Trusted Agent profile
★★★★★
1,007 reviews across 8 offices and 3 platforms
Morris Homes Ltd has eight offices, in Bebington, Hilton, Wigan, Lytham St. Annes, Tamworth, Upholland, Hugglescote and Rugby. Together they have 1,007 reviews on three platforms, rated 4.2 out of 5 overall.
53
Reviews on Google
All 8 offices
8
Reviews on Facebook
All 8 offices
946
Reviews on Trustpilot
Business-wide
Morris Homes Ltd's eight offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotA new home for the new year.
We visited St Michael’s at the start of the year and fell in love with the pleasant neighbourhood and quality of the houses. Jeanette has given us time and support through decision making and her knowledge has provided us the confidence to buy our Morris home.
5/5
TrustpilotJeanette has been wonderful
Jeanette has been wonderful. Informative, friendly and helped to guide us through everything with honesty and patience.
5/5
TrustpilotWe visited Hunsbury Grange on Saturday…
We visited Hunsbury Grange on Saturday 20th Jan. Jess showed us around the show homes, waited patiently for my brother to get around with his clutches. We left well informed and well impressed with the customer service and the stunning development. High quality fittings and a really great development that I would love to live in next to Upton Country Park. Jess was helpful and knowledgeable and really took time to explain things to us. Looking forward to grabbing my home soon.
5/5
TrustpilotMyself and my family are extremely…
Myself and my family are extremely happy with our Dunham home at Wintringham.I am especially grateful for Liam and Angie they were available when ever we needed them and went above and beyond for me and my family.We have lived in our home for nearly 3 years and we still love it.I have and wouldn't hesitating in recommending Morris homes.Any snagging problems were dealt with promptly and efficiently and they didn't hesitate even if I thought it was minor. You have 2 years to contact if there are any problems and also the 10 years NHBC. Very happy family. The Coles
5/5
TrustpilotGreat experience
We purchased our first house nearly 2 years ago from Morris Homes in Northampton and it was a delightful experience taking in account how stressful a purchase like this can be. We are satisfied with the quality of our new home, the professionalism that Morris homes in partnership with Shelbourne Estates provided all along the process and even after the purchase was completed. Would definitely recommend to anyone who is looking to buy a house.
5/5
TrustpilotLizelle at the St Anne's branch was so…
Lizelle at the St Anne's branch was so helpful and accommodating for us. Truly appreciated. Thankyou
5/5
TrustpilotExcellent experience buying our home in…
Excellent experience buying our home in Wintringham, St Neots. Special mention to Angela who went above and beyond, not only with the purchase of the new property, but with the sales of our respective properties (we were selling two properties to combine into one which didn’t go without issues!). Her professionalism and experience helped keep us calm and made the whole experience as smooth and as stress free as it could be. The after sales team were also excellent and dealt with any snagging issues promptly and efficiently. We are very happy with the design and finish of our new home and would 100% recommend Morris Homes to any prospective buyers.
5/5
TrustpilotLisa Devlin at the Lathom Grange site…
Lisa Devlin at the Lathom Grange site in Orrell has been excellent to deal with. Lisa kept in contact with us throughout which was a very welcome personal touch. Highly recommend working with Lisa.
5/5
TrustpilotFirst house @ Lathom Grange
We have recently reserved our first home at Lathom grange. I’d like to say a big thank you to Lisa who made the process so easy walking us through each step and each detail (which isn’t easy !)
5/5
TrustpilotExcellent efficient friendly
Excellent efficient friendly and professional service
5/5
TrustpilotJess and Lynn, a perfect team
Jess and Lynn were a delight to deal with and always supported us in their best capacity. They always came back to us on queries and answered the most mundane questions. Honestly speaking our purchase in the end came down to their support and dealings with us.
5/5
TrustpilotWe had a very good experience with Shelbourne Estates by Jess and Lynne
We had a very good experience with Shelbourne Estates, Jess and Lynne attended to us in a nice and polite manner. We were given all the moral support to buy the property and show of care is very encouraging, hopefully we will close the deal soon.
5/5
TrustpilotBrilliant sales rep.
We did two visits to the new homes in Kineton, Warwickshire. On both occasions the sales reps were helpful, but on the second visit we met Geeta who was really helpful and very professional. She explained everything we needed to know and answered our questions honestly and fully. We decided not to buy in the end, but that was not to do with either sales rep or the house, rather our personal circumstances. A very positive experience, thank you.
