Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotExcellent service
Beth handled the sale of my property very professionally and was supportive when problems arose with my onward purchase. She was easy to get hold of and always responded very promptly. She remained calm and fair to all parties and I would have no hesitation in recommending Mishon Mackay. Definitely the best estate agents I have ever dealt with - Thankyou!
Angie · 29 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi AngieIt's so nice to hear that Beth delivered such a good service that you rate her as the best you have dealt with, thank you very much for taking the time to post such a lovely review. Steve Neocleous
★★★★★ 5/5
TrustpilotJosh - great service!
Josh was really helpful and knowledgeable throughout the sale. He always kept me up to date with any news and was brilliant at chasing both the seller and their solicitor, which at times was really needed. I’m really grateful and know that because of him the sale went through. Thank you so much.
T · 29 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi thereThanks so much for your kind words about Josh, it's great to see that he was able to make a difference for you and even better that you think he was possibly the determining factor. Thanks again for the review, we hope the move went well.Steve Neocleous
★★★★★ 2/5
TrustpilotRude staff ..lacks Customer
The reason I have given 2 stars is because of the staff. While Beth is lovely. I hesitate to call Brand and Vaughan ( and this I say on behalf of several people I have spoken to,who feel the same)..because of Molly. She is extremly rude and lacks customer skills, along with being unhelpful. We are customers/clients looking for a place. Letting agents need people like us to keep the business going so I dont see the need to be rude or intimidating. Hope Molly gets a taste of her own medicine.
Ana · 29 July 2021 · Mishon Mackay Hurstpierpoint
★★★★★ 5/5
TrustpilotGlenn helped us get a buyer for our…
Glenn helped us get a buyer for our house very quickly. We then struggled and eventually failed to find what we were looking for and eventually had to withdraw. The service was very good and professional throughout the process, including the photography, viewings and keeping both parties informed.
Richard · 28 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi RichardI'm really sorry that you couldn't find anywhere and that as a result the process ground to a halt but it's good to hear that Glenn was able to provide you with a very good service. Needless to say we'd be very happy to help in the future if you decide to give it another go.Steve Neocleous
★★★★★ 5/5
TrustpilotTip top
When one buys a property a minor frustration is that the estate agent involved in the sale may have been the most hopeless of the 10 that you dealt with which is exactly what happened to me in 2012. The estate agent who handled the sale was gone during the legal shenanigans and his replacement left before it was complete, the 3rd guy didn't have a clue, none of them had a clue frankly, luckily the vendor and I pretty much drove the sale.By a happy contrast this time round Mishon Mackay were the best estate agent that I dealt with, I was happy they got the sale! Mark, Amy and Sue have been totally lovely to deal with throughout and have shown a lovely professionalism, shook up the legal process when it got a bit slow and generally have all been stars. In fact the original offer I made was not accepted but then the successful one hit a problem and they came back to me. So, I had experience of them dealing with an unsuccessful offer too and they took the time to explain everything to me at the time which frankly, most estate agents don't do. So, all in all, it was a great experience and I recommend them wholeheartedly. If I ever sell, I will instruct them for sure.
John · 28 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi JohnThis is a great insight into our industry and what can happen if you don't have the right people on your side to move things along as is required. It's great to here that our terrific Hove team gave you such great support through the process and it's great that you have shared this. Your kind words and amazing review is very much appreciated. Steve Neocleous
★★★★★ 5/5
TrustpilotWe are in process of letting a property…
We are in process of letting a property through Mishon Mackay letting team . On my viewing appointment I met with Jay he showed us the property and explained everything in detail. He was extremely professional, knowledgeable and helpful. We like the property and decided to go ahead. Then Declan from Mishon Mackay told over he was also very professional, helpful, & supportive . My experience dealing with all the staff of Mishon Mackay was excellent. I highly recommend them . This why I had rated their service as 5 stars ⭐️
Yousuf · 27 July 2021 · Mishon Mackay Hove
★★★★★ 5/5
TrustpilotReally smooth process and good…
Really smooth process and good communication throughout. Sue has been great handling my purchase, and any time she's not been in the office, someone else has always been very happy and quick to help.
