Trusted Agent profile · East Sussex

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Mishon Mackay estate agents in Hurstpierpoint, Hove, Brighton and 1 more

4.6

★★★★★ Excellent

1,974 reviews across 5 offices and 2 platforms

Mishon Mackay has five offices, in Hurstpierpoint, Hove, Brighton (two offices) and Rottingdean (East Sussex). Together they have 1,974 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

630

Reviews on Google

All 5 offices

Trustpilot logo

1,344

Reviews on Trustpilot

Business-wide

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Our offices

Mishon Mackay's five offices, most reviewed first. Each has its own page.

Awards

ESTAS

Industry awards

Mishon Mackay and its branches won ESTAS awards in one year, most recently 2023.

ESTAS winners in one year, the group and its branches: 2023.

ESTAS awards by year, 2023 to 2023

Source: ESTAS winners lists, as published, linked by year.

Latest reviews from every Mishon Mackay office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We are incredibly satisfied with our experience with Mishon Mackay. We extend our gratitude to Samim and everyone for their utmost professionalism. We also want to give a special thanks to Dee Karagol, who went above and beyond. Before meeting Dee while viewing potential properties, we endured several difficult months of searching. Dee was not only friendly but also genuinely engaged with us. She took our needs to heart and paid close attention to help us find the perfect place, which she did, our first 'home'! We couldn't have done it without her. From the beginning to the end, she provided unwavering support and guidance. The only part of the buying process we would gladly repeat is the one involving her.

Esra · 30 May 2024 · Mishon Mackay Brighton (99-101 Dyke Rd)

5/5

Google

Had a pleasure working with Mishon Mackay. Especially i would like to point out Dee. She made the sale of my property smooth and hassle-free. I would like to say thank you for Mishon Mackay and Dee especially. Will be using them again in the future.

Shakhboz · 30 May 2024 · Mishon Mackay Brighton (99-101 Dyke Rd)

5/5

Google

We couldn’t be happier or more thankful for all the hard work that went in. Dee and George went above and beyond to make our sale and purchase happen. Communication was always great and they put in so many hours - wouldn’t have happened without them. Would highly recommend them to anyone moving to the area. Thank you!

Ella · 30 May 2024 · Mishon Mackay Brighton (99-101 Dyke Rd)

5/5

Google

The whole Hove branch worked well to help the sale process go smoothly.

Matt · 30 May 2024 · Mishon Mackay Hove

5/5

Trustpilot

Great communication and easy to work…

Great communication and easy to work with.

Ben · 30 May 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

Great to hear this! Thank you, we appreciate your feedback.

2/5

Google

Estate agents forget that a buyer may one day become a seller. Unfortunately, for Mishon Mackay if they were the only estate agent available in the area I would simply choose not to sell my property. If I can sum up my experience in one word it would be disorganised. Mixed up viewings timings on more than one occasion, arrived late on more than one occasion, used the excuse of the seller's occupation for a serious delays in the conveyancing process on more than one occasion and became unpleasant over the phone one more than one occasion. The experience with Mishon Mackay made me realise why people do not trust estate agents. It got to the point where I needed them to put everything in writing over email and refused to pick up the phone to them. I wanted to pull out of my purchase at least 5 times and it if it wasn't for their constant false reassurances by them I would have. On completion, I did not receive all the keys and the seller had left a large item in the property even though exchange was 4 weeks prior. Buying your first home should be exciting and all the joy and happiness I had was lost whilst buying a property from Mishon Mackay.

Jane · 28 May 2024 · Mishon Mackay Brighton (99-101 Dyke Rd)

5/5

Trustpilot

Great communication and great customer…

Great communication and great customer service. Would highly recommend. Thank you Connor for your great customer service skills and great communication.

Xena · 28 May 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

We're glad we could assist you in your journey. We're here for any future needs you may have.

5/5

Trustpilot

Conner

Conner is a pleasure to deal with. Polite, friendly and quick with his responses.

Holly · 28 May 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

Thank you for the positive feedback!

5/5

Trustpilot

Great service

Connor is polite and helpful, and always willing to help if needed.

Zoe · 22 May 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

Thank you for the positive feedback.

