Trusted Agent profile

Morris Homes Ltd estate agents in Bebington, Hilton, Wigan and 5 more

4.2

★★★★★ Great

1,006 reviews across 8 offices and 3 platforms

Morris Homes Ltd has eight offices, in Bebington, Hilton, Wigan, Lytham St. Annes, Tamworth, Upholland, Hugglescote and Rugby. Together they have 1,006 reviews on three platforms, rated 4.2 out of 5 overall.

Google logo

3.8 / 5

53

Reviews on Google

All 8 offices

Facebook logo

1.5 / 5

8

Reviews on Facebook

All 8 offices

Trustpilot logo

945

Reviews on Trustpilot

Business-wide

Our offices

Morris Homes Ltd's eight offices, most reviewed first. Each has its own page.

Latest reviews from every Morris Homes Ltd office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

We visited prince’s meadows kirkham on…

We visited prince’s meadows kirkham on Thursday last week to discuss what properties were available for a wheel chair.We spoke to a lovely lady called Hannah prendagastWho was really nice and was so knowledgeable and really went above and beyond to help usShe was very interested in helping us with measurements of space in the show houses as I explained we are having a big problem with most houses being smallWe asked to see a house on your other sight which she very quickly arranged for Monday 2nd October She is the best sales assistant we’ve dealt with sine starting our house search

Lisa · 2 October 2023 · Morris Homes Ltd Hilton

5/5

Trustpilot

Hunsbury Grange

Jess at Hunsbury Grange was so professional, friendly and helpful. We felt really taken care of.

Caroline · 24 September 2023 · Morris Homes Ltd Hilton

5/5

Trustpilot

Morris Homes Definitely Made an Impression

Myself, my husband, sister-in-law and our daughter decided to have a trip over to Lytham because we’ve wanted to live there for many years. We decided to take a look at a few new developments and Morris Homes in Kirkham was one of them. We were welcomed by the very lovely Anna who told us about the houses for sale and the local area. She was very helpful and informative and took the time to show us a couple of houses which were due to come on the market. We can’t say enough about how helpful Anna was. We’re actually thinking of buying one of the houses. We need to check the area out a little more, as we’d never been to Kirkham before and to also look at the finances. Thank you Anna for spending the time with us. We’ll be back over in the next couple of weeks. John & Amanda

Amanda · 22 September 2023 · Morris Homes Ltd Hilton

1/5

Trustpilot

Morris Homes Downing Gardens Gamlingay…

Morris Homes Downing Gardens Gamlingay is very unprofessional company who provides customers with false and unverified information’s . they sold us a house that is suitable for living. I do not recommend!!! disgusting liars!!!

Lukasz · 19 September 2023 · Morris Homes Ltd Hilton

5/5

Trustpilot

Couldn’t recommend enough

We’ve been working with Lynne and Jess from Shelbourne to purchase our first house together. We had a few bumps along the road with a great outcome on the other side! Lynne and Jess have been incredibly supportive throughout and proactive. We’ve always felt they’ve been on our side throughout the process. Communication is excellent and their kind friendly nature has given us all the support and reassurance we’ve needed.

Sarah · 16 September 2023 · Morris Homes Ltd Hilton

1/5

Trustpilot

Terrible after care

We have had issues with our new home including a broken bifold door which we raised in March. It is now September and nothing has been done. A number of contractors have been "booked" to fix it and they either do not turn up or do not know what was required and therefore are unprepared and cannot repair the door. We have taken annual leave on multiple occasions to let the contractors in and therefore lost out financially due to the messing around. We would this to be sorted ASAP and compensation provided.

Benjamin · 16 September 2023 · Morris Homes Ltd Hugglescote

4/5

Trustpilot

Brilliant

we recently moved in our home and the experience with Morris homes was incredible.right from the reservation of the property, the legalities the moving in, we were kept in the loop throughout Megan- our sales advisor is brilliant and guided us throughout the process.

Vanessa · 15 September 2023 · Morris Homes Ltd Hilton

5/5

Trustpilot

ARKALL FARM/ TRACEY

I would like to commend Tracey at Arkall farm. She is a true professional in her vocation and it shows she is passionate in everything she does at work. We were made to feel very special when visiting the site and she is a true credit to Morris homes. It was a pleasure meeting her and can say she is one of a kind.

David · 2 September 2023 · Morris Homes Ltd Bebington

5/5

Trustpilot

We would like to say a massive thank…

We would like to say a massive thank you to Olwyn the Sales Advisor and Debbie the Sales Manager from Morris Homes Princes Meadows, Kirkham. The customer service throughout our reservation has been outstanding from the initial chat to reserving the plot. Both of them have shown care, professionalism and a huge amount of experience. We were made to feel special from the day we first had contact with Morris homes and both collogues delivered exceptional service. Nothing was too much trouble and everything we discussed was never too much trouble. I can’t thank both of them enough for ensuring our reservation was dealt with in a way we will never forgot. Thank you so much and we can’t wait to move in. Dan & Ricky

Daniel · 22 August 2023 · Morris Homes Ltd Lytham St. Annes

1/5

Trustpilot

Very unethical builder

Very unethical builderPoor customer serviceMy car got irreparable damage from one of their piling vehicles when my car was parked on Beebys Way Hampton Peterborough - the whole side of my car's roof was scraped and dented- disappointingly Morris homes refused to take any responsibility - as the car was 2009 I was not asking for a lot to compensate - only £500 but got fobbed off and pushed from Morris to MV Kelly then back again without still any resolution

Fiona · 18 August 2023 · Morris Homes Ltd Hilton

5/5

Trustpilot

We had a great experience looking round…

We had a great experience looking round some of the houses that could be an option for us and Geeta, our salves advisor was brilliant, really helpful and knowledgeable! She made us feel extremely comfortable and gave us all the information we needed and would highly recommend her to anyone looking to buy their next home.

Izzy · 13 August 2023 · Morris Homes Ltd Hilton

1/5

Trustpilot

update on Complaint

A update on our Formal Complaint with Morris Homes Midlands we have emails 4 times since July 2023 and the Customer Care manager does not answer our emails, is he still working for Morris Homes or another 1 that has left, this is Morris Homes at there best never reply to written complains.

Robert · 6 August 2023 · Morris Homes Ltd Hilton

5/5

Trustpilot

A big thank you Hannah

We've just come back from the Kirkham and Wesham Moris show homes. Not only were the properties stunning; Hannah was beyond helpful in educating us on how tos and next steps. She helped with topline mortgage advice and guided us on the best properties that may suit our new family. Hannah, thank you so much and hope to see you soon. Ishta & Nathan Xxx

I · 29 July 2023 · Morris Homes Ltd Hilton

1/5

Trustpilot

Poor after service

15+ years and still not allowed the LA to adopt the roads leaving the estate roads in a mess.

Peter · 18 July 2023 · Morris Homes Ltd Hilton

5/5

Trustpilot

Impressed from start to finish

Impressed from start to finish, carole and jo in the office were both brilliant so helpful and really informative, then when I moved in the site manager Shaun again super helpful, couldn’t do enough. I had more snags than I thought but they were mainly cosmetic and all sorted out quickly. I was put off new homes by bellway who are nothing short of appalling but morris homes restored my faith and I would whole heartedly recommend them. I’ve been impressed. Really impressed. 😀

Customer · 16 July 2023 · Morris Homes Ltd Hilton

1/5

Trustpilot

A update about Morris Homes …

A update about Morris Homes i wrote a Formal Complaint in December 2022 regarding problems and as from today July 11th 2023 we have not received any written answers from Morris Homes yes 7 months nothing this is what you get for buying a Morris Home buyers please be aware

Robert · 11 July 2023 · Morris Homes Ltd Hilton

5/5

Trustpilot

Hannah the sales lady was very helpful…

Hannah the sales lady was very helpful and professional and her knowledge of the development was excellent. We hope the house sale goes through and we thank her for her help.

Janette · 1 July 2023 · Morris Homes Ltd Hilton

5/5

Trustpilot

Morris homes are the best and they value their customers

Me and my wife had a very good experience with Morris Homes - @ St Michael's Parks, Upton Valley Way N, Upton, Northampton NN5 4UU.This is what I felt genuinely about this company - they have very good team especially in sales office Jeanette and Amiee. Throughout whole process they were always behind us to help whenever we need them. This company got very good contacts with mortgage advisor's @Hayley Mortgagestore MK, they are also the best like Morris homes. Whole process was so quick and smooth. Our transition went really well and smooth. Our care responsibility is changed the hands from sales team to site team. I need to mention here without any hesitation a gentleman name from site team called "WILL" he is the best, took care and gave his utmost response and care on behalf of Morris homes to us. I personally give five star rating to him. After few weeks again our care responsibility moved to customer care team. In that teams I need to mention two names one is "HAMEED" @ customer care manager and Danielle Bland @ customer care coordinator, these people are quite good at their customer oriented services, they are the best.Some other people I need to mention here “Liam-electrician”, We had an issue with CAT5v ports but this guy spent his time and sorted out for me. He is the best in his work. A lady called Zoe House from Saint Interiors Administrator helped me throughout our journey and I picked up few faults with lights she acted on time and responded really well. Morris Homes are the best in customer oriented services; build quality, spacious rooms, garages, private driveways. Me and wife been to different new build properties we never come across big gardens in new builds, but Morris homes are quite good than other new builds.My personal opinion is worth taking home with Morris homes they are best in “listen to their customers”.

