Morris Homes Eastern Ltd reviews in Gamlingay and St Neots

★★★★★ 1/5

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If I could give this company zero stars…

If I could give this company zero stars I would. 1 star is definitely 1 too many. Please don't make the mistake I made in thinking this is a reputable company to deal with because they certainly are not. Their customer service is appalling. They will tell you anything to get you to sign up for one of their houses, if your sale takes a little bit longer than expected you are hounded by the sales person. Then god forbid your sale falls through as mine has they will avoid you then at all costs. All I want is my £500 back, which I was told on the day I would get back if there were any problems. I have been avoided, lied to and recently completely ignored. I suggest if you do feel the need to have to deal with this company you do so with wide open eyes because they are not all they make out to be. On the whole a bunch of complete liars.

Samantha · 11 February 2020 · Morris Homes Eastern Ltd St Neots

★★★★★ 1/5

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Very disappointed with Morris homes

Very disappointed with Morris homes, I thought they were different from the other developers but I was wrong.We have had issues after issues since we moved into our new built. The most recent issue is to so with a product they used in our built which was not strong enough therefore has caused water ingress into our bathroom. Despite asking them to put it right, they have refused stating that it was not reported within 2 yrs.how can one predict progressed effect in an area of the house that is not visible, this is in the loft in the insulation area.

Priscilla · 6 February 2020 · Morris Homes Eastern Ltd St Neots

★★★★★ 1/5

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Rubbish company discriminate

Im in a wheelchair and a veteran lived here for 4 years in that time my hot water tank has leaked through my roof in the kitchen twice i have 3 kids and no one willing to help since it is obviously poor workmanship and faulty products installed they cant say they arent faulty since after living here a year i had a letter of heatco about a recall on it and to replace sealing rings dont buy through morris homes the only advice they gave me was to spend my own money rectifying there rushed build

Robert · 22 January 2020 · Morris Homes Eastern Ltd St Neots

★★★★★ 1/5

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Never buy freehold - unable to sell property!

I purchased my Morris home as new as had to option to buy freehold so I did. I have now come to sell the property and cannot sell due to restrictions on the land registry. There are 7 other parties on the land that I am suppose to own!!! I have been unable to sell my property and this has been going on for almost two years now!!! So whether you buy free hold or lease you are unable to sell your property on!! I am taking them to court and hopefully others will too

Rebecca · 7 October 2019 · Morris Homes Eastern Ltd St Neots

★★★★★ 1/5

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Unethical builder

Unethical builder, will sell your freehold without you knowing, giving you no option to buy it yourself. They specialise in leasehold sales, so you never truly own the home, you rent for tenure at the property. Expect a minimum payment of £250 a year to the freeholder (yet the freeholder has no responsibility for the property, it's just s money making scam). They advise you can buy the freehold after 2 years, but this is bull as they sell it on and don't contact you to give you the option. Furthermore, they also "Fleecehold" the area/estate, you pay a service charge for repairs and upkeep of the estate, minimum £150 a year out of your pocket. So not only do you spend £150k+ got the property and pay for a mortgage, insurance etc.. you also pay these fees mentioned above, they tend to avoid mentioning this explicitly too.

Dan · 5 October 2019 · Morris Homes Eastern Ltd St Neots

★★★★★ 2/5

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"Online reviews are just a guide"

People say online reviews are just a guide. Well this review is here to confirm this is a load of trash. Morris are shocking. Don't get me wrong. The style of the house is nice. But that's as far as it goes. "Can you rate us good and our after care!" Urm.. no. get lost geeza. Signing my 3 week hand over document as satisfactory then pissing off is not on. Same goes for the after care. I have a warped front door. They signed it off as complete and didn't even turn up. Drive way is trashed. House looses so much heat. The shower wasn't even sealed. The site manager disapeared half way through my demo and never heard from him again. Not even going to mention the pre sale disorganization. Oh and the iron railings they decided to erect with no notice. On my land! So... to summarise and put it blunt. They dog. ****

Pissed · 24 September 2019 · Morris Homes Eastern Ltd St Neots

★★★★★ 5/5

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Brilliant 1st Class service

We have just bought our first home from Morris Homes at their Trinity Gardens development in Loughborough and we couldn’t be more happier, the service we have received has been first class Jacqui and Maria have been brilliant, especially Jacqui as we dealt with her mostly. As I said this was our first home so we were nervous and didn’t know what to expect, Jacqui was there with us every step of the way from reservation to completion, any questions we had were answered by Jacqui and her team.

Mr · 6 August 2019 · Morris Homes Eastern Ltd St Neots

★★★★★ 1/5

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Horrible customer service for…

Horrible customer service for maintenance issues.Over 3 months to get a communal fence repaired. Chased many times but always told it will be done soon, or given a date which is then missed.Horrible level of communication from customer services agents. You have to chase them for updates (Even after 3 months) rather than them calling/emailing you to provide updates.

Chris · 3 June 2019 · Morris Homes Eastern Ltd St Neots

★★★★★ 1/5

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stop wasting tress on useless junk mail

My wife and I just received a letter each from Morris Homes, for overpriced two bedroom flats.Apparently, they are 'the perfect choice for young families and first time buyers'.We are both in our 50's and have two daughters - one in sixth form and one at university - nothing like the target audience.I never imagined how bad they actually are, having read the rest of the reviews here.Please, stop wasting trees on useless junk mail - we never signed up to your mailing list, and it seems that where ever you bought your data from is as dishonest as it seems you guys are from the other reviews here!

