Trusted Agent profile · East Sussex
Verified
★★★★★
1,974 reviews across 5 offices and 2 platforms
Mishon Mackay has five offices, in Hurstpierpoint, Hove, Brighton (two offices) and Rottingdean (East Sussex). Together they have 1,974 reviews on two platforms, rated 4.6 out of 5 overall.
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Mishon Mackay's five offices, most reviewed first. Each has its own page.
Mishon Mackay and its branches won ESTAS awards in one year, most recently 2023.
ESTAS winners in one year, the group and its branches: 2023.
2023 1 Best in Postcode ESTAS 2023 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotMany thanks to the Mishon Mackay team.
Many thanks to the Mishon Mackay team. You all have been very thorough and helpful throughout. Special thanks to Thomas, you have really helped in expediting the whole process.
Thank you for such a kind review of the service received from our Seven Dial branch and Thomas in particular. We are delighted to have been able to help.
4/5
TrustpilotTina was very professional throughout
Tina was very professional throughout a long and protracted, and sometimes tricky, sales negotiation. I would definitely recommend Tina to anyone who was considering putting their house on the market and would be likely to instruct Tina in the future
Thank you Shane for taking the time to give us some positive feedback on teh service received from Tina in our Rottingdean office. We hope the move goes smoothly and we look forward to seeing you around the Village in the future.
5/5
TrustpilotThomas was excellent
Thomas was excellent. In fact, in the whole process this company, which was managing the sale, of the property we were buying, were the only ones who were proactively trying to keep things moving. We were kept updated and they chased all parts of the chain. A big thanks. If I need to sell my property they would be my first choice.
Thank you Bill, for highlighting what a star Thomas is. We are delighted to have been able to help you move and hope that you have settled in nicely. We look forward to working with you when you come to move again.
5/5
TrustpilotJosh is a 5 star, star!
Excellent, Josh one of the agents, with whom I have been dealing with for over a year, has gone way beyond his call of duty to find me my "perfect" dream home. He has gauged perfectly my needs, and never fails to impress me with his professionalism, courtesy and care.I can not recommend this company enough, whether it is Josh, who makes Mishon Mackay great or Mishon Mackay in general, I do hope I find my dream home with them as a way of saying Thank-you!
Carole, thank you very much for taking the time to let us know about your dealings with Josh. Naturally we also hope that Josh is able to help you find that dream home you are searching for and we are certain that he will keep trying!
5/5
GoogleMishon Mackay (Maria Vrahnaki) let my flat for me as a fully managed service as I am currently overseas. The level of care and customer service I received was way above and beyond what I had expected and was completely effortless on my part; absolutely fantastic and I can't recommend highly enough - 5 star service.
5/5
TrustpilotAs a buyer i can highly recommend …
As a buyer i can highly recommend Mishon Mackay estate agents. Firstly they are very nice and choose properties that fit your requirements and read customers needs well. They impart good knowledge of the properties you are viewing and give you the space to think while you walk around.We also found their honesty and willingness to help and support the buyer refreshing and would not hesitate to sell our property through Tom and his team in the future.David & Zoe
Thanks for your very positive review David & Zoe. All of our teams try very hard to listen to what prospective buyers are looking for so that we can match them to the right properties. We hope you will be very happy in your new home.
5/5
TrustpilotSelling my flat with Mishon Mackay was …
Selling my flat with Mishon Mackay was made so easy with this company. All of the staff were very helpful and were always there to answer any questions that I had. I would highly recommend them to anyone selling their property as they made everything go so smoothly.
Thank you Cathy, we're glad that you had such a good experience. Selling property can be stressful but our team do understand that are always happy to help.
5/5
TrustpilotHouse sale
The company provided an excellent service from start to finish. They always kept us appraised of latest developments and were always prompt and reliable in responding to our queries. All the staff were friendly, polite and on the ball and I would have no hesitation in using them again.
Your comments are very much appreciated Sue, thank you very much. The team are very conscious that people need to be kept up to date and will always do their best to do so.
5/5
TrustpilotSam and the team at Mishon Mackay
Sam and the team at Mishon Mackay, Preston Park, believed in our slightly unusual house and stuck with us through thick and thin, ups and downs, and finally got the best price possible in the current housing market. We can't recommend them highly enough.
Thank you Jo, when selling property that is slightly out of the ordinary there is no substitute for experience and it looks as though Sam and his team have used theirs to get you the best result!
5/5
GoogleI would like to thank Steve Neocleous and Jay Melton-Ball for facilitating the sale of our house. We have been delighted with the whole team's manner, wisdom and professionalism. We would definitely use them again.
