Morris Dibben estate agents in Southampton, Romsey and Chandler's Ford

★★★★★ 1/5

Google

I would second Ethan Allan's recent comment in saying that Rachael of the London Rd office is unprofessional and unpleasant to deal with. Consistently ill-informed, obtuse and discourteous. Clearly has no concept that the success of their business is based on customer service. I have bought and sold properties through Morris Dibben previously and have never had such a poor experience with a staff member. A more general problem with Morris Dibben is that selling through them is likely to lead to having to deal with Countrywide conveyancing as they push clients to use their own conveyancing service. Countrywide conveyancing are a complete and utter shambles. At every stage of the process they made errors causing problems to the point where both myself and the buyer were on the verge of walking away from the sale.

Ben · 26 October 2019 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

The service from Morris Dibben was excellent and they were very efficient throughout the process of buying houses. The staff are always friendly as well as maintaining a good professional relationship with our family.

Maleeha · 26 October 2019 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

Chose Morris Dibben following a friend’s recommendation. My Property was listed quickly with good photos. I was kept up to date with all viewing appointments. Sale went through in conjunction with Conveyancing Connect in just over 2 months.

Rebecca · 26 October 2019 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

Morris Dibben have been fantastic from start to finish. We had already been marketed by another company who were awful. The people I dealt with at morris dibben were reliable, trustworthy and caring. They took time to address any problems I had and made me feel really supported in the buying and selling process. I would choose them every time. Trust is so important when selling or buying and with such a stressful experience it was brilliant to know they were on my side. Thankyou to everyone at morris dibben, especially Chelsea and Stephen.

Georgina · 26 October 2019 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

We have just exchanged contracts on my parent's house, after a lengthy and arduous journey over the last six months. This would not have been possible without the skill, knowledge, determination and diplomacy of our main contact, Stephen Henry. Buying and selling a house in England can be a chaotic, stressful and unpredictable process. He made it as painless as possible and most importantly, always had workable solutions to problems and was in regular contact with all parties to help the process along. I would wholeheartedly recommend using Morris Dibben. Thank you.

Clive · 26 October 2019 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

***** Excellent service ***** I have now bought and sold a number of properties with Morris Dibben and have had success in all cases. What sets them apart is the level of after care provided once they had won my business, chasing up buyers and solicitors alike to ensure the sales went through.

Hannu · 26 October 2019 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

18 hours - that is the time it took Morris Dibben to sell our house, from the evening it first went live on Rightmove to the time Mike (Gilbert) had agreed the sale the following morning. Not a bad start. And for the full asking price too. And no, it was not undervalued for a quick sale - we were very happy with the selling price. The after sales service was just as impressive, with Stephen (Hendry) providing the most important thing of all - a constant stream of written and verbal communication at every stage, however major or minor the issue, right through the process to the exchange of contracts. Another key point - whenever I visited the branch in person, it didn't matter which one of the numerous staff I first encountered, they all knew about our sale and were uniformally helpful and friendly. All told, a terrific and faultless service.

Dave · 26 October 2019 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

Just sold our property with Morris Dibben. We had a fast sale with Rod’s support. Then Tina did an amazing job supporting us through the sale process. All went smoothly and we are very happy with the service we received. Thanks both

Joyful · 26 October 2019 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

Great service. We recently bought a property through Morris Dibben. It turned out to be quite a long process as the previous owner did not live in the UK, however our handler, Steven Henry, was absolutely excellent throughout, constantly chasing and going the extra mile in order to speed everything up.

Andrew · 26 October 2019 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

An excellent quality of service. The staff at Dibben's turned the daunting prospect of selling a house into a pleasant experience. From the moment I placed matters in their very capable hands they were all unfailingly pleasant, professional and very attentive. I was never in any doubt that my best interests were being well served at all times, that they always did their utmost to expedite the whole transaction through all its various stages, kept me fully informed as to progress and it was personally extremely appreciated that I had little to do except sit back and wait for their timely updates. A buyer was quickly found and the whole process completed satisfactorily quickly. Quite frankly I cannot think of any way in which the service they provided could have been improved. I would have no hesitation at all in highly recommending this company to others.

Barry · 26 October 2019 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

Very impressed, had been tempted by Purple Bricks prices but glad we stuck to Morris Dibben. We have just sold our house and Morris Dibben were acting for buyer and seller. Both processes ended up being unexpectedly prolonged due to circumstance beyond our control and Stephen Hendry was amazing, determined and always professional in dealing with it, we would not have completed either sale or purchase in time without his persistence and help. The wider team were also very helpful, friendly and knowledgable. I would definately recommend Morris Dibben and would not hesitate in using again. Many thanks!

Sarah · 26 October 2019 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

We bought our house through Morris Dibben on London Road about 16 years ago and thought they were very good, so we chose them to sell it for us when we decided to move this summer and we were pleased we did as they were again very good, all the way from the initial valuation and marketing in early August through to progressing it to exchange at a good price by the end of October. Stephen Henry in particular was excellent throughout the progression stage, keeping things moving and keeping us up to date with everything that was happening, and Mike Gilbert and Lauren for the valuation and marketing too, but everyone we dealt with at Morris Dibben throughout the sale was very good. Would definitely recommend them.

