Trusted Agent profile

Morris Homes Ltd estate agents in Bebington, Hilton, Wigan and 5 more

4.2

★★★★★ Great

997 reviews across 8 offices and 3 platforms

Morris Homes Ltd has eight offices, in Bebington, Hilton, Wigan, Lytham St. Annes, Tamworth, Upholland, Hugglescote and Rugby. Together they have 997 reviews on three platforms, rated 4.2 out of 5 overall.

Google logo

4.0 / 5

50

Reviews on Google

All 8 offices

Facebook logo

1.5 / 5

8

Reviews on Facebook

All 8 offices

Trustpilot logo

939

Reviews on Trustpilot

Business-wide

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Our offices

Morris Homes Ltd's eight offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 50 reviews on Google only. Show every review

5/5

Google

We are really appreciate that to find our dream home with Morris homes.They were so professional and supportive in every step. I am writing as a customer who has visited at least 7 different developements and different locations, Morris homes quality can not be compared to the others at all. Depends on completion of the plots, you are being given flexibility to choose choice of floorings, bathrooms tiles and kitchen cabinets which is great! Huge thanks to Jack for supporting us at every stage from the very beginning and for carrying out his work with professionalism and dedication. We do highly recommend Morris homes!

Dilek · 25 November 2025 · Morris Homes Ltd Hugglescote

1/5

Google

We have been living in a Morris Homes property for nearly 3 years now and whilst we had a positive experience purchasing our property, the ongoing customer care has been nothing short of a disaster. We have had multiple kitchen doors drop from the hinges with 2 having actually fallen from the hinges. We have requested this be fixed over the course of 2 years, the company on multiple occasions stated that they had been to our property to fix them despite not doing so. We eventually had one of the doors refixed to the wall whilst the other was left loose. This door has eventually come away, when brought up again to Morris we have been accused of having “forcibly ripped off” the door, this accusation backed up by their head of Customer Care Chris Moylan. The freezer door is now also coming away from the hinges which is clearly evidence of poor work being completed on the property. We have attempted to escalate this issue but continue to be met with barriers, ignored emails and as expected dismissive uncooperative responses. Avoid at all costs.

Chloe · 26 October 2025 · Morris Homes Ltd Bebington

1/5

Google

I moved into my new home in Dec 2023. As the summer approached I started to consider plans for the back garden. A month ago I contacted Morris Homes Customer Care team due to the condition of the back garden. The garden had bricks, breeze blocks, broken glass etc. and was covered in stones. The soil quality was also poor and a spade couldn't be inserted more than a few centimeters into the ground. I approached a few different companies all quoted around 10 ton of top soil being required to get the dirt Morris Homes left me with into a plantable condition. This is going to cost over £2,000. I have contacted the Morris Homes customer care team - they sent people to rotavate and stone pick - on completion the back garden is still just dirt and stones. I am due to have remedial garden work start tomorrow to fix the awful conditions Morris Homes have left me with. The current situation with the customer care team is that they will send someone to inspect the wasteland but that they need 7 days to do this. I have been very clear that I have garden work starting tomorrow. Be aware, raise all of your issues within the 7 days you have of moving in and make sure you put everything on your snag list (even if you're heavily pregnant at the time like I was and aren't interested in the garden) otherwise you won't get a resolution and will end up significantly out of pocket. Having spent nearly half a million pounds on a new home I would have expected Morris Homes to at least spend a few hundred on providing top soil. I'm beyond disappointed with my experience with the customer care team so far and beyond disappointed with the condition of waste land and dirt they consider acceptable to leave a customer with. Edit: I escalated my complaint on this matter up to the regional director - Stuart Rawcliffe. After reviewing the email chain with the customer success team the only thing taken from my complaint was my request for financial contribution to the top soil I had to buy, which was obviously a no. I replied 2 weeks ago to say this wasn't the reason I was frustrated and my complaint was based on the fact that in a full calendar month not a single person from Morris Homes had attended my property to review the reason for my complaint. I have yet to get a reply from either Stuart or his PA, Kay Harrison, so I can only assume this really is the level of customer care Morris Homes are happy to provide.

Eleanor · 16 April 2025 · Morris Homes Ltd Upholland

5/5

Google

Fantastic experience with Morris homes at Stanley garden love my house.

Alan · 25 November 2024 · Morris Homes Ltd Bebington

5/5

Google

Popped in to see what my options are on a new house as I'm being forced out my current home by ridiculous mortgage rates. Doesn't look like I'm going to save anything by downsizing, what a ridiculous world we live in! God save the king 🤴

Martin · 1 June 2024 · Morris Homes Ltd Hilton

1/5

Google

Terrible building developer’s from the incompetent sales rep’s who haven’t got a clue on how a house is built to the cowboy site manager’s who make it up as they go along. Greedy company who offer you the world for the first month of moving in then don’t want to answer any problems with the build subcontractors throughout morris just pass the book. No drainage in the garden’s a whole Facebook group complaining. Bellway a much better choice. Strongly advise to look through all the complaints on the site’s Facebook page.

Andrew · 29 April 2024 · Morris Homes Ltd Bebington

1/5

Google

We have had issues with our new home including a broken bifold door which we raised in March. It is now September and nothing has been done. A number of contractors have been "booked" to fix it and they either do not turn up or do not know what was required and therefore are unprepared and cannot repair the door. We have taken annual leave on multiple occasions to let the contractors in and therefore lost out financially due to the messing around. We would like this to be sorted ASAP and compensation provided.

Benjamin · 25 March 2024 · Morris Homes Ltd Bebington

4/5

Google

Wonderful housing project from Morris Homes. Project is very well planned. From streets till buildings every thing is very well curated. We were really interested in buying a home “The Suffolk”. It was a 4 bedroom house but unfortunately all were sold out.

Amir · 25 March 2024 · Morris Homes Ltd Bebington

5/5

Google

Visited this development for the third time, Lisa the sales representative is very helpful and informative hopefully our next visit will result in the purchase of our dream home.

Brett · 25 March 2024 · Morris Homes Ltd Wigan

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Morris Homes Ltd

Which Morris Homes Ltd office has the most reviews?

Bebington has the most, with 881 reviews rated 4.2 out of 5, followed by Hilton with 858.

Where are the Morris Homes Ltd offices?

The eight Morris Homes Ltd offices, by town:

  • Bebington: Bromborough, Bebington, CH62 7BY
  • Hilton: Deerwood Fold, Lucas Lane, Hilton, DE65 5FL
  • Hugglescote: Grange Road, Hugglescote, LE67 2NL
  • Lytham St. Annes: Shepherd Road, St. Annes, Lytham St. Annes, FY8 3JB
  • Rugby: Crick Road, Houlton, Rugby, CV23 1AS
  • Tamworth: Ashby Road, Tamworth, B79 0AA
  • Upholland: Chequer Lane, Upholland, WN8 0DE
  • Wigan: Orrell Road, Orrell, Wigan, WN5 8HN

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