Trusted Agent profile · East Sussex

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Mishon Mackay estate agents in Hurstpierpoint, Hove, Brighton and 1 more

4.6

★★★★★ Excellent

1,975 reviews across 5 offices and 2 platforms

Mishon Mackay has five offices, in Hurstpierpoint, Hove, Brighton (two offices) and Rottingdean (East Sussex). Together they have 1,975 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

630

Reviews on Google

All 5 offices

Trustpilot logo

1,345

Reviews on Trustpilot

Business-wide

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Our offices

Mishon Mackay's five offices, most reviewed first. Each has its own page.

Awards

ESTAS

Industry awards

Mishon Mackay and its branches won ESTAS awards in one year, most recently 2023.

ESTAS winners in one year, the group and its branches: 2023.

ESTAS awards by year, 2023 to 2023

Source: ESTAS winners lists, as published, linked by year.

Latest reviews from every Mishon Mackay office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Excellent service from George and the team. Went above and beyond and would highly recommend. Thanks George !

Drew · 15 May 2024 · Mishon Mackay Brighton (99-101 Dyke Rd)

1/5

Google

A terrible estate agent, with terrible practices. Awful people, wouldn't ever recommend someone to use them.

Callum · 15 May 2024 · Mishon Mackay Brighton (99-101 Dyke Rd)

Agent replied · 15 November 2023

Dear Callum, I cannot see that we have ever dealt with yourself at Mishon Mackay. I would be keen to discuss your review further to ensure you are reviewing the correct business. My direct line is 01273 416732 or cthew@mishonmackay.com

5/5

Google

Dee from Mishon Mackay is amazing! I had a great purchase experience with her and everyone in her office. Would give 6 stars

Dasha · 15 May 2024 · Mishon Mackay Brighton (99-101 Dyke Rd)

5/5

Google

Excellent service would highly recommend Mishon Mackay, special mention to George for his first class service absolute credit to the team.

Laura · 15 May 2024 · Mishon Mackay Brighton (99-101 Dyke Rd)

5/5

Google

Can't speak too highly of George. He's a brilliant negotiator and the most persistent person I've ever encountered. He did a great job of completing our sale against all the odds.

Pauline · 15 May 2024 · Mishon Mackay Brighton (99-101 Dyke Rd)

5/5

Google

Excellent service as always from the MM team. George and Holly were great to work with. Gave accurate market information and always prompt with responses. Would recommend

Edmund · 15 May 2024 · Mishon Mackay Brighton (99-101 Dyke Rd)

5/5

Google

Mishon Mackay sold our property, off market, with only one weekend of viewings, and above asking price! Samim really hustled to get all that sorted for us and managed a lot of different people's interests/priorities well whilst keeping everything moving. Well done team

Emily · 15 May 2024 · Mishon Mackay Brighton (99-101 Dyke Rd)

5/5

Google

Sue made our first home buying experience such an easy one. She was so friendly, proffesional and helpful! Such an amazing lady!

Laura · 15 May 2024 · Mishon Mackay Brighton (99-101 Dyke Rd)

5/5

Google

Best estate agents in B-town! Very friendly and professional team with prompt and sincere service. After very bad experiences with others, I worked with them and they turned my scepticism to a very smooth and happy sale experience. Thanks a lot Samim, Dee, George and Felix! I know where to go from now on :)

Mert · 15 May 2024 · Mishon Mackay Brighton (99-101 Dyke Rd)

1/5

Google

I have had a bad experience with Mishon Mackay in Brighton: they failed to refund a holding deposit without completing a letting agreement for a reason beyond the client's control. I won't recommend them to a first-time renter. They have a faulty and inconsiderate letting agreement.

Ekeoma · 15 May 2024 · Mishon Mackay Brighton (99-101 Dyke Rd)

Agent replied · 15 November 2023

Dear Ekeoma, I am sorry to have read your review. I have had a chance to review your file and I would be keen to talk this over. Feel free to call me on 01273 606076. Kind Regards, Jay Melton-Ball, Lettings Director.

5/5

Google

Excellent level of knowledge and customer care. Dee was probably the best estate agent we’ve ever come across. Responsive, well informed and seem to have the best priorities in Brighton!