Sam · 27 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi SamThanks so much for your thoughts on how Sue handled your purchase. Sue is hugely experienced and her communication is second to none but it's lovely to see that recognised. Steve Neocleous
★★★★★ 5/5
TrustpilotGood work for a good result
Amy lead the sale and Sue the followup to completion.They have been keen and kept me informed throughout the process. An initial buyer pulled out and we reviewed strategy from which a more enthusiastic buyer emerged. Overall I'm satisfied that we found a realistic price that worked for all parties.
PJ · 26 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi Mr SchoffThanks for taking the time to review the service you received. Amy & Sue are extremely hardworking and it's great to hear that despite an initial false start that they got things back on track for you. Thanks againSteve Neocleous
★★★★★ 5/5
TrustpilotI have had a great service from Mishon…
I have had a great service from Mishon Mackay so far, particularly from Jenny and Natasha who have been nothing but lovely, supportive and informative. I hope that this continues!
Vanessa · 26 July 2021 · Mishon Mackay Hove
★★★★★ 5/5
TrustpilotGreat service again by Mishon Mackay
I have used Mishon Mackay numerous times before, both to buy and sell and have always been happy with their expertise and service.Thanks this time to Sue from the Hove branch who went above and beyond to get the sale over the line before the end of June deadline !!
Mark · 25 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi MarkThank you for posting a lovely review and acknowledging Sue's hard work, thanks also for being a regular Mishon Mackay customer. It's great when we are able to act for people on more than one occasion. Hope the move went well and you are all settled. Steve Neocleous
★★★★★ 5/5
TrustpilotThank you Jenny and Natasha!
We’ve been with Mishon Mackay for a year now and any problem that has occurred with the property was always sorted quickly.Unlike so many other estate agents, the communication was excellent! Natasha always kept us informed and was great throughout the moving in process.We wanted to stay with Mishon Mackay for our next property and Jenny was amazing and helped us find a lovely new home. Thank you!
Paige · 24 July 2021 · Mishon Mackay Hove
★★★★★ 5/5
TrustpilotJenny has been really kind and helpful…
Jenny has been really kind and helpful in helping my friend and I to rent a flat for the first time as professionals, after renting for 4 years as students! She has been very quick to answer any questions we have and very transparent about the whole process. I would 100% recommend this agent (all of the agents that I have had contact with at MM have been very friendly - thank you)! We are beyond excited to move in!!
Rebecca · 23 July 2021 · Mishon Mackay Hove
★★★★★ 4/5
TrustpilotGlen was Great
Glen was great: friendly, warm, informative and adaptable. If he wasn't selling your house and charging you through the nose for it, you'd be glad to buy him a pint. Thank you Glen Erdman Esq. Top Job.
Richard · 22 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi RichardThanks for your kind words about Glenn, we certainly recognise some of those traits in him that you describe. I'll let him know though that he wont be getting that pint! Thanks again for posting a great, positive review.Steve Neocleous
★★★★★ 5/5
TrustpilotAs a landlord living half a world away...
As a landlord living half a world away, I especially value BrandVaughan's years of trouble-free service. They have consistently selected reliable tenants and managed running repairs efficiently.
Nigel · 22 July 2021 · Mishon Mackay Hurstpierpoint
★★★★★ 5/5
TrustpilotThird time I've used MM
Third time I've used MM, this time to sell my flat - a candid, transparent team, with George doing a first-rate job. Great dialogue, easy to contact, definitely recommend.
Ashim · 19 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi AshimThanks for being a regular customer! Good to see that you had great communication with George and his team at our Brighton Office. We look forward to helping again in due course.Kind regardsSteve Neocleous
★★★★★ 5/5
TrustpilotThank you so much Beth
Beth was super lovely when we first met her for a viewing. She was super knowledgable about the property and so positive about it too. We liked her so much after having ours on the market for a while with another agent we switched to Mishon Mickay with Beth so she could try to sell our flat. Within a couple of weeks we had multiple viewings and offers (which was a huge surprise to us after months of nothing with our previous agent). We managed to sell and brought our new house with Beth too. She made everything so simple and would always be willing to give us frequent updates without having to call. We would not hesitate to use Mishon again, in fact we would recommend to anyone in the area to use Beth as their agent especially. We couldn’t have asked for a better experience in our first sale and first house buy. Thank you so much Beth xx
Annie · 18 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi AnnieThanks so much for such a lovely review, it's no surprise that you thought Beth was lovely but it's so nice that you took time to post the review and let everyone know. Beth works so hard and does such a great job for everyone so it's lovely to see that you were able to use her for both your sale & purchase. We wish you well in your new house, thanks again. Steve Neocleous
★★★★★ 5/5
Trustpiloti’ve been looking for a property for 3…
i’ve been looking for a property for 3 months and finally found someone to help! Molly was amazing! she was super helpful and i felt very comfortable throughout the process. All in all 10/10 service!
