Morris Dibben estate agents in Southampton, Romsey and Chandler's Ford

★★★★★ 5/5

Google

I called Alison at London Road branch to ask about wheelchair accessibility for potential tenants in Southampton (as part of a project for AccessiblePRS.co.uk). Prompt call back before the end of the day and a positive and helpful approach. Respectful and informed attitude with examples of successful lets to wheelchair users. NEW NORM of taking videos of every rental property (as a result of covid-19) and emailing them over to applicants is an excellent tool to help wheelchair users and people with additional accessibility needs see the information they need to make an informed choice about whether to view and/or to proceed with the property. Thank you.PositiveResponsiveness, Professionalism

Guy · 25 October 2020 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

We rented the current flat in Southampton through Morris Dibben and we are very grateful to Alison for helping us chose the best option for us and making extra effort to accomodate our limited viewing time, even at short notice. Every member of the team that we interracted with acted profesionally and they all were helpful in the process of moving in.

Cristian · 25 October 2020 · Morris Dibben Southampton Sales

★★★★★ 1/5

Google

Update 28-4-2020 : today the dispute was closed. The landlord tried to charge for damages that were not caused by us. The agency did not manage to negotiate with him, so in this dispute (it lasted more than 3 months) I felt me against them (landlord and agency). Luckily half of the charges will return to us thanks to an external body. The UNDISPUTED deposit is still with the agency and regardless the dispute is closed, they say that they need the landlord's permission to transfer me MY money. Seriously? Terrible management of the deposit. We left our apartment 16 days ago, they do not know yet how much money they would like to take from our deposit and they have no idea by when they will have the quotes. We don't recommend this agency, and fortunately we already "saved" some friends from them!

Valentino · 25 October 2020 · Morris Dibben Southampton Sales

★★★★★ 1/5

Google

Two experiences with this company. 1: Mortgage application: -Set it up with wrong house value -Managed to get the wrong number of children we have even though we've been in their office 3 times before application -Our point of contact went on holiday for 3 weeks, leaving us unaware what was happening with our application -Communication was nil, we had to chase EVERYTHING 2: Viewing of property -We had Mortgage in principal arranged as discussed with them prior to visit -Stood waiting for 15 minutes after appointment time, rang bell, checked car park and all around building -Phoned office asking where they are, said they will phone their agent....They never got back to us!! If property is sold, just tell us. Use at your peril They are consistent in fairness

Tim · 25 October 2020 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

I can't say enough for these guys - we had a lot of viewings when buying our first house and Morris Dibben was head and shoulders above the other estate agents; arranging viewings and answering questions about properties. Their team are supportive, friendly and always available. Fantastic.PositiveResponsiveness, Professionalism

Maddie · 25 October 2020 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

We couldn’t have asked for more. Our rollercoaster ride was eased by the support and patience of Lauren, for whom nothing was too much trouble. The Multiple issues that can and did arise with sale and purchase, were skilfully negotiated on our behalf and I felt she always had our interest at heart. Very happy customers :-) Thank you MD London Road and thank you Lauren .PositiveResponsiveness, Professionalism

Lucy · 25 October 2020 · Morris Dibben Southampton Sales

★★★★★ 1/5

Google

If you are a landlord, please do not use this agent because they do not have your best interests in mind. If you are a tenant, you should use them as you will pay cheap rent for an excellent property. Morris Dibben let my brand new apartment 3 years ago. The tenants were great but the rent was well below market rate. After the first year, Morris Dibben refused to raise the rent. In the second year, I demanded to raise rent by 3% as I saw Morris Dibben let another property in the same block at much lower floor for 20% higher rate. Again, they refused. I lost thousands of pounds in rental income each year! It is my property. How dare they refuse to raise rent on my behalf? After my first tenants moved in, I did not receive any copy of lease documents or full management contract by MD. I had no idea what Morris Dibben had signed on my behalf. Countrywide is the property manager which is another reason why I don’t recommend this agent. The property managers of countrywide have no idea where my property is. They did not pay annual property visit unless I asked them to. My other agents pay quarterly visits.

Food · 25 October 2020 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

Rating only, no written review.

Ioannis · 25 October 2020 · Morris Dibben Romsey Sales

★★★★★ 5/5

Google

Rating only, no written review.

