Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotTerrible
Terrible, definitely not a 5 star builder as we were advised upon reserving our home. You raise snags and they take months to book the relevant work in, some of the operatives don’t bother turning up on the date booked. The operatives either leave work unfinished or make the snags worse. You then have to wait even longer chasing customer care for the work to be booked back in which takes another few months. I’m pretty sure morris are just trying to drag out the process until we are out of our warranty period. Morris just try to build as many houses as quickly and cheaply as possible. The only good reviews listed on trust pilot are ones of people who have only reserved a house and not even moved in yet. All the problems start after they take your money and are moved in.
Jodie · 19 May 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotTracey Thompson at the Arkall Farm…
Tracey Thompson at the Arkall Farm development was extremely helpful, went above and beyond to find out information for us. Would highly recommend Tracey when looking to buy a new house. Thank you again for your assistance.Sophie
Sophie · 19 May 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 1/5
TrustpilotTerrible company
the list of problems we have had at St Micheals park is to long to list customer care are very good there manager S Baker is super, there senior management are the worst ever they tell half truths dont answer calls when asked to return calls, The board of directors dont return calls and the directors in Bedford are the worst they offer one think one day then withdraw it without a reason DONT BUY MORRIS HOMES EVER
Robert · 18 May 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotJeanette @ St Michael’s Park, Northampton
We have had a very positive experience with Jeanette and Morris Homes at st Michael’s Park in Northampton, Very knowledgeable, answered all of our questionsand there has been a lot! Always accommodating with us popping in.Our house is not ready yet but looks great and we are looking forward to moving in.
Alison · 15 May 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotTina at Downing gardens
Tina at Downing gardens Tina has been amazing…the customer service, attention to detail and am first time buyer she has been in hand for all my questions.
Miss · 3 May 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotExcellent customer service from Aimee at Hugglescote Grange
We have received excellent customer service from the start, Aimee has the time to listen to our needs (downsizing after 40+years). The procedures involved in selling our house and buying a new Morris home were carefully explained and queries promptly addressed. In short, excellent customer service throughout.
Barbara · 2 May 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotMaximum rating for Morris development The Willows (Kineton)
I am taking the time to give a great review to Morris Homes (The Willows Kineton) for their outstanding customer service at reception.Geeta was great from the start, willing to listen and understand our current situation; she explained all our options, suggested a great mortgage adviser and took the time to present all available properties.Very professional with appointments and follow-up calls.
Mr · 1 May 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotAbsolutely perfect experience
Absolutely perfect experience We bought plot whilst we were still in Australia, and Claire took time out to meticulously go through the process and choices over video calls Upon return to UK same level of service , with such attention to detail , kindness and understanding.Handover was like clockwork and we were in property by 10am.Post move , site manager Paul has also been fantastic, immediately ironing out/organising snag repairs.Thank you Claire and Paul you are an asset to Shelbourne ( Morris Homes) Andy &Cath and Alfie (No 42)
Andy · 29 April 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotHOUGHTON GRANGE - VERY IMPRESSIVE
This is an accolade regarding Nicky and the Houghton Grange development, at Shelbourne Estates development, St Ives.We popped in without appointment to view a property and Nicky made us very welcome. In fact she was exceptionally helpful, showing us around a house and explaining the layout of Houghton Grange, which is very impressive. In fact we couldn't be more impressed. And Nicky is a star!
Mr · 28 April 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 1/5
TrustpilotAbsolutely horrendous customer…
Absolutely horrendous customer experience!!! You will be told not to worry as you’re covered by NHBC warranty. Check out the NHBC warranty reviews on trust pilot to get an idea for the type of company your warranty is with! 1.3 out of 5 if you’re interested!We had multiple issues with our property with 2 major issues. It took 3 years to sort one issue out in which time we did not have a usable garden. The other issue after 4 years is still not resolved and despite proof the house does not meet NHBC recommendations Morris have said it’s not a problem. I think most people with a young family would agree that a freezing cold bathroom that’s constantly full of condensation leading to black mould on the walls and ceiling is a problem. Not Morris homes and their managing director though. I’d hate to count the time I’ve wasted on dealing with them. Numerous hours waiting in the house for snagging appointments, hours on the phone dealing with snags and hours/days/weeks dealing with hundreds and hundreds of emails!Horrible, stressful and time consuming customer experience.
Andrew · 26 April 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
GoogleRating only, no written review.
Gabi · 26 April 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
GoogleRating only, no written review.
