Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotThank you so much Beth
Beth was super lovely when we first met her for a viewing. She was super knowledgable about the property and so positive about it too. We liked her so much after having ours on the market for a while with another agent we switched to Mishon Mickay with Beth so she could try to sell our flat. Within a couple of weeks we had multiple viewings and offers (which was a huge surprise to us after months of nothing with our previous agent). We managed to sell and brought our new house with Beth too. She made everything so simple and would always be willing to give us frequent updates without having to call. We would not hesitate to use Mishon again, in fact we would recommend to anyone in the area to use Beth as their agent especially. We couldn’t have asked for a better experience in our first sale and first house buy. Thank you so much Beth xx
Annie · 18 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi AnnieThanks so much for such a lovely review, it's no surprise that you thought Beth was lovely but it's so nice that you took time to post the review and let everyone know. Beth works so hard and does such a great job for everyone so it's lovely to see that you were able to use her for both your sale & purchase. We wish you well in your new house, thanks again. Steve Neocleous
★★★★★ 5/5
Trustpiloti’ve been looking for a property for 3…
i’ve been looking for a property for 3 months and finally found someone to help! Molly was amazing! she was super helpful and i felt very comfortable throughout the process. All in all 10/10 service!
Claudia · 17 July 2021 · Mishon Mackay Hurstpierpoint
★★★★★ 5/5
TrustpilotHighly recommended
Glenn and the team at 7 Dials did a great job helping us sell our two bedroom flat in central Brighton. In particular, we liked the way it was presented online with some excellent photographs and the professional way the open day and subsequent viewings were handled. Glenn helped us get a good price for the flat and during the subsequent process of moving the chain towards completion, he did a great job of keeping our buyer on-board and advising us on how best to deal with solicitors in order to complete as quickly as possible. I would be happy to recommend them to anyone looking to buy or sell in Brighton.
David · 16 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi DavidThank for such a great review of how Glenn and the team at our Brighton Office handled the sale of your flat. Really pleased to hear that we were able to secure a good price for you and that the communication as the sale progressed was good too. Glenn is very conscientious and would have been very keen to do a good job from start to finish. Thanks againSteve Neocleous
★★★★★ 5/5
TrustpilotGreat service and attention to detail
Brittany Kemp did a fantastic job in selling my Hanover terrace. Buyers solicitor (Taylor-Rose) were absolutely awful, but Brittany was always there to prod them along and keep the deal in motion to hit the deadline. Great service from start to finish.
Barnaby · 15 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi BarnabyThanks for your review, really good to see that Brittany was able to help keep moving things along in the right direction and within the timescales you were hoping for. Thanks againSteve Neocleous
★★★★★ 5/5
TrustpilotFirst experience of using Mishon…
First experience of using Mishon Mackay, Seven Dials to sell my flat. George and Samin were excellent at managing the whole process. Regualar and timely feedback from viewings and they were always available at the end of the phone. A very positive experience from a local firm who clearly know their stuff and provided professional service. Definately would use again and no hesitation in recommending. David MontgomeryMontpelier Street BN1.
David · 9 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi DavidMany thanks for your positive review, We have many repeat clients so it's good to see that you were impressed with your first experience of using Mishon Mackay and good to know that you had great communication with the guys. Thanks again for your lovely comments. Kind regardsSteve Neocleous
★★★★★ 5/5
TrustpilotEverything was done to help and guide me!
Olga is the nicest estate i've ever dealt with. I felt like everything was done to help and guide me. I would highly recommend anyone wishing to rent property in Brighton & Hove to contact this wonderful, professional lady.
D · 9 July 2021 · Mishon Mackay Hurstpierpoint
★★★★★ 4/5
TrustpilotHigly recommended
I have been a client of BrandVaughan for over 4 years. So far there hasn't been any gap between tenants. The property manager has always been helpful and am pleased with the way she manages the property.
Michele · 9 July 2021 · Mishon Mackay Hurstpierpoint
★★★★★ 5/5
TrustpilotEfficient
We worked with Olga who is extremely professional and efficient with the handling of tenancy documents. Minimal fuss and an enjoyable experience overall with BrandVaughan :)
Yaro · 9 July 2021 · Mishon Mackay Hurstpierpoint
★★★★★ 5/5
TrustpilotI’ve used brand Vaughn for 10 years now…
I’ve used brand Vaughn for 10 years now on a few of my rentals and the service is always professional. Great communication about potential tenants and their situations, always great tenants with no issues and a smooth, reasonable transaction. Everyone is so helpful and friendly. I never feel intimidated if I have a question to ask about a particular tenant that may concern me or general finance query. I would most certainly recommend brand Vaughn to anyone who is thinking of letting their property out. They make it all so easy.
