Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotA very happy experience
The whole process of buying my new home was totally stress free. Thank you Mishon Mackay.
Born · 29 November 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Thank you for your kind review, it no mean feat to create a stress-free move so we are delighted that our team have done this for you. We hope you are settled in your new home and if we can help any further please just let us know. Also, did you know if you refer a friend both you and them receive a voucher for £150 from us as a thank you? Find out more here https://www.mishonmackay.com/refer-a-friend/
★★★★★ 5/5
TrustpilotMishon McKay have managed my properties …
Mishon McKay have managed my properties for a number of years and have always been extremely helpful and efficient. Jordan always has an excellent sense of the overview of the properties and I cannot rate Maria highly enough for her day to day management of them, keeping me updated with issues as they arise and suggesting productive solutions. Highly recommend.
Genevieve · 21 November 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Thank you Genevieve for your kind review of our management department, we really do strive for teh highest possible standards and we are delighted you have felt you have received a good service. Don' forget to take advantage of our Refer a Friend Scheme https://www.mishonmackay.com/refer-a-friend/
★★★★★ 5/5
TrustpilotVery good experience
Very good experience. They went over and above to make sure everything was sorted. When my consultant was away, the rest of the team picked up the file, which is very good customer service. Very good at keeping me informed on the progress throughout the process. Would recommend there services to anyone looking to sell their property.
Happy · 20 November 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Thank you so much for your kind words, we are delighted you had a good experience with us, perhaps you could let us know which office and individuals you dealt with to allow us to congratulate and reward them accordingly.
★★★★★ 5/5
TrustpilotI bought a house in Hove recently
I bought a house in Hove recently, through the local branch of Mishon Mackay. From the outset, namely the initial viewing with Amy, the service was polite and professional. On the second viewing, I met Sarah, who shared Amy's approach, but who added an extra layer of understanding and expertise. When the housing chain inevitably became 'stuck', Sarah was proactive in getting the thing moving and overcoming hurdles. As the five star rating would suggest, I would definitely recommend Mishon Mackay of Hove.
Mary · 15 November 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi Mary, well done on getting the house sold. We are delighted to have been able to assist and get you 'unstuck'. Sarah is a very experienced professional and her years of experience mean she has a lot of knowledge to help get things moving when needed. Amy is such a positive personality and her passion to help her customers really shows in her attitude to everything she does. We are so pleased to have been able to help you and wish you all the best for the future.
★★★★★ 5/5
TrustpilotA brilliant team of genuinely nice professionals
Alexandra and her team recently helped me sell my flat. They were completely brilliant. I initially selected another estate agency who promised a higher price. They quickly disappointed. When I swapped to Mishon Mackay I couldn't believe the difference. They were so helpful and genuine and supported me every step of the way. I highly recommend them.
Christine · 7 November 2017 · Mishon Mackay Hove
★★★★★ 5/5
TrustpilotAlexandra and the Mishon Mackay team …
Alexandra and the Mishon Mackay team helped us sell a house following a bereavement. Their professionalism has been excellent throughout, and they have been patient and understanding during the process. I have felt the service had a very personal touch, and all staff members had a good understanding of our sale and the situation. I would definitely recommend their service.
Gemma · 6 November 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi Gemma, We are delighted you felt supported by Alexandra and her team. It is an extremely stressful time when selling a property add to that your personal circumstance, we are delighted that you felt a personal connection with the team and their desire to help you was apparent. Wishing you all the best for the future.
★★★★★ 5/5
TrustpilotFrom the first viewing I booked with …
From the first viewing I booked with them, the people at the Seven Dials office were friendly, straightforward and attentive. I found them helpful and prompt at every further stage of me buying my house. They know the area very well, and they enjoy their work.
Roger · 31 October 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi Roger, thank you for your lovely review of the experience you had dealing with our Brighton team. They really do know the area well and are committed to providing a high level of communication.
★★★★★ 5/5
Trustpilotresponse to tenants issues was …
response to tenants issues was excellent and prompt and response to our questions was also excellent .Checkout survey was very useful . There was a cock up over the commission taken to begin with which was a shame .
Nigel · 25 October 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi Nigel, I am sorry to hear about the initial mistake, hopefully, that was rectified quickly and I am delighted you felt a positive experience overall.
★★★★★ 5/5
TrustpilotGreat team
Great team! Competent, polite and always on top of everything.. Best of all is their excellent rates.
Neil · 19 October 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Thank you Neil, we are really pleased you have found our services to be good value for money, we really do aim to offer a comprehensive and good value fee to our clients.
★★★★★ 5/5
TrustpilotVery good letting agent to deal with
Very good letting agent to deal with. Staff are friendly and helpful. The only flow in my experience is I had to wait 13 days before I could start the tenancy agreement which cost me money by staying longer in a hotel when I first came.
Sam · 19 October 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Thank you, Sam for your review of the service received from our lettings and management department. I am sorry that there was a delay in the start of the tenancy, sometimes these things just can't be helped. We hope you have settled in well.
★★★★★ 5/5
TrustpilotExcellent Service
Worked with Chris Thew and his team at the Brighton office.Very professional service, good communication and highly recommended.
Phil · 17 October 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Thank you for your kind words about Chris Thew from our Brighton branch, along with his very experienced and professional team they certainly are the right men to get the job done. Thank you so much for the opportunity to assist you and we wish you all the best for the future.
★★★★★ 5/5
TrustpilotThomas Gannaway went above and beyond
We dealt with Thomas Gannaway who went above and beyond to make sure our sale happened. We faced unexpected delays caused by the top of the chain that were out of Tom's control but he did everything possible to keep things progressing and defended our position until exchange.His replies were instant. Very happy with the service.