Zafeirenia · 25 October 2020 · Morris Dibben Romsey Sales

★★★★★ 1/5

Google

Rating only, no written review.

James · 25 October 2020 · Morris Dibben Romsey Sales

★★★★★ 5/5

Google

Gina and the team at Morris Dibben Romsey have been really helpful and have made the process of moving so easy and stress free. Gina answered any questions I had really quickly and was really professional. I would definitely use them again.PositiveResponsiveness, Professionalism

Tilly · 25 October 2020 · Morris Dibben Romsey Sales

★★★★★ 5/5

Google

Morris Dibben in Romsey (Lettings) are great. They are very efficient and don't mess you around as tenants. They are very through and helpful especially Gina who was very good to us and took us on a viewing even though she had finished for the day. If you're looking for somewhere to rent in and around Romsey then please see what Morris Dibben have to offer.

Chris · 25 October 2020 · Morris Dibben Romsey Sales

★★★★★ 5/5

Google

Very friendly, helpful service

Angie · 31 August 2020 · Morris Dibben Chandler's Ford

★★★★★ 5/5

Google

Rating only, no written review.

Ioannis · 25 August 2020 · Morris Dibben Romsey (25 Latimer Walk)

★★★★★ 5/5

Google

Rating only, no written review.

Zafeirenia · 25 August 2020 · Morris Dibben Romsey (25 Latimer Walk)

★★★★★ 1/5

Google

Rating only, no written review.

James · 25 August 2020 · Morris Dibben Romsey (25 Latimer Walk)

★★★★★ 5/5

Google

Gina and the team at Morris Dibben Romsey have been really helpful and have made the process of moving so easy and stress free. Gina answered any questions I had really quickly and was really professional. I would definitely use them again.PositiveResponsiveness, Professionalism

Tilly · 25 August 2020 · Morris Dibben Romsey (25 Latimer Walk)

★★★★★ 5/5

Google

Just completed on selling and buying via the Morris Dibben team Romsey. A very smooth process working with patient and knowledgable staff whom always kept me upto date and helped reassure me along the process. From viewing to all process, I’d like to call out Matt Kopusto. Great job Matt! You are a credit to the team, and my sincere thanks to you. I would have no hesitation in using MD for selling and buying property in future.

Mark · 25 August 2020 · Morris Dibben Romsey (25 Latimer Walk)

★★★★★ 5/5

Google

Morris Dibben in Romsey (Lettings) are great. They are very efficient and don't mess you around as tenants. They are very through and helpful especially Gina who was very good to us and took us on a viewing even though she had finished for the day. If you're looking for somewhere to rent in and around Romsey then please see what Morris Dibben have to offer.

Chris · 25 August 2020 · Morris Dibben Romsey (25 Latimer Walk)

★★★★★ 5/5

Google

I cant thank Ian enough for his help, support, guidance and for going the extra mile to meet the let deadlines. Even more so in the current Covid situation. Ian's wealth of experience knowledge, and connections are unparalleled, he always delivers on what he has committed to, and i have 100% confidnece that he will do right by both me as a landlord and by the tennants who are equally as important. Very pleased that i changed the letting management agencies and look forward to working with Ian and his team for some time in the future.PositiveResponsiveness, Quality, Professionalism, Value

Becks · 25 August 2020 · Morris Dibben Southampton (38 Portsmouth Road)

★★★★★ 5/5

Google

It was nothing less than an excellent service from Alison, supported by her colleagues. Thank you.

Peter · 22 June 2020 · Morris Dibben Southampton (38 Portsmouth Road)

★★★★★ 5/5

Google

Great letting agency, very experienced staff who helped us with letting our house through the best advice and customer care. Thank you

Petr · 22 June 2020 · Morris Dibben Southampton (38 Portsmouth Road)

★★★★★ 5/5

Google

Very helpful people. I found an amazing apartment through them and can warmly recommend the agency.

Marilena · 22 June 2020 · Morris Dibben Southampton (38 Portsmouth Road)

★★★★★ 1/5

Google

Terrible management of the deposit. We left our apartment 16 days ago, they do not know yet how much money they would like to take from our deposit and they have no idea by when they will have the quotes. We don't recommend this agency, and fortunately we already "saved" some friends from them!

Valentino · 22 June 2020 · Morris Dibben Southampton (38 Portsmouth Road)