VICTORIA · 8 July 2021 · Mishon Mackay Hurstpierpoint
★★★★★ 5/5
TrustpilotMark Welton
My review is specifically for Mark Welton as I have only had dealings with him. We bought a property from Mark in 2015 which went extremely smoothly. When we came to sell that same house this year (2021) we immediately thought of him, but as we were letting the property we felt tied to the managing agents. After 10 weeks with no interest we took it off the market and asked Mark to take it over and sell it for us. After 2 days of viewings, he had secured numerous offers for us. We sold for 35k over asking price. I should also mention that we were living in America, so Mark had to deal with our tenants, during Covid, with difficult time differences. He also managed to get the sale done quickly, before the stamp duty holiday ended. Mark often communicated with me outside of office hours, regularly late in the evening, to suit my timing. He was extremely professional and detailed. He handled some tricky issues with our tenants, keeping them on side at a time when they could have made the sale impossible.It really makes a world of difference who you choose to sell your property. All agents are absolutely not equal!I wouldn’t hesitate to use Mark in the future and fully recommend him to anyone wishing to experience a higher level, more professional approach. He is certainly the best estate agent I have ever had dealings with.
Tamsin · 8 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi TamsinThank you so much for taking the time to post such an amazing review. There is no doubt that Mark is the best in the business and we know that we are very lucky to have him. It doesn't surprise me to hear that Mark was in touch with you out of hours as he really makes communication his number one priority. It sounds as though there were a few things to juggle in this transaction which clearly Mark handled with ease. Thanks again for such a positive review, it really does make our day when clients want to tell others about the great experience they have had. Kind regardsSteve Neocleous
★★★★★ 5/5
TrustpilotGreat Brighton and Hove estate agency …
After firstly using a different estate agent without much luck ,I then put on with Sam at BrandVaughan Hove . Sam was amazing !Firstly, he sold my property, secondly he was a total star handling a difficult purchase for me. At times i was frustrated and nearly gave up with my purchase . Sam always stayed calm and found a solution . All his team were equally professional. Thanks guys
Philippa · 8 July 2021 · Mishon Mackay Hurstpierpoint
★★★★★ 5/5
TrustpilotLovely to work with!
Mollie has been a pleasure to work with -- very informative on the process and supportive through each step. Thank you so much for your help!
Nikki · 8 July 2021 · Mishon Mackay Hurstpierpoint
★★★★★ 5/5
TrustpilotWe were dealling with Olga
We were dealling with Olga. She is great,a really profesionall person. I would definitely recommend her any time.
Zoki · 7 July 2021 · Mishon Mackay Hurstpierpoint
★★★★★ 5/5
TrustpilotOlga was super efficient, professional and helpful .
I have used this estate agent for the first time and I am so impressed by the service provided by Olga. She was professional and promptly answered all my queries. I would highly recommend this estate agent due to the various services provided under one umbrella and specially Olga. Well done guys ,Thank you so much to all the Brand Vaughn team
Ganesh · 7 July 2021 · Mishon Mackay Hurstpierpoint
★★★★★ 5/5
TrustpilotProfessional, friendly and helpful.
We bought our flat through Mishon Mackay in Hove and I found them to be very helpful and professional throughout the whole process. Sue was always quick to respond, very polite and friendly, and never had any problems with explaining different parts of the process to me. As a first time buyer this was much appreciated. Even after the sale has completed, they have continued to answer queries when we have had them.
Amy · 6 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi AmyReally pleased to see that Sue was able to help you with everything you needed, she is one of our most experienced members of the team and she simply loves to help. We hope that you will be very happy in your first home. Kind regardsSteve Neocleous
★★★★★ 2/5
TrustpilotDisappointing customer service
In my recent research for a house in Brighton, I noticed that this agency offered many options, especially for students so I sent them an email, and later on, I got a call from Abby. I said to her that I would call her back in a short while because I needed to talk something through with my partner. I called multiple times and another woman answered, which sounded quite bored and didn't bother to help me through after I asked about the properties that they are offering. She said that Abby would call me back and I haven't heard from them since. I only received a promotional email of a random property by someone named Mollie, to which I replied asking for information and for properties meeting my standards and still so answer. Very disappointing customer service.
Maria · 2 July 2021 · Mishon Mackay Hurstpierpoint
★★★★★ 5/5
TrustpilotMark Welton…
Mark dealt with my property in a very professional manner.He was attentive at all times keeping me informed and managing expectations.I wouldn’t hesitate to use him again
Peter · 2 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi PeterThanks for the positive review, as you know you were in very experienced hands with Mark who I'm sure kept you in the loop all the way through. Many thanks for taking the time to post the review.Kind regardsSteve Neocleous
★★★★★ 5/5
TrustpilotThanks to Damien and Holly at the…
Thanks to Damien and Holly at the Portslade branch for their dedication and professionalism in selling our house. David and Sheila
DAVID · 1 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi David & SheilaReally lovely to see such positive words used in your review, Damien and Holly work very well together and they are determined to ensure that clients get the best service possible. We hope that you will be very happy in your new home. Kind regardsSteve Neocleous
★★★★★ 5/5
TrustpilotThey are the best estate agents I have…
They are the best estate agents I have come across I used them several years ago to sell a property and it sold in a week I used them again now and they have done the same again they are genuine and very nice people so helpful and professional they took all the worry out our hands and they work very hard for you I would whole heartedly recommend them
Stephen · 30 June 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi StephenReally pleased to see that you have enjoyed a similar experience with Mishon Mackay as you did previously. Our teams have an excellent reputation for being professional and it's great to see that they have worked so hard and reduced the worry along the way. Many thanksSteve Neocleous
★★★★★ 5/5
TrustpilotBrilliant service from Glenn and the team at Mishon Mackay
Glenn and the team at Mishon Mackay Brighton Seven Dials branch provided excellent professional support all the way through from the outset until sale completion. They were always there to help when I needed them. I would have no hesitation in using them again or recommending them. Thanks so much for such a fantastic service!!
Graham · 30 June 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi GrahamReally good to see that you had such great support from Glenn and the rest of the team at our Brighton Office. Particularly good to see that someone was always on hand when you needed them to be. Hope the move itself went well and thanks again. Steve Neocleous
★★★★★ 5/5
TrustpilotBrilliant service.
Drew, Brandon and the team were incredibly professional, personable and efficient. We particular appreciated Drew’s straight talking and no nonsense attitude. We always felt she had our best interests at heart and was always on hand for reassurance or to answer any question no matter how small. I would gladly recommend them.
Kids · 29 June 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi thereReally great to see such a positive review. Drew certainly knows what she is talking about so it's good to see that this has come across as straightforward, no nonsense advice. Thanks again for such a great review. Steve Neocleous
★★★★★ 5/5
TrustpilotMassive thank you to Amy Newman at Mishon Mackay
Massive thank you to Amy Newman who is “The Best Negotiator” we’ve ever dealt with in selling a property. Amy sold the property quickly for more than expected, and her communication was “First Class” and kept in-touch throughout the process like no other agent. Thank you Amy and Mishon Mackay.
James · 29 June 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi JamesWow, high praise indeed but we are blessed to have such great team members and Amy is extremely conscientious and takes pride in giving great service to everyone lucky enough to deal with her. Really good to hear that the communication exceeded your expectations as this is key to a successful property transaction. Thanks againSteve Neocleous
★★★★★ 5/5
TrustpilotA big thank you to Mark, Tom and the team for going the extra mile and genuinely caring about ensuring our sale was a success. I wouldn't hesitate to recommend their services.
A big thank you to Mark
Bryan · 28 June 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi BryanMany thanks for your very positive review about Mark, Tom and the team at our Hove Office. You were certainly in safe and experienced hands and it's good to hear that you would be very happy to recommend us to others. Thanks againSteve Neocleous
★★★★★ 5/5
TrustpilotThank you
I would just like to say a massive thank you to Brandon and Drew at Preston Park sales, for selling my house, quickly, easily and stress free. They kept me updated with the progress. To me, they were wonderful and a great team, I cannot thank them enough.
Claire · 26 June 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi ClaireThank you so much for such a lovely review. Brandon and Drew are a great team and it's good to know that they reduced the stress levels for you as we know how stressful it can be. Kind regardsSteve Neocleous
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