Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotLovely homes at The Willows in Kineton
Stopped in to look at a few houses at The Willows in Kineton. The build quality seemed really good and the small estate is lovely surrounded by nature and great views on the edge of a nice village. We met with Geeta who was super helpful. She took the time to understand what we were after to provide us with options without trying to influence us - really upfront and informative but never pushy! Though none of the remaining properties fit our requirements we left with a very positive impression of Morris homes and of Geeta and would definitely work with either in the future if the opportunity came up.
Nic · 3 December 2023 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotRob who was dealing with us was very…
Rob who was dealing with us was very professional, we wanted to query about a 3 bedroom house and he was able to advise on all the steps and put us in contact with a company called move with us. Highly recommended A*
Kawu · 30 November 2023 · Morris Homes Ltd Hilton
★★★★★ 1/5
TrustpilotWhen is the road going to be completed?
Having bought a property on the Oakwood View Middlewich site, after nearly a decade we still await the top road surface to be applied. Reading on here this looks to be a general problem with Morris Homes finishing estates. They just move on to build a new estate and leave the old ones unfinished.There does not seem to be a process to hold them accountable to finish estates. If they tell you there is a service charge applicable for comunal green areas just cut and run. Nightmare company. Buyers beware.
Dave · 25 November 2023 · Morris Homes Ltd Hilton
★★★★★ 1/5
TrustpilotAppalling after sales customer service
The sales staff and site manager were all absolutely exceptional. The problem started with all the rain there has been since we moved in. Our garden and driveway get waterlogged and the garden is a quagmire! After a wait of more than five weeks I finally had this response from their customer care team - “Whilst I appreciate towards the patio the turf has areas of mud patches, however I must note with all newly laid turfs require a period of limited foot traffic whilst turf is established.” So, they will say anything to justify avoiding any expenditure to resolve issues. If we had suspected there could be this issue, along with the failure to address them then I can honestly say that we would never have bought the house and bitterly regret having done so
Anne · 24 November 2023 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotAimee made the experience great
Aimee made the experience great. From the moment we walked in the door, she was kind, helpful, thoughtful, knowledgeable and has supported us every step of the way on our journey to a new home. She is amazing and a credit to Morris Homes. What a wonderful lady. Can't sing her praises enough.
Mrs · 20 November 2023 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotGreat support and high-quality homes
We felt very well supported - everyone was helpful, competent and approachable. The Morris houses are of high standard and wonderful to live in.
Diana · 20 November 2023 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotHannah at Princes Meadow
Visited Princes Meadows today and reserved a property. Great customer service from Hannah really helpful approachable and friendly very good customer experience would highly recommend
Marie · 18 November 2023 · Morris Homes Ltd Lytham St. Annes
★★★★★ 1/5
TrustpilotCurrently building in Formby
Currently building in Formby, Merseyside. No consideratoon for other road users. Blocked the road fully for unloading of materials. No way for traffic to pass and contractors looked at my vehicle, made no attempt to move or indicate how long they would be. I and other road users were forced to turn around in the road and find an alternative route delaying my journey which was related to attending a funeral. There was no warning of a road closure. Raised this with them and asked for evidence they were permitted to do this and have been ignored. Disingenuous signage claiming to be a responsible builder.
Tony · 13 November 2023 · Morris Homes Ltd Hilton
★★★★★ 1/5
TrustpilotHorrendous company
Horrendous company. We have full NHBC report stating that house ( specifically the bathroom walls) are not built to standard and Morris homes don’t even acknowledge my emails. Not even a polite reply . Nothing. They really are awful. We have discovered multiple issues, we are now past the 2 years and it’s like we don’t exist. So be very very careful with your money. The sales people and site staff are lovely but can’t actually help as head office really don’t care. The amount of staff turnover is also shocking and indicative of how they treat their customers. We are now stuck with a huge hole in our wall that we can’t fix because it would cost too much to undo all the shoddy construction.
Miss · 12 November 2023 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotAimee at ‘The Beacons’ in Houlton
Aimee at ‘The Beacons’ in Houlton, Rugby has been absolutely fantastic with us. We originally came to the development to see what is available (with no intent of purchasing this year) and with Aimee’s support, we’ve started the process of a reservation for our dream house! She’s been so friendly and helpful and has really taken the time to get to know us as a couple to decipher our preferences to ensure we have the right house for us. Aimee has always been on the end of the phone when we have needed her to answer some of our queries and has been so accommodating in finding the time to speak to us personally.
Katie · 6 November 2023 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotLynne and Jess are seasoned sales professionals
Lynne and Jess have been absolutely fantastic in guiding us through the process of buying our first home. The communication between them and us has been seamless, and we got a wonderful house that suits our every requirement. Both took the time to understand our expectations and were extremely supportive when we faced challenges with our mortgage. They tried their best to help in many ways. In the end it all worked out and we’re glad that we bought our home with Shelbourne Estates / Morris Homes.
