Morris Homes Ltd estate agents in Bebington, Hilton, Wigan and 5 more

★★★★★ 1/5

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FAKE 5* REVIEWS THROUGHOUT

Fake reviews with 5*. Look at March 2021 when there’s a surge of 5* reviews to cover all the 1* below. Absolute disgrace. Scammers with shoddy builders and shoddy aftercare

Lando · 25 March 2021 · Morris Homes Ltd Hilton

★★★★★ 1/5

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Leasehold Scammers

Was initially interested in purchasing a property but only found out when I SPECIFICALLY asked, that their homes are sold as Leasehold. They DO NOT offer to tell you this or make it plain on their website/advertising.Selling stand-alone homes as Leasehold is just a scam, plain and simple, as it cannot possibly be justified.Hoping the HMG will finally outlaw this scam soon and put these scammers out of Business or at least make them slightly more honest.

Craig · 22 March 2021 · Morris Homes Ltd Hilton

★★★★★ 5/5

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Buying our first home - Upton Dene

We bought our first home in December 2020 on the Upton Dene site.Karen in the sales office was very friendly and helpful throughout the buying process and always quick to respond to any queries that we had.Since moving in Barrie has looked after us and very quickly resolved any initial snags we had. He would always knock to keep us updated as to when people are coming in to the house to do the little jobs we asked and to check if it was appropriate and ok with ourselves.Really happy with our purchase, the buying process supported by Karen and also the immediate after care provided by Barrie.Thank you both! Matt & Hannah

Matt · 15 March 2021 · Morris Homes Ltd Hilton

★★★★★ 5/5

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A wonderful experience

I had a wonderful experience with Morris Homes-this was my first home purchase on my own due to divorce and without Angela in the sales office I don’t think I could have got through it. Her customer service was so kind and personal. She was a support throughout and genuinely cared about the whole process and how to make it smooth for me. My home is beautiful and so well finished. Even the site Manager made sure I had settled in and he and Angela helped me when I had trouble on my moving day. I would recommend 100% Morris Homes-in terms of the company, the customer service and most importantly-because of my beautiful home.

Friend · 10 March 2021 · Morris Homes Ltd Hilton

★★★★★ 5/5

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St. Mary's Park

We found our experience of buying a property through Morris Homes to be relatively stress free. We were very impressed with the level of service we were given from their staff, on site,especially, Jo and June, in the Sales Office. Nothing was too much trouble, they gave us excellent advice and were very obliging. Moving forward, Sean, their Site Agent, sorted out all our snagging issues quickly and too our satisfaction. Even the lads on-site were cheerful and always asking how things we were. Would certainly recommend Morris Homes.

ER · 8 March 2021 · Morris Homes Ltd Hilton

★★★★★ 5/5

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A very positive journey

A very positive journey! From the moment we reserved our plot to completion and beyond, Karen the sales representative was there to help. After completion, Barrie from Customer Care has been there to help with any snags quickly and efficiently. We love the house!

MR · 6 March 2021 · Morris Homes Ltd Hilton

★★★★★ 1/5

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Tarmac Problems

I moved into my Morris Homes property in summer 2019. Our tarmac driveway was surfaced about 2 months later. The tarmac was laid incorrectly by Morris' contractor and we have large hideous streaks of tar all over the surface, as well as holes. I complained to Morris Homes straightaway and they said it was "within tolerance".Around 6 months ago, Morris Homes attended to a problem at a neighbours property, in which they'd leaked oil and chemicals all over my driveway. I complained to Morris Homes and they sent someone out to clean it up. They used a pressure washer and as a result of improper use, they badly scarred the tarmac. I complained again and requested that Morris Homes resurface my driveway afresh given the streaks of tar, the holes and the now scarred appearance. They said no. They had my money when I moved in, before the tarmac was laid. Their attitude towards homeowners is disgraceful and I would not recommend them to anyone.

MorrisHomeOwner · 4 March 2021 · Morris Homes Ltd Hilton

★★★★★ 1/5

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Tarmac issues

Driveway gone wrong. Morris Homes’ contractors did a dreadful job laying our tarmac. There’s unsightly streaks of bitumen all over the surface, holes, and damaged kerb edging that was marked blue for replacement, but was never replaced. And to top it off, one of their vehicles parked without my consent on my drive, leaked oil and chemicals, and Morris Homes’ response was to blast it with a commercial high power pressure washer. Now it’s scarred and crumbling and Morris Homes are refusing to re-surface it. It looks a mess. Once they have your money, they’re not interested in helping you, or fixing right clear and obvious defects. I wouldn’t recommend them to anyone! They’re more interested in what they can get away with to get the house built and sold in the quickest time possible. Just awful!

