4/5
Rating only, no written review.

Trusted Agent profile
★★★★★
1,006 reviews across 8 offices and 3 platforms
Morris Homes Ltd has eight offices, in Bebington, Hilton, Wigan, Lytham St. Annes, Tamworth, Upholland, Hugglescote and Rugby. Together they have 1,006 reviews on three platforms, rated 4.2 out of 5 overall.
53
Reviews on Google
All 8 offices
8
Reviews on Facebook
All 8 offices
945
Reviews on Trustpilot
Business-wide
Morris Homes Ltd's eight offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Rating only, no written review.
4/5
Great sales people
Visited the Broadacre site (with Lizette) Prince meadows site (Hannah) and the Bartle Meadows site (Paula) and all were so helpful and kind.
4/5
The sales lady was lovely and very…
The sales lady was lovely and very helpful given that we just dropped in on spec
5/5
My daughter is buying her first home…
My daughter is buying her first home and Tina at downing Gardens development has made the whole experience a pleasure.. she has explained and helped every step of the way Thank you tina
5/5
We have visited the Arkall farm…
We have visited the Arkall farm development on a few occasions now and Tracey has always been so helpful, approachable and accommodating. The show homes are amazing and the development is great too with an excellent mix beautiful new homes.
5/5
Hannah was very helpful and came up…
Hannah was very helpful and came up with several solutions to our particular situation.
5/5
Downing Gardens, Gamlingay.
Went to view the show home at Downing Gardens in Gamlingay. Tina was very welcoming and helpful. A really lovely show home with high end fixtures and fittings. We even got a “Morris’ bar of chocolate to thank us for our visit!
5/5
Great viewing experience
My wife and I have had two viewings at Princes Meadow Kirkham. From my first enquiry to my latest visit, Karen and Hannah have been fantastic with us. Nothing has been too much trouble and we have valued greatly the information and advice we have been given.
5/5
Great customer service!
Just bought a Morris home in rugby and absolutely love it. Alison held my initial appointment to look round the house before reserving and was SO helpful. She was happy to answer any questions and got back to me with any that she couldn’t fully answer at the time. Since reserving to completion both Alison and Pauline have been great at talking me through everything in the house and helped solve any problems I came across - which weren’t many at all. Absolutely love my new home and I couldn’t recommend Morris homes, and Alison & Pauline if you’re looking in rugby!
5/5
Woodbeck
We recently bought our new home on the Woodbeck development and couldn't be happier. From our initial enquiry Claire was fantastic. Always prompt to respond and gave us the time we needed on different occasions before we made our decision to purchase. Following our offer, she ensured the whole process was as straight forward as possible for us and was always available to answer any questions.From moving in, Paul has also been brilliant on site. He dealt with the initial snagging promptly and has always been responsive when we have needed him, even outside of working hours. Both have been a pleasure to deal with, are very personable, and are a real credit to Morris Homes / Shelbourne Estates.
5/5
My wife and myself today visited…Great experience .
My wife and myself today visited Broadacre st. annes and was greeted by a fabulous sales advisor, Lizette, what a pleasure it was to have someone with great knowledge and advice to guide us through this experience.Thanks Lizette, Hope to return soon and purchase a property from you, Anne&Val King.
5/5
We have been looking at a house on Lathom Grange
We have been looking at a house on Lathom Grange for the past couple of months and Lisa has been brilliant and accommodating with unscheduled visits, questions, arranging visits to other show homes and guiding us through the processes. Thank you and hopefully we will be moving soon with Morris Homes
5/5
Morris Homes Wintringham
I recently had the pleasure of purchasing a home from Morris Homes, and I cannot express enough how delighted I am with the entire experience. From start to finish, Morris Homes has demonstrated an unwavering commitment to excellence.The quality of construction in my new home is unexpectedly good. Every aspect, from the foundation to the finishing touches, has been meticulously executed. The craftsmanship is impeccable, and the use of materials is evident throughout. You could compare a Toyota to Rolls Royce, but Morris Homes is definitely good value for money. And I would like to express my I am writing to express my gratitude for the exceptional professional assistance of Angela throughout my homebuying journey. Her dedication, expertise, and genuine care made a significant impact on my experience. Morris Homes Wintringham is definitely recommended
5/5
Wvisit to princess meadows visited Morris homes yesterday and…
We visited Morris homes yesterday and received a warm welcome. Princess Meadows is a lovely development with beautiful homes.We both found Hannah to be knowledgeable, informative and most of all friendly and helpful.Hopefully we will buy one of these homes.