5/5
TrustpilotI persuaded a friend to purchase a…
I persuaded a friend to purchase a property at the Willows. Kineton. She moved in August 2023. Subsequently I have now reserved a property on this development and waiting for my home to sell. Hopefully this will be soon. Morris Homes along with their on site representative have been more than considerate in keeping my property reserved. I've chosen all my fittings so now just waiting for a sale. I cannot fault Morris Homes. The homes and aftercare is incredible. Can't wait to move
5/5
TrustpilotThe best developer you can buy from
We looked in many areas and different developers. Morris Homes in Wintringham was the first development we looked at. Angela was very helpful, not pushy and answered all our many many questions.She agreed a really good deal and they helped us sell our house.All the way through she followed the whole sale and purchase and assisted us to completion.The quality of the home is fantastic and Morris Homes care about its buyers. Very proactive once we moved in, always checking in to make sure we are happy.You read so much about bad developers, these are the exact opposite.Faultless!
5/5
TrustpilotLovely development with beautifully designed houses.
Lovely development with beautifully designed houses. Sales advisor Geeta was extremely knowledgeable, polite, helpful and not at all intimidating.
4/5
TrustpilotWe visited Morris Homes development in Kineton.
We visited Morris Homes development in Kineton in Dec. 2023 to view two properties. We were warmly welcomed by the sale representative who provided most of the information we needed on the development and in particular on the property we liked. We have now booked a second appointment to view the site once again before we make a decision albeit not in a position to buy yet.
5/5
TrustpilotFantastic experience
Hannah was more than helpful in every aspect with regards to buying and selling, we're so pleased to have called in the showroom, she couldn't do enough for us and now were on the road to buying our dream home, see you soon Hannah
5/5
TrustpilotProfessional Service
We would recommend anyone to buy from Shelbourne at Hunsbury Grange! We are ever so greatfull to Lynn and Jess for the their support through out the process of buying our home. We encountered delays in obtaining our mortgage but Lynn and Jess were ever compassion and strived to ensure things worked for us. It felt like they were working for us , a kind of service anyone would want from a builder. We love the quality of our house and the swift responses from the site manager when ever we have called upon them 👌Lucy
5/5
TrustpilotHampton water
This is our second time buying with Morris homes. Rob Conlan was our advisor today and was very transparent which is refreshing.
5/5
TrustpilotPersonable, friendly advisors.
We are mid way through our property purchase at the Beacons, Houlton and we could not fault our advisor, Aimee. Aimee has guided us through the process and made us feel so comfortable at every step. As first time buyers, this can be daunting, but the process was fully explained and made enjoyable. I would like to thank Aimee for her commitment and personable approach in helping us find our perfect home.
1/5
TrustpilotI hope I can rank it with no star
I hope I can rank it with no star. The sales representative is rational. But, The sales manager is awful. We signed the reservation form for completion on or before while the nightmare started when 24 hour before we have to decide exchange of contract. No one from the company would try to explain what was happening. When the time we asked why, the sales manager respond like you should ask clearly before you decide to exchange of contract. We were blamed for not calling the general hotline while we have call with the site. And we were told to wait until the representative come back as she was just a covering. Don’t believe I was blamed for listening to a Morris rep by Morris Sales manager. A company rep answer call through company phone during business hour is not liable for what she told me. How funny this sales manager reply. Whenever we asked a question, she just blamed we didn’t try our best to get an answer. Or she just said everything is on the company website (find it yourself. She can’t even find it out 🙂🙃🙂🙃🙂🙃). The worst sales manager we have met. They now need further delay. And generously offer us with limited access to our driveway to fulfill the on time delivery. I would hope we have never signed any paper or did any payment to Morris. The sales rep we dealt with was sent to somewhere else. 💢💢💢💢And this sales manager claimed she got the support from the directors. If this is the case, shame on Morris working culture. They treated customer like 💩 even if you have just paid reservation fee (no need to wait until exchange of contract nor completion). All are just lies (no intention to fulfill anything written on the reservation form. …. ) and you will feel being dumped very soon. 💢💢💢💢Oh yes. The house is built and never told there might be possibilities on delay for the whole summer time before we paid for reservation. We were told we must we able to have it for Christmas party. And now, won’t be able to complete by next spring if we are not signing a disclaimer. ❌❌❌❌❌❌❌Think before you buy ❌❌❌❌❌❌❌Loss faithLoss trust❌❌❌❌❌❌❌
1/5
TrustpilotNot a responding developer. Regret Regret Regret.
A developer claimed themselves with experience but not on list with NHOS. Just know how to get buyer money. Not responding. Not promising.
5/5
TrustpilotWe couldn’t fault anything …
We couldn’t fault anything …. From all the problems what goes with selling & buying Tracey at Arkall Farm was with us every step of the way .. she is a hard worker takes pride in her job role Morris homes are very lucky to have her on board to sell these beautiful homes , as for Morris Homes they are well designed homes with clever ideas to utilise space … we love our home and it doesn’t stop there , their after sales service is excellent and still looking after us , nothing too much trouble very approachable well done Morris Homes you should be proud 🏡 I recommend to everyone .
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Bebington has the most, with 889 reviews rated 4.2 out of 5, followed by Hilton with 866.
The eight Morris Homes Ltd offices, by town:
