5/5
GoogleCan"t thank Ollie Spackman at Mishon Mackay enough for his hard work in the purchase of my property. Really helpful in the exchange, made it effortless, and great in the negotiations..
Trusted Agent profile · East Sussex
Verified
Mishon Mackay estate agents in Hurstpierpoint, Hove, Brighton and 1 more
★★★★★
1,975 reviews across 5 offices and 2 platforms
Mishon Mackay has five offices, in Hurstpierpoint, Hove, Brighton (two offices) and Rottingdean (East Sussex). Together they have 1,975 reviews on two platforms, rated 4.6 out of 5 overall.
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Our offices
Mishon Mackay's five offices, most reviewed first. Each has its own page.
- Mishon Mackay Hurstpierpoint106 High Street, BN6 9PX1,287 reviews · 15 on Google (5.0)65 in the last 90 days
- Mishon Mackay Hove170 Church Road, BN3 2DJ1,035 reviews · 165 on Google (4.5)62 in the last 90 days
- Mishon Mackay Brighton (99-101 Dyke Rd)99-101 Dyke Rd, Seven Dials, BN1 3JE260 reviews · 260 on Google (4.6)0 in the last 90 days
- Mishon Mackay Brighton (211 Preston Road)211 Preston Road, BN1 6SA122 reviews · 122 on Google (4.5)0 in the last 90 days
- Mishon Mackay Rottingdean59-61 Marine Drive, BN2 7HQ68 reviews · 68 on Google (4.9)0 in the last 90 days
Awards
Industry awards
Mishon Mackay and its branches won ESTAS awards in one year, most recently 2023.
ESTAS winners in one year, the group and its branches: 2023.
ESTAS awards by year, 2023 to 2023
2023 1 Best in Postcode ESTAS 2023 winners
- Best in PostcodeESTAS Best in Postcode 2023: BN3, SalesHove
Source: ESTAS winners lists, as published, linked by year.
Latest reviews from every Mishon Mackay office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleOllie and the team were great from the start. Communication was always easy and efficient, as well as dealing promptly with any issues which popped up with the sale.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleEllis was great
5/5
GoogleEllis is the best person at Mishon Mackay
5/5
GoogleEllis was very professional and helpful. He new all the questions asked
5/5
GoogleElis was very informative on showing me around the property and he is the best!!
5/5
Googlelovely agents, easy to talk to , very communicative and helpful !
2/5
GoogleEllis gave an excellent service showing me around the property. Keep up the good work! The application process was not friendly though. Without any notification the property is let to somebody else.
5/5
GoogleEllis was an absolute pleasure to deal with. Helpful and informative. Gave me all the information that I needed! Declan and the rest of the team have also been really responsive and helpful throughout the entire process.
5/5
TrustpilotThank for the professional and quick…
Thank for the professional and quick response to my inquiries about your letting services. Thumb up and big thanks to Connor for his helpful assistance.
Agent replied · 26 December 2024
Thank you for the positive feedback! We're glad we could assist you.
5/5
TrustpilotThe best service ever!
Everyone I spoke to at the Hove branch were very polite, helpful, professional and above all friendly, particularly Michael and Conner who sounded so pleased to give us the news about getting our rental bungalow after me going into happy hysterics on the phone! I and my partner wouldn't hesitate to recommend them.
Agent replied · 26 December 2024
Thank you for the positive feedback! We're glad we could assist you in your journey. We're here for any future needs you may have.
2/5
TrustpilotFailed to turn up to value the property…
Failed to turn up to value the property several times! Then fails to provide a valuation. After a few weeks I asked for the valuation. They sent within 30 minutes. Significantly undervalued compared to neighbours houses and another estate agent. Had wanted to use them but not now. Not impressed.
1/5
TrustpilotChallenge to get back deposit
Make sure to challenge them on the deposit return. Tell them you will use the Tenancy Deposit Scheme and don’t be afraid to use it if you believe you are right.They wanted to charge £455 from my deposit even though I left the property in much better condition than when I moved in. The agent made several false claims, but eventually settled for a £75 charge. I hope this review helps you get your deposit back and makes these agents understand that tenants’ deposits are only for covering damages, not for them to keep.