1/5
Terrible
Terrible, definitely not a 5 star builder as we were advised upon reserving our home. You raise snags and they take months to book the relevant work in, some of the operatives don’t bother turning up on the date booked. The operatives either leave work unfinished or make the snags worse. You then have to wait even longer chasing customer care for the work to be booked back in which takes another few months. I’m pretty sure morris are just trying to drag out the process until we are out of our warranty period. Morris just try to build as many houses as quickly and cheaply as possible. The only good reviews listed on trust pilot are ones of people who have only reserved a house and not even moved in yet. All the problems start after they take your money and are moved in.
5/5
Tracey Thompson at the Arkall Farm…
Tracey Thompson at the Arkall Farm development was extremely helpful, went above and beyond to find out information for us. Would highly recommend Tracey when looking to buy a new house. Thank you again for your assistance.Sophie
1/5
Terrible company
the list of problems we have had at St Micheals park is to long to list customer care are very good there manager S Baker is super, there senior management are the worst ever they tell half truths dont answer calls when asked to return calls, The board of directors dont return calls and the directors in Bedford are the worst they offer one think one day then withdraw it without a reason DONT BUY MORRIS HOMES EVER
5/5
Jeanette @ St Michael’s Park, Northampton
We have had a very positive experience with Jeanette and Morris Homes at st Michael’s Park in Northampton, Very knowledgeable, answered all of our questionsand there has been a lot! Always accommodating with us popping in.Our house is not ready yet but looks great and we are looking forward to moving in.
5/5
Tina at Downing gardens
Tina at Downing gardens Tina has been amazing…the customer service, attention to detail and am first time buyer she has been in hand for all my questions.
5/5
Excellent customer service from Aimee at Hugglescote Grange
We have received excellent customer service from the start, Aimee has the time to listen to our needs (downsizing after 40+years). The procedures involved in selling our house and buying a new Morris home were carefully explained and queries promptly addressed. In short, excellent customer service throughout.
5/5
Maximum rating for Morris development The Willows (Kineton)
I am taking the time to give a great review to Morris Homes (The Willows Kineton) for their outstanding customer service at reception.Geeta was great from the start, willing to listen and understand our current situation; she explained all our options, suggested a great mortgage adviser and took the time to present all available properties.Very professional with appointments and follow-up calls.
5/5
Absolutely perfect experience
Absolutely perfect experience We bought plot whilst we were still in Australia, and Claire took time out to meticulously go through the process and choices over video calls Upon return to UK same level of service , with such attention to detail , kindness and understanding.Handover was like clockwork and we were in property by 10am.Post move , site manager Paul has also been fantastic, immediately ironing out/organising snag repairs.Thank you Claire and Paul you are an asset to Shelbourne ( Morris Homes) Andy &Cath and Alfie (No 42)
5/5
HOUGHTON GRANGE - VERY IMPRESSIVE
This is an accolade regarding Nicky and the Houghton Grange development, at Shelbourne Estates development, St Ives.We popped in without appointment to view a property and Nicky made us very welcome. In fact she was exceptionally helpful, showing us around a house and explaining the layout of Houghton Grange, which is very impressive. In fact we couldn't be more impressed. And Nicky is a star!
1/5
Absolutely horrendous customer…
Absolutely horrendous customer experience!!! You will be told not to worry as you’re covered by NHBC warranty. Check out the NHBC warranty reviews on trust pilot to get an idea for the type of company your warranty is with! 1.3 out of 5 if you’re interested!We had multiple issues with our property with 2 major issues. It took 3 years to sort one issue out in which time we did not have a usable garden. The other issue after 4 years is still not resolved and despite proof the house does not meet NHBC recommendations Morris have said it’s not a problem. I think most people with a young family would agree that a freezing cold bathroom that’s constantly full of condensation leading to black mould on the walls and ceiling is a problem. Not Morris homes and their managing director though. I’d hate to count the time I’ve wasted on dealing with them. Numerous hours waiting in the house for snagging appointments, hours on the phone dealing with snags and hours/days/weeks dealing with hundreds and hundreds of emails!Horrible, stressful and time consuming customer experience.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
Bebington has the most, with 888 reviews rated 4.2 out of 5, followed by Hilton with 864.
The eight Morris Homes Ltd offices, by town: