Trusted Agent profile · East Sussex
Verified
★★★★★
1,972 reviews across 5 offices and 2 platforms
Mishon Mackay has five offices, in Hurstpierpoint, Hove, Brighton (two offices) and Rottingdean (East Sussex). Together they have 1,972 reviews on two platforms, rated 4.6 out of 5 overall.
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Mishon Mackay's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotGood service
Good, professional, quick to react and cheerful staff, both letting sand sales. '
Hi Elizabeth thank you for your five star review of the service you have received from us. Let us know if we can be of any help in the future.
5/5
TrustpilotBig thanks to Tom and Chris
Tom and Chris have done a great job in a tough market. My house has just sold and throughout the process they were proactive, helpful, professional and supportive, and they gave good advice at each stage. I would recommend them very strongly for your house sale.
Hi James, thank you for your kind words and review of the team at our central Brighton office, we are delighted you felt they worked hard for you and that you valued their experience and knowledge. Thank you for saying that you would recommend us, be sure to take advantage of our Refer A Friend Scheme if you do https://www.mishonmackay.com/refer-a-friend/
5/5
TrustpilotI've just completed a 2 year rental …
I've just completed a 2 year rental though Mishon Mackay and the whole experience has been great. Special thanks to Maria Vrahnaki who was my main point of contact through the term of the tenancy. She has been excellent on all levels from start to finish.
Dear Mr Taylor, thank you so much for your kind words about your tenancy. Maria is a real star and we are delighted that you felt supported by her during the tenancy.
5/5
TrustpilotBuying a home for the first time is a …
Buying a home for the first time is a stressful and at times an infuriating and always a frightening (and exciting) thing to do. I had dire experiences with the majority of estate agents I registered with throughout Brighton. but Dani and his colleagues in Mishon Mackay Kemptown were always a delight. Not only personable, knowledgeable and unfailingly prompt, Dani was also helpful - something which I didn't think was possible in an estate agent. His knowledge of the area, the market, but also of the fears/concerns of a first-time buyer, made him a thoroughly excellent professional to work with. I would have no hesitation recommending Mishon Mackay in Kemptown (and already have) and I wish them the best of luck in all their endeavours.
Thank you Patricia for your very kind words about our team at Kemp Town. It really is a daunting time when buying for the first time, so it's great to know that our team there offered you support and assistance, giving you the benefit of their knowledge. We are delighted to have been able to change your opinion and experience of estate agents and thank you for suggesting you would recommend us. If you do, be sure yo take advantage of our Refer A Friend Scheme https://www.mishonmackay.com/refer-a-friend/
5/5
TrustpilotPreston Road Office
We rented a property for 2 years through this estate agents and we had no problems at all. Any problems flagged were dealt with very quickly and efficiently. Overall we had a positive experience with this estate agents.Amy & Michael
Hi Amy, It is great to hear that you and Michael felt supported during your tenancy with us and that every maintenance matter was dealt with promptly. We hope to your next tenancy is as enjoyable.
5/5
TrustpilotMishon Mackay seven dials were amazing …
Mishon Mackay seven dials were amazing in dealing with the sale of our flat. They proved their knowledge, their desire to help and made the effort to know our circumstances. Everyone pitched in and the team went above and beyond to assist, through a very difficult process. Thank you for making our dream home a reality :)
Hi Steph, We are delighted to have been able to help you sell the apartment in Brighton. Well done on the completion. It is lovely to hear that you felt our experience and knowledge was valued and useful to your move and that you managed to secure your dream home as a result of the sale. Perhaps you know someone else who is thinking of moving, if you do decide to recommend us to anyone, be sure to use our Refer a Friend Scheme https://www.mishonmackay.com/refer-a-friend/
5/5
TrustpilotMishon Mackay did exactly what they …
Mishon Mackay did exactly what they said they would do and took much of the hassle of selling property away. Very professional, very responsive and kept me up to date at all times. I am happy to strongly recommend them!
