5/5
TrustpilotJoshua very helpful always responding…
Joshua very helpful always responding quickly and happy to help as best as possible
Agent replied · 26 December 2024
Thanks for the 5 stars Frosoulla.
Trusted Agent profile · East Sussex
Verified
Mishon Mackay estate agents in Hurstpierpoint, Hove, Brighton and 1 more
★★★★★
1,991 reviews across 5 offices and 2 platforms
Mishon Mackay has five offices, in Hurstpierpoint, Hove, Brighton (two offices) and Rottingdean (East Sussex). Together they have 1,991 reviews on two platforms, rated 4.6 out of 5 overall.
Our offices
Mishon Mackay's five offices, most reviewed first. Each has its own page.
- Mishon Mackay Hurstpierpoint106 High Street, BN6 9PX1,302 reviews · 15 on Google (5.0)83 in the last 90 days
- Mishon Mackay Hove170 Church Road, BN3 2DJ1,042 reviews · 165 on Google (4.5)70 in the last 90 days
- Mishon Mackay Brighton (99-101 Dyke Rd)99-101 Dyke Rd, Seven Dials, BN1 3JE260 reviews · 260 on Google (4.6)0 in the last 90 days
- Mishon Mackay Brighton (211 Preston Road)211 Preston Road, BN1 6SA124 reviews · 124 on Google (4.5)0 in the last 90 days
- Mishon Mackay Rottingdean59-61 Marine Drive, BN2 7HQ68 reviews · 68 on Google (4.9)0 in the last 90 days
Latest reviews from every Mishon Mackay office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotMollie and her team were amazing to…
Mollie and her team were amazing to find us the property we really needed and loved. Very professional and good communicators.
Agent replied · 26 December 2024
Thank you for your feedback Andrew.
5/5
TrustpilotThe move-in experience was very good…
The move-in experience was very good and the team and Natasha Carter in particular were very efficient in answering and resolving any issues and concerns that we had
5/5
TrustpilotGreat service again.
2nd time I have used Mishon Mackay in the past 12 months. Once again they achieved a quick sale at a competitive price and the admin was handled very efficientl. Communication was prompt and responsive. They have made the Buyer side of each transaction very straightforward and I have no hesitation in recommending them again.
5/5
TrustpilotSALE OF MY PARENTS HOME
SALE OF MY PARENTS HOMEAmy managed the sale of my parents property. She was absolutely amazing!! Amy was very supportive throughout the sale process and always on hand to deal with queries etc.
5/5
TrustpilotTrue pleasure to work with and highly recommend
The staff in the Mishon Mackay Brighton branch are extremely helpful. They always do their best to accommodate the customer requests. Great communications and manage the transaction with both parties very effectively. True pleasure to work with and highly recommended.
1/5
GoogleBeware buyers: This estate agent misleads customers on important legal matters, which cost me considerable time, energy and money. I viewed an apartment with the Seven Dials office of Mishon Mackay (Hove). I asked specifically whether the apartment's hardwood floor (with which the agency advertised the flat) were legally sound in terms of the lease. I stressed that this is important as my partner has strong allergies and I am looking for a place with hard wood flooring. I was aware that more and more flats are being sold with hard wood flooring even though this is not allowed per the lease. The agent claimed that the hard wood floors were all fine in terms of the lease. I consequently made an offer on the place. But once my solicitor got insight into the legal details, it turned out that the lease mandates that all floors need be carpeted. This is stated in a central place in the lease agreement and cannot be missed. Mishon Mackay nevertheless tried to pressure me into buying the flat. According to them, the clause "all floors need be carpeted" does not mean that all floors need be carpeted. But that is of course not true. My solicitor was very clear: the hardwood floors are in direct breach of the lease and need be changed once anyone complains about noise. Mishon Mackay then failed to get retrospective consent from the landlord for the hardwood floors. All they got was a short email saying that the floors are ok as long as no one complains, but that a court would likely decide against the current state of the flat. Mishon Mackay then tried to portray this as a normal thing, stating that they could not have possibly known about the details of the lease. This is both of course untrue as well. Other agencies that I have been dealing with either told me that the floors need be carpeted or looked into the lease details before confirming whether the floors need carpeting or not. I finally decided to pull out of the sale because I never made an offer on a property that is in clear breach of the lease. In the course of this I lost money for a homebuyer report, legal searches, and a mortgage application, let alone my headache over this and wasted time. And all this simply because of the dishonesty of Mishon Mackay that seem to privilege a quick sale over legally sound procedure.