Agent replied · 26 December 2024
Dear Mahdi,Thank you for your review. We appreciate your feedback and understand your frustration with the deposit deduction process. It's important to clarify that we adhere strictly to the guidelines of the Tenancy Deposit Scheme (TDS).Regarding your case, while initial claims were made for a higher deduction, we worked towards a resolution that both parties agreed upon, resulting in a £75 charge. If there are any discrepancies or disagreements, tenants and landlords have the option to utilize the TDS arbitration process for a fair assessment.We aim to ensure that deposit deductions are reasonable and justified based on the condition of the property. Your feedback helps us uphold these standards and ensure transparency in our dealings with tenants. Thank you for bringing this to our attention.Kind regards,Brand Vaughan
5/5
TrustpilotGeorge was great
George was great. Cannot fault him. Found me a buyer fast. Secured the right price. Kept me informed throughout the process.
Agent replied · 26 December 2024
We are thrilled to hear this, thank you so much for your review.
5/5
TrustpilotFinding a new home
From the first moment until the handover of the keys, everyone I have dealt with, but especially Connor and Michael, have been incredibly helpful, patient and understanding. The whole experience of having to find a new home (at a short notice and after a difficult personal circumstance), to go through the process of checks and finalising everything, has been made more bearable with the help of this team. They were kind and personable. Very rare experience in these circumstances and very much appreciated.
Agent replied · 26 December 2024
We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services.
2/5
Trustpilotbad communication
Literally two different agents just stopped answering my emails after I asked some questions about other options and gurantor. I was going to take the offer if they just simply replied, because i wanted to feel safe. they knew that i had troubles reaching out on phone because im overseas (same for them). she said the processes is still doable and she will help me. Getting a housing is very important and i felt that ive lost time and didnt get anything out of it.
5/5
TrustpilotYour the best
Agent replied · 26 December 2024
Great to hear this! Thank you, we appreciate your feedback.
5/5
TrustpilotGreat service from both Connor and…
Great service from both Connor and Lucy. We were able to quickly organise a viewing which went very smoothly. We were able to make an offer and discuss it over the phone with quick response the next day (Saturday). The system for referencing is easy to use. Would recommend it!
Agent replied · 26 December 2024
We appreciate your fantastic review! It's wonderful to know that our team met your expectations.
4/5
TrustpilotNice experience
It was our first experience in renting a flat. Fortunately we met this agency who are so kind and supportive. Thanks
Agent replied · 26 December 2024
Great to hear this, thank you.
5/5
TrustpilotGreat viewing
Great viewing. Really fast at getting back to us after viewing a rental property which we loved. Thanks!
Agent replied · 26 December 2024
Thank you for taking the time to share your positive experience!
5/5
GoogleVery freindly didnt rush the viewing
5/5
GoogleI have worked with Dee Karagol on several sales and purchases and she is an absolute professional. She is friendly, attentive and extremely knowledgeable. I would most definitely recommend her to friends and family.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Mishon Mackay
Which Mishon Mackay office has the most reviews?
Hurstpierpoint has the most, with 1,287 reviews rated 4.6 out of 5, followed by Hove with 1,035.
Where are the Mishon Mackay offices?
The five Mishon Mackay offices, by town:
- Brighton (211 Preston Road): 211 Preston Road, Brighton, BN1 6SA
- Brighton (99-101 Dyke Rd): 99-101 Dyke Rd, Seven Dials, Brighton, East Sussex, BN1 3JE
- Hove: 170 Church Road, Hove, BN3 2DJ
- Hurstpierpoint: 106 High Street, Hurstpierpoint, BN6 9PX
- Rottingdean: 59-61 Marine Drive, Rottingdean, BN2 7HQ
Has Mishon Mackay won any awards?
Yes. At the ESTAS 2023 awards its branches won 1 Best in Postcode award.
Want Mishon Mackay to help?
Send Mishon Mackay a message.