Hi Greg, thank you for taking the time to such a lovely review of your experience with us, its great to hear that you would happily recommend us. If you do, don't forget you can take advantage of our Refer a Friend Scheme https://www.mishonmackay.com/refer-a-friend/
5/5
TrustpilotFrom the beginning George @ Mishon …
From the beginning George @ Mishon Mackay was a total star. Excellent communication, keeping me in the loop at every stage of the buying process...which I needed as I had no idea what I was doing. Always responded to my (rambling) emails in a timely fashion and ALWAYS with a smile on his face. Thanks George (and crew). Jen x
Thank you Jen, for your lovely words, we are delighted to have been able to help you buy your new home, and don't worry we are totally used to "rambling" emails from people, in fact we specialise in them! Good luck in the new home and let us know when you're ready to sell and don't forget to take advantage of our Refer a Friend Scheme if you know anyone thinking of selling https://www.mishonmackay.com/refer-a-friend/
5/5
TrustpilotI found the staff and service from the …
I found the staff and service from the Rottingdean branch of Mishon Mackay to be excellent. Straight-talking (unusual for estate agents!), courteous, polite and always helpful.
Thank you Sharon for your kind words, and we wish you well with the move, you know where we are if you need us.
5/5
TrustpilotGreat service
Great service. Really attentive.
Thank you Gary & Paula for your kind review.
5/5
TrustpilotNo hesitation in recommending Mishon Mackay
I have used Mishon Mackay on a number of occasions over the last 10 years both when buying and selling. On every occasion I have been very satisfied with the service that I have received. I have no hesitation in recommending Mishon Mackay to family and friends.
Thank you Chris for your kind words and continued loyalty.
5/5
TrustpilotProfessional team in the Kemp Town …
Professional team in the Kemp Town office. As a first time seller they guided me through the process with regular updates. I had already moved up north and I was confident that they were very capable and experienced overseeing my sale. Although I liaised with all the team it was Dani who was dealing with the final part of the sale and worked hard to get to the sale
Thank you Terry for your kind words. We know how daunting it can be selling for the first time so we really try to keep our customers fully informed and guide them through the process as best we can. We hope you have settled in well into your new home.
5/5
TrustpilotExceptional service which went way beyond our expectations
We recently sold our Brighton house through Mishon Mackay Preston Park. The entire service from start to finish was AMAZING. We were selling our property whilst living overseas so it was essential for us to find an agent and an individual whom we could trust. Chelsea Lee at Mishon Mackay was fantastic. The valuation was realistic and she liaised professionally with the tenants in situ which was not an easy job. She even managed to deal with the very tricky managing agents of the rental who went out of their way to obstruct things. A Mishon MacKay colleague even went to collect the keys from Crawley as the managing agents were threatening exorbitant fees to post them. She communicated exceptionally well at every stage, inspected the property for us for insurance purposes and helped relatives collect things from the property in our absence. We are truly delighted with the service - not to mention the price achieved and the timescales adhered to. It really was the most stress free sale we have ever experienced, which considering we were doing it remotely was amazing. We would have no reservations at all in recommending Mishon MacKay, and Chelsea in particular for any property transaction.
Thank you Madeleine for such a kind and detailed synopsis of your experience with the lovely Chelsea. It is even more important when you are dealing with a transaction from afar that you feel advised and kept informed at all times of teh good, and the bad. We are delighted to hear that Chelsea did this and much more.
5/5
TrustpilotI rented a property from Mission Mackay …
I rented a property from Mission Mackay on an assured short-hold tenancy basis, and had no problems whatsoever with the service I received. The fees were reasonable. They handled all aspects of the tenancy professionally and effectively, they communicated with me efficiently and courteously, and the property was as advertised and met my expectations. They were extremely reasonable with me at the end of the tenancy, because due to a matter outside of my control I was delayed moving out, and they were extremely kind and reasonable towards me and I simply could not have asked for more, they refunded my deposit in full with no delay, not many places will do that. I would definitely rent from them again and I would highly recommend them to anybody.