Praveen · 1 July 2023 · Morris Homes Ltd Hilton

1/5

Trustpilot

Morris homes has held onto our deposit…

Morris homes has held onto our deposit since March despite not going forward with purchasing a home with them.

Nola · 30 June 2023 · Morris Homes Ltd Hilton

1/5

Trustpilot

Morris Homes Buyer beware.

Buyer beware.Please be aware of their annual Fleecehold Ground maintainance fee policies if with FirstPort and in addition their £400 information pack that you will need to buy from them when you come to sell.Ask about the Neff built in dishwasher plug issue as to whether they have resolved it as it is dangerous. There have been several instances of this on our estate. It has been reported without response.The dishwasher plug seriously melts under your worksurface and behind the cupboard.

Dave · 26 June 2023 · Morris Homes Ltd Hilton

5/5

Trustpilot

Carol and Jo are so incredibly helpful

Carol and Jo are so incredibly helpful. We are planning a relocation from the South West to the North West, at a specific time, so have had lots of questions! They have taken the time, both over email and then in person, to carefully answer our queries. We feel really valued and in good hands. Thank you and looking forward to speaking to you again soon.

Sue · 25 June 2023 · Morris Homes Ltd Hilton

5/5

Trustpilot

Impressed from start to finish

Easy, user friendly experience from start to finish. A couple of small snags after completion but they were sorted really quickly. Very pleased.Special mention to Tony (Site Manager) and Lisa (Sales) who have both been brilliant at all times.Highly recommended.

Scott · 23 June 2023 · Morris Homes Ltd Hilton

1/5

Trustpilot

Don't bother wasting your money!!!!!

Nothing but problems since putting a deposit down. First off the sales agent gave me the wrong price for the house, so I applied for a mortgage to find the price of the house was considerably more. That created a whole load of issues. Secondly the team lied several times about when the property would be completed for me to get my keys. Every day it was another issue - no windows, not plastered etc - however I could very clearly see it was done and to make it worse another house same build as mine had the windows I needed yet hadn't had the garage or anything else built - ridiculous. Then I bought a brand new car and the site team sprayed brick acid all over it when spraying the house next door and only came to ask me to move my car when it was covered (so by this point the damage was done). My car less than 1 day old, brand new - now had corrosion all over it. Upon complaining the site director told me to claim on my insurance. He must have been smoking something if he thought that was the correct approach. Upon having the house I have had issue after issue. Pipes not put in properly, leaks, windows breaking, doors breaking the list goes on. Customer care have sometimes been helpful but the majority of the time you can't get hold of them and wait months for a reply.They then contact me to advise they need to dig the front of my house up as they "forgot" to build a path - and that the work will start tomorrow. Funny thing is they want to take some of my land away which legally they cannot do. All so they can get it signed off by the council. Not entirely sure how you can miss building a path? Along with this any issue I have raised that they pretty much wash their hands of. They build streets / driveways without taking into account accessibility. This cul de sac in particular is a nightmare to get on and off and because people don't know how to use their drive you get blocked in. perhaps if they didn't build houses on top of one another then parking wouldn't be such an issue. Overall my experience with Morris is poor. I would not suggest buying with them, it would be a waste of your money and make you miserable living in something that constantly has issues.

Ashley · 21 June 2023 · Morris Homes Ltd Hilton

5/5

Trustpilot

Claire our sales advisor was brilliant…

Claire our sales advisor was brilliant from the start. There was no pressure to buy, just lots of information for us to take away and make a decision in our own time. I am impressed by the level of care and support we’ve had from the team on site having never bought a new build before.

Customer · 20 June 2023 · Morris Homes Ltd Hilton

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Questions about Morris Homes Ltd

Which Morris Homes Ltd office has the most reviews?

Bebington has the most, with 888 reviews rated 4.2 out of 5, followed by Hilton with 864.

Where are the Morris Homes Ltd offices?

The eight Morris Homes Ltd offices, by town:

  • Bebington: Bromborough, Bebington, CH62 7BY
  • Hilton: Deerwood Fold, Lucas Lane, Hilton, DE65 5FL
  • Hugglescote: Grange Road, Hugglescote, LE67 2NL
  • Lytham St. Annes: Shepherd Road, St. Annes, Lytham St. Annes, FY8 3JB
  • Rugby: Crick Road, Houlton, Rugby, CV23 1AS
  • Tamworth: Ashby Road, Tamworth, B79 0AA
  • Upholland: Chequer Lane, Upholland, WN8 0DE
  • Wigan: Orrell Road, Orrell, Wigan, WN5 8HN

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