Kimberly · 6 November 2023 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotMorris Home St Michaels Park
The Morris home in St. Michaels Park is truly a remarkable place, thanks in large part to the dedicated and friendly sales representatives, Aimee and Jeanette. Their professionalism and warm approach make every visit to the Morris home an enjoyable and informative experience. They go above and beyond to ensure that potential homeowners find the perfect place to call home, and their dedication is truly commendable.While Aimee and Jeanette shine as sales representatives, it's also worth noting the outstanding work of Engr. Lee (head of site engineer). Their expertise and attention to detail have been instrumental in making the Morris home a place of exceptional quality and functionality. Their commitment to excellence in every aspect of construction is evident in the outstanding results.On the flip side, the sales manager, Tricia, appears to be a misfit on the team. Her approach and attitude do not align with the outstanding service and professionalism displayed by Aimee, Jeanette, Williams and Lee.Lee attention to details after moved in is outstanding and incomparable. Thumbs up
Banji · 3 November 2023 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotHannah was absolutely super and showed…
Hannah was absolutely super and showed genuine interest in securing the best possible property for myself and my husband. Although we decided not to purchase we both appreciate Hannah’s empathy which was so supportive. We had a great time being shown around the Norfolk by a lively and enthusiastic colleague who I am afraid I cannot remember her name though I would guess at something bringing with C. We did enjoy our afternoon in the very beautiful Morris Homes with them both.
Denise · 1 November 2023 · Morris Homes Ltd Lytham St. Annes
★★★★★ 5/5
TrustpilotA great deal on a high quality new home
Absolutely cannot complain. An extremely smooth buying experience, made so by a decent company with fairly sensible processes and a wonderful employee in Lizette (Broadacre Lytham St Annes) who is a credit to the organisation. I would highly recommend going into the conversation about new homes with Morris (and all builders) with a negotiation mindset. Deals can be found over almost anything. Be creative and encourage the developer to be flexible!
Matthew · 29 October 2023 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotBroadacre Lizette
Well what can I say! Lizette from Broadacre in Lytham St Anne's was fabulous.❤👍Lizette was easy to talk too and no pressure to buy. She was local herself and knew the history of the area. Nothing was too much trouble even when ex customers popped in for a quick chat and they couldn't praise her enough. Thank you Lizette hope to see you again very soon. Jon and Kerin of Manchester.
Mrs · 25 October 2023 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotBroadacre lizette
Broadacre - lizetteSimply amazing- we only went in for a nosey and came out with a reservation on a house! Lizette was so welcoming friendly and patient with us nothing was too much trouble and her knowledge on both the house / process and local area was very informative and interesting- an absolute pleasure to meet anda credit to the company- looking forward to dealing more with the house move Thanks a lot jon and kerin
Jon · 25 October 2023 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotThe lady at Morris Homes in Kirkham was…
The lady at Morris Homes in Kirkham was fantastic...she spent plenty of time with us going through various options and what would be best for us...very friendly and knowledgeable
JANET · 23 October 2023 · Morris Homes Ltd Hilton
★★★★★ 1/5
TrustpilotAfter waiting since first of August to…
After waiting since first of August to buy new home on apart exchange basis radio silence ensued until mid October finally contacted to say plot now available on Friday and it was on first refusal had a call Monday to say it had been sold to some one else.This is a company that does not understand customer communication and ethical dealings with people.I would advise any one doing business to be wary as they may be disappointed with the dealings of this organisation and glad that we had a lucky escape
STEPHEN · 23 October 2023 · Morris Homes Ltd Hilton
★★★★★ 1/5
TrustpilotStay away from them
Stay away from them. As soon as they receive money for the house, don't count on any help. You are left alone with your problems. The quality of workmanship is terrible. Customer care does not answer phone calls and does not respond to e-mails.
Pawel · 17 October 2023 · Morris Homes Ltd Hilton
★★★★★ 4/5
TrustpilotMy experience with Aimee
My experience with Aimee, for buying plot 255 has been nothing short of exceptional. I cannot express enough how grateful I am for her dedicated service, unwavering support, and expertise on my home-buying journey.
Juliet · 16 October 2023 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotGeeta is a great asset to your sales team.
Although we didn’t purchase a house at The Willows as the development is a bit too large for us we need to congratulate Geeta who was extremely helpful, very professional and a great asset to your sales department.
Sue · 12 October 2023 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotBig Thank you to Geeta, Keith & Phil.
Sorry it’s taken so long, We had a brilliant and very professional experience on the many occasions we looked around the houses at the willows, Kineton and assisting us in making the final decision on the lovely house we now live in. Geeta our sales advisor was brilliant, so helpful and knowledgeable. She made us feel comfortable and gave us all the information we needed to make our decision on buying the house as well as the options on the internal finishes. We would highly recommend her to anyone looking to buy their next home at the Willows. We would also like to mention Keith and Phil the site managers who were extremely helpful from the day we moved in giving all the help we needed on how the house worked and there professionalism in dealing with the Minimal snags picked up. The true meaning of above and beyond.
Antony · 11 October 2023 · Morris Homes Ltd Hilton
★★★★★ 1/5
TrustpilotDreadful company
I have lived in my Morris Homes house for coming up 6 years and have had numerous issues including some very serious electrical issues which they took no responsibility for regardless of the fact it was down to poor workmanship in the first place. Also, the main road in the estate is yet to be finished, pot holes everywhere, raised ironworks, looks dreadful! The builders left years ago now and we’re still being fobbed off by Morris homes as to why they haven’t stuck to their promises of finishing the road.
Georgia · 9 October 2023 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotPrinces meadows
Princes meadowsBeautiful show homes! And Hannah was great!
Aaliyah · 8 October 2023 · Morris Homes Ltd Hilton
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