Claudia · 17 July 2021 · Mishon Mackay Hurstpierpoint
★★★★★ 5/5
TrustpilotHighly recommended
Glenn and the team at 7 Dials did a great job helping us sell our two bedroom flat in central Brighton. In particular, we liked the way it was presented online with some excellent photographs and the professional way the open day and subsequent viewings were handled. Glenn helped us get a good price for the flat and during the subsequent process of moving the chain towards completion, he did a great job of keeping our buyer on-board and advising us on how best to deal with solicitors in order to complete as quickly as possible. I would be happy to recommend them to anyone looking to buy or sell in Brighton.
David · 16 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi DavidThank for such a great review of how Glenn and the team at our Brighton Office handled the sale of your flat. Really pleased to hear that we were able to secure a good price for you and that the communication as the sale progressed was good too. Glenn is very conscientious and would have been very keen to do a good job from start to finish. Thanks againSteve Neocleous
★★★★★ 5/5
TrustpilotGreat service and attention to detail
Brittany Kemp did a fantastic job in selling my Hanover terrace. Buyers solicitor (Taylor-Rose) were absolutely awful, but Brittany was always there to prod them along and keep the deal in motion to hit the deadline. Great service from start to finish.
Barnaby · 15 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi BarnabyThanks for your review, really good to see that Brittany was able to help keep moving things along in the right direction and within the timescales you were hoping for. Thanks againSteve Neocleous
★★★★★ 5/5
TrustpilotFirst experience of using Mishon…
First experience of using Mishon Mackay, Seven Dials to sell my flat. George and Samin were excellent at managing the whole process. Regualar and timely feedback from viewings and they were always available at the end of the phone. A very positive experience from a local firm who clearly know their stuff and provided professional service. Definately would use again and no hesitation in recommending. David MontgomeryMontpelier Street BN1.
David · 9 July 2021 · Mishon Mackay Hove
Agent replied · 17 June 2024
Hi DavidMany thanks for your positive review, We have many repeat clients so it's good to see that you were impressed with your first experience of using Mishon Mackay and good to know that you had great communication with the guys. Thanks again for your lovely comments. Kind regardsSteve Neocleous
★★★★★ 5/5
TrustpilotEverything was done to help and guide me!
Olga is the nicest estate i've ever dealt with. I felt like everything was done to help and guide me. I would highly recommend anyone wishing to rent property in Brighton & Hove to contact this wonderful, professional lady.
D · 9 July 2021 · Mishon Mackay Hurstpierpoint
★★★★★ 4/5
TrustpilotHigly recommended
I have been a client of BrandVaughan for over 4 years. So far there hasn't been any gap between tenants. The property manager has always been helpful and am pleased with the way she manages the property.
Michele · 9 July 2021 · Mishon Mackay Hurstpierpoint
★★★★★ 5/5
TrustpilotEfficient
We worked with Olga who is extremely professional and efficient with the handling of tenancy documents. Minimal fuss and an enjoyable experience overall with BrandVaughan :)
Yaro · 9 July 2021 · Mishon Mackay Hurstpierpoint
★★★★★ 5/5
TrustpilotI’ve used brand Vaughn for 10 years now…
I’ve used brand Vaughn for 10 years now on a few of my rentals and the service is always professional. Great communication about potential tenants and their situations, always great tenants with no issues and a smooth, reasonable transaction. Everyone is so helpful and friendly. I never feel intimidated if I have a question to ask about a particular tenant that may concern me or general finance query. I would most certainly recommend brand Vaughn to anyone who is thinking of letting their property out. They make it all so easy.
VICTORIA · 8 July 2021 · Mishon Mackay Hurstpierpoint
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.