Agent replied · 24 February 2024
Dear David Sorry that you have had cause to post such a review. I can assure you that we will look into this transaction to see what has happened here. Kind regards Steve Neocleous
5/5
TrustpilotWas the tenant of a property MM let and…
Was the tenant of a property MM let and managed for 3.5 years. All in all, they offered a fast and professional service and I never had an issue with them. Highly recommended.
5/5
TrustpilotProfessional, Friendly Service
Excellent service so far - very responsive and my flat was let within 2 days of going on market! Many Thanks Abi, Jenna and team.
5/5
TrustpilotA professional and efficient service…
A professional and efficient service enabled my next tenant to be found within a few days.
Agent replied · 26 December 2024
Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.
5/5
TrustpilotHelpful and friendly
Abigail was Super helpful and friendly, our application process was made very easy with her help
5/5
TrustpilotExcellent service
The agents worked very hard to achieve a very satisfactory offer. Any issues or delays were expertly handled.
5/5
TrustpilotAmazing service
Amazing service, contacted me as soon as a vacancy came up, would recommend the Brandvaughn to anyone, molly was very helpful!
5/5
TrustpilotMolly and Emily have been really…
Molly and Emily have been really helpful and efficient with the whole moving process. We are looking forward to moving into our new flat and couldn’t thank them enough :) Thanks again
5/5
TrustpilotQuick efficient service with a friendly attitude...
Quick efficient service with a friendly attitude- couple found within a week and no hassle at all.Have used BV before and will certainly use them again.Thank you to Jenna and Camilla and Joshua!
5/5
TrustpilotSuch polite and helpful staff at Brighton Office
My family recently met with a young lady called Dee for a viewing from Mishon Mackay Brighton , she was so polite and helpful I simply had to write a review to say so, also Samim at the branch was an absolute pleasure to deal with, I would be very happy to work with this branch again in the future.
5/5
TrustpilotVery good experience with John and rest…
Very good experience with John and rest of the staff. As this field lacks efficient estate agents please guys keep it up this brilliant way. Highly recommended!
5/5
TrustpilotBriliant such a profesional service…
Briliant such a profesional service amazing stuff. Regards Aleksandar
5/5
TrustpilotEveryone involved thus for in the…
Everyone involved thus for in the securing of the property has been very friendly and helpful, great job!
5/5
TrustpilotGreat experience. Great result.
I can't fault my experience of dealing with Mishon Mackay and Josh in particular when it came to selling our flat in Kemptown. Josh was always on hand to answer questions, providing honest feedback and updates through out the sales process. Even when we hit some unexpected challenges, Josh provided excellent advice that ensured we navigated through any problems with minimal fuss. A great all round experience. Thanks.
5/5
TrustpilotWe have been able to find an amazing…
We have been able to find an amazing property, the application process was quick and easy! Joshua our property manger was easy to talk to and helped streamline the process, he helped us secure the property and get all of our references sorted out! Will definitely be using BrandVaughan again when we need a new property!
5/5
TrustpilotThank you !
Another exceptionally well managed change in Tenancy at my property which Maria and the team in the Lettings department handled professionally and easily with great communication throughout.
5/5
TrustpilotI have always found the lettings staff…
I have always found the lettings staff to be extremely helpful & efficient
5/5
TrustpilotMade the whole process very simple
Staff were very helpful and personally went out their way in helping me to secure a lovely new flat. Ease of sevice every step of the process 😊
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Mishon Mackay and its branches won ESTAS awards in one year, most recently 2023.
ESTAS winners in one year, the group and its branches: 2023.
ESTAS awards by year, 2023
2023 1 Best in Postcode ESTAS 2023 winners
- Best in Postcode (1)ESTAS Best in Postcode 2023
Source: ESTAS winners lists, as published, linked by year.
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Questions about Mishon Mackay
Which Mishon Mackay office has the most reviews?
Hurstpierpoint has the most, with 1,302 reviews rated 4.6 out of 5, followed by Hove with 1,042.
Where are the Mishon Mackay offices?
The five Mishon Mackay offices, by town:
- Brighton (211 Preston Road): 211 Preston Road, Brighton, BN1 6SA
- Brighton (99-101 Dyke Rd): 99-101 Dyke Rd, Seven Dials, Brighton, East Sussex, BN1 3JE
- Hove: 170 Church Road, Hove, BN3 2DJ
- Hurstpierpoint: 106 High Street, Hurstpierpoint, BN6 9PX
- Rottingdean: 59-61 Marine Drive, Rottingdean, BN2 7HQ
Has Mishon Mackay won any awards?
Yes. At the ESTAS 2023 awards its branches won 1 Best in Postcode award.