Jerome · 26 April 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotThank you Jess
Looking to relocate to Upton and popped in to view the two show homes at Shelborne Estates. Jess could not have been more helpful and insightful to the beautiful homes she showed me around. Thank you Jess for your time and help.
Anna · 26 April 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotVery professional accessible and…
Very professional accessible and knowledgeable, thank you Nicky
Steve · 25 April 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotLovely site
My wife and I visited the site and viewed the show home which was very well presented. Lizette at Broadacre was very helpful, and explained everything that we needed to know.
Karl · 24 April 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotAngela at Wintringham has been…
Angela at Wintringham has been absolutely brilliant in helping select and personalise our new home, very happy with the quality, communication and speed of the build. Looking forward to moving in!
SH · 23 April 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotHoughton Grange
Nicky gave us a very informative tour of 4 of the new houses for sale at Houghton Grange. The houses are all beautifully designed and are finished to a high spec
Steph · 23 April 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotHannah is an absolute credit to Morris…
Hannah is an absolute credit to Morris Homes! We have been to see some beautiful houses (Morris was definitely miles in front) but one of the main reasons we came back is because Hannah was just incredible. Experience has been amazing start to finish so far and it’s made the whole journey so informative and exciting!
Amy · 22 April 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotLizette was a most attentive and…
Lizette was a most attentive and attention-to-detail sales advisor . Nothing was too much trouble and she guided us through the buying process effortlessly and with a professional attitude that put us at our ease .She is a credit to the Morris Homes team .
Lisa · 22 April 2023 · Morris Homes Eastern Ltd Gamlingay
★★★★★ 5/5
TrustpilotHoughton Grange, Shelbourne Estates
We visited Shelbourne Estates, Houghton Grange on the off chance we could view the show home and available homes. Nicky Douse was very welcoming from the moment we walked in and went out of her way to personally show us around the homes on the development. Nicky answered all our questions and follow up emails very quickly and efficiently. Great job. thanks
Sue · 20 April 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 1/5
TrustpilotWhat communication!!!
If you would like a pleasant experience where communication is two ways, then I would definitely recommend speaking to a wall as you may get a response by way of an echo. Morris homes have been nothing but shocking in that respect. Other than that a great experience of….Will edit/amend once this nightmare is over
Brett · 19 April 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotMorris Wintringham
I went into the development at Wintringham near St Neots. Even though I am not in a position to move yet the sales person Angela was fantastic. She made me feel welcome when others hadn't and gave me the time and information I needed. When the time comes that I will am ready to move this will be the place for me
Ryan · 17 April 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 1/5
GoogleWith the months of delays we were expecting to move into a pretty perfect home. This was far from it!! The sales process was already a mix of emotions, from never being allowed to view our home through the build process to check how it was …
DarylTurner18 · 16 April 2023 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotA Fantastic Experience with Shelbourne Estates at Hunsbury Grange
We recently bought a new build at Hunsbury Grange, developed by Shelbourne Estates, and I am thrilled to share our experience. From the reservation process to addressing the few snags our house had, the entire team at Shelbourne Estates has been exceptional.First, I would like to mention Lynne and Jess from the sales team, we interacted with throughout the process. They have been phenomenal in terms of providing us with all the necessary information and ensuring a smooth purchase experience. They were always available to address any concerns we had and were consistently professional, friendly, and helpful.The site managers, Scott, Matt, and Ian, were equally exceptional. They played a crucial role in ensuring that our house was built to a high standard and delivered on time. Throughout the construction phase, they were always available to answer any questions we had and were diligent in addressing any issues that arose. Their attention to detail and commitment to quality made us feel confident in the build process and our decision to buy a new home from Shelbourne Estates.After moving in, we did encounter a few minor snags, as one might expect with any new build. However, the team at Shelbourne Estates, particularly Scott, Matt, and Ian, were proactive in solving these issues in a timely and efficient manner. Their dedication to customer satisfaction and ensuring that our new home was perfect for us was truly commendable.In conclusion, our experience with Shelbourne Estates at Hunsbury Grange has been nothing short of fantastic. The entire team, including Lynne, Jess, Scott, Matt, and Ian, made the process of purchasing and moving into our new home a stress-free and enjoyable experience. We would highly recommend Shelbourne Estates to anyone looking for a quality new build with a team dedicated to delivering an exceptional customer experience.
Andres · 15 April 2023 · Morris Homes Eastern Ltd St Neots
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
