searching for a new home
We popped in to look at how a new property might work for us and we were greeted by Tracey. Her approach was very friendly and professional and nothing was too much trouble in guiding us through what was available. The fittings in the show homes were of good quality and we will definitely consider buying with Tracey if we decide to down size. Can highly recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Morris Homes Ltd's Upholland office has 835 reviews across two platforms: 27 on Google, 808 on Trustpilot (across the whole business).
Morris Homes Ltd Upholland is rated 4.2 out of 5 across all 835 reviews, and 3.8 out of 5 on Google from 27 reviews.
Morris Homes Ltd Upholland, Chequer Lane, Upholland, WN8 0DE.