Trusted Agent profile

Morris Dibben estate agents in Southampton, Romsey and Chandler's Ford

4.5

★★★★★ Excellent

941 reviews across 6 offices and 3 platforms

Morris Dibben has six offices, in Southampton (two offices), Romsey (three offices) and Chandler's Ford. Together they have 941 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

897

Reviews on Google

All 6 offices

Yell logo

1.0 / 5

2

Reviews on Yell

All 6 offices

Trustpilot logo

42

Reviews on Trustpilot

Business-wide

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Our offices

Morris Dibben's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Morris Dibben, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Morris Dibben office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Despite a protracted sale due to difficult buyers, who subsequently dropped out, the staff always remained positive and pressed to involve a new buyer and get the purchase successfully completed. Always kept informed of any problems raised and attempts to answer/rectify them. thanks especially to Narinder who never gave up !PositiveResponsiveness, Professionalism

Jon · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Recently sold and was very pleased with the speed in which a buyer was found and the professional way the sale was handled. Narinder did not allow any delays, chasing solicitors throughout the process right up to exchange and completion. She took out a lot of what can often be a very stressful process. Many thanksPositiveResponsiveness, Professionalism

Mark · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

5/5

Google

Lauren was brilliant! She has a real confidence and enthusiasm and just gets things done. She sold our house for a good price and although it went on for a long time and fell through once due to Covid, she was great all the way through

Lee · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Absolute stars! I’m so happy to have chosen Morris Dibben. Both Rod and Narinder have helped us so much - patiently and professionally, walking the extra mile! I’d highly recommend them and in fact already have. All of the team have been just great. Thank you

Sue · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I sold a property through them. Stephen did an amazing job into helping organize works that were quite difficult, he already organized them in a day. Immediate communication. Superb. Update: Another one sold with the help of Morris Dibben thanks very much.

Michael · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you Michael for your brilliant 5* review and kind words. I will of course make sure your comments are passed onward to the Morris Dibben team. Kindest regards, Scott

5/5

Google

I sold my property via Morris Dibben and had a great service throughout. Narinder progressed my sale wonderfully and kept me in the loop throughout. She was always really quick to respond to any queries I had. Thank you.PositiveQuality, Value

Charlotte · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The team, particularly Jessica and Andy, were very proactive in driving the sale through to completion and keeping me up to date with progress, and regularly chasing solicitors on both sides which was greatly appreciated. Very responsive and easy to deal with, highly recommended.PositiveResponsiveness, Professionalism

Lewis · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thanks for the brilliant recommendation and 5* review! Best wishes, Lucy, Customer Relations

1/5

Google

Communication leaves an awful lot to be desired. Takes several months after reporting to get any maintenance issues sorted, and when you call they say the person who manages the property is unavailable and will call back but they never do. On the flip side, they will give you as little notice as possible when they intend to visit or send a contractor round, on one occasion even less than the mandatory 24 hours for a NON emergency issue. They lie to the landlord about appliances being tested as working when no such tests occurred. Poor quality check-in inventory report with low quality pictures and details leaving a lot to be desired which will no doubt cost us upon leaving the property. Would not recommend you get involved with them at all.NegativeResponsiveness, Professionalism

Dan · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk

5/5

Google

You know that 5 celsius temperature increase you feel when you think about the stresses of selling your home -- completely unnecessary. Just go with Morris Dibben (London Road in particular) and they will look after you and the sale of your property from start to finish. I had been dreading the sale for years. The team respectfully arranged viewings (and were present for all of them unlike other agents) around my busy schedule, and handled this safely and sensibly during the COVID season. I received regular updates via phone call and email, from cheery agents. If I missed a call, they would place a call closer to finishing hours to provision for the fact I commuted, or provide it in email. The agents were also happy to push solicitors along on both sides, something that is much needed in these situations. Fees were inline with the industry, maybe a little lower. Service was above and beyond. The sale of your property will be in safe hands. Thank you Morris Dibben, and Andy in particular.PositiveResponsiveness, Quality, Professionalism, Value

James · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your wonderful comments and 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Great service from the sales team at Morris Dibben. Particular stars were Narinder Rai and Andrew McDonald who managed to get things moving at the end of the transaction when nobody else could!! Very professional and helpful in every way. Always replied quickly and nothing was too much trouble.PositiveResponsiveness, Professionalism

H · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

4/5

Google

On my third try with this company I have received great service and they have redeemed themselves for the two failed opportunities to provide satisfactory services. The team there is very helpful, willing to help as much as they can, very supportive for new tenants and friendly. Special thanks to Matt T who's an absolute superstar, but also the rest of his team! Recommend them!PositiveResponsiveness, Quality, Professionalism

Georgiana · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I really can't recommend Morris Dibben and the team enough. After a slow start due to miscommunication. Narinder Rai took the reigns over and dealt with both my Solicitor and the buyers and pulled them both together with continuous and professional communication. She kept me informed throughout and even on the day of completion was still there to advise and tie up any lose ends! Fantastic service and I can't recommend Narinder and Morris Dibben more! Well done. Five Stars from me.PositiveResponsiveness, Quality, Professionalism, Value

Howard · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Morris Dibbens have just sold our flat in Southampton and I must say they were very professional and patient with the buyer and his solicitor who seemed to be both new to the experience when we were on the verge of putting it back on the market. Narinder worked very hard to keep the transaction alive and eventually get it over the finishing line. 5* service

Len · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for the fantastic 5* review and it is great to read your kind words and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

During the middle of last year, I decided to rebalance our investment portfolio. Consequently we instructed Morris Dibben to undertake the disposal of a number of our buy to let properties. This project was handled both efficiently and effectively, and the sale prices achieved were excellent. In particular, I would like to highlight the contribution of Narinder Rai who handled the sales and legal process once the properties went under offer. Over an extended period she was both responsive and diligent in ensuring sales that were agreed made it to completion. Thank you Narinder!!PositiveResponsiveness, Quality, Professionalism, Value

Mark · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your brilliant 5* review and kind comments. Best wishes, Lucy, Customer Relations.