1/5
GoogleAppalling customer service. Took time off work and left standing outside a property for 15 minutes only to call their office to be told the property had gone - and they had 'tried' to leave me a message. No one tries to leave a message - you either leave it or you don't. Also if you cannot get through to a customer you keep trying not leave them to contact you after you have wasted their time. Would not recommend at all - with service like this letting agents deserve their well earned appalling reputations.
5/5
GoogleA big thank you to Jay Melton-Ball in the Letting Department and his team. I received an excellent service and great communication throughout. They put the property up for let and found me a tenant in a matter of days at a rental figure higher than I was expecting. Thank you again
5/5
GoogleUsed Mishon Mackay New Homes dept to buy a new flat in Hove. Very pleased with the service, found them helpful, and professional and they also offered me lots of good advice as I was looking for a brand new flat as a buy to let. Thanks to Sara & Julian and the whole team.
We appreciate your feedback. If we can be of further assistance please do not hesitate to contact us.
5/5
GoogleWe used Mishon Mackay to move recently. They were absolutely fantastic, especially Steve Neocleous. During a difficult process they kept us fully informed of progress and worked tirelessly to make the sale happen. Trevor
1/5
GoogleAbsolutely appalling customer service. Bought a new build from abroad and firstly they forgot our appointment so I was left with the developer. They then sent a complete junior who could tell me nothing more about the property. They failed to cancel two appointments made with our surveyor for pre-completion snagging which incurred additional costs for us. Otherwise they were dishonest about the real situation regarding the property actually getting finished and the developer's financial issues. Almost two years down the line we are still having a nightmare trying to resolve various damage and snagging with the developer thanks to the lack of information. Not to be recommended.
5/5
GoogleMishon Mackay in Hove sold our flat and did a fantastic job. We were really impressed. We mainly dealt with Steve the manager, and Sarah McCarthy. Everything got answered straight away, and they really helped following the steps of the sale, keeping in touch with both parties, and with solicitors. I would definitely use them again in the future.
5/5
GoogleI recently sold my flat through Mishon Mackay, dealing with Amy Newman and Sarah McCarthy in the Hove branch. I have to say that the service I received from them was exceptional, they both helped me navigate the way through a tricky transaction, which was made near impossible by troublesome solicitors. They were both responsive, proactive, attentive and most of all compassionate. The overall service I received from Mishon was great, from start the finish. I would highly recommend them!
5/5
GoogleHollie, Charlotte and the team at Mishon Mackay, Hurstpierpoint were a pleasure to work with during this protracted purchase. They were very patient and kept everyone well informed so that the deal could progress despite numerous obstacles, like the Brexit result and planning. Thank you for your patience and efficiency!
5/5
TrustpilotThank you Mishon Mackay
As we are nearing the completion date of our move , I would like to take this opportunity to thank the Mishon Mackay office at Rottingdean, and Josh in particular, for the part they played in making the whole experience relatively stress free. and during which tilme we have felt both supported and valued as clients. Josh understood clearly what we were looking for and while professional and informative he was also friendly. No pressure. We now look forward to moving into our new home.Cheers JoshThank you mishon Mackay. Dante/Cheryl
Thank you Dante & Cheryl. Josh has recently been promoted which just goes to show that he is very definitely getting the balance right between being professional, friendly and making things happen. We hope that you are very happy in your new home.
5/5
GoogleRating only, no written review.
5/5
GoogleWe recently used Mishon Mackay to sell our house in Saltdean. They were wonderful from start to finish. Our house sold quickly and the team were very professional and efficient but also so helpful and kind. They helped us every step of the way in what is quite a daunting process. I can't recommend them enough.
5/5
Trustpilotexcellent service and a lovely company
As both a tenant and a director of a cleaning company who has had work referred to by Mishon Mackay. I can say that they are outstanding in all areas I have had any dealings with. I would recommend them to anyone looking to rent or any companies that would like to offer their services. I'm sure they would be equally helpful and diligent in all other areas.
5/5
TrustpilotTop company!!
We are an aerial company that contract work from mishon mackay, they are by far the easiest estate agent that we do work for. A joy to work for. They were also my chosen estate agent for the sale of my property, and I found them clear and concise throughout the whole transaction.
5/5
TrustpilotSimply lovely !!!
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hurstpierpoint has the most, with 1,286 reviews rated 4.6 out of 5, followed by Hove with 1,034.
The five Mishon Mackay offices, by town:
Yes. At the ESTAS 2023 awards its branches won 1 Best in Postcode award.
Send Mishon Mackay a message.