Jon · 26 October 2019 · Morris Dibben Southampton Sales

★★★★★ 4/5

Google

I'd like to say I'm rating Morris Dibben four stars primarily on my experience of dealing with Stephen Henry who was absolutely fantastic. Our buyer's solicitors were beyond inept and drew out the entire process to the extent that we considered giving up at one point. A close friend in the Southampton estate agency scene recommended the company and our valuation was a good experience. On a subsequent visit to the branch we were unceremoniously pied by the same agent who went out of his way to avoid us. Sadly we received no help in the way of selling advice. When we informed them we had made an offer on our new home we were chastised as if we were naughty school children: "When this falls through for you, you'll have learned your lesson" (we now live in the said abode). We continued to receive calls and emails asking if we were still interested in homes sold by Morris Dibben for weeks after informing them we had had an offer accepted which was slightly annoying. Once the process was up and running though, Stephen was as efficient as he was allowed to be and communication on his part was excellent. At several stages it felt as he was more frustrated by the drawn-out process than we were. If it wasn't for him, we would rate the company two stars but feel he carried them and anything lower than four stars wouldn't do him justice, We wre told that due to their market share, Morris Dibben would sell our home and after a fair amount of pressure and admittedly reluctant dropping of the price they did just that. Thanks to all involved.

Andy · 26 October 2019 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

We purchased our first home through Morris Dibben, London Rd, and they were fantastic throughout the process. Tina, Elle, Rhys, Stephen and the team looked after us expertly and provided a first-class service; professional, knowledgable, friendly, realistic and responsive. We wouldn't hesitate to recommend them / use them again.

Katie · 26 October 2019 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

Morris Dibben London Road Office in Southampton gave us excellent service. We sold the house after only 1 day of viewings as they had a good selection of potential buyers on their books. I am also very grateful to them for giving the chain a push at the end to ensure that we managed to exchange contracts. I strongly recommend them.

Jonathan · 26 October 2019 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

Just completed on buying a property through Morris Dibben. I had a very positive experience with Stephen Henry throughout the whole process. Stephen was always available when I called and responded to emails very promptly. He showed great leadership chasing all the loose ends and gave me constant updates of progress and when I needed to do something on my side. Buying a house is rarely easy, but Stephen helped me through the entire process.

Justa · 26 October 2019 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

I have received great service , especially from Tina, who helped me and my partner with the purchase of our house. We already thought that it will not happen, as we have encountered some difficulties down the road. She would always keep in touch and inform me about things that needed to be sorted out. As I result we were able to get our dream house which we love :) I highly recommend Morris Dibben, as they are professionals in the filed of property purchase. Thank you

Taurus · 26 October 2019 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

Just completed on selling and buying via the Morris Dibben team Romsey. A very smooth process working with patient and knowledgable staff whom always kept me upto date and helped reassure me along the process. From viewing to all process, I’d like to call out Matt Kopusto. Great job Matt! You are a credit to the team, and my sincere thanks to you. I would have no hesitation in using MD for selling and buying property in future.

Mark · 26 October 2019 · Morris Dibben Romsey Sales

★★★★★ 5/5

Google

Our first experience with renting through an agency and we were very happy throughout the process as well as after taking the property. Feel valued and listened to, the guys at the Woolston office been great, especially Vikki who's been very conscientious, efficient and professional with all matters along the way.

Veron · 23 June 2019 · Morris Dibben Southampton (38 Portsmouth Road)

★★★★★ 5/5

Google

What an excellent team! They guided me through the purchase process and kept me sane. Many thanks and I would recommend your office to all!

AnthonyED · 22 June 2019 · Morris Dibben Romsey (1 Latimer Walk)

★★★★★ 5/5

Google

This is the second time I will be letting my property through Morris Dibben. The team are brilliant. Highly professional, excellent and responsive service and likeable with it. Great marketing photos of my house. I have complete trust in them. I cannot recommend enough. Nick, my main contact, is exemplary in his approach and gives me great assurance that my property is in the right hands. Thank you guys for all your help.

Jane · 22 June 2019 · Morris Dibben Romsey (1 Latimer Walk)

★★★★★ 1/5

Google

Never available on branch number and continue to waste paper sending me junk through my door months after I’ve purchased the property!

Lee · 19 June 2019 · Morris Dibben Chandler's Ford

★★★★★ 1/5

Google

Purchased a property, completed on a Thursday, seller dropped off a set of keys, so able to access property. No contact from local branch to say completion completed. Visited local branch two days later. No one available from lettings, staff member could not find or release keys, despite making a number of phone calls. What a joke guys. I have bought numerous properties over the years, so I know the routine. There are obviously staffing and morale issues at this branch, get it sorted people.

John · 19 June 2019 · Morris Dibben Chandler's Ford

★★★★★ 1/5

Yell

What a shambles and a waste to time for potential clients! Beware of this estate agent!

What a joke. Had an appointment at 11am yesterday. Lauren the estate agent turned up late. Had a 12pm appointment with a mortgage consultant, and was told the appointment was double booked. What a shambles!! Don't waste your time with this estate agent. There are more professional ones in Southampton.

AdrianW-210 · 16 June 2019 · Morris Dibben Southampton Sales