5/5
Excellent service from George and the team. Went above and beyond and would highly recommend. Thanks George !
Trusted Agent profile · East Sussex
Verified
★★★★★
1,975 reviews across 5 offices and 2 platforms
Mishon Mackay has five offices, in Hurstpierpoint, Hove, Brighton (two offices) and Rottingdean (East Sussex). Together they have 1,975 reviews on two platforms, rated 4.6 out of 5 overall.
Send Mishon Mackay a message.
Mishon Mackay's five offices, most reviewed first. Each has its own page.
Mishon Mackay and its branches won ESTAS awards in one year, most recently 2023.
ESTAS winners in one year, the group and its branches: 2023.
2023 1 Best in Postcode ESTAS 2023 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent service from George and the team. Went above and beyond and would highly recommend. Thanks George !
5/5
Staff are helpful and professional. Would use again!
1/5
A terrible estate agent, with terrible practices. Awful people, wouldn't ever recommend someone to use them.
Dear Callum, I cannot see that we have ever dealt with yourself at Mishon Mackay. I would be keen to discuss your review further to ensure you are reviewing the correct business. My direct line is 01273 416732 or cthew@mishonmackay.com
5/5
Dee from Mishon Mackay is amazing! I had a great purchase experience with her and everyone in her office. Would give 6 stars
5/5
Excellent service would highly recommend Mishon Mackay, special mention to George for his first class service absolute credit to the team.
5/5
Can't speak too highly of George. He's a brilliant negotiator and the most persistent person I've ever encountered. He did a great job of completing our sale against all the odds.
5/5
Excellent service as always from the MM team. George and Holly were great to work with. Gave accurate market information and always prompt with responses. Would recommend
5/5
Mishon Mackay sold our property, off market, with only one weekend of viewings, and above asking price! Samim really hustled to get all that sorted for us and managed a lot of different people's interests/priorities well whilst keeping everything moving. Well done team
5/5
Sue made our first home buying experience such an easy one. She was so friendly, proffesional and helpful! Such an amazing lady!
5/5
Best estate agents in B-town! Very friendly and professional team with prompt and sincere service. After very bad experiences with others, I worked with them and they turned my scepticism to a very smooth and happy sale experience. Thanks a lot Samim, Dee, George and Felix! I know where to go from now on :)
1/5
I have had a bad experience with Mishon Mackay in Brighton: they failed to refund a holding deposit without completing a letting agreement for a reason beyond the client's control. I won't recommend them to a first-time renter. They have a faulty and inconsiderate letting agreement.
Dear Ekeoma, I am sorry to have read your review. I have had a chance to review your file and I would be keen to talk this over. Feel free to call me on 01273 606076. Kind Regards, Jay Melton-Ball, Lettings Director.
5/5
Excellent level of knowledge and customer care. Dee was probably the best estate agent we’ve ever come across. Responsive, well informed and seem to have the best priorities in Brighton!
5/5
Felix, Dee and George are the dream team! Professional throughout and so supportive. Working with them to sell our house has been the best and way beyond what we expected from an estate agency. We cannot recommend them highly enough!! Thank you all for helping us through. We certainly couldn’t have done it without you
5/5
George and the team in the Brighton office were outstanding from the moment I started looking for a new home to the time when I exchanged. I would recommend them to anyone looking to sell and purchase. They were beyond helpful!
5/5
The people that gave me more hope
The staff were always friendly and willing to help. They always knew what was going on
We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback.
5/5
Helpful team
Lucy Arnold was very friendly, engaging and profesional when I went to view the apartment, she gave clear instructions on how to proceed. Very helpful team at the Hove branch
Thank you sincerely for taking the time to share your positive experience with us. Your feedback is incredibly valuable, and it's heartening to know that we were able to meet your expectations.
2/5
Disorganised and Chaotic
Estate agents forget that a buyer may one day become a seller. Unfortunately, for Mishon Mackay if they were the only estate agent available in the area I would simply choose not to sell my property. If I can sum up my experience in one word it would be disorganised. Mixed up viewings timings on more than one occasion, arrived late on more than one occasion, used the excuse of the seller's occupation for a serious delays in the conveyancing process on more than one occasion and became unpleasant over the phone one more than one occasion. The experience with Mishon Mckay made me realise why people do not trust estate agents. It got to the point where I needed them to put everything in writing over email and refused to pick up the phone to them. I wanted to pull out of my purchase at least 5 times and it if it wasn't for their constant false reassurances by them I would have. On completion, I did not receive all the keys and the seller had left a large item in the property even though exchange was 4 weeks prior. Buying your first home should be exciting and all the joy and happiness I had was lost whilst buying a property from Mishon Mackay.
5/5
Great and speedy experience by connor…
Great and speedy experience by connor and his team! I would recommend
We appreciate your fantastic review! It's wonderful to know that our team met your expectations.
5/5
I personally recommend them as the best…
I personally recommend them as the best Letting Agents in Brighton and Hove. They helped Me get a Flat and are very supportive. I would give ten stars if I could
Thank you for taking the time to share your positive experience. We're here for any future needs you may have.
5/5
Our agent was super friendly and…
Our agent was super friendly and detailed.
Thank you for the positive feedback!
5/5
Connor and Lucy have been super helpful…
Connor and Lucy have been super helpful and helped us secure our ideal property really quickly! Great customer service.
Great to hear this! Thank you, we appreciate your feedback.
5/5
Really helpful and friendly
Really helpful and friendly! Couldn’t do enough to support us. Had a great experience so far. Even though we were a bit late due to traffic, she waited and we didn’t feel rushed when looking around.
We truly appreciate your positive feedback!
5/5
Fast and prompt responses
Fast and prompt responses, as well as helpful staff that assisted us through our property finding search :)
Thank you so much for your review, we appreciate your feedback
5/5
Stress free rental seeking
Fast response time from a knowledgeable and friendly agent, would use again
Great to hear this! Thank you, we appreciate your feedback.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hurstpierpoint has the most, with 1,287 reviews rated 4.6 out of 5, followed by Hove with 1,035.
The five Mishon Mackay offices, by town:
Yes. At the ESTAS 2023 awards its branches won 1 Best in Postcode award.
Send Mishon Mackay a message.