Lora · 11 October 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Thank you, Lora, for taking the time to give us some comments on your experience with Thomas and the rest of the team in Brighton. We are delighted you felt you were valued and protected by Thomas in the face of a challenging sale. We are delighted to have been able to help you move and wish you all the best for the future.
★★★★★ 5/5
GoogleI am grateful for the chance to express my sincere gratitude and appreciation for all the hard work of Chris Thew & his Mishon Mackay colleagues for securing a very satisfactory deal on the sale of my property.
In addition to the aforementioned hard work Chris and colleagues were thoughtful throughout the process, patient, helpful and supportive.
Nick · 8 October 2017 · Mishon Mackay Brighton (99-101 Dyke Rd)
★★★★★ 5/5
TrustpilotA good place for a sale
We have found Mishon Mackay good to deal with regards selling our home. They have been professional at all times and have been diligent in all respects . They have been good at keeping us informed of progress to a happy conclusion.I would have no problem recommending them to friends and family.Good service. Thank you all at the Hove office
Rob · 6 October 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Thank you, Rob, for taking the time to review the service you received from our team in Hove. We are delighted you got to experience their efficiency and knowledge in such a positive way. If you do recommend us to your friends and family, make sure you ask our team in Hove about our 'refer a friend' scheme. We would love to reward you with a thank you gift.
★★★★★ 5/5
TrustpilotExcellent communication and very …
Excellent communication and very helpful. A personal service , very reliable .
Mrs · 4 October 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Thank you for your five-star review of the service you received from us. We are delighted to have been able to help you move.
★★★★★ 5/5
TrustpilotThanks Charlotte
We bought our house through Charlotte at the Hurst office. She was great - was very honest and open about the house and understanding about our situation. She returned calls promptly and did what she said she would do.
Bec · 2 October 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Thank you Bec, for your review about Charlotte in our Hustpierpoint office. It really is as simple as doing what you say you are going to do with grace and a smile. Two things we know Charlotte has in bucketloads. We are delighted you felt looked after by her. We wish you all the very best for the future.
★★★★★ 5/5
TrustpilotGood team, excellent service
The team at Mishon Mackay were great and really helped chase through our sale in what were quite tight timescales. I would have no hesitation in recommending them / using them again in the future.
DP · 29 September 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Thank you for taking the time to write a review of the service you have received from us. We are delighted that you found the experience a positive one. We are delighted that you feel confident enough to recommend us to friends and family. Make sure you ask us about our 'refer a friend' scheme and take advantage of a thank you gift from us.
★★★★★ 5/5
TrustpilotExcellent service
The service we received from Josh and the team has been excellent. Josh took the time to understand our needs and was always available when we had any queries. He organised the viewing of 7 houses in one day in a very smooth and professional manner, having listened to our requirements and addressed our concerns. We are very happy to recommend Mishon Mackay. Chris and Peter
Christine · 27 September 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi Christine, thank you so much for your lovely words about our Rottingdean office and in particular Josh. Thank you also for suggesting you will recommend us in the future, don't forget to ask us about our 'refer a friend' scheme to take advantage of a thank you gift from us.
★★★★★ 5/5
TrustpilotJohn was very professional and …
John was very professional and supportive through a difficult conveyancing. He was able to respond always quickly and effectively. I would highly recommend him.
Sarah · 27 September 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Thank you Sarah for your kind words about our senior Negotiator in Rottingdean, John. Congratulations on the purchase and do let us know if we can help any further.
★★★★★ 5/5
TrustpilotVery professional from start to finish
Very professional from start to finish, highly recommended..
J · 25 September 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Thank you for your kind review of our Hove office. We are delighted you were pleased with the service you received. Thank you very much for choosing us to sell your lovely property.
★★★★★ 5/5
TrustpilotWe recently worked with Chris Thew at …
We recently worked with Chris Thew at Seven Dials and found it a pleasure dealing with him. He was always prompt in updating us and made sure all lines of communications were open, especially at critical stages of the negotiations. His experience was reflected in the professional approach he always adopted and is complimented by an easy-going and calm demeanour that really helps during what can be a sometimes stressful and emotive process. We would definitely recommend Chris and his team.
Mandy · 20 September 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi Mandy, thank you so much for your lovely review of our Brighton team in particular Chris Thew. We really do appreciate how important communication is to make sure the transaction progresses swiftly and smoothly. Thank you so much for choosing us. Be sure to take advantage of our 'refer a friend' scheme should you recommend us to anyone.
★★★★★ 5/5
TrustpilotExcellent service.
Excellent service.The team at Mishon Mackay have been really supportive throughout. Whenever questions were asked they immediately responded.I would certainly recommend them.Keith
Keith · 13 September 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Thank you, Keith, for your kind words. we are delighted you have had a positive experience with us. Thank you for choosing us.
★★★★★ 5/5
TrustpilotExcellent support
I was very impressed with the support received particularly from Josh but the whole team were always helpful.
Gene · 12 September 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Thank you for your review of the team in Rottingdean and of Josh particularly, we are delighted you had such a positive service. Don't forget to ask us about our 'refer a friend' offer if you recommend us to anyone.
★★★★★ 5/5
TrustpilotExcellent Service
What can I say, these guys were brilliant, especially Tina from the Rottingdean branch! This was a complex and difficult move on a number of fronts but Tina and her team handled it perfectly. They are a credit to Mishon and to themselves. A sincere thankyou from us.10/10 communication10/10 industry & local knowledge10/10 patience10/10 professionalism
George · 11 September 2017 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi George, thank you for taking the time to review the service you received from Tina and the team at the Rottingdean office. Delighted to read the experience was such a positive one! Please do feel free to take advantage of our refer a friend scheme if you have family or friends who are thinking of moving soon https://www.mishonmackay.com/refer-a-friend/ and we very much look forward to working with you again in the future.
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