Cyberspy · 16 May 2019 · Morris Homes Eastern Ltd St Neots

★★★★★ 2/5

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Monkeys, morons, Morris

As with many others, currently battling the complete shambles they call Customer Service. Sadly, if anything at all needs repairing, even if it is vital to your living in the house, then you’ll need to fight from start to finish. They don’t answer phones, they don’t respond to answerphone messages, they don’t reply to emails.Most frustrating of all is that they don’t actually understand a complaint even when it is clearly articulated. They simply do not listen. They’re so overwhelmed by problems that they struggle to actively record them, so when you chase them again they have no idea what you are talking about and you have to start again.When you formally complain they can’t address your points and they have no record at all of all the emails you sent and the calls you made.It’s like dealing with a zoo full of monkeys. They excel at uselessness. Even the Director gets told rubbish by them, so he’s completely in the dark.I suggest that if you find yourself in the same position you go to NHBC - exactly what I’m now doing. I’ve spent months speaking to morons at Morris and enough is enough.

Skilton123 · 23 March 2019 · Morris Homes Eastern Ltd St Neots

★★★★★ 1/5

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So got a call from a friend on our…

So got a call from a friend on our morris homes development this morning, they had a fire that started at the main fuse box (MCB) asked for help from Morris sales office on site after the fire brigade had left. No help what so ever. emergency 24/7 line for Morris apparently doesn't work at weekends. sales rep/customer service in office totlay unhelpfull and could say that one of the managers is on holiday.More importantly the MCB has been fitted in a downstairs toilet directly under the main bathroom. the supply falied to trip and cut supply to house, supply had to be isolated at meter to cut supply.Now 5 hours after incident and no contact from Morris homes. totally disgusting service. All customer rep is interested in is getting rid of our friend and covering Morris homes. will be getting an independent survey on electrics done for my own piece of mind and would recomend all Morris home owners do the same.

Jeff · 2 March 2019 · Morris Homes Eastern Ltd St Neots

★★★★★ 1/5

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very much part of the leasehold Scandal

Morris homes you really should not be following other developers.Because you have made some really bad decisionsGet back selling Freehold and not Fleacehold

James · 22 November 2018 · Morris Homes Eastern Ltd St Neots

★★★★★ 1/5

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Buyers beware of purchasing a Morris…

Buyers beware of purchasing a Morris HomeThey are leasehold & Morris tell you that you can purchase the freehold once you've been in your property for 2 years,for around £4K, then they sell your lease on to other companies within a few months of you moving in.Then if you want to purchase your freehold from the new landlord in our case (Aviva) it's £10,600 plus £950 for there legal fees as well as your own.And after purchasing it you still have permission fees to do alterations etc to your home.And when you complain to Morris about it they lie, they then tell you that at the time of purchasing your property you have a choice to purchase it freehold or leasehold which is a total lie.We've wrote to Morris several times and that's to the CEO for the evidence to support what they say & they are completely ignoring us, no response whosoever & that's probably because they can't predict any evidence as it's not trueGround rent start of £350 per year & management charge £179 per yearPlease make sure if your purchasing a Morris Home that whatever is discussed with the sales team GET IT IN WRITING I suggest people look at the information on The Natinal Leasehold Campaign before buying

Tracey · 22 November 2018 · Morris Homes Eastern Ltd St Neots

★★★★★ 1/5

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Misled (or more accurately lied to!)…

Misled (or more accurately lied to!) regarding the leasehold status of the house. Leasehold never mentioned by sales, but when asked, we were told we could buy the freehold after purchase for £6,000. However when we came to buy it less than a year later the freehold had been sold on (within just a few months of our purchase) to an offshore company in Guernsey. They then demanded £109 pounds for us to then be told by them that the price of the freehold was now over £17,250. Disgraceful.

Albert · 22 November 2018 · Morris Homes Eastern Ltd St Neots

★★★★★ 1/5

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Buyers beware of fleecehold properties

Pressured to put 10% down on the house before we had even sold our own. Just about managed to hold them off and paid it when we did sell our old house. We asked to buy the freehold (as a leasehold property) and was told we didn't need to because it was virtually freehold (999 year lease). We said we still wanted the freehold but told we could buy it after we moved in if we really wanted it and this was normal to do (approx £4k we were told). As new to all this we assumed as the customer we wouldn't be lied to so accepted this as something to do after we moved in. Moved into the house with hundreds of defects (mostly sorted after 2 years) but found out by letter that our freehold had been sold behind our backs to an investor 2 months after we moved in. No offer to buy it or anything, we just received a letter saying it had gone. We asked to buy the freehold after receiving this letter and was told to speak to the investor for an informal price. Got quoted over £10k for it and legal fees..... Disgrace! It turns out even if you buy the freehold it still contains fee generating covenants like asking to add a conservatory. Even if they say no to it you pay to ask. This is not what we expected when buying from a big builder like Morris Homes. All nice on the outside but once you're taken in that's when the real truths come out. For more information I recommend people visit the National Leasehold Campaign and Home Owners Rights Network (HORNETS).

Chris · 16 November 2018 · Morris Homes Eastern Ltd St Neots