MorrisHomeOwner · 4 March 2021 · Morris Homes Ltd Hilton

★★★★★ 1/5

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UTTERLY SHAMBOLIC

UTTERLY SHAMBOLIC! I’ve been waiting 18 months for a replacement front door as my current and original door is badly bowed, let’s in rainwater and wind and is badly painted. I often wake up to a puddle of rainwater in my hallway. 3 different people have attended my property over the past 18 months to replace the door, only for the new door to be the wrong size or the wrong style.In addition to that, Morris Homes did an abysmal job laying my tarmac and have since damaged it.I wouldn’t recommend Morris Homes to anyone. They’re more interested in what they can get away with, which is the bare minimum.

MorrisHomeOwner · 4 March 2021 · Morris Homes Ltd Hilton

★★★★★ 5/5

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Faultless experience

Faultless experience. Karen from Sales and Barrie from customer care at Upton Dene have been nothing but helpful from start to end. First time buyer given clear guidance from day 1 and delivered on all expectations.

Kathryn · 4 March 2021 · Morris Homes Ltd Hilton

★★★★★ 1/5

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DREADFUL EXPERIENCE

I had a dreadful experience with Morris Homes whilst reserving a 4 bed detached property at the Alconbury Weald site. Megan, the consultant on site, was dishonest, heartless and did not care about my circumstances as a buyer.This is echoed across their senior management team from my interactions with them. Very unprofessional and unprincipled. AVOID Morris Homes at all costs if you are thinking to purchase a property with them.

Doyin · 4 March 2021 · Morris Homes Ltd Hilton

★★★★★ 3/5

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PLOT 49 0AKWOOD VIEW.

PLOT 49 0AKWOOD VIEW.The Covid effect obviously had a detrimental effect on our purchasing and selling experience with many delays and restrictions. That aside we had expected to gain a house from an established builder that reflected quality and customer care.Initially we were not allowed to view the house before exchange of contracts, which did not happen until completion on the same day. We eventually persuaded the agent to allow us minimal access just the week before; too late to make any amendments or corrections or to have the customary demonstration of the house although we did have access to a video. At this short viewing we were disconcerted to find there were no heated towel rails in the bathrooms which we had been assured of. This facility was an extremely specific essential need for us and clarified as provided by the Agent. A conversation which we both remember word for word. At this late stage we could not make any much-needed changes e.g., to electrical/lighting sockets etc. We also found that for a 4-bedroom house the supplied fridge/freezer was too small and non-user friendly. You must remove items and a shelf to enable the salad basket to be used/cleaned. A shelf in a kitchen cupboard was also “missing”.On the day of completion despite the monies having left our conveyancers office at approximately 1.30 pm we were not allowed access into our house until past 5pm so we and the removal company sat outside in much need of toilets, refreshments and shelter - it was freezing. No explanation was given for this and the key suddenly released on the intervention of our conveyancer who was appalled at the delay.On moving in we found the living room radiators did not work and the other radiators did not heat up fully for a several days, the kitchen cupboards were full of builder’s dust, the document folder for the appliances was incomplete and out of date, the front and back doors would not close properly. One of the bedroom’s floor was unfinished. The wood under the carpet was incomplete and we could not use the room until it was repaired. These matters were reported to the agent who said 'Alan' would be dealing with this and would be with us on the next working day which he was. We discovered there were insufficient keys for the windows and garage during this time and could not open the bedroom windows.When the BT engineer came to connect the phone, he found that the line in the living room had been installed incorrectly. This resulted in BT having to re install a line near the front door causing a further problem in respect of broadband connections which we did not have for several days. The visit from Alan was generally helpful but only clarified that the documents in the folder were either out of date or were wrong. We found there was no hole in the utility room cupboard for the washing machine hoses. Initially Alan said they would not do this unless a washing machine had been installed by Morris Homes which we found incredible. Alan eventually did this for us as a favour, but this is surely basic and should be done anyway. At the 7-day courtesy visit we identified 13 areas of concern. In view of the undertakings given by Alan only 3 were listed and signed off. The other 10 items were over a period resolved except for information regarding the intruder alarm (still not received), key for the garage, front and rear door adjustment and we are still waiting for these to be resolved.As our first few weeks have gone by, we discovered more and more evidence that the preoccupation inspection had not been effectively completed. We have reported these things to the Customer Care manager who told us that Alan would visit us in the 'New Year’, and we are still waiting.We have also identified a surface water drainage problem. We had to take remedial action ourselves by removing an area of turf under the dining room window to prevent water entering the house through the air brick. This concern was also reported to the Customer Care Manager in writing whose confusing response did little if anything to help resolve the matter.In general, we do like the property, but we feel that Morris Homes have not lived up to the customer care/quality standard we had expected. We do hope, however, that things will improve with the forthcoming 6-month visit.26 FEBRUARY 2021.

Peter · 26 February 2021 · Morris Homes Ltd Hilton

★★★★★ 5/5

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Very happy with are Morris homes new…

Very happy with are Morris homes new home, everyone is so kind and caring when asking questions and have any little problems!