Thank you Karl for your detailed and kind review of the service received from our lettings and management departments. So often letting agents get a bad press, so its wonderful to hear that we are bucking that trend. We hope you will find your next experience as good.
5/5
TrustpilotFriendly and very efficient service
Friendly and very efficient service. All necessary paperwork received accurately and on time. Maintained excellent buyer/seller relationship throughout whole selling process. Competitive rate of commission. No complaints at all and the reason why I always use Mishon Mackay exclusively for both business and personal business.
Thank you Terry, it really is great to hear from our repeat clients why they value our service. We thank you for your continued loyalty.
5/5
TrustpilotVery attentive estate agents and …
Very attentive estate agents and friendly, polite staff. Can't fault them :)
Thank you Amy, we know how important communication is to the process so we are delighted you felt our manner was appropriate and friendly.
5/5
TrustpilotI found every detail was considered and …
I found every detail was considered and they always had time for my every question.Great value!
Thank you Mark, we appreciate your custom and hope that we are able to help you again in the future.
5/5
TrustpilotMishon Mackay in Hove were really …
Mishon Mackay in Hove were really professional and pleasant throughout our house purchase. Their experience and good humour was invaluable in what can otherwise be a stressful process. Thank you!
The moving process really can be a stressful time for our clients. Its is great to hear that our Hove office team were able to lighten the load for you and even bring the odd smile to the process.
5/5
TrustpilotMy main dealings were with Jordan McKay …
My main dealings were with Jordan McKay at Mishon mackay.i found her to be prompt,efficient,kindly and patient.because of her quality representing Mishon mackay I would make a point of recommending that letting agency.
Thank you Leonard, we are extremly proud of the maintenance team and there attention to detail and service levels. It is so important when dealing with emergency issues at clients properties that they bring their wealth of knowledge to resolve matters swiftly.
5/5
TrustpilotFaultless service received from Marc …
Faultless service received from Marc and his sales team at Hove office - they made the purchase of our new home stress free and couldn't of been more helpful. The company, the team & their expertise come highly recommended !
Thanks Neil for your kind review, we are delighted that you have had a positive experience from our Hove office and Marc in particular.
5/5
TrustpilotSuperb!
I rented a property through Mishon Mackay a number of years ago and found the service to be excellent (a rarity in Brighton) so when it came to sell my flat I knew that MM would do a stellar job.I've found all the staff to be extremely professional and friendly but in particular Tom and Colin have always gone above and beyond to help.I can't recommend them highly enough!Thank you for looking after us.
Thank you Jonny for your continued support of Mishon Mackay, its always great to hear that our customers are coming back to us time and time again due to the service levels received. We wish you all the best for the future.
4/5
TrustpilotAmazing estate agents
Amazing estate agents - always happy to help even though it want a managed property. Maria was especially helpful in advice and guidance at end of tenancy
Thank you Jo for you lovely words. We know what a star Maria is and it is great that you have had the opportunity to benefit from her wealth of knowledge and experience. We wish you well for the future and if we can be of any further assistance please let us know.
5/5
TrustpilotMany thanks to the Mishon Mackay team.
Many thanks to the Mishon Mackay team. You all have been very thorough and helpful throughout. Special thanks to Thomas, you have really helped in expediting the whole process.
Thank you for such a kind review of the service received from our Seven Dial branch and Thomas in particular. We are delighted to have been able to help.
4/5
TrustpilotTina was very professional throughout
Tina was very professional throughout a long and protracted, and sometimes tricky, sales negotiation. I would definitely recommend Tina to anyone who was considering putting their house on the market and would be likely to instruct Tina in the future
Thank you Shane for taking the time to give us some positive feedback on teh service received from Tina in our Rottingdean office. We hope the move goes smoothly and we look forward to seeing you around the Village in the future.
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Hurstpierpoint has the most, with 1,284 reviews rated 4.6 out of 5, followed by Hove with 1,030.
The five Mishon Mackay offices, by town:
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