5/5

Google

We were very pleased with the really excellent service we received. The sale was handled very efficiently and we knew exactly what was happening and when. Narinder was tireless in her efforts to ensure that we managed to exchange contracts at a time when the market was very busy; she did a great job of keeping all the different parties on board. Our heartfelt thanks to both Rod and Narinder.

Ian · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Just sold with Morris Dibben and all i can say is they were great from start to finish. Dealt with Lauren and she was very patient and had great communication. Really happy now its all done and would happily use them again. Many thanks!

Nathan · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Very high quality services from Morris Dibben Sales and Letting Agents in Southampton. They guided me through the proces of purchasing a house as first time buyer and made it all seem effortless . Everything was done much faster that I expected and at an exception standard. Many thanks to Narinder Rai who was very professional and a pleasure to work with.PositiveResponsiveness, Quality, Professionalism, Value

Dobre · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your brilliant 5* review and kind words. Kind regards, Lucy, Customer Relations.

1/5

Google

I bought my HMO house from Morris Dibben in 2013 and they were fantastic so first choice of agent when I came to sell it this year. The person supposed to be heading up their HMO sales came to the house and gave me incorrect advice about the size of the rooms (advising that they did not meet HMO standard when they did). He then asked me if I wanted them to organise an EPC for marketing the house which I asked him to proceed with. Nothing happened. I had an offer on the property within weeks which I accepted and the very same sales team recommended that I appoint Countrywide to undertake the conveyancing. BIG mistake. DO NOT USE THEM. They were worse than useless. Everything is done remotely, so online through their portal and it is impossible to speak to anyone. Nothing happened for literally weeks if not months. Their level of customer service is zero. I could not believe how slow and ineffective they were. So now we are a couple of months into the sales process and absolutely nothing has happened. I switched to a local law firm to do the conveyancing and halleluja I could finally speak to someone who jumped straight on it and got in touch with the buyer's solicitor. I also had Narinder from Morris Dibben who works with the sales team to help push sales through and facilitate communication between buyer and seller. Narinder was great, so this review is in no way a reflection of her ability (and tenacity). But I simply could not recommend Morris Dibben. The sales team were a bunch of amateurs who did not know their own market and nothing got done when promised.NegativeResponsiveness, Professionalism

Jess · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Fabulous Service from everyone we dealt with at the London Road Branch Our sale and purchase were both dealt with in a very professional manner, but also with a personal touch. Special thanks to Narinder who was very patient went we became a little anxious at times and to Andy who went above and beyond to ensure a smooth transition into our new home.

Judith · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

We liaised with Andrew McDonald who was the representative at Morris Dibben, Southampton, for the property we were purchasing. His dedication and persistence was incredible in getting us through some delays and hold-ups originating in other parts of the chain. Our experience with Morris Dibben was great.PositiveResponsiveness, Professionalism

Kesta · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We have been delighted at the service provided by Morris Dibben from start to finish. We have just exchanged contracts on the sale of an investment property. They achieved just over the asking price for us from a commercial buyer within about a week. Ben Piller, Andrew McDonald and Narinder Rai have been efficient, courteous, personable, attentive and professional throughout. Many thanks to you all. We have no hesitation in recommending Morris Dibben to anyone seeking a Southampton agent.PositiveResponsiveness, Quality, Professionalism

Jonathan · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

We have used Morris Dibben on London Road twice to sell houses and both times they have been fantastic. This time around we had a particularly awkward chain, however, they managed the whole process and made sure we kept moving forward, consistently going well beyond what was expected to help the sale complete.PositiveResponsiveness, Quality, Professionalism

Mike · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Throughout the buying process Morris Dibben representatives were friendly and supportive, pushing the process through and ensuring we were kept up to date with developments on the Seller's side. In particular Narinder was incredibly responsive and supportive and we are thankful for her persistence in getting this purchase through within the time period we asked for - thank you!PositiveResponsiveness, Professionalism

Heather · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your wonderful comments and 5* review! Best wishes, Lucy, Customer Relations

4/5

Google

After having just brought my flat, I have found my experience with Morris Dibben to be very good. Narinder especially was very proactive, responsive and keen to drive the sale forward even when it had gone slow from the solicitors end. I would recommend Morris Dibben!PositiveResponsiveness, Professionalism

Z · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your 4* review and great comments! Best wishes, Scott @ Customer Relations

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Morris Dibben

Which Morris Dibben office has the most reviews?

Southampton Sales has the most, with 341 reviews rated 4.0 out of 5, followed by Romsey (1 Latimer Walk) with 204.

Where are the Morris Dibben offices?

The six Morris Dibben offices, by town:

Has Morris Dibben won any awards?

Yes. In The Trusted Agent 2026 awards: Morris Dibben, Romsey won Gold; Morris Dibben, Southampton won Trusted Agent.

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Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

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