Lisa · 25 February 2021 · Morris Homes Ltd Hilton

★★★★★ 5/5

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I purchased my new apartment last year

I purchased my new apartment last year. From my 1st visit to the show home the process was easy and straightforward. The Sales Advisor was knowledgeable, friendly. Whatever query I raised. Prompt reply always. I am very impressed with the finish, quality and efficient after sales customer service received. Simply brilliant. I’d buy a Morris Home in future. As for recommending to my friends absolutely without a second thought.

Michael · 17 February 2021 · Morris Homes Ltd Hilton

★★★★★ 1/5

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Who’s giving these con artists 5*?

Shocking so called “customer care”. Very dismissive and unapologetic. Snag list that would be better written on a scroll then here. Would not recommend

Lando · 17 February 2021 · Morris Homes Ltd Hilton

★★★★★ 1/5

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Poor

Poor! Same as most people who buy a Morris home! The roads are never completed and they aren’t bothered when you ring or email! The houses are sold so can’t be bothered to finish the job! Terrible Morris homes

Mr · 7 January 2021 · Morris Homes Ltd Hilton

★★★★★ 5/5

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Very positive experience

My experience with Morris Homes in Houlton has been positive. The sales team where extremely helpful, site manager was on hand to fix all minor issues. Couldn't ask for more.

M.T-O · 13 December 2020 · Morris Homes Ltd Hilton

★★★★★ 5/5

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Ali and Jane at the Beacons

Ali and Jane at the Beacons. What a lovely friendly pair. That fight your corner when you need them to. Couldn't fault them. Answered every question and query we had quickly. Put our minds at rest and made us feel very welcome. Move in day was a bit of a nightmare however this was NOT fault of Morris homes. Jane I will be forever grateful for your kindness shown. Again thank you. If anyone is thinking of buying a new build but worried about what you hear in the news or on TV about disasters. Buy a Morris home, their homes are beautiful snagging is done as fast as it can be even during Covid. So far the level of customer service we have received from the start has remained through the purchase. I really hope it continues. Would strongly recommend.

Virginia · 13 December 2020 · Morris Homes Ltd Hilton

★★★★★ 1/5

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AVOID GO ELSEWHERE

AVOID GO ELSEWHERE. Morris homes are a complete joke. We moved into a new build in March 2020 on Waterside Village. The workmanship is not even to an OK standard. Walls are not even flat, glass in windows scratched and chipped, Brickwork uneven and some bricks cracked, ( we later found out the bricklayers who built mine and 2 neighbors' houses were fired due to poor workmanship). Door frames not packed solid and has expanded an inch due to a baby gate ( never had this problem in any other house I have lived in). Glue and chips to kitchen worktops, Paint on carpets, Silicone work poor, Fences, not even 6ft, Drain pipes cracked, Board marks showing through the plaster. Best of all Morris is unwilling to rectify these issues as they weren't on the 7-day snag list. Like come on do you think I really went around, made my walls uneven, scratched and chipped my windows, Smashed a few bricks on my property. Like, come on seriously!!!!! The site managers Tristan and Rob over promise and under deliver a lot, Don't listen to anything they say, They talk a lot of sh**e. Honestly people avoid them.

Mr · 10 December 2020 · Morris Homes Ltd Hilton

★★★★★ 1/5

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Been in our house coming up to 2years…

Been in our house coming up to 2years now constant problems just from poor workmanship! The plumbers from shacklocks are cowboys 3 times we have had leaks! Also aftercare from Morris homes is a joke!! Takes weeks to get a response from them after reporting a problem then it takes even longer to get it fixed POOR!!!!

Daniel · 8 December 2020 · Morris Homes Ltd Hilton

★★★★★ 5/5

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Greenlakes Rise

We have moved into our new home at Greenlakes rise and we couldn't be happier , lovely home in a great area. From purchase to completion customer service has been excellent and as with any new home there have been a few snags however these are being dealt with quickly and to a high standard. The site manager Steve has kept us updated on progress weekly and made sure we are happy with works completed.

Stephen · 23 November 2020 · Morris Homes Ltd Hilton

★★★★★ 5/5

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Very happy with my new home

Very happy with my new home. Excellent customer service. Thank you.

Hanna · 21 November 2020 · Morris Homes Ltd Hilton

★★★★★ 3/5

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Had workmen out so many times

Had workmen out so many times. Also garden slopped

Lisa · 19 November 2020 · Morris Homes Ltd Hilton

★★★★★ 5/5

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Already three weeks in our lovely brand…Morris homes Kettering

Already three weeks in our lovely brand new house.Morris homes staff have been very supportive and friendly .All items in the house have been of a very good standard.I would definitely recommend buying property with Morris homes .Thank you so much Mortis homes team in Kettering .

Ground · 19 November 2020 · Morris Homes Ltd Hilton