Trusted Agent profile

Morris Dibben estate agents in Southampton, Romsey and Chandler's Ford

4.5

★★★★★ Excellent

937 reviews across 6 offices and 3 platforms

Morris Dibben has six offices, in Southampton (two offices), Romsey (three offices) and Chandler's Ford. Together they have 937 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

893

Reviews on Google

All 6 offices

Yell logo

1.0 / 5

2

Reviews on Yell

All 6 offices

Trustpilot logo

42

Reviews on Trustpilot

Business-wide

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Our offices

Morris Dibben's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Morris Dibben, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Morris Dibben office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

Dennise · 25 August 2021 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Jo · 25 August 2021 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Alice · 25 August 2021 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Thank you for taking the time to leave us a 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Always friendly and patient with us, the most demanding of sellers.

Richard · 25 August 2021 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Thank you for the great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Zoe has been really helpful from the start. Very quick efficient service.PositiveProfessionalism

Lorna · 25 August 2021 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Thank you for the great 5* review. Kind regards Lucy, Customer Relations

5/5

Google

Agents for our seller we found them extremely helpful, professional and communication was excellent.PositiveResponsiveness, Professionalism

John · 25 August 2021 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Many thanks for the excellent 5* review. Kind regards Lucy, Customer Relations

5/5

Google

Morris Dibben have been professional and thorough Really friendly and communication has been top notch Can honestly say they have been a pleasure to dealt withPositiveResponsiveness, Quality, Professionalism

Lee · 25 August 2021 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

We are still in the initial stages of service but Zoe has been informative and a pleasure to deal with. We look forward to further communication with this company.PositiveResponsiveness, Professionalism

Bethan · 25 August 2021 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Thank you for your kind comments and amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Zoe and the Team at Morris Dibben have been great with the sale of our property. Flexible, personal and professional service from start to finish.PositiveProfessionalism

Carl · 25 August 2021 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Thank you for the marvellous 5* review. Kind regards Lucy, Customer Relations

5/5

Google

MD have been selling my house during an extremely difficult time with Covid. On a personal level I'm going through a divorce also. The staff have been so supportive and professional at the same time. I highly recommend themPositiveProfessionalism

Saffron · 25 August 2021 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Thank you for the amazing 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

I found Morris Dibben Estate Agents Romsey to be professional, responsive and friendly in supporting my move to a rental property. Gina and Amelia were particularly helpful. Their lettings process was clear and efficient.PositiveResponsiveness, Professionalism

Tracey · 25 August 2021 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

We have found the sales person at this estate agent to be the most unprofessional and rude to deal with. Definitely wouldn’t recommend selling or buying a house through this company. We have been left feeling like we cannot trust this agent at all when it comes to purchasing a property through them. To be told “If you had listed your property with us then I’d have been able to get you in for a viewing” on two occasions almost felt like I was being blackmailed and denied the opportunity to buy our dream house. Not impressed one bit and very disappointed.NegativeProfessionalism

CRAIG · 25 August 2021 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Hi Craig, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Please note that due to Covid-19 restrictions we are taking additional step to ensure that viewings are only arranged for people who do have their property on the market or finances readily in place. Kind Regards, Scott @ Customer Relations

1/5

Google

WARNING. Be careful. Morris Dibben are expensive and very poor value for money. We have had a disastrous time with our sale and have felt completely deserted by the agents that were supposed to be acting for us. Thankfully I managed to successfully save my sale but my advice would be to cut out the middle man and market yourself! When questioned as to why they think they earned their fee I’m told the nearly £3000 is purely for them to find a buyer, not to handle the sale!!!NegativeResponsiveness, Quality, Professionalism, Value

Rachel · 25 August 2021 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

We sold and bought through Morris Dibben  they did a fantastic job, patiently responding to all our queries and proactively chasing things through to ensure we met our move date. I would not use any other estate agent in Romsey, I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Megan · 25 August 2021 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Morris Dibben have been helpful from the first communication we had with them. Moving home during Lockdown was not easy but they made it a stress free experience. Communication was clear and thorough and we have been fully informed throughout our tenancy.

V · 25 August 2021 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Many thanks for the fabulous 5* review. Kind regards Lucy, Customer Relations

5/5

Google

The sales team at Morris Dibben are amazing, they were always happy to speak to us on the phone and deal with any enquiries we had. Zoe and Steph have been fab with the sale of our house and were professional throughout as well as having to deal with selling the house through COVID! Would definitely recommend Morris Dibben if your thinking of moving. Thank you guys 🙂PositiveResponsiveness, Quality, Professionalism, Value

Lucy · 25 August 2021 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

From the start of our purchase experience, we have found the staff at Morris Dibben to be on the ball, understanding, supportive and very professional. Stephanie and Zoe both have responded quickly to all enquiries and have incredible knowledge . I would highly recommend this Estate Agents. We would definitely use them if we were to sell a property. Thank you !!!!PositiveResponsiveness, Quality, Professionalism, Value

Claire · 25 August 2021 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Morris Dibben have proved to be highly professional throughout the sales process of my home. They were able to manage the period during the restrictions, limiting viewers to those capable of proceeding and as such reducing contact with those who could not proceed at the time of the requested viewing. Both Zoe and Steph proved to be highly motivated having a good understanding of the market and profession. Their communication was exceptional, at no point was I left wondering the status of any viewer. Highly recommended.PositiveResponsiveness, Quality, Professionalism

X · 25 August 2021 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

I honestly can't recommend Zoe and the team at Morris Dibben highly enough. To say they have gone over and above is an understatement, they genuinely care about their clients and it's so refreshing. When my Mum was unwell they kept in touch with me to ask about her progress and even offered to check in on her to make sure she was ok! And they did all this at a time when they couldn't actively market the property we had engaged them to sell, so they had absolutely no vested interest in helping out and no prospect of an upcoming sale. They're all wonderful, lovely, helpful people with a genuine human touch. Amazing.PositiveResponsiveness, Quality, Professionalism

Bernie · 25 August 2021 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Always very helpful, friendly and quick to respond to sort out any questions or issues I've had.PositiveResponsiveness, Professionalism

Sam · 25 August 2021 · Morris Dibben Romsey (1 Latimer Walk)

Agent replied · 20 June 2024

Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Super helpful and friendly. Would only use them to rent through again. Anyone you speak to is so kind and welcoming. Highly recommend.PositiveResponsiveness, Professionalism

Steph · 25 August 2021 · Morris Dibben Romsey (1 Latimer Walk)

Agent replied · 20 June 2024

Many thanks for the fabulous recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Just moved into a wonderful rental flat. Morris Dibben were great in facilitating a smooth and efficient move.PositiveResponsiveness, Quality, Professionalism

Richard · 25 August 2021 · Morris Dibben Romsey (1 Latimer Walk)

Agent replied · 20 June 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

We have always had a very positive experience with everyone we have dealt with at Morris Dibben. Any problems or queries we had were never too much hassle and we have always been kept in the loop and up to date with everything.PositiveResponsiveness, Quality, Professionalism

Chelsea · 25 August 2021 · Morris Dibben Romsey (1 Latimer Walk)

Agent replied · 20 June 2024

Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Morris Dibben

Which Morris Dibben office has the most reviews?

Southampton Sales has the most, with 341 reviews rated 4.0 out of 5, followed by Romsey (1 Latimer Walk) with 204.

Where are the Morris Dibben offices?

The six Morris Dibben offices, by town:

Has Morris Dibben won any awards?

Yes. In The Trusted Agent 2026 awards: Morris Dibben, Romsey won Gold; Morris Dibben, Southampton won Trusted Agent.

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Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

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