K · 15 May 2024 · Mishon Mackay Brighton (99-101 Dyke Rd)

5/5

Google

Felix, Dee and George are the dream team! Professional throughout and so supportive. Working with them to sell our house has been the best and way beyond what we expected from an estate agency. We cannot recommend them highly enough!! Thank you all for helping us through. We certainly couldn’t have done it without you

Caterina · 15 May 2024 · Mishon Mackay Brighton (99-101 Dyke Rd)

5/5

Google

George and the team in the Brighton office were outstanding from the moment I started looking for a new home to the time when I exchanged. I would recommend them to anyone looking to sell and purchase. They were beyond helpful!

J · 15 May 2024 · Mishon Mackay Brighton (99-101 Dyke Rd)

5/5

Trustpilot

The people that gave me more hope

The staff were always friendly and willing to help. They always knew what was going on

Gerasimos · 14 May 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback.

5/5

Trustpilot

Helpful team

Lucy Arnold was very friendly, engaging and profesional when I went to view the apartment, she gave clear instructions on how to proceed. Very helpful team at the Hove branch

Marie · 14 May 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

Thank you sincerely for taking the time to share your positive experience with us. Your feedback is incredibly valuable, and it's heartening to know that we were able to meet your expectations.

2/5

Trustpilot

Disorganised and Chaotic

Estate agents forget that a buyer may one day become a seller. Unfortunately, for Mishon Mackay if they were the only estate agent available in the area I would simply choose not to sell my property. If I can sum up my experience in one word it would be disorganised. Mixed up viewings timings on more than one occasion, arrived late on more than one occasion, used the excuse of the seller's occupation for a serious delays in the conveyancing process on more than one occasion and became unpleasant over the phone one more than one occasion. The experience with Mishon Mckay made me realise why people do not trust estate agents. It got to the point where I needed them to put everything in writing over email and refused to pick up the phone to them. I wanted to pull out of my purchase at least 5 times and it if it wasn't for their constant false reassurances by them I would have. On completion, I did not receive all the keys and the seller had left a large item in the property even though exchange was 4 weeks prior. Buying your first home should be exciting and all the joy and happiness I had was lost whilst buying a property from Mishon Mackay.

Jay · 13 May 2024 · Mishon Mackay Hove

5/5

Trustpilot

Great and speedy experience by connor…

Great and speedy experience by connor and his team! I would recommend

Nikita · 10 May 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

We appreciate your fantastic review! It's wonderful to know that our team met your expectations.

5/5

Trustpilot

I personally recommend them as the best…

I personally recommend them as the best Letting Agents in Brighton and Hove. They helped Me get a Flat and are very supportive. I would give ten stars if I could

Ricardo · 10 May 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

Thank you for taking the time to share your positive experience. We're here for any future needs you may have.

5/5

Trustpilot

Our agent was super friendly and…

Our agent was super friendly and detailed.

Michael · 7 May 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

Thank you for the positive feedback!

5/5

Trustpilot

Connor and Lucy have been super helpful…

Connor and Lucy have been super helpful and helped us secure our ideal property really quickly! Great customer service.

Lana · 2 May 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

Great to hear this! Thank you, we appreciate your feedback.

5/5

Trustpilot

Really helpful and friendly

Really helpful and friendly! Couldn’t do enough to support us. Had a great experience so far. Even though we were a bit late due to traffic, she waited and we didn’t feel rushed when looking around.

Jennifer · 2 May 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

We truly appreciate your positive feedback!

5/5

Trustpilot

Fast and prompt responses

Fast and prompt responses, as well as helpful staff that assisted us through our property finding search :)

Yue · 30 April 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

Thank you so much for your review, we appreciate your feedback

5/5

Trustpilot

Stress free rental seeking

Fast response time from a knowledgeable and friendly agent, would use again

Jackie · 30 April 2024 · Mishon Mackay Hurstpierpoint

Agent replied · 26 December 2024

Great to hear this! Thank you, we appreciate your feedback.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Mishon Mackay

Which Mishon Mackay office has the most reviews?

Hurstpierpoint has the most, with 1,287 reviews rated 4.6 out of 5, followed by Hove with 1,035.

Where are the Mishon Mackay offices?

The five Mishon Mackay offices, by town:

Has Mishon Mackay won any awards?

Yes. At the ESTAS 2023 awards its branches won 1 Best in Postcode award.

Want Mishon Mackay to help?

Send Mishon Mackay a message.

What do you need help with?

Mishon Mackay will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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