5/5

Trustpilot

Good service

Good service, reliable and effective!

Noe · 21 May 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

Thank you for taking the time to share your positive experience.

5/5

Trustpilot

A helpful and professional company.

IAN · 20 May 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

Thank you so much for your review, we appreciate your feedback.

5/5

Trustpilot

Excellent communication and friendly…

Excellent communication and friendly staff. Highly recommended

Nic · 18 May 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

Great to hear this, thank you so much for your review Nic!

5/5

Google

Ollie and Sue helped me get what I needed on a purchase of a one bedroom flat in Hove. They were trustworthy and very helpful. Thank you!

Miranda · 18 May 2024 · Mishon Mackay Hove

5/5

Google

Sue has been incredibly helpful, approachable and organised throughout the entire process making it stress free for us as the buyers. We would recommend Sue and the entire team at Mishon Mackay to all.

Michael · 18 May 2024 · Mishon Mackay Hove

5/5

Google

Mel has been an amazing agent throughout the entire process. Together with Holly’s help they provided us with all the information and assistance needed. Would definitely recommend Mishon Mackay.

Grietje · 18 May 2024 · Mishon Mackay Hove

4/5

Google

Melanie and Oliver were both lovely and very useful for me in purchasing my first property. Sue was also really helpful in the post exchange process. I highly recommend them all.

Ethan · 18 May 2024 · Mishon Mackay Hove

5/5

Google

Ollie and the team at Mishon Mackay Hove were outstanding. Amazingly supportive and helpful throughout which was great as a first time seller! I would also add Ollie is the kind of person who goes above and beyond and went to my flat out of hours to enable my mum to get into my flat when she got stranded in the South during a storm. I wouldn’t recommend any other estate agents, Mishon Mackay are all you need!

Gill · 18 May 2024 · Mishon Mackay Hove

5/5

Trustpilot

Agents are great and supportive!!!

Rating only, no written review.

Elton · 17 May 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

Thank you for taking the time to share your positive experience.

5/5

Trustpilot

great advice and support

Rating only, no written review.

Michael · 17 May 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

Thank you.

5/5

Trustpilot

The viewing and general communication…

The viewing and general communication was friendly and informative

James · 16 May 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

Thank you so much for your review, we appreciate your feedback.

5/5

Trustpilot

I love working with BV

I love working with BV. I've used them for lettings for years. They sold my flat on the first set of viewings, and George and Darren were amazing throughout the sale to get it closed.

Cath · 15 May 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

We appreciate your feedback and are glad we could assist you. Feel free to reach out if you require further assistance.

1/5

Trustpilot

Bad experience all round

Not a good experience one bit, changing my review slightly as they gave me half my holding deposit back, but still disappointed, that they rejected my application as my guarantor failed, so they have kept half the holding deposit still, which they said is used to cover 'fees', but they were going to take it over the first months rent, so doesn't make much sense.

Jessica · 15 May 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

We're sorry to hear about your experience. It seems there was a misunderstanding regarding the non-refundable nature of the holding deposit in case of failed referencing. We do make this clear at the point of application, as it's a standard procedure. If you have any further concerns or questions, please don't hesitate to reach out to us directly. We're here to assist you.

5/5

Google

Dee at Mishon Mackay was so kind and helpful. She helped us through a very stressful house move and took a genuine interest in us and our individual case. Thank you for being so supportive, Dee

Emmie · 15 May 2024 · Mishon Mackay Brighton (99-101 Dyke Rd)

5/5

Google

Excellent service from George and the team. Went above and beyond and would highly recommend. Thanks George !

Drew · 15 May 2024 · Mishon Mackay Brighton (99-101 Dyke Rd)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Mishon Mackay

Which Mishon Mackay office has the most reviews?

Hurstpierpoint has the most, with 1,286 reviews rated 4.6 out of 5, followed by Hove with 1,034.

Where are the Mishon Mackay offices?

The five Mishon Mackay offices, by town:

Has Mishon Mackay won any awards?

Yes. At the ESTAS 2023 awards its branches won 1 Best in Postcode award.

Want Mishon Mackay to help?

Send Mishon Mackay a message.

What do you need help with?

Mishon Mackay will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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